I don't even know where to begin, this was truly a 10/10 experience…read more I came in for an emergency dental visit, and they took me in immediately, no hassle, no runaround. Even though the office was clearly busy, I never once felt rushed or like just another patient on a list. The entire team was incredibly attentive and genuinely focused on making sure I was comfortable and okay. I ended up needing a crown, and they handled everything right then and there, no temporary fix, no waiting weeks for a crown. The fact that they were able to complete the entire procedure on the spot was impressive on its own, but what stood out even more was the quality of the work and the care behind it. Jackie and Dr. Rob were exceptional. They walked me through everything, made sure I felt at ease, and checked in constantly throughout the process. For something that could have been stressful, they made it seamless. I'm beyond grateful for the level of professionalism, efficiency, and compassion I experienced. Couldn't recommend them more. Thank you again! Ps: even got an eye mask and hand mask to relax later!

Just had my first appointment at the Chicago dental Studio south loop. It was amazing the office…read morewas modern and the technology was incredible , from the front desk to the staff and the doctor they took their time and made sure I understood all that I needed. I will take my entire family to this office.

Available emergency appointment for consultation. Level of…read moreconcern for my dental discomfort and pain was appreciated. Referral information for further consultation provided Professional office setting and support staff

Honestly it's 2.5 stars , But my main issue is that it is impossible to get someone on the phone…read morehere. I have been calling for 2 weeks now and have never been able to get someone on the phone. I left a voicemail and couldn't get someone on the phone. Last month I had an issue with them charging me for a visit that I never scheduled, nor was I ever at their office on that day. And I was trying to call them to question why this charge was even there and they never answered my messages or my phone calls. I had to physically go to the office to talk to them about it, and they told me to just ignore the charges, because it was a mistake on their end. That was about 3 weeks ago, And I'm still getting messages about an unpaid invoice. Also, there is pain in my tooth after a crown replacement procedure , I have been calling, to get this issue dealt with before I get the permanent crown put on, but no one is returning my calls, I don't want to pay the money to go all the way to their office just to deal with something that could be handled in a phone call. My dental treatment here has been fine so far, I am confused as to why I'm having nerve pain after a crown replacement, when I had absolutely no pain on that tooth before the crown was replaced. But I don't know why this is happening nor can I get anyone on the phone to have a conversation about it or schedule a follow-up exam. Other than that my experience with the dentist here have been good. And that's really the only reason they're getting the two and a half stars. Because the other half of me determining if a business is decent or not is their ability to conduct business. Their ability to communicate and theirs is ass.

Made an appointment here after a friend recommended it to me. He has an excellent smile so figured…read moreit was a good recommendation and now I have to fully agree. The other place I was going to was nice but that other place also didn't seem to care about their patients. Just a drive-by situation come and go experience. Pilsen Smiles is the opposite of that. Really attentive, and always checking in about appointments, the experience during the appointment, and good at rescheduling too. The location is also more convenient to me. Overall, I am glad they take my insurance because big fan of this place.

Stay away from this place, all they care if about getting the most out of your insurance instead of…read morewhat you really need. They also lied about having an oral surgeon on site. I had a previous referral for a wisdom extraction and i called to check and they said they had one on site. I went for my consultation to not only find out that this wasn't true after the fact but also wanted me to pay extra for other x-rays i didn't need. Do not go!

Great dentist Always been accommodating and helpful! Dr Ali…read moreis great and his staff as well

Dr Ali, is the best dentist that I have had in a long time. I would highly recommend him to all my…read morefriends and family!

Excellent experience at Chicago Dental Studio - West Loop! Malia was outstanding--she made both…read morecheck-in and check-out quick, easy, and seamless. She was friendly, professional, and welcoming throughout my visit. Her exceptional customer service made a great experience even better!

Please stay away from this office!…read more I called the office in August about a bump on my jaw it was a bit painful and I wasn't sure what it was so I called the dentist to see if they should do X-rays. They said I need to go to urgent care for that. I go to urgent care, they find nothing wrong, I go to my primary doctor they find nothing wrong. Months later it is still there, I have a routine cleaning. They tell me I need a root canal and the bump is from a root canal. They went ahead and quoted me thousands of dollars and made an appt for me with the endodontist for this to happen. I thought this was strange, so I wanted to go see an endodontist somewhere else to get a second option. So I head over to aspen dental, the endodontist took X-rays and a quick check, and said nothing is wrong but it looks like you have an overdue filling that caused your gums to swell. Chicago dental was going to preform a completely unnecessary procedure on me. I told them there is a filling I need done, they saw the images and filled it. I'm not sure if it's a money scan or truly a lack of knowledge. They cost me thousands of dollars telling me in the first place the bump I had was nothing they could deal with when in reality it was just an overdue filling. The front desk staff is very unknowledgeable and never should have let this situation happen.

