My car had a fan blade go through the radiator. The exhaust system went out on our other car at the…read moresame time. Brian told us they were booked for several days but to have my car towed there anyway because they might be able to get to it sooner. It was done sooner and less expensive than I expected. Another shop was recommended to repair the exhaust system because the repairs could be done for less than it would cost at Andrews. EXCELLENT CUSTOMER SERVICE!

I only take our vehicles to Andrews Auto Service. Dependable, reasonable and professional.read more

The staff was very helpful and explained the repair process clearly. The quality of the work was…read moreexcellent, and the price seemed fair. I just wish my car had been ready a bit sooner.

We took our vehicle to this shop because our usual mechanic doesn't handle hybrid-related work, and…read moreunfortunately, this turned into a frustrating experience. After testing and finding the parts the estimate became much larger, but it had to be fixed. After getting the vehicle back we had issues again and took it back because it was under warranty. They initially replaced a cooling system hose, but we later found out that the brand new hose they installed had a pinhole leak. That alone raises concerns about the quality of parts they're using and their inspection process before returning a vehicle. Well, this of course was not covered. When we picked the car up...the 2nd time, the check engine light was on -- which it absolutely was NOT when we dropped it off. They told us the issue was an intermittent misfire and suggested additional diagnostic testing for over $400, followed by more charges for fuel injection cleaning and possibly even deeper engine work. It felt like they were stacking on expensive "next steps" without a clear diagnosis. Something didn't sit right, so we brought the car to our regular shop since this was no longer a "hybrid" issue. Within a short time, they found the real issue: a smashed spark plug -- and not even the same brand as the others that had all been replaced by me personally just six months ago. That's extremely concerning and points to careless or sloppy workmanship or sadly sabotage. Between installing a faulty hose, returning my car with a new warning light, and missing (or possibly causing) a very obvious issue, I've completely lost confidence in this shop. Familiarize yourself with your vehicle and exercise caution. Sadly, many are out to profit, even at your expense.

I rate this place top notch service. My brakes were doing something crazy. It was late afternoon…read moreand there were about close when I got there. The figured out my caliber was cracked and the brakes was sticking. The stayed open after hour to fix my problem, didn't cost me an arm and a leg. The mechanic was super quick. I would recommend this company and I will be using them again.

Went in to get my car a transmission fluid and filter service with a quote time of 3 hours. not…read moreOnly did my car take close to 8 hours around the 6 hour mark I went to get my car because they told me it was ready, but when I arrived they said they were waiting for one more quart of oil. Make that make sense. overall these guys run a mid business. You get what you pay for 100%. also Left oil all on the underside of my car And inside all over my mats. Would not reccomend

Great friendly staff. Knowledgeable and always willing to listen and help…read more This is the best repair shop downtown. Easy to get to.

Honesty, customer appreciation, respect, valued as a customer, straightforward ... I'll 4eva…read moreappreciate u 4that Bill :)) & continuously recommend u! I'm not a review writer but when u find someone u can trust that will give it 2u straight... u advocate for them! Not sure about any negative reviews but I am sure that l, as a "female" have always been valued as a customer, treated with respect & taken care of from bumper to bumper with a "fleet of vehicles" for over a decade. If CCC can do it for u they will do it well & if they can't they will let u know. Simple as that. If u value ur vehicle, time & money...this is the place!

We had a car emergency while traveling through Columbia. They took our car in right away. They were…read morekind, friendly, fair and honest. I would recommend them to anyone! Best car repair experience I have ever had, really good people here. Mark S.

Everything!! They take cars in and keep them for weeks on end most of the time four weeks. When I…read morefinally got fed up with them and told them if it didn't get fixed by the next day I would come and get it!! The owner got pissed off with me for saying that to him and he said he would not work on it so I came and picked up my vehicle! He got very ugly with me and I was so mad I could hardly hold back from knocking this dip shit out! I do not know why I came back to them three times, I guess I should have my head examined!!!! All three times they keep my vehicle over three weeks. When I called to check on how it was coming along the owner lied to me three separate times that I called. One time I had my 2004 Jeep Grand Cherokee in their shop they closed up shop for ten days and never called me to tell me so and when I told them at that time the voice mail box was full and I had to drive across town to see what was going on I saw a note on the door saying they closed shop for ten days, can you believe this crap. The old man owner needs to close this shop up for good and do everyone a favor!!!!! Do not take your car to this place you will regret it I assure you!!!!!!!!'

It's been 2 years since my last review and I figured it was time for an update. Olin and Jay do a…read moregreat job servicing our BMWs. They are knowledgeable and honest. You will not go wrong! We just bought my bride a used low milage 2015 328i with all the bells and whistles. As always, I go to Olin for advice before I buy. I gave him the Vin and Car Fax and he told me what to look for. We are very happy with the purchase. Thanks Olin !!

Olin has been fixing my car for years. Always does a good job too. His prices are very reasonable…read more However they only fix BMW's. The place definitely isn't the prettiest place on earth, but keeping my car up and running is the most important thing. If you have a BMW..... This is the place to come!

Just fantastic service. Called at 8am and they snuck my daughter's vehicle in for an oil change at…read more2:30. Was in and out in 30 minutes and at a fair price. Nice to have a place you can trust to work on your kids car in a college town!

I brought three vehicles to this shop. They gouge you on the bill. They don't test the cars had to…read morebring two cars back!! Only drove six miles from their shop and the code and the switch they put on did not work correctl. They charged me over $1,100.00 for work that did not fix the two codes that I brought the 2004 Jeep in for (P0172 and P0 175). They are no more than a throw a part at it to see if that works and if it's a part that would cost them more time to remove it they just bill you. I work on five cars myself that are in my possession and I do a better job than these techs do!!. They charge you as though you walk into an attorney's office and discuss what is wrong with the car UNBELIEVABLE I just hope this review is looked over very carefully! I am a retired Master Copier Technician that worked on high end Canon and Oce' brands. I am also a Christian and I would only tell the truth, so please take into account what l've said here!!

Wednesday I ordered a tire. (run flat) The manager examined my tire. The manager came back in and…read moresaid he would order my tire. Well, he ordered the wrong tire after he went out and examined it Friday I come in for my tire to my surprise, he ordered the wrong one after looking at it a second time and wanted to charge me $574. I called the dealership they looked what I needed and I'm gonna be out of there for about $314 from the dealership avoid this Goodyear they will try to rip you off. Jiles t. bishop

Easy - folks were simply nice. Yes, not a difficult task (checking low air pressure but what i…read moreneeded. Highly recommended