Aria Moshrefi service advisor…read more Excellent. Full explanation of service required and estimated costs. Very helpful in making decision on repairs. Also prompt follow up in status of car. Tom Fox

Hands down best service I have ever gotten. Sam and Daniel were very friendly and super helpful…read more These guys know there stuff. I was in and out in no time! Glad I chose this location to get my Mercedes serviced at.

First, arriving at the dealership we encountered a salesman who had absolutely no idea what he was…read moretalking about. So bad he told us to "google" for basic information he should know about. After that encounter my husband and I decided to leave. But, before leaving, we saw one more vehicle we were interested in and got put with another salesman who happened to be great. So, if you really want a car at this dealership, ask to speak with one of their top salesperson or someone who knows what they're talking about for a good experience.

This is for GMC service especially Carlos and his minions. Liars. Frauds. Scammers. My GMC Acadia…read morehad 66,000 miles. I smelled exhaust and heard a rattling sound. Took it in, they told me both Catalytic converters needed replaced for over $4,000!!!. I know those typically don't need replaced until around 80-100,000 miles if at all. I asked if my extended warranty would cover it. NO, sorry they said. I asked if the warranty under FEDERAL law would take care of it. NO, sorry they said. I called B. S. and said I wanted my car back. They tried to convince me that I would not pass emissions, that is wasn't safe, etc etc etc. SO, I took it to another GMC dealership and guess what, it WAS/IS COVERED under my warranties!!!! THIS IS CRIMINAL. WHO was going to pocket my $4,000! I have all the paperwork proof and I'm willing to share it! I didn't trust them because I also went to them the year before for an oil change and inspection and the guy said your front brakes are really low and you should replace them for $900. I said gee that's funny because I just had new brakes put on last month at another shop! Liars. Frauds. Scammers. They think women are dumb and will just do whatever they say. But some women know better. Don't trust them and go elsewhere!!!!

Amazing finance was done for us and paperwork streamlined. She was a perfectionist telling us every…read moredetail and how to understand our warranty. She was spot on efficient and knows her stuff. Dom was a great sales person and a delight to know. I wanted the car and he made it available and himself available . Explained every detail of the car to my husband. he is courteous, well dressed and respectful. NImat was professional in negotiating and handling our purchase and trade in value. I just know they will take care of me In the future too. So pleased all around with Volvo dealership and the cream puff I bought new - XC60 B5 WD Hybrid. GORGEOUS !!! Thank you everyone for taking care of us and making me Happy with a good deal!!!

Surcharge on credit cards!!!! a 3% sure surcharge on all credit card payments, which I would…read moretotally get if it were my local dry cleaner as opposed to a huge auto dealership

Hats off to Carlos Coreas and his Service Department team at Stohlman Subaru…read more My 2025 Outback was suffering from a recurring parasitic drain of the battery. The Service Department of the dealership I'd bought the car from sends you into voice mail hell, promising a return call that never occurs. After two consecutive days of requiring jump starts, the car was trucked to the nearest Subaru dealership - Stohlman on Route 7 in Vienna. Carlos and his techs worked diligently to determine and rectify the root cause. I was kept well informed throughout the process. They were at all times professional, courteous and communicative. I cannot recommend him/them highly enough. As for that other non communicative dealership from which I bought the car, that will be a Yelp review for another day.

Mr.Lee actually thanked me for insisting that my car be inspected for a iSight problem I was…read morehaving, even though he removed the residue on my windshield that was probably contributing to the problem; the battery was having an issue. So, they replaced it. This was the day before Thanksgiving, & they had to go across town to get me a new battery. I was traveling to visit family. I felt much safer, on my return trip!

Nobody enjoys having to buy a new car - or dealing with car salesmen... but it was less painful…read morethan expected! Certainly is a one stop shop for sales, financing, repairs, etc.. Hope my car works for the next 30 years and that I never have to go back. If it doesn't I'd be open to returning! :-)`

