Great customer service, the lady that's the manger there went above and beyond. There deals are unbeatable and I would recommend to anyone looking for a great dispo! read more

The parking long was too small for me to park, when I walked in I didn't understand where to go. The security man was very rude telling me to wait when all I was trying to do was get cash from the ATM so I can order something there was over seven people and maybe one register open. This is literally one of the worst dispensaries I've ever been to. No I don't plan returning either. I waited for almost 20 minutes before I walked out. read more

horrible customer service. a guy with glasses told me to download this app to buy from the dispensary and when I asked him about what he suggested and told me " it's not my responsibility" and then I went the day after and a women and the same guy refused service because me and my mother in law were waiting outside for a ride. PLEASE go to a different dispensary, the prices aren't even good read more

I've been to Trulieve several times, and unfortunately it's always the same experience. Even when there aren't many customers, the wait time is very long. The staff seems to move very slowly and often appears busy with everything except helping customers. Even the check-in process can be unnecessarily slow. There have been times when I decided not to come back for a while, but when I do return, nothing has changed. They have good products, but the customer service and efficiency definitely need improvement. read more

Coming from Alaska I didn't know if the cannabis shops in Phoenix would compete. Let me say they triumph over any other shop I've visited. From the welcoming efficient staff to the quality and variety of products. Honey jelly ( also known as JJ) was so helpful and sweet she helped me pick out the perfect flavor and brand! I'm so grateful and thankful for my experience I will definitely be back ! Everyone compliments me on the aroma of the weed. This hybrid is everything and then some read more

Trulieve Phoenix Dispensary Alhambra - Cannabis Dispensaries Near Me - Phoenix, Arizona

I would highly recommend this dispensary! Jeff and Sarah are the best, they're always so eager and patient to help with any questions or even with their own suggestions that turn out to be amazing! The service they provided from checking in all the way to walking out the door was smooth, was welcomed and greeted at the desk within the next minute, I was in and out within 5-10 minutes. I appreciate the Veterans Day swag, I love the Trulieve camouflage hat! Thank you again to Jeff and Sarah for a great experience! read more

This place takes so damn long to pack online orders. Im talking 2-3hrs+ wait!! Absolutely ridiculous.. never notifies you when the order is ready either. Instead of assisting people they just have you sit and wait till they feel they are ready to assist. Came on 11-02-24 and they had at least 30 people just waiting. Idk whats going on but definitely the worst service I have seen at a dispo. Focused on the orders walking in instead of online orders planned ahead of time. Never again dealing with this place. read more

Trevor product knowledge is unreal great service with a smile he is a winner and yiur lucky to have him

I never feel safe in the parking lot or area. Staff is friendly but overpriced for my liking and limited selection. Hate their advertisements of sale items hard to determine what's on sale when. Been three times. Every time I'll it'll be ok. Never is read more

Sold expired product-- cartridge over 17 months old, doesn't work at all. They couldn't give me a refund because I had noticed it a week after my purchase, which is past the window (I'm used to seeing the policies printed on the receipt, but they had no information, so I called). They couldn't do anything, just recommended I leave a 5 star review to get $5 off my next order. First and officially last time here. Friendly staff, but check your products, cause they're definitely not doing it. read more

Trulieve Phoenix Dispensary Alhambra - bought this 7/31/2022 - Cannabis Dispensaries Near Me - Phoenix, Arizona

This place has really changed for the worse since harvest purchased it. I used to drive out of my way for the employees snd good customer service. Since harvest purchased the location customer service is terrible and I get frustrated at the thought of coming in. They also got rid of their card readers, which means when I make purchases at their location I have to pull out cash several times to make the purchase. I've spoken to them about this a few times and was most recently told I could speak to the manager as there was nothing the man checking me out could do. "Great! The manager can help," I thought. But he informed me that he's saving me money by making me use the ATM, I told him not when you make large purchases, I had to take out money twice and it's a waste of time and money. He said this isn't his problem and it's above his pay grade. I guess since no one at harvest is paid enough to care, I'll go elsewhere. 6 years of being a patient at this location, and all I can say is I'm glad I know how harvest doesn't value their patients so I can stop wasting my time on the drive and my money on them. read more

