They cancelled my appointment, which I found out via text. When I tried to reschedule by text, the…read morebot asked for the same information 3 times. When I called, I got an answering machine. Then I received a text saying, "It looks like you'd like a quote," and then, "Will you be using insurance?" That was information I'd given them when I scheduled the first time. I'm not going through the same intake process twice, especially because they were the ones who cancelled. They cancelled because their tech was going to be out the next day, so I guess they only have one tech? Bad experience all around.

USAA partners with Safelite, that should tell you enough. Everything was easy-peasy. Made the…read moreappointment from my phone, the tech came on the early end of between 8am-12pm on a Saturday. The guy was very polite and courteous, and mindful of my car. He did a great job replacing things and though I just went with the base windshield, the glass quality seems nice. Service was also fast in my opinion, hour and a half tops. 10/5 stars. A+++++ Thank you Safelite.

Karisa and T did an excellent Job on my window tint fast and reasonable compared to almost all…read moreothers. Excellent looking tint shade matches rest of new Suv tinted windows . Great to work with, Thank you again! Greg

This shop is hands-down amazing. I inquired about custom doors and a wrap for my 2019 Charger and…read morethey jumped right in. They provided information on the doors and parts needed, and they explained the whole process. The same went for the wrap, all of my options were laid out and they provided detailed information about each product (lifespan, durability, etc.). They trailered my car to their facility, provided updates when I asked, and brought the car back a day early. Now, I am very particular about my car and every little detail, and I can say that their customer service was outstanding any time I needed a slight adjustment. I will definitely be sending my car back this spring for more wrap work. There is nobody I trust more to work on my car than Karisa and Dash.

Fantastic service. Was in and out within time quoted. Super…read morehappy with my new windshield AND the added rain repellent.

We had a great experience with Safelight AutoGlass in Hudson…read more After we made the appointment, we received several confirmation texts confirming our appointment date and time. The information said the car would be ready within three hours. I don't have the receipt so I misplaced our techs name, however, we dropped off the car and the tech was waiting and ready for us. He came out to check the car, took the keys and said the car would be ready in 2 to 3 hours. Very nice and professional. The storefront was very clean, had coffee available and clean restrooms. Within the three hours he called and confirmed the car was ready. We picked up the car, insurance took care of the windshield and Windshield looks great! Overall the process was easy and we had a nice experience. I would recommend Safelight Hudson.