I needed service for my GMC and this was the closest GMC shop near me. Called them to get an early…read moreappointment since I work graveyards. They scheduled me @8am and I wasn't seen till almost 9am. Seems tuesdays are hectic here! We were the first ones here and was advised a 2 hour wait time for labor, yet we were the the last ones to leave waiting an additional 2 hours. I had to reschedule my following appts for another day which I really disliked doing in addition to juggling other needs that needed to be taken care of. If I had know the extension of the wait in advance it would have been fine so I could have rented out a car for the day. Though I was a bit frustrated with the waiting period given we had an appointment, It's understandable that any business needs when customers all pour in wanting the same care are always likely to change. Fortunately for us, my 4 Stars is for our amazing advisor, Rick who was very communitive and prompt explaining certain details my warranty covered along with checking in every often if we were ok... I would have given this review a 1 star if it wasn't for his persistance in communicating with us and making the process of the paperwork extremely smooth and getting us out there sooner than anticipated. Thank you kindly for your patience which is very much appreciated, Rick! You are truly a Gem!

From start to finish my transaction with Valley GMC was excellent. Phenomenal customer service. Go…read morethere first, you won't be disappointed.

These guys are the best! I've used them a couple times now and both times Sean was honest,…read moreexpedient and fair. I thought i had an issue with my saab a few months ago, called Sean and he sent someone immediately. When he arrived he opened the hood and fixed the problem in 2 secs. When i asked how much he said i was a good customer so no charge! Ive never experienced anything like that before. I will always use these guys for my auto repair needs.

So glad I found these guys! I had made a service appointment in Bellevue at my dealership, but…read morethe night before my appointment, while driving down the freeway, my coolant hose burst and so driving it anywhere was out of the question. I found AutoTech2U on Yelp but without any reviews I had to cross my fingers. Mark came out shortly after I called Monday morning and was able to procure the parts needed and get my van back up and running. The cause for my initial appointment at the dealership was due to my check engine light being on, Mark was able to diagnose that it was on due to a simple issue with the gas cap which he fixed as well. I feel that their cost for a service visit was very fair as well as their hourly labor costs. I will definitely recommend this business to others and will keep their number handy for any future repair issues.

Very ungenuine. They tried to sell me a car that had been in an accident and they were claiming…read morethey had no knowledge of this. After I took this 2021 Nissan rogue to a nearby mechanic, they pointed out a host of issues. There were actually broken parts under the cover! Frame damage they refused to acknowledge even after seeing the evidence.

Buying a car is a such a pain. Especially when you need a used car. If you're looking for someone…read morefunny, personable, and professional, stop by and see Gebran at Highland auto. I didn't end up purchasing a car here because they just didn't have quite the right vehicle, but man did he try. Gebran would let me know any time that there was something new that might fit the bill. I held off purchasing a car for a long time because I WANTED to give them my business because i had such amazing service. My car unfortunately broke down too quickly and i had to make a faster decision, but i will definitely be coming back to Gebran for my next purchase! A++ service

K I cannot thank enough for being so patient and understanding with me when working with getting me…read morea car. Very loyal to his customers, even when others had offered him more which showed true care and thought for his customers. My experience over all was exceptional and I am happy with the car I had gotten. A beautiful Toyota CamryHybrid. Extremely satisfied with how taken care of I was and how everything was handled. Amazing experience and customer service. Thank you again K!!!!!

If you think "out the door price" means the total cost you will pay for your vehicle, Smart Motorz…read moreis not for you. We had agreed on an out the door price and I wrote my check. I was extremely disappointed to hear a month later that I owed a balance, putting my actual cost above a price that I had refused. The issue was that the estimate for registration/title/plates etc. was listed on my purchase order as $100 when the cost was actually $260. Fine, you got me Smart Motorz, I should have known that $100 was an impossibly low estimate for registration in WA and not trusted you to be honest with me at all. My bad, I has assumed you were like all other dealers that manage to get within $25 and usually give you a few bucks back when the plates come in so their customers do not feel cheated. I called the state and looked into it. Having my address and knowing that it would have taken two of these cars to go above the base weight fee, there was only one fee that was not fixed and needed to be estimated, the $18.29 RTA Excise Tax. This means $240.50 in fixed fees is the minimum possible fee. Breakdown attached. A $100 estimate is in no way possible or reasonable. Nobody told me Smart Motorz could be shady and/or incompetent that ther estimate of fees they deal eith every day could be 150% off just so that it appeared as if I woud pay the agreed price. Now I know. I asked why the estimate was so far off when picking up may plates, and was told the estimate was "random" and they blamed the state. No effort to make things right or even acknowledge that their fabricated "random" lowball estimate cost me money. To me, a deal is a deal. Whether it was gross incompetence or deliberate use of an unrealistic estimate, Smart Motorz does not deserve your business. They will certainly not get any more of mine. I'm sure there is a catch to the "free oil change" but I'm not going to waste my time finding out.

