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    Truck Market

    1.0 (1 review)
    Open 7:00 am - 5:00 pm

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    Commercial truck dealers

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    3 years ago

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    TAG Truck Center Memphis

    TAG Truck Center Memphis

    1.6
    (21 reviews)

    I took my truck in Monday morning as soon as they opened I drop the truck off told them the problem…read morethat I was having which was an exhaust leak on the front part of the manifold on the DD 15 and I had a phantom coolant leak I suspected coming from the EGR cooler because there was no leak under the truck in the engine compartment under the dash no signs of dried coolant that have been sprayed and blown around. There was absolutely no sign of a leak. It wasn't until Friday that they actually looked at my truck for a total of two hours charged me for six hours of diagnostic said they couldn't find the leak and try to charge me $4000 to put on the exhaust manifold when I told them no I picked up my truck a week later and brought it to the house parked it. Let it sit for two hours to cool I went out. I cranked it up to turn the wheel to get into the engine compartment and shut it off. I walked back around to the engine compartment and right there where the exhaust manifold was leaking. It was also spraying out coolant, confirming that the EGR cooler is malfunctioning improperly put in or whatever, but that was covered under warranty so not only did they not find the leak by a trained technician supposedly but they also charged me for that when it should've all been covered under warranty and kept me from running for a week because they decided to take their sweet time about it it's hard enough being an owner operator or a small fleet without having these repair shops gouges if I were you, I would not use tag Truck centers. Apparently Memphis is their corporate office so whatever you do definitely don't bring it to Memphis but if it all possible, take it to any other freightliner you could find and steer clear of tag they're just gonna rip you off take your money and not do anything that they're supposed to do. Worst experience ever. I will never spend another penny at that place.

    Fernando was very polite & professional throughout the whole process! From fitting me in same day…read morefor an annual DOT inspection on my company's Sprinter van to a thorough estimate and explanation of needed repairs. Highly recommended!

    MHC Kenworth - Memphis

    MHC Kenworth - Memphis

    1.0
    (1 review)

    I arrived on Wednesday at noon, being told that they would look at my truck between 4 and 7 PM…read more After waiting until five o'clock p m, I was told that they would look at it at 3 AM because they didn't have anyone available until then who could replace a clutch. I got a room and awaited until the next morning, expecting them to contact me, as the replacement would take approximately 3 to 4 hours, per the service member at the counter. I called the service department at 7:47 in the morning on Thursday. I was them told that the job was assessed and the parts were being pulled. I checked out of my room (directly across the street from KW) at 11 AM. It had been almost 3 hours since I spoke to the service department. I was told that the parts had STILL NOT been pulled. Frustrated, I made my way upstairs to the driver's room, overlooking the work area. After being assured several times throughout the day that the job was being completed, I went into the service department at 4 PM to find out what was going on. I was nonchalantly told that her tech had GONE HOME FOR THE DAY, WITHOUT EVEN PULLING THE PARTS!! At this point, I was very upset. The young lady from the service department assures me that she will have someone on the repair at 3AM. I now have to reschedule 6 clients after spending four hours scheduling them with the promise of the repairs being completed. I then have spent all day at the KW, and now I have to get a room AGAIN. The following morning, I call again at 750 AM. I speak to Ryan, who tells me the job is in process and will be completed this afternoon. (If it's a 3 - or 4-hour job, that was supposed to be started at 3am, how is that and afternoon finish??) I them all to speak south Bryant (Service Manager). He tells me that he'll find out what the communication issue is and get the repair done by early afternoon. TOTALLY UNACCEPTABLE COMMUNICATION.

    From the owner: MHC Memphis is part of a nationwide network of heavy and medium duty truck dealerships spanning…read more120+ locations. Our dealership in Memphis, TN offers a full range of services including sales, parts, service, financing and more.

    Truck Market - truckdealers - Updated July 2026

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