Needed to get my nails done and saw this place on my way home,, the service was absolutely amazing! I was well taken care of by Hellen , I did a refill and went with an olive green color & loved it ! read more

This is a new review based on the last few months. Since August I have been going to Helen for my nails. She's very nice! I started with acrylic nails and liked them but changed to hard gel. She's great with both. For pedicures, I really like Lynn and Jennifer. Both ladies are very sweet and also gives great service. I highly recommend this place. read more

Wonderful staff! Make you feel right at home. Will go above and beyond to make your request perfect! Lin is the go to for pedi and Jen for full sets read more

Couldn't be happier I found these ladies! Staff is always friendly, attentive, and care about making sure you're happy when you walk out the door. Always clean, hardly ever a wait, and affordable. I have all of the good things to say and none of the bad!! read more

Been coming here for years. However once new management Helen took over , I come more consistently! Jennifer is my go to but all nail stylists are so nice. Classic curve square nails are the way to go ! read more

They are amazing and take their time with all services. Highly recommend. Every one who works there does a very good job.

Jenny did a great job on my French tip nails. Great service just in time for Christmas

Jenny is absolutely the BEST!! I drive 20 minutes so she can do my nails, she's friendly and always has a smile on her face she is wonderful and takes her time to make sure her customers are happy read more

Love the service. The ladies are so nice. Thank you for my beautiful nails and wonderful pedicure

Rude staff especially Jenny/Jennifer. Told me to file my nails at home. When I'm paying to get my nails done. Unsatisfactory work.

Writing this on behalf of my mother who has no Yelp account. A couple months ago she (mom) went to get a pedicure and get her ingrown toe nail out. She felt pain the next day, returned and was told everything was fine. She returned the following day and was told by the apparent "owner" that they would check again after paying a fee ($15), which she agreed to and nothing wrong was found. The next day (4 days after the initial pedicure) she was still in great pain and went to a podiatry specialist who said her toe nail was infected. Total cost to correct the issue was $321 dollars! Too bad I'm just hearing about this now (two months later) because your establishment was RIPE FOR A LAWSUIT since the doctor could prove there was a mishandling of her toenail. Fast forward to today, Mom made the mistake of going back. She got the gold pedicure and service was rushed and did not receive the same attention she can clearly see given to others. There was a clear distinction of service like getting only open person doing both feet and hands vs two people doing feet and hands separately. I've counseled my mom to simply not return to establishments with poor work and that don't treat her right. Plain and simple, don't go back read more

Helen always gives quality service! She always leaves my nails looking amazing! I've been coming here for years and All the girls here do great work as well and all so very nice. I highly recommend! read more

True Nails & Spa - Nail Salons Near Me - Ontario, California

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Update: my nail chipped the next day, and then my other nail 1/2 came off, and I had pockets of air underneath. I went back fully expecting to not really be helped but thankfully they gave me absolutely no grief and redid my nails, and really took their time and I am completely happy with it! So thank you so much for my pretty nails! I have been here before, my hubby and I get pedicures together and they were really nice and did a really good job. However, today we went here and did pedicures and I also splurged and did the gel nails. Boy am I not impressed by the gel nails! Not only are they uneven, she burned my fingers in the uv light thing, I'm guessing, bc she painted my skin under my nails. From a distance they look nice but they are super thick and it's like she put too much polish on some nails that it dripped during the drying thing and then she didn't cover all the spots and so they are Rough in spots .... it was enough that I won't be doing that again! Sorry but I'll find a cheaper place that does a better job I get a feeling maybe they changed ownership or maybe it was just a bad day but it wasn't quality... the pedicure was good, I would return for that but not the gel manicure read more

True Nails & Spa - Uneven nails and burn on my finger - Nail Salons Near Me - Ontario, California

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Very friendly ladies prices are good too excellent work i highly recommend this place

Always great service, very friendly and accommodating. Everyone there is really good especially Jennifer she is great will try and do anything you want. Very clean and comfortable place. Great vibe read more

I dropped into this establishment, being in the area, it was getting late, so I didn't go to my normal spot. HUGE MISTAKE!! The girl that provide services was named IVY. She did a basic manicure and pedicure (no color or anything crazy), so it was very simple. She RUSHED through everything, wrongly cut near the edge of my toe and one finger. It was overall a horrible experience. My big toe has been throbbing all day and I believe I will have a hang nail on my index finger. I attempted to call today, and asked for the Manager. They hang up on me. I am pissed off that they act this way, and I will be going down in person to ask why they are ignoring me! This is NOT OK. read more