I can't believe these crooks are still in business. After reading other reviews, I can see I'm not…read morethe only one that's been screwed over. If, for some reason your forced to purchase a car from this business, take the car to a real mechanic to ensure there is nothing more wrong with the car that they didn't inform you about. Then, pay for an actual Carfax yourself and do your research! These guys will sell you a car with a either a branded title or a rebuilt title, that they will tell you "they were unaware about" when u file a complaint with the Better Business Bureau. This business should really be closed due to illegal actions. Since purchasing a car from a place like this, I have since learned my lesson on what to look for and do my research on the vehicle I'm purchasing. Note: I still have the car after 5yrs, after many thousands of dollars of repairs which I'll never get the money out of, it's one of my favorite cars. Be careful with these guys, they are the epitome of used car salesman; over priced cars with hidden mechanical issues and false documentation.

I inquired online, FB Marketplace, about some specific details on a vehicle that they had. Rep…read morestated that they would check into it and get back to me. Well they never happened. Instead, they sold the vehicle without giving me the opportunity to look at it. Lousy dismissive customer service.

This is based on purchasing a vehicle late March. We found the vehicle online and scheduled a time…read moreto come drive it. The car salesman was Anthony and the finance guy was Jimmy. This was my first experience buying a car from a lot. It seemed like maybe there should have been another person there as Jimmy and Anthony were balancing a lot of different people and transactions. After deciding we wanted to vehicle, my husband and I went with the financing through Global Federal CU. The interest rate was good. There were a bunch of papers to sign. I wouldn't call Jimmy the most organized, however, everything was almost signed. He did have to send me an email asking me to sign a form that was missed. I think the whole experience was around 2-3 hours. Overall, the monthly payments for a 20K vehicle is what I expected and isn't breaking the bank. If we have to use the warranties, I'll update the review. Random FYIs: Our license plates were delayed due to some miscommunication. I can't recall exactly why. Our temporary plates were expired when we drove out to get the plates. That is also when we got the spare key which was at the other lot location. This doesn't impact the overall experience for me, stuff happens. But just FYI for those who are more particular.

First Chevy 2010 Tahoe didn't last 2 weeks then died. They tried to repair it and it went another 2…read moreweeks and died. Returned it and Lost $3000.00 and 3 months down time. Traded in for a Jeep Wrangler, When it was time for an oil change I found out they had the wrong dip stick in it that showed oil good at 1 qt. low. Now with a full 5 qt. of oil the engine rear main oil seal is leaking! I would not recommend buying any vehicles from them. They don't sell certified used vehicles just problems! Your on your own with this used car dealer. Junk

Don't get a car from here save urself from the headache and disappointment trust me I got my…read moredaughter a car from there and as soon as I got it I instantly regretted it and tryed to get in touch with the person who I worked with never answered my phone calls or text messages I did everything possible to make it a smooth transition to take the car back and I'm still stuck with a car that doesn't even work or drive way before 90 days total rip off this place

Found an awesome truck from Klean Carz. Truck has been a little bit of a project, but I'm thinking…read moreit was a heavy duty work truck from the previous owner. Klean Carz has been on top of it, providing parts and maintenance where necessary even though I have the truck. I recommend Klean Carz...even if you are buying a truck.

After having brought my 1972 FJ40 with a 350 conversion to many highly rated shops to no avail, we…read morefound Pittman Automotive. David called us personally to ascertain if he was a good fit based on our specific situation. He thoughtfully gave a rundown of his hypothesis, a clear plan to narrow the focus and a thorough explanation for each of the various scenarios. He communicated at every turn and was very accessible. Moreover, he was patient with our questions and willing to learn himself. Ultimately, we had a custom camshaft and lifters made and installed in what seems like no time at all, and the results are extraordinary. Others may say they have a great mechanic, but I assure you that David tops them. Not only is he a studied expert in mechanics, but he is kind, humble and a great communicator. As others have said, he went above and beyond our immediate issue to set us up with the various PNW specialists for each aspect of our classic vehicle in need of future repair. I cannot understate the great experience we had. Hopefully we don't need to see David too soon, but if we did I would be happy to bring him my business, and hope that you do too.

I first hired Pittman Automotive to do the starter on my E36 BMW 318ti - for those of you who know…read morethe car, doing the starter is a huge PITA, which David took care of quickly, inexpensively, and correctly. More recently, I ran into problems restoring a beloved classic pickup truck that's been in my family since I was a kid. David and Jim determined that somebody had previously sold me the wrong clutch, and Jim even went so far as to pick up the correct parts from the local dealer on his way to work the next morning. The day after that, I had the truck back on the road, and drove it to Leavenworth and back during the 2019 "snowpocalypse" with no problems at all. Although I'm the type of person who mostly works on their own cars, Pittman has become my go-to for any job I can't (or don't have time) to do myself. It's been a positive learning experience for me every time.