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    Tru by Hilton Euless DFW West

    3.1 (19 reviews)
    Open Open 24 hours

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    Great game room
    Beth H.

    I have recently had a few surgeries in here in Texas and it's been hit or miss finding an excellent Hilton property in the Hurst area. But I've truly found one of my favorite hotels run by Hilton in Texas. One of the hotel is true by Hilton and the other one is Home by Hilton. They share a common lobby and I absolutely love the cleanliness of this hotel. The rooms are modern and remind me of IKEA in the best way lots of unique storage opportunities and very clean rooms. There is a huge game room with pool table and other games and a fire pit outside and the pool is immaculate, this is where I will be staying when I have to come to Hurst in the future. Tea and coffee are available 24 hours a day. They provide a plethora of towels, hand towels, and washcloths, and have good air conditioning which some of the older hiltons struggle with

    Pool table and lounge area. Also, breakfast area.

    I gave 5 stars bc our hotel stay was exceptional. Quiet, beds were cozy, room was as requested, pool was relaxing, breakfast exceptional, location is close to everything shopping and dining and fun. Pool table, lounge area for larger parties, cute swinging egg chairs and little areas for kids to run and hide and play in (esp for 5 yr olds lol). I will make this our normal Dallas area stay. I recommend nearby attractions: Wild Acres Restaurant, NRH2o water park, and the Grapevine mall with Meow Wolf, and well, all the shopping in walking distance (if you dare) lol. We've stayed at some crummy hotels so I review when I can. This is great for our kiddos.

    Nick G.

    BRAND NEW HOTEL/ CLEAN‼ Very clean hotel/ great place to eat nearby! Walking distance! Room has nice TV, beds are comfortable but the real factor is it feels very clean!!! Customer service at front desk is sub par. Just nothing to rave about.. Hotel has a nice gym and Laundry facility! Also has a nice pool + putting green! Overall, I would return. I'm not sure if they offer an airport shuttle but very close to DFW!

    Broken lamp hanging from the wall
    Joe A.

    Just unacceptable of the Hilton brand. I used my Honors points for one free night and expect them to be returned. Staff was nice. Lobby was in good order. The rooms are outdated and not very appealing. When you spend this kind of money you expect good accommodations. Not this location No closets. No carpet. No coffee maker. Cheap ironing board. Just an overall disappointment Why have a shuttle if it can only take you within the immediate area? Not even to the airport that is only 4 miles down the road

    Check in and Check out times listed on the hotel door.
    Cameron S.

    My husband and I's stay was mediocre at best. I really liked the hotel, it was sleek, clean and contemporary. It had a huge shower and very comfy bed. Where this place loses stars, is the customer service. We checked in at around 10pm. The young man behind the counter could not give us the time of day. Rushed through the check in process, with poor customer service because he wanted to quickly return to watching Tik Tok videos on his phone. In the morning is when i experienced the most issues. Went to take a shower, and shampoo and body wash were extremely low and conditioner was out completely. We then went to breakfast at 9:30 am. Breakfast is served until 10am. Yes, we probably should have gotten up sooner, but we were on vacation and wanted to sleep in. Well upon arriving to the breakfast hall, there was hardly anything! Some lukewarm scrambled eggs, and a couple soggy sausage Pattie's. Potatoes were out, oatmeal was out, no pastries.. and my favorite, the waffle iron had been shut down. I asked the worker if I could please get some waffle mix, and she said that they were done with it for the day, it had already been cleaned.. now I don't mean to be a Karen:/ but with as much as we paid, it would have been nice for breakfast items to be served up until the end. Oh well, we got some food, and just planned on a brunch later. We went back to our room to rest for a little bit before leaving, we laid down to watch a movie. Right at 11am, house keeping came by and attempted to come into our room, even though we had the do not disturb sign up. We told them that we were not ready to check out yet, as the sign on the door said check out was at noon. Slight language barrier... but they left. 2 minutes later, we received a call from the front desk. This is where the bad review really comes in. The girl manning the front desk was incredibly rude. She asked if we were leaving or paying for another night. When I explained that we were going to be checking out at noon. She said that check out is at 11. Her words were "you need to vacate now, or pay for another night. We need the room now". I don't take well to bring spoke to in any rude manner from establishment staff. I informed her that the hotel door said check out is at noon, and we would not be paying for another night. She proceeded to tell me that the door signage was wrong and we needed to leave. We did leave without me saying anything, only because my husband urged me not to 'give her the time of day'. I was extremely disappointed in the lack of professionalism by the staff I encountered. And I will not be frequenting this chain anymore.

    Lounge area

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    2 years ago

    The hotel was clean, the staff was friendly and accommodating. Amole paeking, I will stay here again.

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    Review Highlights - Tru by Hilton Euless DFW West

    Pool table, lounge area for larger parties, cute swinging egg chairs and little areas for kids to run and hide and play in (esp for 5 yr olds lol).

    Mentioned in 4 reviews

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    Home2 Suites by Hilton Euless DFW West - Pool

    Home2 Suites by Hilton Euless DFW West

    (25 reviews)

    $$

    Lately Hilton hotels have dropped in quality. Hilton garden inn is now garbage. Because of that…read moreI've been frequenting the alofts or other Marriott properties. I decided to stay here due to proximity to food, and where I was working the next day. 8 minute drive was nice to the surgery center. So this hotel shares a lobby with another Hilton property. Was greeted promptly and was checked in even faster. They were sold out so I couldn't have a top floor room. But that's okay, I was on two. Where one of the most packed hotel gyms I've ever been to is. This thing is huge. They have a jump box, kettle bells, an amazing dumbbell collection and cables. Cardio equipment and even a pelaton. My room? Smaller than the alofts. But I like small rooms so that's okay. Had a rack, shower and toilet. All I could ever need. But what blew me away? The softness and quality of their sheets. I never in all my hotel reviews mention sheets. But these were so soft and cozy here I am talking about them. I could have laid in that bed all day from the sheets alone. Bravo there. It's safe to say this hotel has made me reconsider staying and trying more Tru's.

    MOUSE POOP! If you find any mouse poop please call the Euless Department of Health at 817-685-1621…read more I am a long time Hilton Honors member (2001) and I dont take to complaining lightly. This Home2Suites tried to tell me the mouse poop I found on the counter was coffee and later told the Euless Department of Health that they were black seeds. I am concerned that this Home2Suites isn't concerned enough about the health of the patrons who stay there! To blow this off like its nothing. If you find poop put some in a baggie and contact the health department immediately because this place did not take this seriously.

    Tru by Hilton Euless DFW West - hotels - Updated May 2026

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