A hail storm in July 2023 shattered a window in our basement. Our insurance company referred…read moreAccuserve, which uses a network of vetted contractors. Accuserve assigned Pioneer Home Solutions to our repairs. It took over a year to get a new standard-size window! Pioneer Home Solutions failed to fulfill its obligations with Accuserve and consistently submitted inaccurate bids to our insurance company. They refused to complete the work until they received additional money from our insurance company, who agreed to pay them more money. When I called Pioneer to schedule the job, they refused to do the work because they still wanted more money! The owner called us with Jayme Woodey and asked us to tell Accuserve the work was done so they could get paid. They essentially held hostage for more money. Pioneer Home Solutions displayed a complete lack of organization and professionalism throughout the process. They didn't care my teenage daughter was sleeping in a room that was easily accessible without a window! They were more concerned with making a profit than completing the job efficiently and effectively. Ultimately, we had to find another contractor to finish the job properly, which cost us even more time. As I mentioned, getting a new standard-size window took over a year! I strongly advise against hiring Pioneer Home Solutions, as their incompetence and lack of professionalism made our experience a complete nightmare.

We had hail damage in 2023. Jason, their contractor told us after the first insurance appraisal…read morethat we needed to get our own appraiser. State Farm later dropped our coverage and Pioneer Home Solutions has yet to complete the work after over a year. Pioneer stated they will not complete the job until they get more money. The crazy thing is the check was written to us and to Pioneer and they refused to endorse it. The owner sat on the check for over 2 months. They needed to sign the check and send it to the mortgage company to get more funds. This is common practice and something this company should know. We will be contacting our mortgage company and insurance adjuster to let them know we will need to hire someone else to complete the work. We will NEVER use this company again.

This was one of the referrals from our realtor. Our house sale required a new roof replacement for…read morethe new owner. All the quotes were competitive and comparable. This one however, had the best rating on BBB, best feedback on Google. Donny was efficient and understanding of the need for immediacy. Start to finish was a week. He even offered to wait for the house closing to get paid. He does not rush the selling/contract process and explains the typical steps from start to finish based on the roof style your home has. No detail was too small. No question was too mundane. He took care of the permit and inspection too. Donny is very professional and personable. I would love to use him again but glad I don't have to...that's why I give him this five star review instead!!

Do Not do business with this company. They charged me $1000 to remove and replace a very small…read moresection of heating tape. When they finished the roof repair they left the heating tape hanging off the roof and did not put it back on. I had to call them back out to finish the job but by then it had snowed and it couldn't be put back properly. I was selling my house so the work couldn't be fixed until this last summer so I agreed to pay $650 of the bill then even though they hadn't finished the job and the rest when they finished. It is now November, 1 year since they replaced the roof and they are now billing me the $350. In addition, when I expressed my displeasure for how this has happened, he called me entitled and is threatening to ruin my credit and take me to court. I have no problem paying what I should pay, that is not the issue. The issue is that he sent me an invoice a year later, with no photos, no explaining or any type of details. Just a bill. I never should have had to call them to do the job right that I was being charged for and $1000 for 30 minutes of work is excessive. He is now being extremely rude and refuses to take responsibility for doing such an unprofessional job. I pay my bills and I will pay this as well but I would not ever use them again or recommend them to anyone. The unprofessionalism is beyond reprehensible. How Donny is talking to me is awful

Best roofing company in the Denver area. Highly recommend. Great value and did an excellent job…read morefor the entire process.

They roofed my home back in 2018 came out and did a inspection July 2023 after the hail storm…read moreindicated there was minimal damage recommended not to replace the roof. I would not hesitate in recommending these folks. They did a good job first time around on time professional made some good recommendations, second time around ... didn't try and scam me into replacing my roof

I highly recommend Diligent Roofing. Freddie was very professional, thorough and helpful. He and…read morehis crew did a wonderful job and paid attention to all the details. Even with all that excellent service, the price was very reasonable. The roof looks great - thanks Freddie!

