Authority Auto has successfully managed three vehicle transactions for me over the past seven…read moreyears. Each transaction has resulted in an excellent outcome and I am pleased to highly recommend Authority Auto for your next vehicle purchase. A close friend recommended that I contact Oren in late 2019 when I was in the market for a Porsche Cayman GTS. Oren worked closely with me to understand what I wanted, and he was patient in explaining the market and economics for a vehicle that was in short supply. We were close to making a deal when Covid brought everything to a stop overnight. But Oren kept going! The deal got done in May of 2020 with terms that were very acceptable for a car that was perfect. Just a few days ago, Oren completed a transaction for my third Porsche lease. Oren was able to put together a program for the vehicle I wanted at terms that were acceptable to me and the dealer. Oren handled all of the details and made it so easy that I was able to complete the transaction while I was out of the country on a vacation. Oren is honest, knowledgeable, informative, and operates with the highest degree of integrity. He understands who the buyer is, and works hard to construct a transaction on the very best terms possible. He is genuinely interested in making sure that his clients are completely satisfied with the buying process and the outcome. Without any reservations, I recommend Authority Auto for your next vehicle purchase or lease.

Finest in the game. They make everything so much easier, and save you tons of cash. Win win!read more

In March 2022, after an auto accident when my car was totaled on the 101 Freeway in Los Angeles, I…read morerented cars for a couple of years before buying a new one. I decided to move to Arizona and needed a van. I called Enterprise Auto Sales in Reseda California and spoke with the manager. She said she could pick up a 2018 Dodge van with 22,225 miles on it from their Long Beach location. I love this van, it has served my relocation purposes well driving back and forth to Los Angeles six times...four years later I only have 44000 miles on it and will be using for hauling items pickup and delivery. The manager was more than efficient in getting the van to me within one day. The financing was fast and if the same management is as effective as in 2022, I definitely will purchase my next van here since I may be moving back to L.A. not definitively sure, yet. What is really impressive is the five year extended warranty through March 2027...I hope the warranty will be five years on the next purchase.

I just want to let you know you have lost customer for life, including all my friends and family…read morealso. What's sad is my father, who passed away, swore by buying cars from you. Sadly I was quite sheltered by my father for long time, and I didn't learn about a lot that I'm learning now in adulthood, and there you guys are to take advantage of someone like me... Your agent Mica, in Reseda CA is awful, and dishonest in my opinion...I've had to learn more on my own about car in 2 months, things that should have been told to me. I've had to call Tesla, and sit on hold for hours, and go to service center, let alone trying to self teach, cause she had to nothing offer about things I needed to know about using vehicle. Also, I know you guys lied and sold me car with huge crack in windshield that was found by tinter, and massive curb rash I had to fix on two wheels...Not to mention, all the technical, and app stuff Mica failed to mention at all, and how to setup and of it, which is required...On top of that giving me a loan with a subprime loan company in Westlake Financial and not being honest about how bad their reputation is, is trash. I already canceled your scam gap, and refinanced loan for under 6% gap for half the price. I will never buy another car from you, and now I can't trade into Tesla cause of negative equity right now being what it is. Your liars in my opinion, and Mica is a good one in my opinion, at lying il give you that. I didn't know questions to ask until after owing and driving car, and she knew it and took advantage. I'm also now, cause of Mica ignoring me, and my complaints about her, filing complaint with state AG as well as BBB. You've lost all my respect. Your managers at Reseda also are covering for Mica, and ignoring issue in my opinion, cause clearly dishonesty is your policy. Dale the area manager won't even respond, you all run away at the slightest criticism. You've lost my entire family and friends as customers for life... I also now have to wrap car for $3k as there r so many severe paint chips Mica and you guys purposely in my opinion, were not honest about, and if u had any integrity u would pay to wrap car with my trusted guy....Cause I would trust nobody u work with...But u won't cause u have no integrity, I mean u lied and deceived me right to my face to make sale in my opinion...I feel truly deceived and taken advantage of... Josh Saylor