Dr. Casey is by far THE BEST dentist I've ever had in my entire life! She is always so…read moreunderstanding, accommodating and makes being in the dentist chair a pleasant experience. In addition, the ladies behind the desk are also kind, gentle and helpful when scheduling appointments and answering questions. Thank you Zoey, Emily and Yadi! You guys are awesome!

The doctor there is so dishonest. She purposely recommended another doctor that would be too…read moreexpensive, and then recommended you to come back to her for another referral, only to charge you for the consultation, when she literally talk to you for 2 minutes.

Finding a good, trustworthy dentist in the city can be difficult especially one who's honest,…read moretransparent, and genuinely cares about their patients. I came to Dr. Choi after having a terrible and misleading experience at a different dental practice, and I couldn't be happier that I did! I initially scheduled a visit with Dr. Choi for a second opinion, after another dental practice tried to upsell me and gave me a confusing, inconsistent treatment plan. From the start, Dr. Choi was transparent and kind. He reviewed my case thoroughly and explained that I did not need half the procedures the previous practice had quoted me for. He took the time to walk me through what truly needed to be done and made sure I understood everything clearly. One of the treatments I actually did need was a tooth extraction. I was very anxious because my prior dental experience had been painful and traumatic. However, with Dr. Choi, the experience was completely different, it was painless, quick, and seamless! The whole procedure took about 35 minutes, and I didn't feel any pain, not even during the anesthesia injection something that had terrified me before. Dr. Choi is patient, knowledgeable, and genuinely cares for his patients. Throughout the entire procedure, he continuously checked in with me, explained each step, and made sure I was comfortable the entire time. His honesty and professionalism truly set hims apart. I can't recommend Dr. Choi enough! If you're looking for a dentist in the city who is honest, gentle, and genuinely dedicated to your well-being, this is absolutely the place to go!

A month ago I switched dentists after a frustrating experience with another Chicago provider who…read moreseemed more focused on upselling treatments than genuinely helping. I was recommended procedures and cleanings that didn't feel necessary, and the pricing felt unclear and excessive. I've never had dental problems in the past, and I felt uneasy about the info provided. Finding Dr. Choi has been SUCH a relief. From the start, he's been honest and transparent. I told him my situation and brought a copy of my previous dental report. I finally felt like I was getting real answers rather than a sales pitch. He explained everything clearly, including what was truly needed-- which gave me a lot more confidence in the care I was receiving. Dr. Choi saved me over 6k by the time I left his office. Highly recommend for anyone looking for an honest experience with a highly qualified provider.

Dr.Anast made time to meet with me under very short notice (turns out it was her birthday!)…read more After processing my x-rays she took the time to walk me through my symptoms and next steps. I had not experienced that quality of care, which took away a lot of my anxiety of the dentist office. I will be coming back!

This review is for Dr Arrigo only. I started seeing him right after he started his practice. I was…read moreheavily pregnant and scared as heck to have work done. He was so caring and funny and took my mind right off of being afraid. I stuck with him and through the years took my kids to see him. Since then, my entire family became patients. Alas, all good things come to an end. He's retired and I will miss him greatly and all of the staff of wonderful ladies. I've only had limited contact with the new dentist so really have no impression but do not hear good things from my family members. It really is a shame and I'm shopping around for a new dental practice. Thanks for the years of good care, the laughs and the wonderful staff Dr Vince. Enjoy your well earned rest.

Dee and Sanaa handled my cleaning and exam and consultation for other procedures. They were amazing…read moreand super friendly! Cant wait to see them again in the future! Care quality is a 11/10

We were patients of Downtown Dental for 7 years and toward the end, it was a joke:…read more - Constant dentist/dental hygienist turnover - Constant upselling and non-stop texts to book appointments - My husband's permanent retainer that they bonded and broke within a week. After they replaced it, it cracked again within a week. After a 2nd bonding, it fell off. They never referred him to an orthodontist. The quality nosedived after the practice was sold to a private equity firm. Thanks, private equity, for ruining a perfectly good dental practice!

i saw Dr Narvekar for implant placement. He is out of network and expensive. He's professional,…read morecaring, addressed my concerns, and i didn't experience any pain during the procedure. He followed up with me that evening. His assistant was equally good. I've been a patient in faculty associates for many years and highly recommend them.

Please remember this institution is a school, residents, n many students getting their knowledge n…read moreexperiences. Please be patient n be grateful that we have such institution in Chicago to accommodate our needs. Sometime, you get a parking lot or structure n it is full or under construction, as you know everything needs maintenance and an uplift The place is presentable n clean, you can check that in the washrooms, staff always wash their hands n or use hand sanitizers.