Five stars--hands down. Anyone who would give a negative rating must be the perfect sole-proprietor of a small business themselves with no bad days or just a pretentious silver spoon snob... anyways Kevin at HB Cycles is the real deal cyclist. I first rolled in over a year ago needing a derailleur adjustment and a crank. He guaranteed his work and adjusted it without charge when I messed it up a few weeks later... Over the year he has become not only my only singular bike mechanic but a genuine friend. He has helped me countless times; I cannot say enough good things about him and his skill sets. No up-sell, no attitude--just straight-up help. Hanging out in the shop or by talking with neighbors who have had the same experience; I've watched ( and heard via word of mouth) him do the same for half the neighborhood: local guys on cruisers, kids on e-bikes, I've even seen him give bikes away to those in need. Even those not in need but just dig bikes like myself lol He's patient, knows every bike like it's his own, and actually cares if you're out there pedaling instead of sitting on your couch. Actually every bike I've pointed out as being eye catching and visually stunning have been custom bikes built by Kevin the owner/operator. This place isn't just a shop--it's keeping Huntington Beach moving! Fresh air, sore legs, stupid grins--Kevin gets it. If you ride, go see him. You'll leave faster, happier, and confident that the best bike guy in town torqued your wheels down properly :) read more

HB Cycles - Well ridden Rad Power Bike over 3k miles thanks to HB Cycles! - Bike Repair/Maintenance Near Me - Huntington Beach, California

An unfortunate decline in customer service and workmanship over the years, under new ownership. When guys like Tim, Elliott, and Cameron worked here, this was one of the best bike shop's around. Unfortunately, the new owner seems overworked, overwhelmed, and not all that interested in the customer service aspect. We used to take our bikes here for the whole family, and no matter the issue it would be resolved. Now, we are finding rude behavior from the owner, who seems to be the only one working there, and sloppy workmanship. We've recently brought in two bikes, both of which we paid to have repaired but the problems have not been resolved and the workmanship has been lacking professionalism. Twice now, we have been given back bikes with a DIY approach rather than a professional bike mechanic. If I want something jimmy-rigged together, I'll do it myself, not pay someone else to do it. And, when you ask the new owner about these things, he gets defensive and upset, and rather than addressing the issue, says he's too busy and pushes customers out the door. I hope to update this review someday with a change in attitude, but truthfully, I don't think we'll be going back. This very unfortunate for a local business that should be thriving on local and loyal customers. Be nice. Be kind. Be honest. It goes a long ways. read more

We bought a couple of new full suspension mountain bikes here and very happy. This is one of the best bike shops around Customerservice and inventory was on point and we cannot be any happier. Thanks again. read more

Kevin was fantastic to work with and a huge help. We've used this shop a few times and had great service everytime.

Kevin, the owner, was in the store working on a bike, and stopped, cleaned up, and came over to see me as I was shopping. I went to the store because of a review signaling him out as customer oriented. He proved that today. We looked at a couple of bikes, and he pointed out the plus and minus vs the costs. Kevin's a good guy. read more

Kevin was great to deal with friendly and very knowledgeable. He replaced broken spokes and tuned up my derailer. I recommend this shop and will return. read more

Great guys. Good pricing. Had my electric bike and specialized maintenance and went tubeless.

Owner is rude and very angry. Will not be shopping here. Bummer because it's a local business.

Very very rude staff. Would not recommend. Was extremely rude to my son and was very unhelpful when asked basic questions. Would not recommend going here at all. Please avoid. Very uncomfortable atmosphere for a woman and child to experience. read more

Absolutely five stars for HB Cycle! Kevin, the owner, totally saved my butt when I was in a bind with my kid's bike. We had a problem that could've ruined the day, but Kevin jumped right in--quick, friendly, and super knowledgeable. He not only fixed the issue on the spot, but took the time to explain what was going on in a way that was helpful and educational. You can tell he genuinely cares about his customers and wants everyone to leave happier (and safer) than they came in. Super hospitable, trustworthy, and just a good human. This is the kind of local shop you want to support--Kevin and HB Cycle are the real deal! read more

Very accommodating owner/tech repaired my Aventon e-bike while I waited. Installed new derailleur and trued my new rear tire. I will definitely return if I need further repairs. read more

The owner is rude and yells at customers he yelled at my partner after I had a problem with him putting my bike together. We just asked one question and he yelled and screamed and was very rude and disrespectful to my partner. Would not recommend this place the guy should be shut down! read more

This was my first time there. I brought my e bike to get a tune up and a new rear tire. The owner helped me. He was kind and friendly. Took care of my bike quickly. The pricing seemed reasonable. I will refer anyone to HB Cycles. Supporting small businesses like this place is a pleasure. read more

Best bike shop in the area. The gentleman working there is super nice and helpful. Asked for a tune up and he did it for free right at the spot read more