We had a great experience with Diligent Roofing! From start to finish, they were professional,…read morepunctual and completed the job on time and within budget. Roof looks amazing and we are confident that it was done right. We highly recommend Diligent Roofing to anyone in need of a new roof. Thank you Fredis and Julio, the Hancock's

I'd give 100 stars if it were possible. From start to finish Denver Roof Pros made my roof…read morereplacement project easier than expected. I was in the closing process on my home sale and timelines were both tight and constantly shifting. Glen and his team remained flexible and very supportive through the whole process. They offered multiple solutions for the issues with my old roof. We closed the sale on time and it just wouldn't have happed without this company handling the roof. Ultimately we went with a full replacement. Pricing to value couldn't be beat. The other quotes I received were either so low that they were suspect or so high that I knew I'd have been paying for their flashy trucks and advertisements. Denver Roof Pros is an honest local business doing it right! You'd be doing yourself a disservice if you didn't consider this company for your roofing needs. I will be their customer for the rest of my life.

I'm a retired systems engineer and so had the time and inclination to research the roofing…read morematerials, the applicable county statutes for roofing, and I also took the time to get eight estimates. Denver Roof Pros were not the lowest estimate and not even close to the highest estimate (So, if you get an estimate and it seems high, make sure you get another). Two of the highest estimates were three times the price quoted by Denver Roof Pros, so there are some roofing companies that cannot be giving you value/ I researched the materials costs myself, the shingles (class 4), the water and ice protection, the drip and other flashing, the underlayment, the nails -- everything needed. When I added up the costs and made an estimate myself of how many people the roofing team would need on the roof, I came up with my own estimate that was in the ballpark close to the three companies' estimates in the middle of the range of estimates. I don't think of the difference between the middle range estimates and the lowest to be worth it, wondering how the lowest estimates could come out below my own calculation. Fortunately, I got all the information I needed, a sense of commitment from Denver Roof Pros, and their price fell right in the sweet spot mear my own estimate. Glen Gardner, the President of Denver Roofing Pros did the free review and estimate. (All companies I contacted offered free estimates.) Glen told me several things about roof installations that I did not hear from the other companies, so talking to him was very informative. Denver Roof Pros team brought the materials out and loaded them onto the roof on a Friday. That did not take long. Monday morning the team that installed the roofing came. There were eight guys and they finished my close-to-50 square roof by sunset. They were back the next day to finish cleaning up -- and a dual layer previous roof's materials for a 50 square roof is quite a lot to haul away. They finished some flashing and were completed and cleaned-up in a half day. Throughout the install they did a pretty good job of using tarps on the ground beneath the roofs edge, so the cleanup was thorough and quick. There were several people I could connect with to get updates during the project but I really didn't need to track anyone down and Glen got back to me when I had a question. This team ensures the guys on the roof are in safety harnesses, and because it was a busy crew of 8 on the roof, that made me much less nervous. So, Glen's team takes extra precautions. There was at least one lead guy there making sure all went smooth the whole day. And things did go smooth. I'd come out to watch multiple times through the day and everything just kept progressing -- including someone always moving old roofing into the dumpsters. A gutter team arrived Tuesday and had the gutter installed in about a half day. I've been up on the roof to check out the workmanship and since I put my own roof on the previous time, I think I was able to understand all the nuances -- and the workmanship was fine, including solid flashing around the skylights and the addition of a new ridge vent system. Like I said, I out the previous roof on myself and I think this team was putting as much care into the roof install as I did on my own DIY project. I think I got a quality roof for a reasonable price and believe this new roof will last

Called for an inspection of my roof in relation to a sale. Out of 3 different companies they were…read morethe only one that I wasn't talking to a random operator, seemed to know what they were talking about, and got me scheduled promptly. They inspected the roof and disproved what the inspector was citing, and found issues that the inspector had completely missed. Then they got the repairs done 2 or 3 days later. Was happy they called the inspector out on BS...and had no problems fixing the real problems for the buyer. If you appreciate working with normal human beings then these are your guys.

