My air conditioning system failed (of course) during an extreme hot stretch. Shawn responded…read morequickly, handled some complications expertly and got me up and running quickly. The system is performing beautifully. This guy really knows what he is doing. Price was very good too.

I moved to a new condo 1.5 years ago and needed some items checked out, particularly the hot water…read moreheater. Admittedly I don't know much about plumbing or electrical so it was intimidating at first. Shawn was so easy to work with. He showed up on-time, was friendly and got everything working as expected. He had some recommendations for preventative measures down the road but didn't upsell or anything. Just a month or 2 ago something stopped working and he quickly replied and helped me troubleshoot and fix it within minutes (it was user error, but he was still friendly and responsive about it). Really nice guy and I'm glad I went with him. Highly recommended.

Very happy with service to replace kitchen faucet. Svc tech (Trevor) was excellent. He was…read moreontime, neat and explained the process fir the touchless feature. He did the job in no time!! I would definitely recommend them.

Excellent straightforward service. Noone wants to replace their boiler, but a week after ours died…read morewe're now warm and cozy. Prices seems comparable with other similar services, and customer service is top notch- plenty of text/ email reminders, written quote, arrive on time, clean, courteous and finished on time with no mess. Even brought us space heaters to get through the time without heat.

I had a gas leak coming into the house. Jeremy was here in 10 minutes (before the Eversource Gas…read morerep had left.) He immeditely diagnosed the problem (not a joint, but a corroded pipe coming into the house) and fixed it. I can't say enough about the speed, efficiency, and professionalism of Jeremy. The "& Son" on the truck should be much larger!

I lease a water heater and it went on friday. The leasing company sent the service request to…read moreGiard. I got a call saturday afternoon they would come Monday, When I pushed to have it sooner, with lots of tone, he told me IT WAS THE WEEKEND. He then said they couldn't get my type of water heater. So no hot water, all weekend. They came today (Monday), after he installed it he asked me to sign. I said, the water is not hot yet, so how do I know it works before I sign. (Don't people want to know things work before they sign?) His response was "you will sign or I will make SURE it doesn't work." Reluctantly, I signed. Also, they drained the old one. There was already water there from the leaking but they left it much worse than it was. I would think a plumbing company would shop vac their mess up? Not a great experience. Seems others have had a good experience given their comments.

First time ever using Ostroski plumbing. Stephen the plumber arrived at my condo unit on time and…read moredid an excellent job fixing a bad clog in my kitchen sink and iinstalling a new garbage disposal as well.

I highly recommend Ostroski Plumbing! Greg was fantastic--honest, professional. Another Plumber…read more told me I needed to replace my entire hot water heater. Greg came by, quickly diagnosed the issue, and replaced the thermostat instead. The water heater is working perfectly now. He saved me a huge expense and didn't try to upsell anything. I'll definitely be calling Ostroski Plumbing for any future plumbing needs. Thank you, Greg!

I needed a faucet installed. Chris did the job perfectly. On time and very pleasant. I would…read morerecommend Maxwell Mechanical

Came out on short notice to help me identify a leak in my basement! Great communication and easy to…read morework with. Will recommend to friends and family

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

Our toilet stopped flushing during a cold spurt. We thought it was a frozen pipe but weren't sure…read morebecause the faucets were still working. William texted me within an hour of my request and was able to help identify the issue and help us fix it over the phone. He also followed up throughout the day until it was resolved and had it not been resolved he offered to come over and take a look. We will certainly be looking here for future requests and very grateful for Williams help!

I normally review restaurants on Yelp, but wanted to commend William and Wall's Plumbing & Heating…read moreServices on a job well done. I had a 12-year old kitchen faucet that started leaking and bought a new one to replace it. Similar 2-hole style; base and side sprayer. Usually I would do these relatively simple tasks myself, but I had a busy work week. I used Yelp to reach out to all the local services that had 4 stars or higher. William was quick to respond. A few text messages here and there, and we made an appointment for the next morning. Now, I wasn't there at the time, but coming home I could see it was well done. My wife commented that they cleaned up after themselves and even put all the items we pulled out from under the sink back in. That's service! Communications: 10/10 - Extremely fast to respond and kept me up-to-date while I was at work Price: 8/10 - Competitively priced for the area. Replacement costs ranged from $165 - $300. Wall's was on the lower end of that scale. Service 10/10 - Simply awesome! I would highly recommend based on this experience and will look toward working with them again for future needs.

Dmitriy was right on time, and very thorough in assessing the issue. He was here for almost 3 hours…read moretying to find the issue, but kept going until he found it. We ended up replacing the washer, or else we would have used them for the repair. The only criticism I have is, when he was finished with the call, he was walking towards the door, I followed him asking for an update (I had been in the other room when he was working), he mumbled something about parts and practically ran out the door, and sat in the driveway for 30 minutes. I'm not upset, just thought it was weird and I was a little confused as he didn't explain the issue or give me next steps. But overall, I was happy with the service and would use them again!

Excellent problem solver. Terrific technician. Will not up charge you and is 10"% honest and…read moreknowledgeable

Hoffman sold his business several years ago and this is not the same company. My boiler failed and…read moreI was able to get an appointment within several days, this was not an issue because it occurred during the summer and we could survive without hot water. The service call went smoothly, two plumbers/technicians did get to the root of the problem and a new electronic board needed to be ordered. I was immediately charged $320 for a service call that lasted about an hour. Several days later two plumbers/technicians returned with the new electronic boards and some other items that needed to be replaced. I was presented with a bill/estimate for $2,100 with no itemization and when asked I was told their customers like things to be "kept simple." In this way they can supply as many technicians as needed without worrying about costs... Logic does not add up. So, they are competent and have fixed my problem, but I have issue with their honesty. You can make your own decision but, be sure to get a few estimates for your job.

First time using them and they were quick to give me a "today appointment" to help my tenant out…read morewith a toilet leak that was affecting another unit below us. They were quick, honest and very helpful. Will totally use them again. Had a great experience!

I was given two estimates to clear my sewer line. The…read moreplumber did NOTHING, he didn't flush the toilet, didn't lift the tank lid, or use a plunger (next to it)! He wrote "Upon arrival I noticed the sewer line was blocked..." I paid $89 for this 'Diagnosis and estimate' I called one of the other referrals, they came & used an auger to clear the pipe for a total of $350!! ER Plumbing was a rip-off!

We had a small piece of pvc piping that needed to be replaced (it was leaking). The technician…read morecalled to let us know when he was on his way, had to run out to get supplies, and got the job done quickly and cleanly. Nice guy, he did a great job and answered all of our questions. My only issue (if that's what you even want to call it) is that I thought it was pricey for such a small repair. That being said, it wasn't something we were going to do ourselves, so for us, it was worth the $$$. I feel very good about recommending this company - he showed up on time and did a great job.