I recently rented a unit from here. They are so friendly and helpful. They showed us two size units…read moreand were patient with us as we asked several questions and decided which size we wanted. The paperwork was super easy and setting up payment was as well. The unit we rented was very clean and ready for us to fill! They have several doors in each building so you can use the closest one to your unit. I also thought the pricing was reasonable! Happy with our choice to use Five Star Storage!

There are not many places that i would rave about online but 5 Star storage is the ABSOLUTE best…read moreplace if you are in need of some extra space. The customer service is unbeatable! To me that alone puts this place at the top of the list. Additionally the value is great, the security is amazing leaving me feeling safe and secure while i store the things that are important to me. I truly can not say enough good things. Please take my word and rent here. You will be so happy you did!

Such a good place to be. I'm happy that they protect there building. Everywhere I've been they…read moresomehow steal my stuff, not here

We could not be happier with the service and customer care we received from the Stor-Room! They…read morehave this place set up right, with loading docks, elevator cages, dollies and drays, and they keep it right with great security and cleanliness. They dealt with us fairly and economically, and were always easy to reach and to talk to, even from 3 states away. I do not believe there is a better storage facility for the average person than the Stor-Room!

The place is clean and very secure. I've been renting a unit there for about 10 years already. I…read morerented another somewhat larger unit because I needed more space to rummage through my stuff to better evaluate what items to dispose of as it is filling the current unit I have. I haven't had any issues with personnel/staff and management, and they've been very helpful with my storage needs. From my point of view, I highly recommend them. Their prices are quite competitive and of good value in my book.

These guys were easy to work with. No hassle, just straight forward and meant what they said…read more I did see a charge of $15.00 tagged on for insurance which I didn't want. They called Uhaul and requested that it be taken off, which Uhaul did. Definitely recommend this place.

I've used this company several times for purchasing packing material and boxes. I recently rented a…read moreUhaul, which was successful. I don't have any experience with the storage aspects of the business it the other services are above par.

The unites vary in size. They are dry and well priced per square footage. The street have good…read moredrainage. The units are 2in above street level, good design.

I looked at several storage places before renting here, and Broadway Storage was easily the best…read moreoption. Kendall and Kristoff were both really helpful, answered my questions, and made the whole process straightforward. The place is clean, climate controlled, and feels secure, which mattered a lot to me. After seeing a few other spots, I felt much better about renting here. Glad I found this place.

Petty, stupid, scumbags. Rent literally anywhere else but this place…read more Half the time they forget to unlock the door. Then the manager goes around accusing people of shit based on some teenager clerk idiot. Really I tried. You guys fucking suck.

Looking for a space where my brother and I could store some family possessions we've accumulated…read morebetween us through the years. We both live in Portland but were wanting to find someplace outside of the city where we could pay decent rates and still have peace of mind that things were safe. Found Shield Storage Vancouver through a little online search and reserved a 10x10 climate-controlled unit through their online reservation system a month ago. Move-in date was just yesterday, so not much time to review on, but so far, at least, we could not be happier. The units and property are clean and in what seems to be a relatively safe and quiet part of town. Tammy was friendly, professional, helpful and knew her stuff. She took the time to show us around to make sure the unit we were reserving would fit our needs, talked us through the details of the contract to make sure we understood what the agreement was, and was very competent and enjoyable to work with throughout the process. While I don't ever anticipate needing to go there early morning or late night, I appreciate that the access hours give us that option, and it's helpful to know that the office is open on Saturdays as well. 24 hours in, I have zero complaints. Optimistic that this will turn out to be a good solution to our storage needs. A couple of (very minor) things that I'd mention that came up prior to our move-in: Gmail flagged my confirmation email from Shield Storage as possible spam/junk (it wasn't), and the introductory email indicated someone would be calling me to introduce themselves prior to move-in day, which didn't happen. I only mention it for reference because some folks might like to have that call happen; I am not one of those people, and I most likely would've just let a call go to voice mail anyway :) Regardless, when we showed up on the move-in date, everything went super smoothly, so it was not a big deal...but just wanted to mention it. Many thanks to Tammy and the crew there, we appreciate all your help!

This storage facility is all about making the quick buck and disregarding everything else we have a…read morestorage unit with them life happening we were moving new jobs things got put off to the side went to go pay on our late storage which when he was late they told us that it's going to go up for auction or we can pay now almost $700 we're only 2 months behind that would be $280 plus a $50 in late fees so it goes from 3:30 to 689 that they want us to pay that's 100% markup I do believe it's illegal and it is not a safe and secure site

Great place! Kelli is amazing and so is Dimitri. They made the process so easy and are they are…read morethere to help in any way they can. I've been renting a storage unit with them for two years and have never had a single problem. Prices are very reasonable and the units are really clean. I couldn't have found a better place and the location is so convenient.

Racist and incompetent. Requested a storage space from them and provided my Georgian (Sakartvelo)…read morelicense. They called it fake and gibberish - so they either can't read or don't know how to use google. One good thing about them (if you manage to rent a space from these guys) is they apparently don't care about money

These guys…read more.... During all this stuff that is going on in the world They keep more then 150 dollars in Money from my family Bill was 210 month They received this amount for over 8 months We finally had a place Moved all are stuff out of the unit on March 6th Went in to get a credit to are account Said No We didn't tell them first!!! This one I will not stop talking about SHAME on you GUYS

Omg this place is amazing they helped me with my issue. Super nice very customer friendly…read more Recommend for sure.