Steve is a professional. He's very knowledgeable and his mechanical expertise is stellar. Without a…read moredoubt the best car salesman in the great city of St. Augustine. Give him a ring or stop by and see his inventory.

From the owner: Over 50 vehicles for under $4999 cash out the door! No…read moreDealer Fees! No hidden costs! Public Auto Auction first Saturday of every month at 10 AM!

They earned 0 stars. Stay away. Service will jack up the rates for their own benefit or perhaps in…read morehopes you'll buy a car instead of repairing yours. We just needed a transmission sensor and they quoted a whole new transmission. ‍

I'll give a realistic rundown of the car buying process here as of January 2026…read more Sales person Missy was extremely pleasant and easy to work with. Zero complaints about her. She was friendly and not pushy at all, gave my kids 1000 more snacks than they needed and was just all around great. That's where the good stops. This dealership advertised lots of things and didn't follow through with any of them. 158% of blue book trade in value Lifetime warranty included Zero percent financing $33,000 all wheel drive pathfinder I called to confirm what of these can be combined before driving 2hours each way with small children. The managers have to approve all the deals and basically said they don't really honor the advertising and sucks to suck. They use techniques like adding unauthorized down payments to make things appear cheaper than they are. They will also use your tax credit from your trade in to make it appear like they are getting you more for your trade in than they actually are. After all the negotiations nonsense they will take you into finance to try and sell a bunch of warranty products you don't want. When you finally finish this malarkey they do something we've never experienced in a dealership. They literally try and force you to see car insurance sales pitches that you don't want. At this point we had been there 5 hours with 2 tired kids and it was like a hostage situation. They then have the very sweet sales woman give you a survey on her performance. Her performance is AMAZING but I'm sure they use those surveys to make it seem like the whole process is amazing... it is not. At the end of the day we ended up with a decent deal but certainly not worth the 4 hours in the car plus the 5+ hours in the dealership and we missed out on the activities we intended to do with our kids while in town. Just a little added details, we looked at 1 car, knew what we were there for, and test drove just 1 car. Negotiations were done fairly quickly but the upselling was insane.

I saw a 2003 Saab Convertible on the Facebook Marketplace that I was interested in. I reached out…read moreand Joe and I agreed on a price after he spoke with his partner. I asked if he would take a card as payment, the dealership isn't equipped with this technology. He wanted me to send a Bank of America check overnight mail and wait for it to clear. I'm in the Charleston, SC area and the dealer location is St. Augustine, FL. I had transport lined up after the waiting period for the check to clear. Prepared to overnight a personal check as we agreed. I asked for the VIN to add to my insurance. At this point things go south. Joe says the whole thing feels "scammy." At this point my fears after reading the other reviews as confirmed. Joe then begins to throw insults my way. He said I could have wired transferred the funds and this would be done. Had Joe given me this option the day before, he would be correct, we would have been done. Just looking for an inexpensive toy for the weather. I'd do a second check before engaging in business here.

Kenny is great! Only buy cars from him!! He's reliable and makes the whole situation which is…read moreusually uneasy when purchasing used vehicles, completely comfortable! He is awesome!

Came in for my 8am oil change appointment. I had been in before for my 2009 Camry. Now I brought in…read moremy '22 Camry. It was quick I waited about an hour not bad. I received a recommendation on my 4 tires needing to be changed; tread was worn, advised it could be dangerous when the roads are wet. First quote was about $1100, I declined because I wasn't expecting it. Shortly after the man that checked me in said he could add a discount if cost was an issue brought it down to $953 tax included. I did schedule that service out 2 weeks. Nonetheless insie was clean, spacious, there wasn't a list of "to do's" like the dealerships hound you for. It also didn't take super long like the dealership does even with an appointment. Kind, friendly service, no pressure buying.

This shop and the other shop for big trucks are go to mechanics in St Aug. this place is very…read morereasonable on price and does great work. Wouldn't take cars anywhere else

This is the best car lot in st Augustine FL the sales man Cam dose everything to help you he goes…read morethe extra mile for you . There car's and truck are good they have a mechanic on duty you can talk to they don't try to sell you a car and push you out the door like most car lots there very friendly awnser all your questions and can get anyone approved to buy a car . We have bought 2 vehicles from them . The payments are reasonable the whole process is easy. Cam will deffenly take care of you he is a awesome Sales person and will get you into a car Dixie Barnes