I had to go in and check things out once recreational use allowed me to enter a dispensary. I have to add that I had recently finished watching Weeds and my curiosity was peaked. They have a line for recreational use and another for medical use. There are so many options for marijuana, way more than the show Weeds showed. I have no clue what medical products are there. Recreational products were in short supply since it was only recently legalized in Arizona and people are going in with all kinds of curiosity too. The customer service is good, the staff are knowledgeable and willing to help you find the product to fit your needs. read more

Been here twice in a week and they always have 1 worker. Takes forever to get the next person called

Usually my time at this location varies on who is there, but I'm always able to use the bathroom. The older dude really didn't let me use it for no reason. Usually I wash my hands ONLY. Never been a problem, i always wait my turn, stay in line, have payment ready, know what I want, etc. I really need to use it and for him to stop conversing with a costumer just to tell me that. I really didn't want to argue. I never do when they pull dumb stuff like this. PEOPLE NEED TO USE THE BATHROOM THO. Literally just left to go to QT. Didn't even get my bday preroll cause it was that bad. read more

After a few weeks of long lines, restrictions, and headaches it helps to hear a voice so positive it made my day. I was passing by and I saw there was no line, I've been having trouble getting through the past few weeks. I always enjoy speaking to my budtender. I called in and this positive voice came on the line so welcoming, upbeat, and helpful. I just needed my UGD Distillates, he hooked it up. None of which were listen on the site, so happy I got through and Thank you to the young man who answered and took care of me read more

It's unfortunate this became a Harvest Location. Harvest was the one place in Tempe I stopped going to because the prices were way too high. I'm torn between 2 and 3 stars for this place. It's a nice place with friendly people. The location is in the ghetto however, it doesn't get much worse than this area. But the biggest problem is the prices. I honestly don't understand how they get away with these prices, or who keeps paying them. The prices are almost double other places nearby. $70 for an eighth is literally criminal. An eighth costs $30 or $40, $50 max. In no world is that price OK or even close to worth it. It's a rip off no matter how you look at it. $130 for a half? A half costs $80 elsewhere. They don't even offer a discount for medical patients. I believe they have a points system, but they never tell you about it or let you know how many points you have. If you don't remember to ask they just never even mention it. Every other place I've been to mentions how many points you have with each visit and offers to use them on your purchase or save them. Get rid of the points system and lower your prices. I shouldn't have to overpay one visit just to get a discount on my next visit. I'd rather pay one, lower price each time. There's too many other places with MUCH lower prices for the same or better quality stuff. Because of that I'd have to say this place is a rip off and I would not recommend spending your money here. read more

if you want to be treated like humane DO NOT COME HERE !!! I HAVE NEVER FELT SO HUMILIATED.. I try to go back and change my cart flavor since it was not the one I asked for . and some guy near the door with a bandanna said I could NOT! that I have contaminated his product mind you I had not opened nothing ,it was still sealed ! he repeated himself loud and clear for everyone to hear ! YOU CONTAMINATED MY PRODUCT ! I was tooken back since I always come here ! this new owners are not it they are so rude! waste of money read more

I'm a medical patient from this neighborhood. Service was prompt. Management seems super sensitive and condescending attitude didnt vibe with the Urban neighborhood. She aggressively banned him today because his Screensaver was offensive #hyperestrogen #banned4aScreensaver read more

Trulieve Phoenix Dispensary Alhambra - Live and in person.. Saw lady management chase guys car over his screensaver...Smh - Cannabis Dispensaries Near Me - Phoenix, Arizona

This is for Antonio he is such good help when I'm there he is always polite and knows his products and I must say he is very gorgeous and I love his hair read more