Don't come here, I've been a loyal customer since 2020, came back 2025 for a new car, they sold me…read morea ford within my budget, told them the car had problems and was jerking, they kept saying no thats how the car drive it's a ford, it jerks because it's made to drive in landscape, 1-2 months later the car had engine problems/ light came on.... Brought the car back after 6 month after trying to fix the problem myself thinking because I've already exhausted 30days there's nothing they can do. and they said they trade it in to keep with in my budget, don't have to put anything down, don't have to pay more...they tricked me and added a negative equity to the new car they give me which was a Honda HRV, before I drove the car off the lot, Supplemental restraint system problem. See your dealer. They stated, it just needs an alignment, we'll get it done before you drive off the lot...no the light kept going on a off for the next couple days which I took a few pictures and told them I not making this up and if they can't fix it I don't want the car, they stated that since the light keeps going on and off there's nothing they can do, I have to keep the car until the light comes on...the following week, I tried to go to work at 6am in the morning the car wouldn't open, the keys weren't working and car wouldn't start, door wouldn't open even when I used the manual keys. Completely locked out my car, got pointed at working on my first day on the floor at my new job. They send a locksmith to open my car and the unlock my car. The locksmith stated the car battery died and asked did I leave the car on. I stated no, I always check to make sure my car is off. He said you have a warranty take the care back and have them change the battery. 2 days later, which was my off day at work, I try to take the car back to the dealer, the car wouldn't open with the keys again and had to jiggle for 10 mins to open, finally opened, the car wouldn't start which I was on the phone with the sales person telling him how I'm trying to bring the car in and I don't have anyone to help me, he recommended to ask my neighbor...had my neighbor jump start the car. Got the car to the dealership with all the lights on and they tried to tell me the car battery is fine and I should take the car home, I stated no this the second time my car has shut down on me. & I do not feel comfortable taking that car nor safe. Either get me a new car or figure something out because I need a car to get to work.. I will not be taking the car home I need a new car, a rental and to find the problem. Few mins at the dealership they tried to tell me the car alternator and battery wasn't communicating so they'll give me a rental for the weekend. Since then they've had my car for 1 month and 5 days. Kept calling and contacting the dealership and no would barely responded.. just kept telling me my car is in the shop and working on it. So I told them I don't want that car for the simple fact it's been in the shop for over 35days and it's new. They tried to put me in an even higher car stating they won't be able to help me and will call the police on me if I don't follow their rules

Nestled into the Dealer District of Tysons Corner (that's what I call it anyway - there are about…read morefour or five car dealerships right next to each other) you will find Ourisman Honda of Tysons Corner (no apostrophe in Tysons!) The staff here are friendly, and service is quick and efficient. I dropped off my car for a tire replacement, state inspections, and emissions testing around 8:30 AM and it was all done by lunchtime. The shuttle took me to and from my office. Kelvin was a friendly and helpful service advisor, and the shuttle driver was nice too. I like how on the report of services you need, they distinguish between things you urgently need and work that you should have done but isn't urgent. It's all very convenient, with availability by text, phone, and online. Very helpful for people who work during the day and can't stand by a phone waiting for a call that may not come for a while. And they're open Saturdays, with good long hours. That's very helpful too for those who work Monday-Friday. It may be more crowded on Saturdays, I can't say since I didn't go on a Saturday. The website to set up an appointment is a bit clunky as not all types of appointments are listed (they don't have tire replacement/repair, which I'd think is pretty common) but there's a box to explain in detail what your issue is, and the staff listen to you and talk to you when you arrive. As is typical of dealerships in this area, where space is at a premium and very expensive, the procedure to get in and out can be kind of tight, but it's better and more efficient than most around here so I can't really complain about that.

I had an excellent experience with Jalal at Honda of Tysons a couple of weeks ago. I had been on…read morethe hunt for a new car for a few weeks and had been to quite a few dealerships. Either they didn't have the exact car/color I wanted or their price point was too high. When I reached out to Honday of Tysons inquiring about the car I wanted that was listed online, they actually didn't have it. However, Jalal was able to get the car I wanted delivered from a dealer in Baltimore. I was able to negotiate a good price point and puck up may car the same day. Jalal was constantly in communication with me the entire time and a pleasure to work with.

I have worked with Alex Yakovlev, Client Advisor, twice and have had a fantastic experience both…read moretimes. He is extremely knowledgeable, easy to work with, and genuinely cares about your experience. I highly recommend seeking out Alex if you are interested in leasing or buying from BMX Fairfax!

impossible people to deal with.... I sold my car to BMW of…read moreFairfax and it has been an absolute nightmare. They are not processing my payment properly and have completely gone silent -- no responses to my calls or messages. This is unacceptable. You sell them your vehicle in good faith and they can't even follow through on basic payment processing or communication. I would strongly warn anyone considering doing business with this dealership. If they can't handle a simple transaction with integrity, imagine what else they're cutting corners on. Stay far away.