I understand its a pandemic time, but everytime i call the office on oakley all i get is a rebbeca texting me back, I took my wife in for the 1st time to get her teeth done completely paid it in full and there is no air conditioner in the facility and the female middle eastern doctor which I don't even know her name was rude all though she said i am rude because i mentioned that i expected to see my original dentist there and mentioned NO OFFENSE then says to me your being rude, she seen my wife and said she has to take antibiotics and come back in a week, untill she gave me the total bill and i came out w my carecredit card to pay for it all at once, all of a sudden she decided to take care of her on the spot and work on her, did not give me any medication prescription ,i asked her she said no she doesnt need it, my wife is in pain and she needs medication, her headaches are getting worse and the pain is barbaric and all i get is rebeca the answering Alexa Service answering machine..no one calls back..unbelievable...its like that saying goes money talks...she was going to blow us off till the card came out of my wallet, and that office rotates doctors and their staff..and unless u make an appointment as a new patient then someone will show up at that abandoned facility and she gets offended because i mentioned i really expected to see my dentist when i arrived...i did mentioned No offense...and still it was a sweat box in there...i should of went to little village dental on ashland and chicago ave...just was lazy to drive that far...now i have to wait for my wifes dentures 2 weeks and wait for them to call us when they are ready, not guaranteed to fit or not, with no appointment set, just sit tight and wait, meanwhile she is in pain at home and cant eat or chew...unless they sabotage it before we get them for our next appointment since I'm now writing a bad review because I'm upset..who owns this company, since there are more locations in different parts in Chicago... It sucks we ended up to be ghinie pigs to go through this situation before anyone else does, so think before u decide to be treated there. I wouldn't be wasting my time writing this if I was wrong and didn't experience this. My first experience w the male dentist who I expected to see there gave me a better experience personally than the surprise female dentist and new staff who follow her. The entire staff all came from some other office filling in this one.. Now I go there and there is nobody and the location is a abandoned till there is a appointment from a new patient as a first timer my guess.... I'm sorry but the truth has to be said. Then dentures better be OK and we'll made and fit is all I'm saying because if not we're going to have to take action legally... How are you guys just going to let my poor wife go w no medication for her extracted gums and she has a hole and lottttts of pain, and massive headaches.... That is barbaric insurance or not for medication we still needed a written prescription for her to buy heavy stuff for her situation. We were willing to pay the full price with out the insurance. U just didn't want to give us the prescription. That's what she gets for $1650.00 and now she posted another 1450.00 and they are trying to scam my despute I put up with my carecredit card company, lying that my own wife apologized for me as a husband being rude, and that my wife was happy for their service, it's unbelievable that they lie, to make money on people like us, and yet my wife's partials are worthless and still won't fit, I'm insulted, it's unsanitary in the Oakley place, and they malpractice on people w the wrong tools, they use what they could find, and the assistant who was learning as she worked on my wife was unprofessional, your basically a ghini pig. Till this day my wife can't chew, and the fragment that fell of the opened wound was unsanitary, they made a quick buck In an hour in a half on my wife, v's my experience in 8 hrs in a different situation w a different dentist. I had a better experience as a husband than my wife did with this new dentist I never asked for, and this dentist insults me on the first day I took my wife there for service... Watch this place they know how to minipulate the credit cards from u getting your money back for bad service and partials that don't fit or work... I'm still fighting a despute and they wrongly wrote a letter to my credit card company called carecredit making themselves look like they did nothing wrong and make me as a customer pay for service that they lie about putting words in our mouths we did not agree on and dollar amounts we did not agree on... They scam people.. read more