Dang, these guys were quick & efficient in the pre-check lanes. I was impressed with how painless the process was & signage was clear. The agents were on task, keeping traffic flowing. read more

The worst TSA employees, I go to airports most of the time for my job but so far TSA at JFK terminal 4 is power tripping most of the time . Privatize ??? I'm against it but going through JFK I think they need to...... read more

Easy breezy... Very quick and easy to get through. On a Thursday at 8:30am there were no lines or crowd of people for an international flight. It's a huge bonus to have Pre-Check as well. read more

TSA Checkpoint Terminal 4 A - Airport Terminals Near Me - Jamaica, New York

First I had TSA precheck and the lady informed me my 10 year old child also needs to have precheck approved when it says on their website children under 12 do not need one. Sent to the regular TSA line. Regular TSA lanes treat passengers like criminals. No customer skills what so ever. At this point they can do whatever they want. Bought alcohol in a duty free shop internationally from Spain. They made me abandon it at my connecting flight from NYC to LA. Or gave me an option to check it in on my already checked in luggage which is impossible! Staff does not understand how flying works and how international travel is like. Rude people on the team. But great way for tourists to remember the USA for being impolite people. And a reminder to us citizens, that TSA are on a power trip. No other country does this! read more

Whoever is running this terminal is doing a terrible job. USA citizens are in line with small kids with pets for over 1,5-2 hours to pass passport control. We need a good manager in this terminal. All of the tourists are in line for 2-2,5 hours. It is a disgrace that the biggest airport in NYC is so unproductive. Get some experience from other countries how to handle a business ( China, Singapore, South Korea, etc). read more

Worst. Ever. I am an extensive traveler for over 30 years across the world. This is the second time I went through Terminal 4 - and Delta One / SkyPriority for that! - with the rudest roughest treatment ever. Condescending, rude, just standing there not helping with the trays that can get stuck. Rough and rude with a couple of orthodox jewish passengers, and rude till the end. Besides taking for ever, it was an aweful experience and these people should not working in passenger facing positions. read more

It was horrible for anyone in even a semi rush. I know they mean their business and they have to be strict but they were plain rude and not to mention that we were rushing to make it in time to my flight and the worker in front was having a long conversation with a person with a minor problem and they were joking around with each other all the while the people in line were missing their flights! Horrible I would recommend better staff however thankfully the Avianca staff were very helpful in getting me to my flight once I made it past TSA read more

The service sucks here Micheal Jean he works for the TSA he's a lead. I had the worst service with him. I felt like I was being in interrogated because my identification is on my phone and instead of the state of New York saying that they do not accept that as a valid ID they gave me a hassle. I had to wait there more than an hour for someone to clarify what was going on then I had another TSA agent which was actually really rude. His name is Christopher either Spanish or white really rude to me asking me what was I saying we live in a scary world with scary times it was very uncomfortable. I'm glad that I made it through to just go home. Service sucks at JFK. read more

They are very slow here even when there are less than 10 passengers in line. This is the only airport I've been to where you really do have to show up hours before your flight because TSA will do everything in your power to make sure that if you're running late, you're going to miss your flight. During my last unfortunate encounter, I left my phone behind which was my fault. An agent claimed she tried to tell me by saying "So you're not going to stack your bin" as she saw me struggling with 2 dogs and my bags. I understand that the majority of people in this world aren't polite, but TSA is just notorious for being jerks. It's not like I was the only person who left my bin. In fact the line was backed up because several people left their bins. They cleared those bins as I was putting my items back in my pocket, putting my dogs back in their bags and trying to rush to my flight; therefore, they expected me to do what they let every other passenger get away with not doing. LGA needs to have more international flights because JFK is played out altogether. read more

