Joe was the best tow truck driver I've had in my entire life. took the time to make sure my vehicle…read morewas taken care of from the moment he pulled up to the moment he dropped it at the shop. appreciate all of your help joe. thanks again!

DANGEROUS & PREDATORY - Felt like roadside extortion, not towing. AVOID AT ALL COSTS…read more On December 3, 2025, I crashed on icy I-94 near Monticello after a semi caused my rented Jeep to spin out (accident report #25603944). Minnesota State Patrol Trooper Alex Tokar #40 arrived and called Burda's Towing since my roadside assistance wasn't answering. The TTD was unable to free my vehicle from the guardrail and had to call MNDOT to cut the line. After that, the TTD declared it "driveable" despite obvious damage and dangerously low tire pressure--I begged him not to make me drive it. He quoted $250, then refused every normal form of payment (cash, credit card, Apple Pay). Instead, he demanded I hand over my purse. I refused, citing confidential client information. He then scanned my vehicle for personal belongings, narrowing in on my carry-on bag--including life-saving prescription medication and luxury items worth over $10,000--as "collateral" so I wouldn't "drive off without paying." When I turned to the trooper for help and asked if this was legal, he literally shrugged and said, "It's kind of a safety issue. That's just kinda how things work around here." Alone, freezing, 3 a.m., on a dark interstate as a solo female traveler--I was bullied into a ridiculous choice. Minutes later, trying to follow his truck in the unsafe vehicle, I lost control and crashed a second time. The Burda's driver admitted he had no idea that I crashed the second time and said "I looked back and you were just gone.". He kept going with my property and didn't stop to help, and only returned later to bully me into driving again. Once off the highway, he suddenly demanded $500--doubled the price--with no explanation, no itemization, no invoice, no receipt--and threatened to keep my belongings if I didn't pay immediately. He then photographed my driver's license and credit card on his personal phone. The trooper watched parts of this, never intervened, and at the second crash site stayed in his vehicle the entire time. This wasn't towing service--this was coercion, intimidation, and endangerment. I was temporarily deprived of life-critical medication, forced to drive an unsafe vehicle causing a second crash, and left traumatized. I have full video, photos, call logs, and the accident report proving everything. Formal complaints filed with the Minnesota Attorney General Consumer Protection Division and Minnesota State Patrol Internal Affairs.

I have been a dedicated customer since we moved to the area 7 years ago. I can't say anything bad…read moreabout their oil changes, but that's the problem. They gain your trust and then you scam you out of thousands of dollars without an apology. They quote you $460 for brake pads on a car that has been there for multiple inspections and then they charge you $1300. The same car they charged $1100 to fix the heater blower in the middle of December. They charged more than the car was worth after quoting significantly less. They are very nice people, but be careful.

I feel like I was mislead and set up to pay more than twice as much as they originally quoted me…read more It was supposed to be back brake pads on my son's car, turned into a pin breaking and an additional $700. The gentlemen that I was dealing with on the phone did not explain the situation well at all and the potential outcome. If I knew the percentage was high that I would be in an additional 700-800 dollars, I would have chosen not to proceed. That is a fourth of the cars value. Very disappointed in the transparency of the communication. I would look somewhere else to service your vehicle.

Top Shelf Tire is top-notch for customer service. I recently got a flat, from road debris. I…read morepulled in at 9am and pulled out at 10am. They took care of me immediately and got me to work will minimal disruptions. I am a loyal customer, because this business is honest and fair. They have time and time again suggested provided me with the best tires for my driving style at competitive pricing. They have my trust!

Zack is the owner. He is a tire, wheel and rim genius. Very helpful! I described what type of…read moreWheels I wanted and the guy found me what I was looking for in minutes. Great service fast service I use them to replace my family's tires every time and recommend them to everyone!

It's hard to find a new place to work on your car. And it's difficult to know if you can trust…read morepeople especially if you're not mechanically inclined but at Troy's - I could just tell that I would be taken care of. It's a small shop with minimal waiting room so if your car is going to take more than 45 minutes - you might consider waiting at a coffee shop or something. I had an appointment that I arranged via email. They were prompt with bringing my car back for the oil change and I was out within half an hour. During my wait - I had a lovely chat with the guy behind the front desk, he talked to me about the history of the shop and the experience Troy has. Another patron brought them fudge while they worked on her car and a second patron tipped them for pumping gas - in this economy?! To me those were clear signs that these people take care of their customers and the customers keep coming back! I'm glad I found this place for all my future car maintenance

Troy and his staffs are awesome people. He truly cares about you and wants the best for you and…read moreyour car. Honest opinions and examinations. Fair and reasonable pricing. Big subaru dealership I used to go to quoted me with 5k and barely explained reason why so I took my car to Troy. He looked and showed everywhere and said no big problem noted. He's usually booked out so I recommend making an appointment.

They had the part I needed at a great price!…read more I needed an airbag and I was referred to Rite Away by my local repair shop. It was my first time at an "auto salvage" place...or what used to be called a "junk yard". They had my part and the price was fantastic! What's more, it was already on a shelf so I didn't need to wait. We also went on a hike out back and I found some body parts that I need. So I'll be back to pick them up. These people are super organized. On top of that, they're very friendly. I'm impressed. Frosting on the cake...they have a resident shop dog. Thumbs up! -Daddy Maxx Retro

Back window on our ford was broken and I called around and Rite Away had it in stock. They were…read moregoing to be closed but waited around for me...thanks to cell phones. I knew I was going to be cutting it close. No complaints at all.

We bought a 2005 Toyota Tacoma 4x4 from Freeway Motors of Rogers, MN and shipped it all the way to…read moreHawaii!! Niki was so supportive and made a smooth transaction. It was a pleasure doing business with them! Highly recommended! David & fam

Purchased a used 2019 Ford Transit from Freeway Motors and I couldn't be happier with the…read moreexperience. Jeff was great to deal with and I walked a way a satisfied customer. I will definitely recommend them to friends and family in the future.