Stopped in for oil change and asked to check a couple things. Michael was super helpful and Leonard…read morewas quick to diagnose. First time customer but I can see why all 5-star reviews. Friendly, no pressure, very busy shop.

I had not previously used this business. I made a 2:00pm appointment and when I arrived at 1:55pm I…read morewas taken immediately. The service took about a half hour to 45 minutes. Not only is the waiting room comfortable but they have complimentary coffee available. And the washroom is immaculate. The price for the oil change is the lowest I have been quoted for the area I live in (Palatine/Rolling Meadows). The employees who I interacted with were friendly and knowledgeable. While talking to one of them I inquired if they do body work and he said, "no, but what do you need?" I told him I had hit a pothole on 53 and the front bumper separated from the body of the car on the driver's side. I had been told the clip that holds the bumper to the car was broken and I will need a new bumper. The employee said he would look at it. He came back and told me I had been misinformed. The clip wasn't broken off it was just bent. He used a small tool with a hook on it and straightened the clip and pushed the bumper back in place! I thought I was going to have to purchase a new bumper. What a delightful surprise. Use this location for your car needs and support a local small business. You won't be disappointed.

Took my BMW in to get all the fluids changed (transmission, transfer case, and brake flush) and had…read morea really good experience. took care of everything, You can tell they know what they're doing, especially with Euro cars. I originally didn't plan on changing the diff fluid, but Rei recommended doing it while the car was already there and explained why it was a good idea. I'm glad I went ahead with it. They also took the time to inspect my front struts while the car was there and let me know they're starting to go and should be replaced soon. I appreciated them pointing that out and explaining it instead of just ignoring it. Their pricing was fair too, especially after getting quotes from a couple other places. The whole process was smooth and the car honestly feels better driving now. Definitely a shop I'd come back to and would recommend if you need work done on your car.

These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

I have used this business on three different occasions. Two for brakes and recently for one that…read morewas related to noise. They looked and found where it was coming from and called me with an estimate. they fixed it right away when they had it in for a reasonable cost. They are extremely honest people who do not want to spend money that is not needed even when it comes to an upgrade. I highly recomend them and do not know why this is showing not in business cus i was there yesterday and have an appointment for next week?

I found this place on yelp when I needed a shop nearby. They were extremely fast, and honest. Will…read morebe coming back.

I would give Eric ten stars if I could…read more My family and I found ourselves in a nightmare situation: our wheel bearing failed in Chicago traffic, halfway through a cross country road trip with two kids and a dog. A frantic Google led me to Eric. I called him and, unlike every other mechanic we reached out to, he took our emergency seriously, and assured us he'd look at our car right away when we got to him. True to his word, he had our car up on the lift within 15 minutes of our arrival, and brought us over to show us the (sadly very catastrophic and obvious) failure of our wheel bearing, and the other systems it had taken out with it. He gave us an itemized clear estimate, which identified a part he wasn't sure we'd need, and clearly laid out our best and worst case scenarios. His costs and timing were exactly as advertised. Thankfully we did not require the extra part, and he was honest about that. Eric was kind and friendly, got us the information we needed when we needed it (making extra phone calls to give us a clear timeline), and let all of us (including our dog!) hang out in his very nice clean waiting room. He had sodas, and a TV, so the kiddos were happy, and we were back on the road within 4 hours of our arrival which felt like a small miracle. Our car is running great. His costs were fair and reasonable. While he isn't immediately off the highway it was very easy to find him, and under 5 minutes' drive from 90. Highly, highly recommended! Bonus: he had some really cool cars he was working on, which we got to check out, and a display of vintage car parts that were fun to see.

Extremely disappointed and frustrated with my experience here…read more We brought our truck to this shop while shopping for a new vehicle, and it was left in their care for less than a week. When we returned to pick it up and sell it to a company, we discovered that our catalytic converter had been sawed right off while parked on their lot. To make matters worse, when we brought it to their attention, we were told they don't even have security cameras monitoring their lot. Leaving a vehicle with a business comes with a basic expectation of security and accountability. Discovering stolen parts and costly damage right when we were trying to sell the truck was a total nightmare. I strongly advise taking your vehicle elsewhere if you expect it to be kept safe.