Horrible people and service. Everyone working there was rude. I was traveling with my 5 month old baby with ice packs for breastmilk, water for formula, and breastmilk. Of course it got flagged and with 20 mins left to board, we were waiting for someone to check it out. The tsa were just standing there. When I flagged down tsa to check all she said was someone has to check you have to wait and walked away to stand around doing nothing. I had to flag another tsa down and explain what's in it and to be checked quickly since we were about to board. If you don't speak up, they make you wait and don't even tell other tsa to help check. Worst tsa ever!! Even asking for more small trays they were unhelpful. If you hard your job that much don't work there!! read more

Omg! The TSA agent at the Delta terminal was horrible. The wait time to get through the security line was 1 1/2 hours. We witnessed the most laziest person that I have ever seen before in my life. I get it! There are a lot of people coming through the TSA lines and we can be annoying. BUT, this agent couldn't of given a crap. Even a turtle moved faster than her. And if you voiced you concern about missing a flight because of her lack of doing her work, she would move even slower. read more

I forgot the reason why I don't like to travel is because I don't like to deal with TSA associates, they are rude, uncaring and unprofessional. Horrible experience today with a Supervisor, afro American, Joshua, whose name. Clearly does not go with his persona. Had me waiting after he was alerted by the agent that my pass code was not scanning. Then the heavy set, afro American female referred to me as "girl" and then denied it when I pushed back on her. Finally I asked another young lady if I can just go print a new one and she said yes. With her mean demeanor, too. Lol. Now I'm back on a longer line to listen to the Asian worker tell me to get myself organized simply because I put my sneakers on the conveyor where all other travelers put them as well. So much for Priority. This was my worst experience ever. Not to mention that all they do is yell at travelers to push the bins down. Like who do they think pays their salary? All this at Jet Blue checkpoint. They are so lucky. read more

RUDE! RUDE! RUDE! TSA agents are the worst there! They need an etiquette training. They are waiting for people to make mistake so they can yell and ridicule you. I do not know if they even know their own policies and rules as one TSA agent is telling people the opposite of what the other TSA Agent is making people do. They need more TRAINING about the job and how to handle people in a descent and respectful manner. Their job is to assist people and maintain safety and security not to berate and make people suffer to show authority. They lack MANNERS! JKF TERMINAL 4 is the worst TSA agents I have experienced. My family and I traveled quite a few times in the past years and these agents by far is the worst. HUMILIATION, RUDENESS AND CLASSLESS are the words on how I describe why they work there not SAFETY AND SECURITY of travelers. read more

The lines are usually long and serpentine. The people working there are anal retentive on a good day and just plain mean on bad ones.

TSA checkpoints seemed to be getting less and less painless. Most of the flights out of this terminal are Delta so it gets busy. That being said, the past two times I've been thru here the lines have moved very quickly. It couldn't have taken more than 15 minutes to get thru the entire process. read more

This organization illegally forced mothers to throw away their milk. That's bad. Their uniforms seemed clean. read more

Truly the worst TSA security experience we have ever had! It felt like a descent into different levels of hell - no exaggeration! Had we not arrived more than 3 hours before our Singapore Airlines flight to Frankfurt, we would have never made our flight. We had done everything correctly- checked in the night before online, printed out tickets, had only carry on luggage, had TSA pre check, etc., but it didn't matter. When we saw the labyrinth nightmare of security lines we were stunned. There were long rows of people going back and forth, seemingly to nowhere. There was NO special line for TSA pre check After almost an hour in line, we finally got up to the agent. He scanned our print out tickets and said his machine would not accept them so that we would have to start from scratch at check-in to get new tickets printed. I almost burst out crying and said we would miss our flight if we had to wait more than an hour through the line again! He said he was sorry but there was nothing he could do. We raced to the Singapore Airlines check-in counters and they printed out our tickets an told us that the TSA software is so archaic that it OFTEN rejects tickets printed at home Security. Alas, he could only get us somewhat closer to the front. We finally got through Security 1 hour and 45 minutes after we had started!! Be forewarned - Don't print your tickets at home if you are going through JFK security! We have never had this kind of problem in all our many travels before. But now we will always show our tickets on a device or get them from check in ------- BTW, look at this strange message I received about this review from Eduardo F. from east Elmhurst.. He didn't even fully read the review since I made no mention of Trump in the review. I guess he is not able to handle any criticism of JFK TSA Security. Here it is: "My advice to you is grow a spine and not be butthurt by standard security protocol. Was it really so bad that you mentioned your clear distaste for the President?" read more