Kevin was amazing! He raised my son's handle bars without charge. We came in looking for a new bike and he suggested that we alter his old bike first. He was done within minutes. read more

Really like this bike shop. They've always taken good care of me. They have lots of young's guys who treat me well and take great care of my old beach bike. read more

I came in for help with a really challenging wheel alignment issue. I appreciate how Adam put a lot of thought and creativity into a practical solution. It was clear he loved bikes and helping riders get back on the road. As a result of his help a bike that would have been scrapped is back on the road and HB Cycles has a new delighted customer! read more

HB Cycles - Bike Repair/Maintenance Near Me - Huntington Beach, California

I dropped off my bike for new rims and tires and 2-weeks later they did nothing with it, except give me a quote for what I didn't ask for. I bought it there, had it serviced there, but won't go back anymore. The employees have turned over and the good ones I worked with are gone. I hope others have better luck. There are plenty of bike shops in the HB area, so time to find a new one that values customer service. read more

I brought my oldest son's bike in for repair a couple years ago after years of use and neglect. It required a lot of work, all of which exceeded my expectations. It actually feels better that when it was new. My middle son's e-bike was next. It required repair from teenage abuse, and an upgrade from cable to hydraulic brakes. Kevin discovered major issues with the electronics during inspection and was able to order all of the components needed to fix it. During the waiting process for the parts to arrive, he kept in touch with status, and delivered a solid bike when it was done. I am bringing all of our bikes to HB Cycles when they need work, and I highly recommend them. read more

I usually do most of my own wrenching on my bike. But unfortunately, had a fall that tweaked my ride out further than I was comfortable YouTubing from GCN. I dropped my Trek Madone off on Saturday (on a holiday weekend) and they had it back to me by Tuesday evening. I elected to get there highest level service, tune 3. They tore the bike down to the frame to clean all the components as well as laced up all new cables and housing. Got some new tape while I was at it. I'm really picky and these guys did an amazing job. They were super friendly, accommodated all of my question/concerns, and just provided an all around awesome experience. Whether you're a beginner or a seasoned rider, I highly recommend stopping by HB Cycles for what you're looking for. They've definitely earned my business. In the famous words of Arnold Schwarzenegger from 'The Terminator', "I'll be back!" read more

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Be great if they updated their times. Sign says 11 Yelp said they were open We shoes up at 11:25 They guy is just sitting there on his phone and yelled they open at 12. read more

Tim the chief tech is GREAT ! The owner not .. Had an issue as my bike was there for over a week tho fixed as Tim was out for personal reasons . It needed a chain and rear sprocket which was done by day two . Another tech called and said it needed a check as it was clicking . Went tday to PU. Had words w/owner after asking why it took so " fricking" long .. he laid on me Tim's Dads C and Tim was in hospital taking care of him . I replied I didn't need to know that private medical info and said it was unprofessional to share that w/acustomer .. Then it escalated.. told me I was. " not a nice person " and to get out of his store and not come back .. He looked up in computer and said we didn't fix it anyway as parts weren't in and then he went in the back and got my bike which WAS FIXED . F'd up dude . Plenty of better choicez read more

They have an amazingly helpful every time I brought my bike there either on a scheduled appointment or a drop-in

Just got this beauty with an added basket. The man who tended to me was very helpful and answered all my questions and helped me pick a basket that can come on and off for easier storage. I wish I had asked for his name but the receipt I received says Elliott so I assume he's the one who assisted me. If you see this Elliott, THANK YOU! I have pretty severe anxiety, so your chill and reassuring demeanor really helped me enjoy my bike purchasing experience. (I haven't purchased a bike in over a decade). He adjusted the seat for me multiple times till it was just right for my 6'1" height, checked the tire pressure, lubed up the kick stand joint and got it in perfect riding condition. I will definitely be back for some upgrades. read more

HB Cycles - Red beach cruiser with add on red basket. - Bike Repair/Maintenance Near Me - Huntington Beach, California

Great place to service your E bike. We had tremendous attention. My son's tire was fixed in 45 minutes. This is unheard of this community of E bike riders and repair shops. They are the best. read more

Kevin is awesome ! Brought my bike in for brakes and ended up talking with him about my bike and some concerns I had with. One thing lead to another and I ended up getting a brand new bike from Aventon through their warranty program. Kevin chose to help me out over selling me on parts and labor. I'll definitely be bringing mine and my wife's bike back to him. Thanks Kevin !! read more

My husband and I stopped by about an hour and a half before close on a Sunday. The staff was helpful and let us test ride the bikes in the back alley. We felt no pressure to buy, but ended up doing so due to them having the model of bike in the exact color and sizes we've been looking for ( and on sale too!). They took good care of us and even offered to stay a little bit past close if it meant we could come back same day like we wanted to to pick up the bikes. We ended up making it back before close, so we didn't have to inconvenience them. They threw on free water bottles/ bottle cages too! Would highly reccomend this shop for anyone local, who's browsing for a new bike. read more

