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Trust D Auto Sales

5.0 (1 review)
Closed • 9:30 am - 5:00 pm

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2 years ago

Wonderful customer service and amazing person. Highly recommend fast response and very helpful

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Volkswagen of Downtown LA

Volkswagen of Downtown LA

4.1
(1.5k reviews)

Thank you, Rami! He made our entire car-buying experience seamless and stress-free from start to…read morefinish. He welcomed us as soon as we walked in and made us feel comfortable throughout the process. This experience was unlike any other. Coming from the dealership industry ourselves, we knew the process could take some time, but Rami made everything smooth and enjoyable. He was genuinely focused on providing excellent customer service. Buying a car can often be stressful, but Rami made it a pleasant experience. We highly recommend working with Rami at Volkswagen of Downtown LA. Thank you again for the outstanding service! -Ryan and Karina

Where do I even begin. After servicing our cars here multiple times, this will absolutely be our…read morelast visit thanks to Martin Alvarez and this service department. We were first quoted $2,991.85, which we paid, only to later be told there was a "mistake" and they refused to release our car unless we paid an additional balance. After speaking with the actual manager, Danny Chavarria, the amount was suddenly negotiated down, which made the entire situation even more frustrating and questionable. They also claim every vehicle receives a courtesy multipoint inspection, yet our rear brakes were never properly documented even though they were dangerously low. We had to take the car elsewhere for repairs. To make matters worse, our Disneyland annual pass magnets went missing while the car was in their care, and despite multiple calls, emails, and texts, nobody has responded. We also discovered a large bolt stuck in the front passenger tire immediately after getting the car back. The lack of honesty, accountability, and communication is unacceptable. I would strongly recommend others avoid this service department.

Future Auto Sales

Future Auto Sales

4.5
(688 reviews)

Shout out to Art!! Exceptional costumer service, easy to talk and ensured us on assisting my life…read morepartner with the vehicle she's been seeking. Staff is super friendly and we knew this was the place to shop for a vehicle! Thanks again, Art!

I had an outstanding experience purchasing my car from Future Auto Sales. What stood out…read moreimmediately was the team's expertise, the quality of the vehicles they carry, and their fair, transparent pricing. It's clear that Future Auto Sales takes pride in offering reliable cars and working honestly with customers. I first contacted Future Auto Sales while I was still in New York, before my move to California, about a vehicle I had seen online. Art took the time to walk me through the details over the phone, answered all my questions thoroughly, and scheduled an appointment that he confirmed when I arrived in the city. When I visited the dealership, Art showed me the car right away and patiently explained its history and features. He even helped me set up CarPlay so I could fully experience the car during the test drive. The finance team was equally knowledgeable and made the process clear and straightforward. Beyond their professionalism and expertise, the entire team at Future Auto Sales was welcoming and easy to work with. They also reassured me that if I ever encounter any issues, I can simply stop by, since they have their own service team on site. They made the whole experience comfortable and pressure-free, even offering me coffee while we went over the details, and followed up after I drove the car home to make sure everything went well. As a first-time buyer and someone new to California, I really appreciated working with a dealership that is transparent, knowledgeable, and stands behind the cars they sell. I would absolutely recommend Future Auto Sales to anyone looking for a reliable car. These people are honest and really care. Thank you to Art and the entire team for making this such a positive and memorable experience!

Trust D Auto Sales - usedcardealers - Updated June 2026

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