Worst TSA in the country. I try to avoid JFK at all costs. Their people are SO rude! There was a lady from Spain trying to get thru and wasn't understanding what the black TSA lady was barking at her. She was in tears and TSA didn't help, just kept yelling at her. Get a life jerks and quit trying to compensate for your sad life. Either serve your clients or get another job read more

I've traveled the world and have never encountered a less efficient security system. The bins shoot out in random order and people who were significantly farther behind in line got bins and went through first. The staff at lane 11 inspected bins out of order and as I type this we've been waiting 30 mins to have a bag searched. We are making a connection but had to leave our arrival terminal as there is no way to get from Terminal 5 to Terminal 4 without leaving the secured area. I understand the importance of comprehensive screening but this system needs to be addressed to improve efficiency and ensure passengers can make their flights. read more

I don't normally begrudge TSA agents for the inane policies of their agency. In my experience they have been polite, courteous, and very willing to help however they can, within the limited confines of their ass-backwards bureaucracy. But not here. The TSA agents at JFK are, at best, disinterested and slow. If you're lucky, they will ignore you and spend five minutes chatting before waving through your luggage. However, if they're having a bad day, they will make sure you have it worse. I've seen them rough up bags as if they desperately wanted something to break. I've watched them scream at international travelers for not understanding English. I've listened to them mock the elderly and cuss in front of children. They find the dumbest excuses to hold up the line. They even tried to kill our cat. "Really? They tried to kill your cat?" Yes. We were moving cross-country with our rescue kitty a few years ago. She's skittish. She freaks out at bright lights, loud noises, and strangers. We were worried; escaped cats have literally died in the crawl spaces of JFK. We requested a private screening so that she couldn't escape, and they refused in the rudest way possible. There was yelling ("Why are you so special?") and ridicule ("Who pays to fly with a cat?") and willfully asinine taunting ("If you're saying you can't control the animal, it must be a danger to me and my staff and the airline crew, right?"). They made me take off her harness and leash (even though it was non-metallic), so if she managed to squirm free there was no way to stop her. Eventually they agreed to check her (and us) in a private room instead of the main area, but they wouldn't let us close the door and she almost escaped anyways. It was nerve-wracking and totally unnecessary. read more

Please forward to Upper Management. A friend of mine just called me from JFK terminal 4, as he's sitting in the Lounge waiting to board his flight. 2 TSA agents, showed up handing him $40.00 that seemingly fell out of his pocket, while passing through security. While we sometimes get to read in the press about people's experiences with TSA agents, and the agents aren't usually portrayed in the most flattering ways. I feel that it's equally important to Recognize and Praise the Good Actions these men did, as they went out of their way - all the way to the lounge- to return lost money. May this inspire all of us to do and act in the best interests of Humanity. For your information, they were 2 gentleman, and it happened in Terminal 4 JFK at around 11:00 PM today. Grateful and inspired, Yours, Saul read more

tsa lost and found. amazing job!!! forgot bad at terminal 4. they recovered bag, and transported to honolulu. thank you!!! read more

The most HORRIBLE TSA in the country. I travel 100,000 miles a year and completely understand that it's Hard to deal with thousands of people daily, but does NOT give TSA the right to treat people SO badly. TSA should make it mandatory/required to go to college for at least 2 years before being ale to work for TSA. Way too much power for the regular everyday person. AVOID JFK TSA if possible read more

What a terrible security checkpoint. I've never felt so violated in my life. I travel for a living and see many security checkpoints. This one was by far the very worst. Jfk tsa, you guys need to get a life and start treating people decent. read more