I've rented 2-3 times from this location since I've lived in Laurel and never had an issue. Each…read moretime it's a smooth transaction and you are in and out the door within 15-minutes. The staff is always friendly and laid back. They don't seem to have the high volume of other rent-a-car places so they can concentrate on each customer. I would certainly recommend this place next time you need a car rental.

From the owner: Daily and Weekly Rental of Passenger Vehiclesread more

I was quoted 2k for outer tie rod, wheel bearing, and fuel filter replacement at another place. I…read moredid bring my own parts, but they did the labor for 325. Will be back for all service!

I visited Hugo's Garage first time and very impressed with the unprecedented level of quality of…read moreservice Mr Hugo as sole owner and very knowledgeable mechanic who not only fixed my air conditioning issue on the car but also he went extra mile to do complete diagnosis on my car while waiting for parts getting delivered. I never seen any mechanic who is so passionate about his work and committed himself to find best solution for his customers at very reasonable price. I will taking my car for complete tune up and other services he recommended based on what may be needed depending what my dealer already may have done it already. He suggested me to find details about last service I did at dealer and what they replaced and accordingly he will take care of the rest. One very important thing I observed and he made my day....looking at my high end and well maintained car; he did not shown or demonstrated any greed like all other mechanic shops including dealers where I serviced my car to use scary tactics to force me to do any additional repairs or service to replace other parts like air filters, spark plugs and various fluids etc. Mr. Hugo is a great soul and has amazing skills and acumen. I highly recommend all who want to get their automobiles fixed to visit Hugo's shop. I will be suggesting all people in my network to get their automobiles serviced at Hugo's considering the quality of work and best value in this economy for our hard money well spent with very hard working and talented individual like Mr. Hugo. God bless Mr. Hugo and his families for doing such a great service to communities. Thanks Hugo for taking care of my air conditioning system as an emergency considering my wife's health issues while finding time with your very busy and hectic schedule. I will see you soon Hugo and thanks again for getting job well done.

I highly recommend Genuine Auto Repair! Jorge was awesome to work with- very transparent, honest…read moreand detailed/thorough. (I asked a million questions... and he was so patient) He repaired my transmission, alternator and a few other things on my second vehicle which had been parked for a while. Thanks to Jorge, and Arturo my vehicle is up and running like brand new again! Definitely check them out for all service needs! I would give ten stars if I could!

I had an unpleasant incident with Jorge as he broke my bolt for oil pan and has been taking my car…read moreon his errands. I no take my car to him and DO NOT recommend him!!!

I know there isn't a shortage of auto repair shops around. However, JRS Auto is the BEST place to…read morego for repairs in Prince George's County. The family-owned business not only provides reasonable prices for work; but amazing customer service and trustworthy diagnostics. Renata is honest and always takes the time to thoroughly explain issues with my car. Sometimes it takes several explanations until I truly understand what's going on. But she never gets frustrated! Furthermore, I appreciate how I always get a report of what was done and recommended repairs for future visits. The business also has a customer rewards program and financing option for major car repairs. After spending 13 years going to a local competitor; I recently made JRS my permanent repair home. The work that has been done not only on my car, but family members exceeded my expectations and I couldn't be more thankful. If you are looking for an auto repair shop that will provide peace of mind than look no further than JRS. Trust me you won't be disappointed!

I'm not going to keep going back and forth about this. All I know is my part was in my car when I…read morebrought it in, and it went missing while my vehicle was on your property. Whether it was misplaced, lost, or taken, the fact is that it's gone. My car sat at your dealership for a week, and I ended up having to spend $140 to replace the part. I even had to buy another one on eBay for nearly twice what I originally paid. Had I known my belongings weren't secure while my car was left overnight, I never would have left it there. What frustrates me most is that no one took accountability, no one confirmed what happened, and I was never reimbursed for the missing part. From my perspective, this happened while my vehicle was in your care, and that's why I'm still upset. I also demand the money that I spent on my car part on eBay, which was $140. Had you all been accountable?

Lifetime warranty on a wrap kicked in after a really bad winter. No worries, Drew and his Son…read morebrought me in and fixed it up even better than it was before! Great team there.

Very overdue review, but well deserved! After my son's car was stolen, we came here to have an…read moreaftermarket alarm system installed--and I am SO glad we did. The owner and his son were absolutely amazing and took incredible care of my son every step of the way. After the alarm was installed, they recommended adding the Drone system for extra security. My son didn't hesitate, and it gave him total peace of mind. The customer service was truly outstanding--friendly, knowledgeable, and genuinely caring. I can't say enough great things about this family-owned and operated business. They went above and beyond and did an exceptional job. Highly, highly recommend!