True Nails & Spa was truly relaxing and incredible. The owner, Helen was amazing at greeting and making sure the services being provided was adequate and upstanding. She offered me beverages and checked in on me from time to time. Jennifer provided impeccable service. She provided me details with the products being used as well as performed excellence in messaging my legs and feet as well as providing my pedicure. I couldn't be more pleased with the services provided today. True Queen status! Thank you. read more

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UNDER NEW MANAGEMENT! Amazing service. New trendy colors! AND CHARMS. I'm obsessed, thank you Jennifer and Helen read more

Paid $58 for a full set. Asked for Coffin shaped Plum Matte Nails. The color was not 'plum' it looks much more brown. The polish is uneven & very lumpy, the matte finish isn't over all the nail, the bottom of my nail was left very messy. The shape is uneven and square verses the coffin shape I asked for. In the salon, I didn't notice the flaws but in natural lighting it just looks really really bad. read more

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Best service and nail salon ever! This is my go-to and reliable nail salon now! They are extremely kind here and work with you to make sure your nails turn out exactly how you want They're are also consistent in their work and how much time and effort they put into each client! Here is how perfect my gel X fill came out! These nails are done by Helen, she's the best! read more

True Nails & Spa - Gel X fill by Helen!! - Nail Salons Near Me - Ontario, California

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good service , love coming here , nice workers , clean work , will be coming back everytime

Luv this place it is awesome. Very professional friendly, neat . Niki and Mia do a great job . They were asking questions concerned if I liked my nails how I felt and wanted to make sure I was very happy . read more

The best nails in town always staff with great attitude and total relaxation. It took me a while to find a great nail shop. Extremely happy with service highly recommended. read more

I refuse to come back to this place after contacting fungus during a pedicure. Clearly they do not clean their tools properly and therefore their pedicure chairs and tubs likely are not either. Good luck to everyone who still gets a pedicure at this place. read more

Jenny is THE BEST! I went in for a pedi and she made me laugh so much and also gave me such a good pedi! Love her vibe and it really wasn't that busy either... I waited less than 5 minutes on a Saturday afternoon. I will be returning to Jenny. read more

For this area this salon is one of the few good ones. I bring myself and my girls and we always love their work. When we moved here we tried many many places in the surrounding area like upland and rancho but never found anything we were satisfied with until true nails. The place is first come first serve. No appointments are given. Service is Worth the price. read more

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Sad that this can't be my to-go to nail place anymore. I paid 33 dollars plus 10 dollars to get a gel manicure. Total of 43 just for my nails to chip the next day. I was so sad yet so disappointed. Never again. read more

True Nails & Spa - Chipped nails next day - Nail Salons Near Me - Ontario, California

My mother came home crying horrible customer service first she had A 930am appt made her come back they don't notify customers they don't take card they have you sitting in the heat and than she had to find a place to get cash back because the nearest atm was broken than chases my mom to parking lot to charge an extra 10 dollars for a horrible pedicure ONLY !!! Never letting my mother go back here !!!!!get your stuff together ladies that's not how you do business especially when it's the long weekend and you need to be efficient and sympathetic to people coming to do business embarrassing !!! read more

True Nails & Spa - Nail Salons Near Me - Ontario, California

I love this place. My favorite nail tech is Helen. She always does my nails exactly the way I want them, no matter the shape. And no kids are allowed. So you really get to enjoy and relax. read more

Came to True Nails because masks are optional!! Your choice, which it should be after the mask mandate has been lifted! Lien gave a great gel manicure and Lisa did a good job with my pedicure. Also, it's decorated REALLY WELL!! Super clean!! I'll be back!! read more

True Nails & Spa - Gel Manicure (645 646 647) - Nail Salons Near Me - Ontario, California

The nails set I got was beautiful I got rhinestones on my nails and the same evening I got home within hours 3 had fallen off. By the next day all rhinestones had fallen off. In less than a week my index nail popped off. I had taken my daughter the day before I went and by the 5th day all nails were off. I will never be returning here. I'm so dissatisfied and disappointed. read more

True Nails & Spa - Less than a week and index popped off. - Nail Salons Near Me - Ontario, California

Jen is the BEST!! She always does a fantastic job on my nails, they easily last 5+weeks without lifting. Best nail tech here!

Went in for a full set, I had great service from Jennifer. Thank you! I appreciate your help. And the work was fantastic .

Great service!!!! I love it here, you get exactly what you ask for. Been coming here for years.

