Five stars--hands down. Anyone who would give a negative rating must be the perfect sole-proprietor…read moreof a small business themselves with no bad days or just a pretentious silver spoon snob... anyways Kevin at HB Cycles is the real deal cyclist. I first rolled in over a year ago needing a derailleur adjustment and a crank. He guaranteed his work and adjusted it without charge when I messed it up a few weeks later... Over the year he has become not only my only singular bike mechanic but a genuine friend. He has helped me countless times; I cannot say enough good things about him and his skill sets. No up-sell, no attitude--just straight-up help. Hanging out in the shop or by talking with neighbors who have had the same experience; I've watched ( and heard via word of mouth) him do the same for half the neighborhood: local guys on cruisers, kids on e-bikes, I've even seen him give bikes away to those in need. Even those not in need but just dig bikes like myself lol He's patient, knows every bike like it's his own, and actually cares if you're out there pedaling instead of sitting on your couch. Actually every bike I've pointed out as being eye catching and visually stunning have been custom bikes built by Kevin the owner/operator. This place isn't just a shop--it's keeping Huntington Beach moving! Fresh air, sore legs, stupid grins--Kevin gets it. If you ride, go see him. You'll leave faster, happier, and confident that the best bike guy in town torqued your wheels down properly :)

An unfortunate decline in customer service and workmanship over the years, under new ownership…read more When guys like Tim, Elliott, and Cameron worked here, this was one of the best bike shop's around. Unfortunately, the new owner seems overworked, overwhelmed, and not all that interested in the customer service aspect. We used to take our bikes here for the whole family, and no matter the issue it would be resolved. Now, we are finding rude behavior from the owner, who seems to be the only one working there, and sloppy workmanship. We've recently brought in two bikes, both of which we paid to have repaired but the problems have not been resolved and the workmanship has been lacking professionalism. Twice now, we have been given back bikes with a DIY approach rather than a professional bike mechanic. If I want something jimmy-rigged together, I'll do it myself, not pay someone else to do it. And, when you ask the new owner about these things, he gets defensive and upset, and rather than addressing the issue, says he's too busy and pushes customers out the door. I hope to update this review someday with a change in attitude, but truthfully, I don't think we'll be going back. This very unfortunate for a local business that should be thriving on local and loyal customers. Be nice. Be kind. Be honest. It goes a long ways.

It looks like the business is done - KAPUT! (out of business) I rode by the other day, and there…read moreis a curtain covering the storefront. Sad to see the store close, as it was a convenient place for parts and tune-ups. All the best Eric...

I went in for a seat clamp. We weren't sure it would fit on my bike. Eric the owner said "just take…read moreit. If it doesn't fit don't worry about it." It was a $10 item and he was willing to give it away. It might have been on the shelf for a long time but he was willing to give it to me. He's a local guy and treated me like a neighbor. I will never do business with any other bike shop. His young mechanic was a great kid too. Please do business with this local HB proprietor. He's the real deal.

I had such a great experience here, and I really have to give a huge shoutout to Cameron for going…read moreabove and beyond. From the moment I pulled in, he was incredibly friendly, professional, and genuinely eager to help. I needed air in my tires, and instead of just pointing me toward a machine or giving quick directions, Cameron personally made sure everything was taken care of. He didn't rush the process and took the time to check that each tire was properly filled and safe to drive on. It might seem like a small thing, but that level of attention and care really stood out to me. You can tell he takes pride in what he does and actually cares about the customers who come through. On top of being helpful, Cameron was just a super kind and respectful person. It's not every day you come across someone who treats you with that much patience and positivity. Customer service like that makes a lasting impression, and it's the kind of experience that keeps people coming back. Because of how well I was treated, I'll absolutely be returning in the future. I'll also be recommending this place to my friends and family without hesitation. It's refreshing to see such strong work ethic and genuine customer service, and Cameron really represents this business in the best possible way.

Colton was extremely helpful! He saved my day cause my bike broke so he convinced me to get an…read moree-bike! BEST DAY EVER!

Travis is awesome! I have 2 e-bikes of my own for me and my wife but had 4 friends come down for…read morethe weekend so I rented some for them. Travis delivered them to my house and picked them up that evening which made it incredibly convenient. The bikes were top of the line and in great shape. Excellent bikes and service, totally recommend them!

The best spot to rent bikes and Surf and Boogie boards here. My girlfriend and I rented both Boogie…read moreand Bikes rentals here during the summer time. Prices are good, and they charge you by how many hours you want to rent their products. Love the service and the people here.

First off, the frames and craftwork and overall designs of HBBC are off the chains (no pun)…read more Always got compliments on my bike and so when my first one got stolen (always buy a sturdy lock!) of course I had to go back and buy another HBBC. Shane assisted me with EVERYTHING. He was intuitive towards my needs and his customer service and attention to detail were second to none in the area. Felt like I was in Fletcher Jones Mercedes almost... thanks Shane for going above and beyond. Hit up HBBC, you won't regret it!

