Came in bc I had a slow leak. They put it right up and checked it. Figured out that it was a bad…read morevalve stem and fixed it. No upselling, no bs. Wish everyone was as honest and legitimate as this place. Can't speak any higher of the team here. Au have an advocate and customer for life.

We had a really good experience at Stones Country Tire. The staff were friendly and easy to work…read morewith, and the service was faster than we expected. We ended up needing to replace all four tires on our trailer, and they got us taken care of quickly. The price was also very reasonable. Being in Truckee, I was honestly a little worried about possible price gouging, especially when you're stuck needing tires, but that definitely wasn't the case here. Everything felt fair and straightforward. Overall, nice people, good service, and a smooth experience when we needed help the most. I wouldn't hesitate to come back.

Great shop. Guys are professional and courteous, work is done right the first time. Happy that they…read moreare here, I've had problems with other auto repair shops. Beats the hell out of going to Reno. 10/10

I brought my vehicle to Auto & Tire Doctor in Truckee for an oil change and tire rotation…read more After the service was completed, I spoke with Daniel at the front desk and mentioned a concern about making sure the under-body panel used during the oil service had been properly secured. During that conversation, I happened to notice that my tires did not appear to have been rotated correctly. I had requested a tire rotation, and Daniel confirmed that it had been performed. However, upon inspecting the vehicle, I could see that the passenger-side tires had been swapped front-to-back while the driver-side tires had not. I was able to identify this because the tires on my vehicle have different tread patterns, making it easy to determine whether they had been moved. When I pointed this out, Daniel initially maintained that the tire rotation had been completed. After I showed him the difference between the passenger and driver sides, I was given several explanations regarding tire placement, vehicle handling, and concerns about the condition of my tires. None of those explanations addressed the fact that one side of the vehicle had clearly not been rotated. Eventually, another employee stepped in, acknowledged that the driver-side tires may have been missed, and immediately offered to bring the vehicle back into the shop to correct the issue. I appreciated that he took responsibility and worked to resolve the situation. My concern was not the mistake itself. Mistakes happen. What I found disappointing was the response when the issue was brought to Daniel's attention. Rather than simply acknowledging the possibility of an oversight and correcting it, I felt my concerns were dismissed and met with repeated explanations that did not address the actual problem. During the interaction, Daniel also made comments about wanting to "get this lady out of here" and referred to it being "Tuesday" while discussing the situation with staff. Whether intended that way or not, the comments came across as dismissive and unprofessional, particularly while I was trying to resolve a legitimate concern regarding work that had not been completed. The tire rotation charge was removed from my bill, and the work was ultimately completed correctly. I appreciate the employee who stepped in, acknowledged the issue, and resolved it. Based on this experience, I would encourage customers to verify that all requested services have been completed before leaving and to carefully review any work performed on their vehicle. To the shop's credit, the tire rotation charge was removed from my bill, and the work was ultimately completed correctly. I appreciate the employee who stepped in, acknowledged the issue, and resolved it. Based on this experience, I would encourage customers to verify that all requested services have been completed before leaving and to carefully review any work performed on their vehicle.

They went above and beyond in talking with us about what was wrong with our car engine and figuring…read moreout next steps. Really appreciated!

This Oreillys location does not accept used oil for recycling, even though their window says they…read moredo. I have tried dropping off used oil here many times over the last couple of years and the employees always say "our tanks are full" so they don't have to help you. I've never had this experience at any other oreillys I've been to over the years. Just trying to save you from wasting your time.

My Subaru started losing traction even when the road was only slightly slippery. I dropped it off…read moreat Ward and Son's Automotive, and they quickly found LOTS of diagnostic error codes--more than could realistically be happening at the same time. Over four days, they repeatedly cleared the codes, test-drove the car, and rechecked the system. Eventually, they became fairly certain that the problem was related to rodents chewing on the wiring. Reluctantly, they suggested I take it to a Subaru dealership, as a dealership would have the sophisticated equipment needed to pinpoint the root cause. They hesitated to recommend this because they expected the dealership would charge me a ton of money for troubleshooting. Ward and Son's charged me less than $100 for all the troubleshooting they did over four days, which I think is very reasonable. Even though they weren't able to resolve the problem with my car, I wouldn't hesitate to use them again. P.S. They were super friendly people!

The Ward & Sons shop was a life saver after getting a flashing Check Engine Light (CEL) which is a…read morehigh severity indication in between Xmas and New Years. I was afraid I was going to have to leave my Toyota Highlander up there but they were able to replace a fuse for the OBD port, get a diagnosis and replace a bad ignition coil for one of the cylinders. Daniella was very pleasant to speak with on the phone. Grayson at the desk was also reassuring in dropping off the car to at least address the fuse to get an OBD diagnosis. Huge props for these guys for getting me in and out in a few hours during the in-between holiday period. I was able to drive car back to SF without issue.

These guys are absolutely amazing. I was in Incline Village for work when I got a flat tire and a…read morepuncture on my side wall. Suki (I believe his name is) came out to help me where my car was sitting. He took my back tire off and put it on the front then put my spare on the back since I had to drive down Mt. Rose Hwy. He was so nice and so sweet and a genuine person, with a great contagious smile! Thank you guys so much for the help, I will be stopping by the office to bring you some gifts.

Friendly, informative, and honest. They took care of our brakes in an emergency and were very easy…read moreto work with. They got the job done quickly.

Greg was a lifesaver! We broke down while on vacation and he was quick, honest and gave us a good…read moreprice. We wish we lived closer enough to always use him as our mechanic. Thank you!

Been going for years and will continue as long as we liver here. Does not matter what make or model…read moreof vehicle they know how to do what needs to be done.

Fast service. Done right. Low cost…read more Tirerack and discount tire is one in the same. Covered my warranty. No complaints!

I had a flat tire and the team at Discount Tire was able to get me taken care of and back on the…read moreroad the same day. Their customer service was excellent from start to finish. I really appreciated how they communicated with me every step of the way and kept me updated throughout the process. The staff was professional, efficient, and made a stressful situation much easier. Highly recommend!

so great did the work within time quoted, great at communicating with me and feel my car is in good…read morehands! Will be back!

Big disappointment and low quality work. They have a good…read morereviews and nice advisers (Eric). But turn out to be completely incapable. I brought my car in with 2 issues: LF tire lose pressure and sound during driving. After some up-selling agree on scope they supposed to do by afternoon: fix tire, investigate sound, replace engine oil, replace air filter and coolant hoses (well, probably need). 1. They keep car until shop close - OK it happen 2. For 5 hours they claim to spend they was able only replace oil , coolant hoses and remove stone from breaks (source of sound) 3. They was not able to fix tire (???) and did not replace air filter because ordered wrong one. 4. Charged $800 for this work - well, may be But another shop I brought car to fix tire noticed low coolant level. Looks like they did not check/fill coolant after replaced hoses. It is MAJOR ISSUE. I risk overheating engine. And as a nice bonus, greasy spots on driver seat. No comments. Bottom line - stay away.