Main issues: 1. pricing lies (a bait&switch style of pricing). 2. Automatic "insurance" that covers…read morevery little. 3. Their online account access. 1. Ignore promotional pricing - once it's over they happily increase monthly rent by 70% of the normal rate. READ: PRICE WILL INCREASE ON THE 4th MONTH. This is consistent and likely an established business practice. Case 1: promo pricing was 50% off first two months. Large (intentionally nonspecific) unit- $136 "normally" with $68 as rate for promo pricing. Rented in June. Then, rate jumped by $88 to $224/month. Given notice in last week of September (25th) for November new rate start. After raising a stink they dropped it by $22. That's still $66 over what I budgeted. Case 2: Had to get a 2nd unit last day of move and didn't have time to go to a different place (believe me, I would have). A smaller unit at $42/months as "standard rate" (October '25). Promo discount of 50% for first 2 months. Notice received in December (26th) that rate will increase to $75 starting February. Again, over 70% increase in cost. And $33 above budgeted. Like clockwork. They claim: [*Warning - eye roll following reading their statement may cause pain*] "We understand that any change in pricing is significant, and we want to assure you that this decision was made after careful consideration. Our team is dedicated to providing you with the best possible storage experience, including ongoing maintenance and upgrades to our facilities." I watched this building get built. It's new. Upgrades..? No. Maintenance, okay but what kind of incompetence didn't plan for that in initial pricing? It's not incompetence. It's shady and unethical. Cowards. What does $100 get you every month? 2. They make you pay upfront for insurance at $12/mo that covers up to $2k. I suggest not storing items at $200 a month if it's all worth less than that. I gave my documents quickly. I was still charged (for first unit) and had to ask them to refund me since I was charged again. I got a second unit as noted - under the same account, passcode, email etc. They still preemptively charged that insurance despite my private policy being on file already. Needs more refunds again. Very dumb. 3. They have an online account (kinda) but it's limited in function to strictly facilitating them getting your money. You cannot see itemized statements. You cannot submit or view documents. You can update your basic info and payment info and see payment history (only total they took from your account so nothing useful). You must request actual itemized statements EVERY MONTH if you want to see what that extra fee is for. Only positives are the doors work and it's relatively clean. But it's new...we'll see how far their maintenance goes. Go elsewhere.

I have had a 10x14 storage unit at this facility for just over a year and, in that time, my rental…read morefee has been increased by more than 150%. When we started, my "introductory rate" was $103 and the following month it was $183. 3 months later, it was increased to $246 and, at the beginning of this year it was increased again to $279. There is an ongoing promotion and special introductory rate combo where the same size unit is $51 for the first 2 months (the promotion states "Half Off 2 Months") and then $102 after that. Upon seeing this, I thought I might go into the facility to try to negotiate my rental and was met with absolutely no flexibility. I was told that the current promotion and subsequent rental fee was only a promotion and did not represent the complete cost of the unit. When I asked if there was anything they would be willing to do to work with me, they simply stated that rent increases are normal for everyone and they were unable to make any adjustments. So, I will be vacating my unit before the end of this month because of these unreasonable increases.

Safe secure and under surveillance, if you value your things to store, keep them at a place you can…read moretrust. That's why I only use this place! I highly recommend contacting them for all your storage needs. My collectible car and my boat have been safer in this storage place than my home. Most professional and caring Customer service I've seen in a long time. Very clean inside units of all sizes and outdoor spaces available too. Definitely worth a call and every penny!

We've rented here for the past 6-7 years and have had a completely outstanding experience. Carrie…read moreand Deborah (management) are a delight to work with. The billing process as well as the check-in and checkout process is simple and "seamless". Highly recommended!

These people are not honest. They tell you one thing and charge you what ever they want once they…read morehave your credit card. DO NOT USE THEM!!!

We absolutely loved this storage unit. Yes, it's slightly more than maybe others, but they don't…read moreconstantly raise their prices! They have really good units and those units have lights in them (other storage places we had no lights). We also loved being able to go until 10pm. Most places close at 8pm and we did a lot more stuff at night so it worked better for us. To move your stuff in they offer to let you use their truck which was so useful for us. They were also very friendly and kind to us.

Stored my items here for 4 months & the last month they double the price and I had to pay the full…read moremonth even tho all my items were out by the second of the month. Tried to call, no response and no call back. All of my belongings have mold on them or are damp and smell awful. People are living inside some of these units. The whole thing is sketchy and disgusting. Do not put your belongings here if you care about them at all.

because of public storge i will never use it again,,, i did not want to buy the lock,,, i have my…read moreown lock but the owners not there so you have to waste your time to call and set up a time to return the lock meen while my lock i did not buy is pending in my check account , i heard rumors on face book there was 9 storage units broken into here , i am not really liking this location and only plan to rent just 1 month then i will moving all my items to northwest self storage in gresham they dont force you to buy a lock,,, and they acctually have peaple living on site and and easier to give the person a renter insurance policy i have otherwise you get charged for that too ,, and when i moved in the light switch was broken so the light does not work ,, i had the swing outside door kind of hard to open with out a pull handle

This is my go-to closest uhaul location. I have always been treated with respect, professionalism,…read moreand had good communication. Each staff has been quick to help, provide information and get equipment on/off. I've rented several times and have had storage units which came free for a month with trailer- all good experiences!

I know that there are bad experiences and life happens but this guy is truly one of a kind when it…read morecomes to disrespectful and unprofessional workers when I arrived with my u-box I asked politely to this guy where I could drop it off sighed and turned back to which he told me 4 sentences in 3 seconds he spoke as fast as he could because he was even mad to talk to which I then asked him "what?" And he responded with just go inside. I decided to just the other worker a few feet away and he was able to help me immediately and told me where to leave it and since we did have a second truck once again the driver asked him where to park to which he showed us in the most disrespectful way possible then finally when my co-worker got out the truck and the U-Haul worker said "f*ck*ng id*ot" under his breath which was the last straw so my coworker told him to sh*t up. I am writing this review because I know some people won't stand up for themselves and this guy doesn't deserve to work at U-Haul. Our company does jobs for uhauls moving helpers all the time and I know this isn't a good representation of U-Haul.

Be wary of this place. Your possessions will not be protected. Had my unit broken into and…read moreeverything stolen and was told there's no security footage or anything they could do other than to have me file an insurance claim.

Their automated phone system is the worst. Their open sign is up but they are away from the office…read morefor another half hour.

I'm really picky about where I'm going to store my belongs. I looked around the Fairview area and…read morejust saw very unkept storage facilities, that is until I saw Fairview Storage. Sure their website made everything look brand new and secure but would they prove it? They sure did. I made a reservation online, which is different than renting, and within the hour Kurt called me to see if I had any questions. I set up a tour for a few days later and that was that. When I toured the facility I was very surprised and pretty impressed. The front units are privately owned and the rental units are back a bit further. They are only a couple years old and are in very good condition. They have good security cameras and a gate that actually looks like it will keep people out. The inside units are a bit cheaper than the outside ones and are climate controlled and all units use Bluetooth to get in. No more losing keys! Kurt made the rental process super fast and easy. He was really thorough with the contract and was just all around a nice guy. I can tell that I'll have have a good rental experience just by the way they treated me before I even gave them any money.

From the owner: Fairview Storage is the newest storage facility in Fairview, Oregon. We offer RV storage units,…read moreboat storage units and self-storage units in a range of sizes. Our storage facility also features next level security, long access hours, and easy payment options. Rent or reserve your unit online today!