This is my second time purchasing a car through Honda of Reseda (Formerly Hamer Honda). I had…read moreoriginally purchased a new 2019 Civic Si in Lunar silver from Frank Nolji back in July of 2019- a fast and professional buying experience, as a first-time buyer. Throughout the years me and Frank have kept close communication, and he always asked how I was doing and that if I ever needed anything, to please reach out to him. He would leave voicemails for me every so often. I would always acknowledge him and I would also stop by in the dealership if I was in the area to say hello. Frank is one of the nicest and most sincere gentleman there is- down to earth and honest In 2025, I had established the idea that I wanted to purchase a new car and had a plan of purchasing in July of 2026. Originally, I was going to go with another Civic Si, as that's what I've always had. However, my mindset soon changed. I have always wanted a Type R (Though the Si has been in my interest). I reached out to Frank a month ago and told him that I would likely go forward with a Type R. I told him that I'm aware of the price these cars normally go for. I had no problem with a payment plan that is much more substantial than an Si. I explained to him that Sonic Grey was my color choice was a non-negotiable factor. He explained to me that it would be possible and that he would look into other dealers that had one. I had also communicated with Marlon (the finance manager) and Jazmine (a sales associate with Frank) and they were as so kind-helping to answer any additional questions or concerns. One evening, I get a voicemail from Frank informing me that he was able to allocate a Sonic Grey Type R. The next day I went over the numbers with Marlon and I told him that it's what I was expecting to pay and I gave him the thumbs up. The next day I got a text from Marlon and Jazmine that the car arrived. I came right after work around 5:30 and met Frank who had the car all detailed and waiting outside the showroom entrance. The car looked absolutely amazing and I couldn't be happier. I told Frank I couldn't be more appreciative of what he was able to accomplish for me. I turned in my keys, provided proof of my title for the old car, and did all the paperwork with Marlon. I was done with everything by 6:45 PM. It was by far the easiest and most straight-forward purchase I have ever with a vehicle, including the first time with Frank. He ran me through my vehicle set up, showed me some tips and techniques with the Type R. The purchase experience ended with a video interview by Marlon for their social media. I cannot be happier with my vehicle purchase experience with Honda of Reseda. Thank you again Frank, for all you do for me. I cannot express enough gratitude. I also want to thank all the staff who made this possible and for your professionalism and kindness.

I was hoping for better from Honda. I called in and had two people say they would match a lease…read moredeal from Santa Monica Honda, when I arrived the manager, Josh said yes as well. They had a sitting around and waiting "doing paperwork" when the whole time they knew they weren't going to match the deal. I had to go up to the desk and ask what was going on and they were just chatting, hanging out, and not working on my lease. Maybe it's some dealership technique where they make you sit and wait so you'll just sign anything. Josh, the manager claimed I was misreading the offer from Santa Monica Honda. I asked him to call Santa Monica and clarify, but he wasn't willing to do that. Anyways, it's not really ethical or moral in my opinion. Wasted a good part of my evening. BE CAREFUL AT THIS PLACE

Abbe and DriveWise came to the rescue! incredible people work there and I highly highly recommend…read morethem when you are getting your next car. Just awesome!!!

Abbe at DriveWise saved me. I'm not a car person and tend to be indecisive, so I was dreading the…read moreprocess of finding a new car--but she made it incredibly easy. She took the time to understand what I've driven before and what features matter to me, and gave smart, thoughtful guidance on leasing vs. buying used, as well as EV vs. hybrid vs. gas. She then presented me with just two options--such a relief!--and I immediately loved the one she predicted I'd choose. She even tracked it down in the rare color combo I wanted and at a lower price than expected. Within a few days, everything was handled, and the car was delivered. The entire process was seamless, efficient, and genuinely enjoyable. I couldn't be more impressed and have been recommending her to everyone I know. There's no downside to working with Abbe!

The last time I was here, it was nothing but a great experience. So we came back!…read more And let me tell you it was another amazing experience! You can't beat that. I truly appreciate all the help over at Woodland Hills Honda with the lease of my Honda CRV 2026, Mr. Armon sales manager and Darwin sales associate made the process stress free. I can truly say they will have my business for any future lease or purchase. Thank you guys!

Just leased a stunning white 2025 Honda HR-V from Woodland Hills Honda, and it was hands down the…read morebest car-buying experience I've ever had! Exceptional Service Armon, the branch manager, made the entire process seamless and stress-free--he's knowledgeable, transparent, and truly cares about getting you the right deal without any pressure. From test drive to signing, everything took just hours, and he answered every question with expertise. Love the HR-V This HR-V is perfect: sleek design, smooth ride, and packed with features like advanced safety tech and efficient handling for city drives. Posing with it at the lit-up dealership lot at night confirmed it's my ideal daily driver. Avoid Westlake Skip Westlake Honda--go straight to Woodland Hills for top-notch service instead of dealing with potential hassles elsewhere. Armon and the team here deliver real value you won't find just down the road. Highly recommend

Huge shoutout and big recommendation to Kevin over at Northridge Toyota!…read more If you're looking for a great salesperson who actually cares about your financial situation, he's the guy to see. He gave us the best options, helped us with our trade-in, and got us into a 2026 Toyota Sienna. On top of that, his communication is top-tier--always keeping you updated every step of the way and making the whole process smooth and stress-free. Great experience all around--highly recommend!