I've worked with Chris, the owner of New Line Roofing, on many projects over the 20+ years I've…read moreknown him. This past year, I introduced him to my In-Laws as they were in need of repairing the hail damage on two different properties in Louisville. The level of service they received and the quality of the workmanship that was done, is something they speak highly of often. We also asked Chris to install a new roof on a new home that we built this year and again we were impressed with every step of the process. In a day and age where service and quality seem to be pushed aside for profits, it was a breath of fresh air to work with an organization that put those qualities first!

Did an okay job with the roof replacement about 5 years ago. Left a lot of nails in the yard that…read morewe were picking up for a few years. Now have several areas of shingles coming loose. Called to see if they can remedy and the warranty on their work only lasts 1 year. Didn't seem particularly concerned or willing to help me find a solution. Lots of roofers out there, as we know many aren't good, unfortunately, this is one of them.

This will be long so please bear with me…read more I used HomeGuard Roofing through a contractor who is no longer with the company. The service at the time was incredible and the job completed was beyond satisfactory. It's a shame that contractor left, because my experience with this company has been beyond despicable ever since. I used HomeGuard to replace my roof after a hail storm. We have solar panels on our house and part of my contract with HomeGuard stated that they would pay for the cost of the removal and reinstall of the solar panels (about a $3,500 total cost). Over a year later, I get notice from a collections agency that I owe my solar panel company about $1,800. I do a little digging and discover that HomeGuard paid for the cost of the removal of the solar panels, but never paid for the cost of the reinstall. It took me more than 6 weeks after receiving this notice for me to finally reach someone at HomeGuard. That included calling multiple times on a weekly basis, several comments on the website, and multiple voicemails. When I finally reached someone (Stephanie), she sounded apologetic and asked me to provide a copy of my original contract and she would get that taken care of (it's anyone's guess why they didn't have this on file). Stephanie advised me to contact her directly concerning the issue from there on out. I sent her the contract within minutes of talking with her but didn't receive a response. I moved on assuming the issue had been resolved. Flash forward to about two months later when I get a notice that I have taken a hit to my credit due to this issue not being cleared with the collections agency. A little more digging and I confirm that the remaining balance was never paid even after Stephanie said she would take care of it. After another few weeks and multiple attempts at contacting Stephanie (again with no response), I threaten to post negative reviews and publicly advise no one to ever use this company. Surprise, surprise, Stephanie responds within a matter of minutes and asks me to send her an invoice for the remaining payment. I contact my solar panel company and get them to provide an invoice. Stephanie responds and says that the issue has been "elevated to management." That was over a month ago, and I just received another call from the collections agency that the balance STILL has not been paid and confirmed this with my solar panel company. I have contacted Stephanie (again) and have yet to receive a response. Since apparently HomeGuard will only respond to negativity, hopefully this review will help light a fire under their butts to resolve this. Let this be a lesson that if there are any issues in your experience with HomeGuard, they CANNOT be trusted to resolve them in a timely, professional manner. I would absolutely advise anyone looking for roofing services to avoid HomeGuard.

There is value in knowing you chose the right company for the job. Working with Jason and Joey…read morebefore, during and after the roof was installed was flawless. They were professional and more than happy to answer any and all questions and share their knowledge about their trade. The workers were respectful of our property and did a fantastic job with the install and cleanup. Knock on wood I don't get hit with hail again but if I do end up needing a roof again in the future I will be using them.

Love these guys!!! The most honest people. I had them give me a roof estimate and out of 3…read morecompanies they were not after money. They said wait a few years. But we will stop by and fix a few spots. And charged a few bucks for supplies and any time I call they come right over. They recently in talked new gutter and did an amazing job. Donovan and Joey along with their team are not only incredibly nice but the only company I trust going n 5 years and everyone I recommend them to loves them as we do. Trusting, honest, reliable and professional!!!