Brandon was so quick to respond! Normally when I call any type of repair person, they tell me the…read moreearliest they can help me is days later. Brandon arrived 30 minutes after I called!! That type of service is unheard of today. He also not only fixed the existing problem but addressed ones that could have developed over time. Brandon is now my go to plumber!

Not trust worthy. The Tech, who is not the owner put in a black matt kitchen sink system with side…read moresprayer about a little over a year ago. The sprayer hardly ever worked properly and I just let it go as we were busy moving in to our new home at the time Fast forward a year and I had enough of the problem. I call the Tech back and he takes the sprayer out to his van and less than two minutes, God knows what he did to it out there for a 40$ hit. He leaves and it still is not corrected. After numerous texts and states to me that the system installed was cheap. Apparently his memory failed him, as he was the one who bought the very cheap system and installed it for a rather hefty price. After his rude call to me, I just let it go and I purchased ,out of pocket a new Moen sprayer hand. Benjamin Franklin said that, "Honestly is the best policy". Always be sure to get receipts and paper work for work done which for some strange reason, they just do not supply?

They were quick to reply and scheduled my service as soon as possible. The price was very…read morereasonable. Ken was very knowledgeable and provided me with good information on my service. I would recommend him to friends and family.

Excellent customer service over the phone down to the actual services. Would use again.read more

Great SERVICE!!!!!!!!! Quick and reliable…read more I felt that they did everything they said, plus the price tag. We went 30 hours without water to the house but I was told by the York water company that I might need to wait days till I find a plumber to start my job. I feel very lucky that I got a referal to contact E&S. I hope if you need a plumber, at least give them a call.

When you choose to live in and love an old home, you need to have companies you trust at hand, and…read morethat's why we continue to use E&S Plumbing and Heating for the last minute emergencies, planned work, and everything in between. Knowing that Lloyd and Zach are knowledgeable, and thoughtful about how they approach their work, and the homes they're entrusted with is why we have recommended them and continue to do so. A few mornings ago we discovered water in the basement from and unknown source, they walked my husband through a whole house shutoff until they could arrive and worked on first round diagnostics of the possible issue. We followed their guidance and upon their return (when things were dryer lol), they were able to diagnose within a very short time and with impressive accuracy to mitigate further damage and resolve the issue once and for all. Again, we could not recommend them enough. Rachel & Jim - Old East York, PA

i figured I would stick with someone local. The receptionist was very nice. She said the owner…read morewould like me to send pictures of the place where the water system would be installed...I did so and she called back to say that he would quote the job off of the pictures. I sent pictures and never heard back. After a few follow up phone calls and promises that a quote would be coming...it's over a week later and still no quote. I hired S A Way Plumbing and Heating and did the job same day and took a little over 2 hours. I got a quote from Brubaker Plumbing and they said it would take two days...at least $1,000. S A Way Plumbing and Heating charged $95 hour. You do the math!

Buyer Beware. I had a couple plumbing issues pop up, nothing too major. I went online to find a…read moreplumber, figured I'd look small & local. I asked for a quote from Snyder's, they came back with $650-$750, which to me was a bit high, but I figured $750 was worst case scenario. Longer story shorter, I got invoiced for $983. "If it's going to cost more, we'll let you know beforehand". That never happened. I contacted another contractor who said there's no way that job should have cost as much as I was invoiced. Now they did have to come back a second time because my out-of-the-box pump failed and needed to be replaced. Ok, I get that, 2nd trip needed, but an original 2-3 hour job, I got billed 4.5 hrs. Ok, I can let that go because of the 2nd trip. But where I took issue was the materials charge. I looked at the parts list and decided to check prices thru Home Depot & Lowes. It added up to right around $150. I got charged $465 for materials. Now if my price is $150 from a big box store, what do you think Snyder's is getting charged as an in-industry business who bought from a supply house? So their markup is over 300%? That's BS. Plus I was charged for 2 10' pcs of pipe where they only needed 1'. Think they threw the other 9' away? So I called them on these prices, got a response (eventually), and here we are. I paid their bill, but it doesn't mean I'm not going to speak caution for the next unsuspecting person looking for plumbing services. While their face-to-face interactions were fine, it's the business practices and after-the-fact pricing that has me writing this negative review. Save me the do-it-yourself diatribe, there was no way that was a $983 job. There's reasonableness, and then there's price gouging. You decided to go for the money, so you got your money, but I'll be sure to let people know to look elsewhere. Reputations and word-of-mouth still mean something in a small town.

Tried to use this company for a clogged drain. Spoke with 2 different people and they stated would…read moredo the work. They stated someone would call me back before the end of the day. Never happened. They are local to my area and I like to give my business to local contractors but when they don't return call's I went elsewhere

Dave from Schaefer Mechanical came out and diagnosed my AO Smith water heater problem in a timely…read moremanner and explained the possible solutions. After changing the gas control valve and igniter assembly, the water heater is working as it should. Everyone at the company is professional and pleasant to deal with. Something you can't say about most service oriented businesses these days. They even pro-rated the time and did not charge some additional time used for getting parts, phone calls, etc. Definitely use them if you are in the Baltimore/ Carroll County area. Good, honest, professional people. Reasonable fees.

Juan has installed a water heater for us and replaced an outdoor spigot and shutoff valve. He…read morealways arrives right on time and is very neat and respectful of our property. We also had him replace a circuit breaker. His rates are very reasonable, and he does first-rate work.

Very quick response. Attentive to detail. Gave me a quote and did the projects that I needed done…read morefor the quoted price. I was obviously satisfied, because when another project came up, I knew who to call. Second time was same as the first. Fast and professional service.

We had a great experience with DeRose Plumbing & Water Treatment. Ryan came out to diagnose the…read moreissues with our water pump, sump pump, and leaking hose bib. He was friendly, knowledgeable, and took the time to explain everything clearly. What really stood out was his honesty. He explained that some of the equipment could likely be limped along for a few more years and presented that as a completely valid option. There was no pressure to replace anything. In the end, I chose to replace everything because I wanted the peace of mind that comes with quality, newer equipment. The installation team (of which Ryan was a member) was fast, professional, and did excellent work. They replaced everything efficiently, cleaned up after themselves, and we haven't had a single issue since. DeRose talks about honesty, quality workmanship, and building relationships with their customers, and our experience reflected exactly that. It's clear Ryan and his team take pride in what they do. I highly recommend them to anyone looking for a trustworthy plumbing company.

We had a leak , originating from our 2 nd Floor Bathroom Shower. We made an appointment with Ryan…read more We was very courteous and knowledgeable. He even showed me pictures of the problem. Within a few hours, our problem was resolved. The cost of repair was very reasonable. I'd recommend DeRose Plumbing to anyone. It's great to have a Plumber , you can trust-- Thank You- Tim and Judy

Full house and clogged sewer line spewing raw sewage into the street on New Year's Day! Called R…read moreand B and they told me about their holiday emergency fee which seemed reasonable to me (this was an emergency). Then the tech called me from his other job to let me know he was finishing up and on his way. It was a mess but he had it fixed in less than an hour. Great response, explained what he was doing and did a great job for a fair price. "Before" pic below!

Best around Usually same day service without breaking the…read morebank I've used them 7-8 times