From the owner to the sales rep you could never get a straight answeR. Bought a 2015 F-150 Platinum…read moreTruck for $19,xxx.00 and it came with a lot of issues . First of all I paid for it from June 4, 2024 and I did not get the truck shipped to me until 3 months later because the sales rep stated he ordered an omg part and then I called Jaesen Klett who is the owner and said the sales Rep Randall Wilkinson did not order because he is the one that does orders . It came with a leaking sunroof and mold and mildew inside the passenger front and back rug soaking wet and the rear window track off, rusted hub which they claimed to have fixed, 2 front tires with the thread coming out, a rusted oil filter and only approximately 2 quarts of oil, a key housing with no key inside of it. The supposedly Body Control Module that they claimed to have fixed is not fixed. They said that they were going to ship it to me with the price include which never happened, the entire exhaust system was hanging, the hose for the coolant busted out the same day it was driven from the port to home and before it came they told Tote Maritime it was within limits to be shipped for $1,2xx.00 and I had to pay over $4,xxx. 00 to ship. Please Run Fast These people don't care and don't return phone calls, sells you a pieceof junk for lots of money and then sends you an email with an additional bill to fix it and yet when you bought it they stated it's in good condition and bought it from an auction in Atlanta.When you do get them and want answers the sales rep told me I am doing to much. I even spoke to the owner of the place who told me he does not care if I have a taped convestation. My situation is one for lifetime channel movie. Read the reviews I cannot make this one up. Imagine the sales rep is a man from my hometown and I have used him in the past and my friend as well and he does not answer my WhatsApp messages.

We went to look for a used vehicle and we were greeted by Jason Gama. He listened to what we were…read morelooking for and showed us exactly the vehicle we wanted. Jason was never rude and never tried to push us to purchasing something that we didn't want or something more expensive than what we wanted to spend. Jason Gama was one of the best people I have dealt with when purchasing a vehicle. We also had a great experience with BJ Brooks and Daniel Dudley. I would definitely recommend them to anyone who is looking for a great reliable vehicle at a good price.

Hannah & Josh are ABSOLUTELY INCREDIBLE!!! I have never purchased a car before and doing everything…read morefor the first time, by myself. They made sure to set me up in a good reliable vehicle in a price range I can afford. No pressure & no stress. These two make a FABULOUS team and I highly recommend coming to this specific dealership to make your car purchase.

I'm always nervous going into a car dealership for the obvious reasons. However, VW of St…read more Augustine was zero pressure and made me feel right at home. It was pleasantly refreshing and such a positive buying experience. They were priced great, were honest and upfront about everything and I left feeling like a got a great deal and a great car. Go tell all your friends and family members to check them out...they won't be dissappointed!

So we bought a used Toyota RAV4 from this dealership, the sales person was very honest but the…read moremanager i was not impress, he would not negotiate with us, which in the back of my mind, SHOULD HAVE walked away but my husband really loved it, I didn't want to disappoint him, one month into it, my husband took it to get an oil and filter change, so far was told, cabin filter was black, oil filter was severely damaged and leaking, they said it was a good thing we brought it in. So, go with your gut even if it will disappoint your husband, for the price we paid, we could have bought a new one!!

Great service today from Coben - super nice and great asset to your dealership…read more Thank you!

On June 12, 2026, I paid cash for a 2021 Kia Telluride represented as fully inspected and…read moreroadworthy. Within 48 hours and under 65 miles of driving, it suffered 3 dangerous loss of acceleration events. On June 14, my husband and four children were stranded in live traffic inside a single lane construction zone. It failed again the next day, requiring out-of-pocket towing with no reimbursement. Post sale communication plummeted. Before communication was excellent while seeking assistance retrieving a cashier's check to pay them. Updates were withheld until I filed an internal complaint. Service diagnostics revealed multiple engine misfire codes (P0300, P0301, P0303, P0304) requiring ignition coil replacements. The advisor admitted prior trouble codes were suspiciously cleared before our purchase. Furthermore, a rear-end hum affecting communication with my children at the rear of the car remains unresolved despite the dealership blaming tires the owner installed. They changed the tires only for the sound to continue. They've requested to service the tires once again. When we requested a refund, management engaged in predatory financial coercion. They initially offered a firm $17,000 trade in value, claiming thousands of depreciation from Monday-Friday plus a few days sitting in their service dept. The next day, they arbitrarily raised the offer to $19,000, but explicitly conditioned it on us buying another vehicle, threatening to drop it back to $17,000 if we walked away. These actions demonstrate deceptive trade practices, negligent pre-sale inspections, and coercive tie-in sales tactics. Chris, a manager and owner TEXTED me after my review and bbb complaint as if he was attempting to resolve the issue. I texted back, no response. I've called 4 times, no response.