Snagged two bikes from this shop at the start of the pandemic. A beach cruiser for my bike partner and a multi speed for me. A wide range of options here. A little pricier then Walmart bikes obviously but you're getting quality worth the extra penny and you're helping a small business. I'll be back for any accessories needed as needed. A good place for Orange County locals. read more

Got two of my e-bikes done here! These guys are super knowledgeable. Great clean professional shop. My go to place for my E Bikes read more

HB Cycles - My E Bike, they added a back rack - Bike Repair/Maintenance Near Me - Huntington Beach, California

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Kevin is very knowledgeable on all makes and kinds of bicycles his prices are fair and service is excellent. He offers a wide variety of bikes at competitive prices. read more

IF YOU NEED TIRES REPLACED OR WORKED ON, AVOID THIS SHOP. I don't like leaving negative reviews but unfortunately this place earned. I came in to replace my tires on my tubeless road bike wheels since my current tires were showing wires. At the time they couldn't order the tires I wanted due to not being in stock with their distributors. So i went with a tire they recommended. Almost a week later, they called me to come pick it up. When I got home, I noticed the wheel wasn't spinning freely due to the tire rubbing the front derailleur clasp. Pissed off that this wasn't noticed before calling me to pick it up, I came back to the shop. They ordered a smaller size and I returned back after almost a week again. This time it cleared only to to notice the tires were flat the very next morning. Pumped them up to do a short ride only for it to keep losing more air. So I took it back again, same issue. So this time they put tubes in, 5 visits later I'm stranded yet again with another flat. Not only did I waste $225, I wasted weeks of not riding due to their lack of knowledge to install tires. They tried stating it was my wheels which I know they are not because I never had issues like this when I had two other shops install tires for me. Save your hard earned money and time and go else where unless you want to end up stranded miles away from your car/home. read more

Elliot and the rest of the staff is super friendly. My wife has taken her mountain bike and then my mountain bike up there on a few occasions and the staff is great. We moved here from Austin Texas and had to get a new tires for an older bike. Of course the tire came from Texas, but they fixed up both bikes in a decent time. Will definitely be coming back here for our bike needs. read more

HB Cycles - Corner of Beach Blvd and Utica. Good shop. Friendly service. - Bike Repair/Maintenance Near Me - Huntington Beach, California

To the HB Cycles staff, especially, Kevin and Adam. The restoration of a 60+year old Raleigh bike has been amazing; it definitely surpassed our expectations. The vintage bike will be displayed at the Rowland Freedom Center (Air Museum) at Vacaville, CA along with our father's Air Force career memorabilia. We know that our beloved dad would be thrilled to know that the vintage bike was repurposed for a great cause. Kevin, we wish you the best of luck as new owner of the bike shop; there's no doubt you will have a successful enterprise. The staff provides great and friendly service. Oh by the way! Great job on restoring an old beat up garage sale item ($20.00) pink cruiser. Once again, thrilled to see the bike with new white walls, rust removed, bike polished and it included a bike bell in the shape of a tiny bird! Sweet! Yes, folks, works like a charm. When I use my birdie bell, people will gladly step aside to see me ride away! Cheers! read more

The owner of this shop, Kevin, is a class act. I dropped off my bike and my daughter's bike for service a couple days ago and when I walked in he was being yelled at by a customer about how his bike was not done yet and didn't care that they are short a tech this week. The guy was saying racial remarks to Kevin as he was leaving but Kevin handled it with ease. Some people are horrible!!!Anyways.. I got both of the bikes back last night so being short staffed didn't seem to slow them down. These guys work fast and are friendly and knowledgeable. They answered all my questions and helped guide me in buying a new bike for my husband too! I definitely recommend this shop if you want friendly faces and good customer service. read more

HB Cycles is awesome! They always take care of our teenage son's e-bike needs and always so helpful. Highly recommend!!!

Unbelievable customer service! I brought in a damaged bike frame and Kevin said he would be able to fix it. He did so within a day. We were super stoked since the bike wasn't rideable before we brought it to him. Again, the customer service we received was phenomenal. You don't see that very often anymore. read more

I went to HB Cycles looking for a bike. It's been years since I've been riding and Kevin was so helpful. He really listened to the type of riding I'll be doing and suggested a few options. I tested them and found the perfect bike. They are friendly, helpful and bike experts and a local small business. I'd buy my next bike from them. read more

Had a great experience with Kevin with buying a commuter bike! Super helpful and awesome customer service the entire time.

These guys are crooks and AHOLES!!! They fixed my bike with shit tubes that flattened after 1 ride 2 times. Stranded me miles away with my visiting sister. They don't give a F%#%##%## about you. Go to Surf City Beach Cruisers, 5 Stars, for a good time. read more

Great price on brakes and helpful advice on how to install. Also helped me find a new screw that was stripped.