WORST car dealer ever! Yes, there lot is not great, nor are there car selections... which should…read morehave been a RED FLAG for any car buyer. They sold me a LEMON. I've since been making payments on one of the worst vechiles I've ever owned. All while it sits in my driveway BROKEN. SCAM SCAM SCAM. They will fix up cars just long enough to last thru your test drive!!!! BUYER BEWARE!

My son filed a complain with BBB in Nevada about a problem on a jeep wrangler with problems not…read morereported at the time of the sale with any response from them yet since more than a month ago, so once they take care of it we will post their performance and how they take care of the customers, in the mean time be careful with them. Sep 05, 2014

Why did you already start a lien on my vehicle before I knew where it was at? Why did you tow it to…read moreSparks instead of Carson? Why did the first person I spoke with say that I needed my title? Why did the next say I didn't because it was registered to me? And the last one try to tell me I needed the title? Why did your driver shove the other person's bumper into the back seat of MY car, ripping and staining the interior? Why did you not respond to one single inquiry that I made online, since all I was trying to do was locate my car? All of these questions land on one answer, because you had the intent to sell my car, you are thieves. I may have been in an accident, and had I not smacked my head, I would not have let my car be towed by you, not when I have my own roadside assistance. But as soon as your driver saw that I started AND drove my car to the other side of the freeway, he stopped answering questions and providing me with information (like where it was going, it's on the slip was his answer, no surprise, it wasn't) because he, like you, knew that it would get maximum $ at auction. Hence the fast lien(in case I was able to get the car, you get to charge for that) and, wait for it, a SECOND charge for the filing for a lien. This company is ran by and staffed with half-wits and thieves at best. I know my next move, but I hope you get so much more than you deserve. You may tell yourselves that you're not that bad, good even. But deep down, you know what you all are, and what you all deserve. I just hope that I have the opportunity to give you some of it.

Once again D & S towing provide phenomenal service, their timely professional. I don't know what I…read morewould do without them. They're my lifesaver.

Working with Dustin Torres was such an immense pleasure!…read more I totaled my 4Runner in a freeway rollover accident a month ago, and while I was incredibly lucky to walk away with only whiplash and some bruising, the last four weeks have been anything but easy. Given how well my 4Runner protected me in the crash, I knew I wanted another, but finding exactly what I wanted, with all the features I wanted, and that I could afford ... not so easy. Dustin walked me through a bunch of options, answered a lot of sometimes-stupid questions, and was very patient and kind throughout. I had been considering Carmax/Carvana options before this, 100% because I didn't want to deal with a car salesperson. But then I read so many horror stories about those services, I felt like I was stuck. Enter Dustin who, at the end of this entire process, feels more like a friend than someone who was trying to sell me something. He got me into a super sweet used 4Runner and then took me through a list of options I could roll into my loan if I wanted (I bought my last 4Runner at a Reno dealership, and that didn't happen - didn't even know such an opportunity existed). The finance process felt pretty painless, which was exactly what I needed, because my head still wasn't 100% clear, and that's a scary condition under which to go into debt! I never felt pressured or in any way hesitant or unsure. Lots of honest communication before the day of purchase had really set me up for an easy go of it. I am so happy to be back in a 4Runner, and with a local dealership, where I can stop in anytime, if I have questions. Huge thanks to Dustin and the whole team there who helped me. Very grateful.

I recently moved to the area, between Reno and Carson City. I had already tried the Toyota…read moredealership in Reno and decided to try this one to see my preference. Dolan in Reno all the way. I will never return to Carson City Toyota. They had an opportunity to make a customer for life and failed. I'll deal with Reno traffic and go there instead.

BJ is amazing! I came in for a small oil drip (didn't know what it was at the time) and he took…read morecare of it right away! I was in and out in less than 30 mins. Definitely my favorite service tech!

This is hands down the worst managed Jeep/Dodge dealership I've been to. They are there for the…read moresale and after that they are gone. Multiple managers not returning calls for an issue that I was over kind about. They have a real good sales team of guys but the managers who you have to deal with are extremely non responsive and don't follow through with what they say. They made it an easy decision to not move forward with new vehicles for our company fleet after all the issues with just one personal vehicle purchase.

Art and Drew were awesome to work with. They made it a pretty easy car buying process!…read more Art was kind, personable and easy to talk to, he helped us with all our nitpicking questions and never made us seem like the indecisive nuisance we were for the day. We've bought a lot of vehicles over the years and we will be sure to be back for any future needs. Can't recommend them enough! Thank you!

had some experience with this service. had work before and they were great and worth it. BUT, I…read morejust went back to have a/c work, keys, oil and door adjustment and while they're ok, the prices are just beyond outrageous (price gouge) time. the ac compressor identical part numbered is about 300.00 on line. they want 1,700.00 and OEM key fob about 30.00 and they want 430.00. this is way over 500% markup. So I see they have no interest in customer loyalty or common sense prices. will not be going back and suggest anyone to check around for more reasonable costs. Yes, I cancelled the rest of service. thx

Went to purchase a Toyota there pending a pre purchase check from Toyota. Took it in the…read moreinspection cost me 200. The machanic said that the shocks were bad and it had a major oil leak. We took the car back to the dealership and George listened for about two seconds and then started getting angry and tried to argue with me. I told him I would split the difference on the repairs if he would take 800. Off the price of the car. It was a 8000. Deal. He was very angry, said he would talk to the owner and get back to me the next day. I received no call, and the sold the car a few days later to some poor soul. It's unfortunate that people do business this way, but lesson learned, and I will pass on my experience to anyone that will listen.

Made an appointment to view a vehicle, took time off work and when I arrived the vehicle had been…read moresold the previous day. They did not bother to email me and let me know. Costs money to miss work. Also they have large dogs in the building that barked at me the whole time I was in the building and then they jumped on me getting my work clothes dirty. What is with that? Cars are dirty and cheap.