My wife and I purchased a 4runner last weekend. Anna was friendly, professional and efficient…read more Mario in finance was great also. I visited a few TOYOTA dealerships for this purchase, this one is the best. Awesome place to buy.

Went online to try and get pricing for a uhaul for 5 days and was having trouble finding some. So…read morewe came to ask in person. Where the guy basically couldn't muster up enough energy to give us a whole sentence. So we left. Definitely not worth coming here.

Don't bother renting a U-haul from this location. Wasted my time trying to pick up a rental. No one…read morecame to open shop and I was left stranded having to then spend my time talking to U-haul customer service.

I want to start by saying I was completely blown away by the service at this dealership. As a…read moremedical provider, customer service is my absolute number one priority, and after visiting five different dealerships before walking into Mercedes-Benz of Encino, the difference was night and day. I spent my entire Presidents' Day weekend, all three days, searching for a car since my lease was ending soon. I received quotes from multiple dealerships and was considering changing my S-Class, with several options in mind. I test-drove GTs, SLs, and GLEs, but came to Encino Mercedes to check out one of their models, and from start to finish, the experience was exceptional. We were greeted by Ashot, one of their sales associates, who was phenomenal, incredibly kind, warm, and welcoming. I was interested in test-driving the electric G-Wagon, and he was extremely accommodating and helpful while walking me through different options. When we weren't able to immediately find exactly what I was looking for, Tod, the General Manager, stepped in, and I truly can't say enough about him. We worked with Art, Ashot, Alex & Tod, all phenomenal with their customer service. Tod is the kind of leader who was clearly meant to guide a sales team. He is honest, kind, professional, and genuinely looks out for his customers. His goal is not just to make a sale, but to build long-term relationships, which is exactly what I value when making a major investment. Art was also fantastic, and honestly, every single person we worked with was outstanding. I ultimately ended up leasing my CLE 53 AMG, and Tod and his team went above and beyond to find the exact car I fell in love with. They arranged a transfer and had my car ready the same day. Amazing deal, amazing staff, and an amazing experience. This is the first time I have ever truly enjoyed the car leasing and purchasing process. Mercedes-Benz of Encino, and Tod in particular, have won my business for life. I will be recommending them to everyone I know. If you are reading this and considering buying or leasing a car, do yourself a favor and go to Encino Mercedes. It will save you a huge amount of time and stress. I only wish I had come here first, but I am happy it was my last dealership, because I will never go anywhere else again. Thank you to Tod and the entire Mercedes-Benz of Encino team for an unforgettable experience. You were truly phenomenal.

Horrible , liars, don't waste your time here. I called to confirm that a car was on the load Ashot…read morepapazyan told me that it was in fact at the property. Confirmed on the phone. I said great on my way, ready to buy. I get a text 20 Minutes in my uber saying the cars not ready I let him know I'm 5 minutes out . I show up, the cars not only in fact not on property it won't be ready until tomorrow. Waste of time. Disrespectful . Ashot papazyan - this dudes giving Armenians a bad name ! Update creepy sales man starts sending me photos of him a celebrities . Really creepy

Amazing the first and only word I can describe this place. Unlike most car dealerships this place…read morewill put you before everything else to ensure you are above and beyond satisfied with your purchase. Robert was amazing, he really went above and beyond to get me in a car that was right for me. The staff is beyond friendly and if you are looking for a car please look no further. Ask for ROBERT

The vehicle I purchased from this car lot had frame damage, and it was not disclosed to me at the…read moretime of sale. They overpriced this vehicle. I paid over 13,000 for a 2018 Malibu that had a salvage title and frame damage. Before purchasing a vehicle, make sure you check the Carfax. When I traded in my vehicle for a new car at a dealership, I only received $ 2,000.00 because of the frame damage and rebuilt title. Total loss. Plus, the bank they used to finance my vehicle charges high rates. (Royal Finance).