while it does have nice things the customer service is lacking. people with funky attitudes…read moreshouldn't work there. also they could have simply told me the would not accept any of my stuff cause by the time I got home they sent me a text saying to return in 24 hrs then at store claimed my items were not what people were looking for. things that could have been told to me while I was there!!! wont be shopping there at all.

Clothes Mentor is my go-to place when I'm looking for shoes (or boots), a name brand purse, or…read morepretty much any item of ladies' clothing. This store has fed my somewhat recent love affair with high heels. Every time I go here, I check out what they have in my size. It has also been my source for quality purses. I am a Coach fan and bought my first Coach purse here for about $40. It was cloth. I then graduated to leather and got my next purse for less than $100. Then I had to have a matching wallet - $40. Recently I've been looking for boots. I struck out but only because I was looking for something very specific. I'll be checking out other Clothes Mentor stores in the area. Clothes Mentor does has a good frequent shopper program where you earn discounts with each purchase - as you spend more you save more. They also frequently run deals. Yesterday if you donated to the Mid-Ohio Food Bank, you got 20% off your purchase. If memory serves me right, as we get close to Christmas they will run 12 days of deals. Like a certain % off a type of clothing each day. Clothes Mentor has quality used clothing at fair prices. They have a small clearance section and run great deals when they are closing out a season's line. I definitely recommend this store to ladies who want decent clothes without paying retail prices!

Located in Gahanna,Ohio, The Fable Collective is a unique and classy boutique. It has unique…read moreoutfits, earrings, hats, shoes- and a sofa on which you and your friends can sit and chat while you shop. It is a boutique in the truest sense of the word! And get this: if you donate clothing for those who are on hard times during the mo by of June, you get a 15 % discount on whatever you buy. The owner is on-site and is super friendly. You will love this place. P

Stopped in here while looking for a prom dress for my daughter. The store is small, and the…read moreselection is even smaller. Don't bother going here if you are looking for a size in the double digits. Dress quality seemed cheap compared to other dress stores. Employees were not friendly at all and we felt unwelcome. Do not recommend this place. Go to Henri's on Sancus Blvd. They will offer you a great shopping experience. (And, no, I'm not an employee of Henri's. Just a mom offering a valuable tip.)

This place is not the place to go if you are getting a dress. We came in yesterday and no one else…read morewas really in there and when we picked out a few dresses to try on the lady wouldn't even help us zip it up or tie it for us. She was just sitting there on her phone and not accommodating us at all. It was the same thing last year. Will not be coming back.

Nice and queen service is nice people who are there nice I…read morewill ask everybody to go there and shop the merchandise or nice clean in good shape

This place has really gone down hill the past few months. It's now common to find trash/broken…read moreitems on the shelf priced $6 and up. They seem to be only focused on scanning their donations for items to send to their online retail dept. Anything that makes it to the shelf here is likely junk and has been marked way up.... often times higher than the same new item at the Meijer across the lot. Greedy greed in the name of charity.

30 minute line for 5 people to return one item each. Perhaps one of the most unfriendly employees…read moreI've ever had the displeasure of meeting.

Great Kohl's location on North Hamilton Road. First time stopping here and decided to run in as I…read morehad an Amazon return. Plenty of parking in the large lot and easy in and out of the store. I was warmly greeted as I walked in and directed to the right area of the store. The store was super clean and the return was easy. Of course I couldn't just leave without picking up something. As I was walking out I saw a shirt I liked, on sale of course, but I had a 35% coupon on top of the sale price and $5.00 in Kohl's cash so it worked out perfectly. That extra discount and reward sealed the deal for me today. The three employee interactions I had were great and would definitely stop here again when I am back in the area.

am writing to share feedback regarding a recent return experience at the Marshall's New Albany,…read moreOhio location, which was far more difficult and unpleasant than it needed to be due to the behavior of a cashier. I was returning two sweaters purchased online--one size large and one size medium. The large did not fit, and the medium was damaged (a button was missing). Both items were brand new, still had the original brand tags attached, and I had the receipt available electronically on my phone. Initially, I did not have my phone with me inside the store. Although the cashier was able to locate my receipt in the system, she stated she needed to see the receipt on my phone because it contained "pictures." I understood this requirement since the items were purchased online and did not have Marshall's tags. However, I was then incorrectly told that without the original plastic bags the sweaters shipped in, the items could not be returned. This was confusing and frustrating, especially since I had proof of purchase and the items were new with tags. When I asked what I was supposed to do, the cashier responded, "Honestly, I don't know what to tell you," which came across as dismissive and unhelpful. I ultimately went back to my car to retrieve my phone, after being told I would need to get back in line. After returning to the line, I unfortunately ended up with the same cashier, Kayla. I provided my phone showing the receipt, photos, and matching item numbers. At that point, the return was processed--but it was issued as a gift card. When I asked why, since I had the receipt, I was told it was because I paid via PayPal. When I asked where that policy was stated, Kayla said she did not know. To avoid having funds tied up on a gift card, I asked if I could return the items I had just purchased (over $100), then repurchase them using the store credit. She confirmed that I could, but questioned why I would want to do that. After retrieving the items from my car again, I returned to the store. At that point, I overheard Kayla discussing my situation with another employee in a clearly negative manner. When I approached, she stated she was no longer open, despite audibly talking about me moments before. Another cashier assisted me, completed the return and repurchase efficiently, and the transaction was resolved. While the situation was ultimately fixed, it required multiple trips to my car, unnecessary confusion, and enduring rude and unprofessional behavior. The issue itself was not the policy or the process--it was the attitude. Talking negatively about a customer within earshot, being dismissive, and making the customer feel like a problem was completely unnecessary, especially during a relatively slow time in the store. I understand policies must be followed, and I was more than willing to do what was needed to resolve the situation. However, courtesy and professionalism should still be the standard. This experience did not reflect that. I hope this feedback is used to improve customer interactions moving forward.

Holy wow. I've never been to this Marshall's'/HomeGoods mega store, but I will be back. My friend…read moreand I were both starting new jobs, so we stopped in to look for some office clothes, and we scored pretty big (note that we are both more in the business casual realm). We were in here for 3 hours! Clean, well lit, LOTS of merchandise. The seasonal section was huge. I never even made it to beauty or shoes, but they looked like decent sized areas. Anyway, if you're a Maxxinista, this location is the real deal!