Work was done in a timely and efficient manner! James is…read morealways very capable and helpful. Thank you.

I took my BMW to this shop because it was having turbo-related issues. After their diagnosis, I…read morepaid about $850 for the repairs they recommended. As soon as my husband picked up the car and started driving it, smoke began coming out of the vehicle. Not only was the original problem not fixed, but the car came back in worse condition than when I brought it in. I was then told the vehicle actually needed over $5,000 in turbo repairs. Had I been told that from the beginning, I never would have agreed to the $850 repair. As a customer, I expected a proper diagnosis. As a mechanic, you would think the goal would be to correctly diagnose the issue and make the vehicle better--not return it in worse condition. One of the most concerning parts of this experience was learning during a phone call that the vehicle was never test-driven after the repair. I have a recording of that conversation, and Andy was very rude . Like you are going to be rude when you just stole money from me . The communication throughout this process was also frustrating. Whenever I asked questions or requested that we communicate through email so everything would be documented, I was repeatedly told to call instead. I felt my concerns were dismissed, and I was spoken to in a rude and unprofessional manner. The only resolution they offered was to refund the cost of the parts, not the full amount I paid. They also wanted the parts they had installed returned. I repeatedly asked how I was supposed to know that my original parts would actually be put back on my vehicle, but I never received a clear answer. I kept telling them that After trying to resolve the matter directly, I filed a complaint with the Better Business Bureau because I felt I had no other option. Definitely do not recommend.

Star Auto was phenomenal. My vehicle was completely inoperable and the mechanic was proactive and…read morefully transparent about pricing and timing while letting me direct the next steps so I wasn't paying for anything unexpectedly. They were fast and also made it very convenient to pick up the car and if it had taken longer the process for taking a loaner vehicle was also very simple. I was very happy with the service and would gladly recommend this top-notch shop.

Outstanding customer service! They came highly recommended, and they absolutely lived up to the…read morerecommendation. Peter was professional and very knowledgeable. Thank you, Peter, for the excellent service!

Getting an appointment was easy. Service is fast and straightforward. It did not take me an hour…read morefor the change oil service.

Great mechanics, friendly and honest. The team at Glenn & Sons never does any unnecessary work. We…read morehave been going to them for over 20 years and they are fabulous!

Mundelein Tire and Service is the best! My car, while old and still runs good is all types of…read morefunky. I needed to get an oil change and the prices are decent here while the service is pretty good so I knew I wouldn't go anywhere else. While changing my oil, Dan and the tech, Nikolai, were able to find some other issues including my brakes, egr valve gasket and camshaft plug. They were honest with me regarding what they found and gave me a decent price without tryin to run me up which I appreciated. Overall, they did a great job with my car and they didn't try to push unnecessary work to be done on my car. I will continue to use them and I would highly recommend everyone else to as well. Shoutout to Nikolai and Dan--thanks for taking care of my car.

I made an appointment using their on-line service. They tookk me on time and I waited for my two…read moreheadlamps to be replaced. The service was quicker than I expeded and cheaper than I thought it would be. Nice people who want to accomodate your needs. I have found that they will be my service provider of choice.

Took my BMW in to get all the fluids changed (transmission, transfer case, and brake flush) and had…read morea really good experience. took care of everything, You can tell they know what they're doing, especially with Euro cars. I originally didn't plan on changing the diff fluid, but Rei recommended doing it while the car was already there and explained why it was a good idea. I'm glad I went ahead with it. They also took the time to inspect my front struts while the car was there and let me know they're starting to go and should be replaced soon. I appreciated them pointing that out and explaining it instead of just ignoring it. Their pricing was fair too, especially after getting quotes from a couple other places. The whole process was smooth and the car honestly feels better driving now. Definitely a shop I'd come back to and would recommend if you need work done on your car.

These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

Awesome service and honesty!! Always does what's needed and not the things you don't need like…read moredealers will do.

Tony is Very Honest and Professional with the Car Service!…read moreMy car was very quickly checked with an inspection! Thank you!

very honest, prompt and quality service. Tony was very thorough and gave me honest options. thanks!read more

I have used Auto Lab for years. They always do great work!! They take care of my personal needs as…read morewell as my fleet of FREE loaner vehicles at Sharp Auto Body. Yony and his team do great work at fair and affordable prices. I highly recommend them!!

Always a great service experience. Prices are fair…read more Wait times are dependent on numbers of cars so don't run late for your appt!

I am writing to express my disappointment regarding the recent changes at Duxler Tire under its new…read morecorporate management. It is clear that the current approach has shifted away from the customer-focused service that Mike Foster previously provided. The new owners are not honoring service packages that customers previously purchased, and the costs associated with their new showroom appear to be reflected in higher prices. I want to advise other customers to be cautious, as the store is no longer upholding the commitments made to those who supported the business in the past.