If you're not from the area, you wouldn't understand! The parking lot & surrounding area have nothing to do with this stand alone business the inside is clean and refreshing, the staff is FRIENDLY & WELCOMING. Had an amazing time with Carla & Serena serving us. There is always much to choose from, but you have to get there when they restock because product moves fast! They have the best birthday freebie deal- a preroll of your choice for absolutely NOTHING. You get what you're looking for here. read more

Great service every time always feels like home Serena did a great job of laying down the deals and everything we could buy. Keep it up

Top of the line customer service, attentive and their own line of products called "MyRSO" & "UGDistilletes" 3 x 1,000mg. Cartridges for $80!. Always great quality & deals! Yes, I have visited various dispensaries in the valley and by far this is my spot to go to, all the time, never fails. Their daily and weekly deals are totally worth it. Mondays are my days at 20% off MyRSO syringes, that is GOLDEN...FYI, call ahead for them, they tend to sell like hot cakes. So Thankful for everyone who works there. read more

Trulieve Phoenix Dispensary Alhambra - DELICIOUS MyRSO berry flavored gummies, 10mg each,super SOFT are my favorite! UGD cartridges, 1,000mg. are $38 each or 3 for $80! Yasss! - Cannabis Dispensaries Near Me - Phoenix, Arizona

The staff is very kind and very helpful explaining deals and how to order online. Would definitely come back and I'm not even from the state. read more

this dispensary apparently now gives no discounts for medical patients. every other dispensary does it. they are cheap, they make tons of money off their overpriced products. we pay on average $250 for a medical card because we are legitimately ill. that's just not right to do to us. also apparently their cashiers can't function without you holding their hand through the entire process. i spent $392, i asked about my loyalty points and i guess he just forgot, so i got zero loyalty points for all that money spent. do i need to go behind the register myself and train him. i figured the manager standing over his shoulder would be sure he had everything down but alas, she was useless in that regard. i will never be back to harvest and i urge everyone who likes their money to do the same. read more

Great Thursday deals! Awesome bud tender! Had everything I was wanting this time. Back in stock of the hard candy edibles !

Every single time I preorder from this place they get it wrong. EVERY TIME. Wrong product, missing discounts, charging wrong prices. When it was urban greenhouse they were great. read more

Weeeed is dry , Do better ! My weed literally is dust! Can't even roll up ! So upsetting

Quality products if you use your deals otherwise a bit expensive!! try out ugd if you want good trees read more

The website is pure deception... Been using the Harvest website for 5 months only ... I've got wrong order on two different occasions. On the website It say the THC is 22% when I pickup the actual package the THC says 18% .... This is bullshit and beyond unfair if I'm spending $50 on a eight I want what I was told I'm getting off the website! GET YOUR SHIT TOGETHER read more

Fantastic service, quick in and out, good product. Lots of selections. A bit pricey but they often have BOGO deals Thank you read more

So the only issue I have with this place is the fact that their online website displays different THC %'s than what the products actually are. Bought some Ice Cream Cake from Modern Flower. It showed 21.28% THC on the website but when I got home and opened the presealed bag it was labeled at 17.05%. Thats a pretty big difference and not just a typo mistake. Flower was alright, but would've got something different had the real % been posted on the website. read more

Trulieve Phoenix Dispensary Alhambra - Urban greenhouse website says 21.28% - Cannabis Dispensaries Near Me - Phoenix, Arizona

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Amazing customer service. 100% all the way. It was Sunday around noon or so & I had never been to a dispensary. So Urban Green was my first place since getting my Medical card. Everyone was so helpful, right out the door. Truly was impressed by the promptness & graciousness of all the different worker bees. Daisy at the counter was so informative & worked with me on what I might be interested in trying since it was my first time. She also told me about the buy one get one free option for first timers & the different specials. I felt comforted by the amount of information and direction and left with a pep in my step. I honestly don't feel like trying another dispensary cause I think I found my schweed fam.!!! Thank u Urban Greenz!!! read more