I first came to here on February 16. I originally came in for a regular pedicure and gel mani, but after the technician insisted that dip powder was better and stronger I decided to do it; it was an additional $10 which made it come out to $36 but I don't mind paying for quality. First, the color I got was NOT the color I chose, but I didn't speak up and therefore I take partial responsibility. I was told this lasts 3+ weeks. By Sunday the 18th, 3 of my toes had chipped. A $30 pedicure that lasted 2 days, first strike. By Tuesday the 20th, two of my dip powder nails had chipped also and 3 were already lifting. I call in Tuesday afternoon I call and tell them that the nails had chipped and what could be done. They tell me to come in anytime. I go in Friday, but what they forgot to mention is that the girl who did my original manicure was supposed to fix it "because they work commission and can't be fixing work for free" Im sorry but i was not told and frankly I didn't care, i paid $36 for something that lasted 4 days? No mam. After 15-20 mins someone takes me and once again reminds me she's not getting paid because she works commission, not my problem. I paid for a service advertised to last 3+ weeks and was not delivered. I decide to give them another try on March 2nd, only 2 weeks after, instead of the 3+ because most of the nails were chipped and lifting. It is now March 6th the exact 4 days before my last set chipped, and one finger has chipped once again. Either the girl doesn't know how to properly do dip powder, or the quality of products are not good, needless to say I will not be coming back. I am a receptionist and don't do a lot of heavy work, so there is no reason for chipping to happen. read more

True Nails & Spa - Nail Salons Near Me - Ontario, California

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I was hoping to fall in love with this place considering I am still on the hunt for a salon to frequent. In a nutshell: nice polish choices, pretty set up, nice receptionist, inconsistent service/quality The receptionist was kind enough to let me bring my preschooler in despite their "no children" sign. I did ensure he was as behaved as possible considering many customers, like me, just wanted to relax after a long work week. Wait was average for a Friday afternoon (about 30 minutes). There was a good variety of quality nail polishes. The gel polish selection seemed nice too. So when Lisa called me over to get my pedicure, I was excited to tell her my color choice but the selection she gave me was different. I didn't want to insist on more options after asking her 2x if there were more (she said no). My pedicure overall sucked. She hardly filed/trimmed my nails & cuticles, the massage felt more like a rub down and her polish job was poorly executed (see attached photo). She was kind enough to offer my preschooler a drink but never was I offered anything. My gel manicure on the otherhand was a bit more pleasant. They do a good job with the final presentation, lathering your hands with both lotion and cuticle oil. But not exactly anything I could fully brag about or urge for someone to try. read more

True Nails & Spa - Bad photo but uneven top coat - Nail Salons Near Me - Ontario, California

Have been coming here since last year this is my go to nail spot. Reasonable prices quality work no matter who I am seated with my nails always come out on point. My girl gets down on nails every single time but I can't give her name because then she will be getting requested more hahaa. Walk ins only closed on sundays and will be only accepting cash soon fyi! read more

True Nails & Spa - Nail Salons Near Me - Ontario, California

really nice place ,Jenny is really good and clean with her stuff,and Helen for hard gel nails I really like her

Thank you for the gel manicure Tina And the pedicure Ivy, hope to see you again in a couple of weeks. The nail shop is very bright and posh. Drinks are offered. Okay for credit cards and also to leave tip on the credit card which is a plus. No appointments, walk-in only. Thanks for the great experience read more

I have been coming to this nail salon for over a year now and I will definately NOT be back! Some of the ladies are nice and some are NOT and the ones that are NOT nice need some etiquette classes and need to learn good manners when working with customers. I am there to relax not to be interrigated! Van does a nice job on acrylic with gel overlay, what she seriously lacks is manners adn tact! Dont "scold" me and tell me my cuticles are dry and show me the skin on your clippers, with her saying to me "tisk - tisk" this is not good! This is why I come to the nail salon to get a manicure and my nails done?? The gal that did my pedicure, doesnt know how to listen to the customer when I told her three times, no thank you I do not want gel on my toes. Then she had Van the gal doing my nails suggest I get gel on my toes too?? WTH!! To top it off a fullset of acrylic nails with gel overlay is $35, and the same price for a fill?? Van also charged me an additional $5 for a cuticle trim and $3 to shorten my already short nails?? No thank you, I do not want to be nickeled and dimed, nor do I want to be scolded for having too much skin on my cuticles (I get my nails done every three weeks) and I dont want to have them shove their additional services down my throat until I say yes! read more