Two stars only because they had the best cruiser bike seats in stock. I was told they simply could…read morenot attach a bike basket to the front of my cruiser bike because it would not fit with the forks. I then decided to purchase a basket from HBBC and have them install that basket and was told they could not do that. Why? because they're lazy. I also had some grips put on and he was too lazy to move the bell so he just left the end of the grip dangling off the end of the handlebars, I had to take it back in and tell him to move the bell. I bet that was a lot of work actually picking up that screwdriver. I took my bike to a different shop and they installed the basket just fine. They could have easily told me they were too busy to do the work and that they could install the seat and the grips just fine, but the basket was above and beyond. I would've been fine with that but they chose to just lie and play games. I was lied to because they're too lazy to do any real work. This place is a joke. You guys should hire a real bike mechanic. The customer service here at HBBC gets a flat zero. Just remember, lying is wrong and only ends up irritating your customers.

My family had such a great experience today at 20th Street Beach and Bikes. The staff was super…read morehelpful in finding us bikes that would suite our family, along with showing us how to use the e-bikes. I highly recommend!

Called with questions and they were helpful and responsive. Location is great to get right on the…read morebeach bike trail which is why we selected them. Showed up on the day to rent bikes and they allowed us to try a few before deciding. The bikes could be in better condition, most of the fleet were showing significant wear. One of our e-bikes had low battery charge and even though someone was able to bike out to where we were to delivery another battery, the replacement was also low and wouldn't be enough for the time we rented. We also lost time waiting for the other battery. However, kudos to the staff and owner because they made it right for us when we returned the bikes. Spot has good staff and a great location. Refreshing the bikes with newer models would bump it to 5 stars.

Stop by with our sidecar bike my wife needed a new seat. They assisted her in finding the perfect…read morematch for her and installed it for us. Thank you very much. Great service. See you guys soon.

Recently purchased a new Trek Bike and Andre's helped me out. He gave me some options on my bike…read moreaccessories and was very helpful. He installed new pedals and new handle bar wraps. He even offered to remove these rest bars I had installed. Definitely coming back since Andre's made my experience very easy. Thank you again!

My experience has been great with this electric bike company. I live downtown HB and noticed when…read moreEVrideables was acquired by Windhorse (the current business name). I purchased a Windhorse D3 and have had great service through our local retail shop on Main Street!

We had a great time with the EV bikes. They had a limited supple but we got what we needed for a…read morefun ride along the beach. The bikes are maintained so that there isn't a problem during your ride. My friend even purchased a bike and loves it! Great location for the bike shop. Only a few blocks away from the beach. We had a group of 4 of us. The Yelp coupon helped make it affordable for everyone to rent a bike. We spent a few hours riding and even stopped at a bar to watch a live band while sipping an overpriced margaritas. If you want to spend a few hours outdoors and not kill yourself pedaling uphill, go here. You are going to love the bikes!

Above and Beyond--Every Single Time…read more I cannot say enough good things about the team at Rad Power Bikes in Huntington Beach. From the moment you walk into the store, you're met with professionalism, genuine friendliness, and a level of customer service that feels increasingly rare these days. I recently had an issue with my e-bike, and at the same time, I was facing an unexpected surgery that meant I wouldn't be able to pick my bike up myself. Without hesitation, the team at Rad Power Bikes stepped up and truly did me a solid. They expedited the service and went out of their way to make sure everything was handled smoothly during a stressful time for me. That kind of care and consideration says everything about who they are. A special thank-you to Anthony, who worked on my bike and absolutely got it done for me. His skill, efficiency, and attention to detail were outstanding. It was clear my bike was in expert hands. I also want to recognize Dan, the service manager, along with Steven and JT--all great people. Every time I go into the store, they're personable, knowledgeable, and incredibly helpful. They don't just help you and send you on your way--you actually learn something from them. They've fueled my growing enthusiasm (and maybe obsession) with riding e-bikes, and they do it with patience and genuine enthusiasm. I honestly can't imagine a better team of e-bike professionals. Every single person there contributes to an atmosphere that's welcoming, professional, and supportive. They are simply the best at what they do. If you're considering an e-bike--or already own one--this is the place to go. Rad Power Bikes Huntington Beach has earned my trust and my highest recommendation. AJS

Great service! Everyone was awesome. Wish I could leave a bad review on the parking company. Just…read moreso you know there is a parking lot behind rad. You obviously need to load your bike if you're buying one. It's $5 for an hour and you can't add time! So if the store takes longer than an hour to put your bike together you get a ticket. You also can't re park and all nearby parking is too far to load a bike. You spend 2400 and get in trouble for using the parking lot is actually insane. But that's not the stores fault so they still deserve 5

I can't know this shop when Pablo came across me on the river trail at night with a flat. He…read morestopped and got me going again, so I mentioned my main road bike had issues another shop could not diagnose. He said bring it in to the shop, and we'll figure it out. And figure it out is what Javier did. Now my road bike rides like it's brand new again. Quality work. Thanks!

Amazing experience. Pablo was able to diagnose the issue quickly and still turn it around same day…read more(that almost never happens). Friendly crew, fair pricing, and my bike rides perfectly now. Highly recommend. Thank you Pablo for the most excellent customer service with a smile!