When I got my first medical card back in 2014 I bounced around from place to place looking for consistency and that was finally found after my first stop to urban. I had to travel a distance but it was worth it. The employees are usually always happy and friendly, the flower is consistent and fair priced also I love their concentrates. Would definitely recommend this place for patients and all Rec users. read more

First time here, I like the set up! It's very bright and very organized. Staff was friendly and helpful. It's like 3 step process... Check in and then you go to another set up with a staff member who let's you look and smell the products, they place your order and then you go to checkout where another staff member gets your product and you pay at that counter. I liked the setup because it's so open and bright, they have a lot of staff and it all flows so process seems quick. One thing I will say if you know the area you know it's a little sketchy but there are 2 security guards out front I did come on a weekend night so idk if there is always two security guards there or not. I would come back if I was in the area read more

A staff member behind the counter was not wearing a mask, I asked the UGD employee why he was not wearing a mask (they will not let you enter unless you have a mask) his answer was "I don't have to wear a mask because I sterilize my breath with mouthwash every morning" read more

Their prices are not that great and they never have any good deals on flower. To me it is worth driving the couple of extra miles to the Nirvana center. When I told My bud attendant that the prices we not good - he was kinda rude to me. read more

My first experience in a dispensary since became rec.. horrible experience.. the guy who "helped me" (for lack of a better term) was extremely rude, un informative and all around a disgrace to the dispensary and made sure I never go there again and I'm sure I'm not the first.... wish I would have got his name. I don't always share stories of good experiences at places but I definitely share about the horrible experiences... owners.... I suggest u do some customer service training with your employees. Avoid this place at all read more

I shop Urban Greenhouse Dispensary. For starters, they have the coolest security guard in the valley. Just a nice, cool guy who is always friendly when I roll up or leave. Plus I feel good knowing someone has an eye on my truck while I shop. Before I forget - first time is a free ouce (or it was when I went, I think). Inside, the staff is excellent and the prices are reasonable. I can't attest to what is or isn't the best pricing in the valley but my friends have seen the specials and approved. Got a bad (ineffective) batch of rings on my last trip. Not UGD's fault edibles are so unreliable though. Plus they got an automatic in-house promotion -- Bonus Buds -- that lets you accrue free weed. I haven't gotten enough to cash it in yet but, as much as I have read, there aren't any restrictions. read more

VERY DISAPPOINTED TODAY!!!!! I came in after searching through many dispensaries online. Get in and asked the little girl at the counter for the pre rolls I wanted to buy. She snapped and quickly said they only had 1. Gave me the thc % and then looked at me like she hated black people. I explained that online you had many of them and I want 3 or 4 packs. The manager was there and without being asked anything he asked the little girl was the testing showing online. She said yes he said ok I'll take it down. Absolutely NOTHING to do with what I needed in the specific moment. Ive been here many times and its always cool but today they are HORRIBLE!!!! Instead of them asking me if they could show me other prerolls they basically looked at me like oh well fuck you. I leave with nothing. I go back to speak to someone else and only the guy at the front helped me with care. Train your staff to treat everyone equally because I really dont know why I was treated this way. Im a patient and really just needed my meds. The little girl could have sold me anything else and I would have bought it. I hate to think she and the manager are racist as I was the only black person at the dispensary in that moment. I emailed a manager and just wish I could talk to someone Thanks CEO of The Joint CBD Lounge & Cafe - Flint, MI read more

Well I've been here many many times. This times was the worst though. The owner of the facility had to impatiently cut in front of me in a small confined area to the point where I would have to touch her in order to walk by when I was the only pain client in the entire store. It's Covid aren't we supposed to be spaced apart? Why am complaining so much was her utterly rudeness about the situation she had to be in a huge hurryAnd put up some pot leaf earrings that no one wants to buy because where are they going to go it's Covid. Think twice before you cut somebody off lady read more