Whenever I need to go to Casey to have my something checked on my…read more2013 Ford Fusion I am always happy with the service and the results. Every staff member that helped me was awesome! Thank you all! Judy S

UPDATE 4/26/2023 I…read moream absolutely mind-blown by the ownership and accountability taken by Casey Automotive's owner, Mark. While, I would give my one-time experience with the mechanics a 0 star rating, I would give the follow-up by the ownership and absolute 6 star rating out of 5. That averages out to 3 stars. I would say that I have rarely seen this type of follow-up and care for their customers and their experiences from any other business. This was truly the example of good business practices. Mark compensated me for the outstanding bill associated with my issue and then some for my horrible day. I will assume my experience was an anomaly as I have never had this issue prior to this day. I thank Mark for reminding me that Casey is a family-owned business and a member of our community and I will do my part and continue to pledge my future business to their garage. Thank you again for making me feel valued as a customer and doing the right thing. Your business is truly an example for all other businesses out there.

Mike, the owner, was attentive and started the PPI on time…read more His conclusions were very detailed and tremendously helped in the decision to buy the car. Thank you for your great service!

This is a great shop. I needed an exhaust repair on an older Toyota. Mike and his staff took the…read moretime to explain exactly what I needed and worked with me to get the repair done at the best possible price. Professional, knowledgeable and sincere staff. I highly recommend this business.

Hated leaving my super trustworthy mechanic/body shop in Oak Park (Danny at Suburban Auto) but Car…read moreDoctor Jr has definitely taken their place. Over the last four and a half years I've brought in four different cars including family members cars and all have been handled with premium care. Jeff and Jim have always been overly communicative, never do any work that they don't talk to you and get your approval first, and their team does great work. The pricing is very fair. They will even give a new car a full inspection and give you honest feedback. We had a family member buy a car from Carvana that had some issues that were covered under warranty. CD Jr dealt with the third party completely and updated us every step of the way. If you want your car worked on by honest mechanics who won't talk down to you (a complaint my wife certainly and justifiably has) and treat you with respect, go to Jeff and the gang.

They are knowledgeable, fair and honest. They're also helpful and reasonably priced. They are…read moreeverything you want when having your vehicle serviced.

Tom was great. I'd never been here before, but was looking for something close to where I live…read more But I wanted to find someone who was honest. He is. He was so helpful, like years ago, when folks took the time to talk to you. He explained everything, showed me what he found. I was so nervous I wouldn't be able to afford it, but I needed the air conditioner in my car working. And the cost ended up to be very reasonable. I am so glad that I found him. I will definitely go back if I need anything else. And I do recommend Total Auto Repair to anyone who wants to go somewhere, where you don't have to be nervous of being taken advantage of. He took his time to be sure everything was covered and made my day better.

Total Auto Repair is that neighborhood shop you'll want to take your car too. Tom the owner, is a…read morevery knowledgeable mechanic. He will not overcharge you and he will make sure you are safe on the road. As he did for me, he fixed a car I had years ago and now with a newer car getting older. I needed some work last week and it was easy to get in touch with him again and get it fixed. I hope I don't need him for a while but if I do. Tom will be the only person I will call. Just by that first encounter w/ him. You will know that your car is in the hands of someone who truly knows what they are doing. And he will make sure you are safe.

Grease Nomads and Z specifically there were excellent. I needed a pre purchase inspection for a…read morecar I was looking at buying out of state. Z responded and followed up quickly. Was available the next day, and was VERY thorough. He saved me thousands of dollars and I HIGHLY recommend their services.

Z did a great job figuring out the issue for my headlight wiring repair. We ran into an issue with…read moreparts because my vehicle is quite old, and he spent a good amount of time trying to find the right part, as well as devising an alternate, cost-effective repair at my request. I felt bad to call him on a freezing day (like high of 5 or so), but he still honored the appointment, and overall did a good job. I will likely use his services again.

Helped a ton on a Sunday when most places are closed. Had great deals and saved me some money. Luis…read moreand Manny were great, talked me through everything, and were really hard working. Definitely recommend!!

We asked for a reading of our service light codes and they did it within 10 minutes of us coming in…read more1.5 hr from closing. They figured out the codes and gave us some recommendations of what to do or how to handle it. Free of charge to check the light.