My windshield was recently cracked during my drive to work so I called around a few shops and…read moreultimately decided to go with automotive concepts. Their prices were great even though I ended up going through insurance and the overall service was amazing ! I stopped by in person and Kiana was super helpful in getting everything set up and going over the details. She even assisted to get the right insurance request so that I could have the windshield replaced quickly. She was super friendly and was able to answer any questions I had. The service was quick and timely and I highly recommend this shop!

Awesome customer service, especially from the friendly associate who took care of me over the phone…read moreand in the store. Coordinated my repair quickly and the work was completed ahead of schedule even on a busy day. Would highly recommend this location for your service needs. Christine

Autoglass now in Dundalk was incredibly fast and helpful! I called to have my shattered window…read morerepaired. They were able to ship in the piece, fit me in to their schedule, anddd I got my car back that same day! Amazing work and very affordable. Shout out to Tim for making this a painless process.

Took me in last minute, did a fantastic job for a good price. Windshield looks good as new can't…read moreeven tell there was a crack in it. Thank you

HORRIBLE!!! HORRIBLE!!!…read moreHORRIBLE!!! Apparently, they used to be a larger company but now are a husband and wife operation. Needed to replace my windshield and they came to the shop where I was getting my vehicle repaired. They replaced the windshield and left without having someone inspect their work. When I got in my car, I noticed the mirror was not properly attached to the windshield. So they were called back to repair it. When they got back, my question to the gentleman was, "how did you leave with this looking irregular?" His excuse was, "I didn't know that windshield was like that." They reattached the mirror and left. The next day while driving the mirror pops off the windshield. I tried to put it back and realized that there are two sockets for balls. Then when I looked at the mirror itself, one of the balls is missing. The mirror is also missing what looks like something that should go into a sensor of some sort. So I started driving again and all of a sudden the mirror begins to bang up against the windshield. So now there's a small indentation in the new windshield that was just replaced and I have to hold the mirror while I drive. They didn't wipe away the goo the with which they used and the auto shop had to clean up the trash and mess they left in the car. PRETTY FREAKING RIDICULOUS!!!

What a great experience. This is a locally owned business, husband & wife team. When I called,…read moreNicole was friendly and professional. She provided a quote for the glass I needed without 100 questions about my e-mail, appointment setting, etc. It was to the point and direct, an attribute I appreciate; and their prices were much more reasonable than the larger commercial companies. They came onsite within 2 days (this was no fee for me but I live close) & were even running early. Completed the work themselves and cleaned up the broken glass that was left behind. The work was completed within a 1-hour timeframe, but again this may be job specific. I would highly recommend them. *SUPPORT LOCAL!

Super nice. They have music videos while you wait but not much else to do for the 1.5 hour deal…read more Car looks great and I'll be back.

From the owner: We specialize in automotive, boat, residential, and commercial window tinting services, and we have…read moreexpanded our business to provide you with vinyl wraps for cars, Ceramic Coatings, and so much more.

They actually deserve 5+ stars! Here's how our story went…read morethat led us here. We were driving home to Essex, MD, from a nice vacation in Virginia. We were about 1/3 of the way when we saw balloons flying about the highway. We did not think too much of it until one hit our windshield . These balloons were the size of a hardball. What was going on was someone had put stones in them, just enough, and tossed them out of an open car window. One hit our windshield, and we got an immediate star that progressed to a 10" crack. The star could have been fixed, but not the crack. We now have a safety hazard that needs to be replaced. We called Safelite because of their reputation and made an appointment. The day came, and we took the suv in. They immediately pulled it into the service area with a prediction of 1 1/2 hours. It was done in 40 min. The waiting room was very clean and supplied with cold bottled water and a Keurig machine to make your own coffee or tea, a good assortment. Before we left, the technician explained there were 2 strips of tape about 10" long to keep the windshield in place, remove them after 2 days. Ok. We drove off after paying the deductible, then 2 days later removed the tape, we'll, it left the adhesive part on the roof from the sun baking it. We took it back, and they had the stuff to remove it. We were happy! You could not ask for better staff and friendly employees, each and everyone from start to finish.

DO NOT GO TO THIS COMPANY IF YOU DO NOT WANT TO BE SCAMMED!!! I set up an appointment for my…read morewindshield to be repaired on February 13th, 2026. The service technician, Thomas, said that he could not fix it as I would need a windshield shield replacement. He also said that he would talk to the customer service about refunding my money so that I could schedule the correct service. It has been a MONTH AND NO WORD HAS BEEN UTTERED or EMAILED ABOUT RETURNING MY PAYMENT. I have called the company multiple times only to be met with AI. I have emailed and I have had to drive to the location with the broken windshield. They will NOT return any phone calls NOR will they return your money which upsets me as a college student with chronic health issues. I have attached a photo which was taken on March 3rd.

Super, super impressed…read more Sealed my chip on the spot and told me what to do next time it happens.

What a reprieve from the torture that is Safelite. Superior is a locally owned small business that…read moreI'm so thrilled I stumbled on to in my search. My windshield was cracked from a rock and I needed it replaced, while insurance routed me to Safelite, they were terrible, and did not know how to deal with the calibration. I didn't realize you do not need to use safelite to have insurance cover the repair. I cannot recommend enough to call Superior and avoid safelite all together. They knew what they were doing, did it quickly and got it fixed. Insurance or not I would absolutely come back here again if I needed a repair. It's hard to find (tucked back in the middle of a warehouse complex), but don't let that dissuade you. It's fast, friendly service and it will be done correctly. Highly recommend.