jacobs pickles was amazing the service was fantastic…read more Genesis was amazing waitress beer was fresh pickles were fantastic

Seems like terminal 5 at JFK is getting a facelift! It's looking promising…read more There are quite a few decent food options for folks with NO dietary restrictions, but alas, for gluten-free folks like myself, the options remain slim. The little autonomous fridges advertising "fresh food" were completely empty. The lines for Starbucks, Dunkin', & Shake Shack were downright abysmal - long & unmoving. There's a lot under construction, though, so more options may be incoming.

John F. Kennedy International Airport (JFK) is one of the busiest international gateways in the…read moreUnited States. It offers a wide global reach and airlines support. JFK is large and spread out, with multiple terminals connected by the AirTrain system. Moving between terminals can take time, so planning ahead is important for connections. The airport has a limited range of dining, shopping, and lounge options. Our terminal was dated yet sprinkled with modern pieces of artwork. Security and immigration was relatively easy and connecting was straightforward

Airport customer service is non-existent. JetBlue is a…read moreridiculous HOT MESS. They charge $5 for every bag at curbside check-in; and they got rid of the check-in counters inside, and force people to do their own check-in and bag tags via a kiosk..... then, without any guidance or signs or helpful customer service teams, you (as the paying customer) have to find a baggage handler who can double-check your "check-in luggage" and scan your boarding passes and your ids and then weigh your bags and finally push them through the belt. It's a f*cking hot mess. People all over the place, getting frustrated, not knowing which way to go; not knowing who to ask; not knowing how to proceed. WHY NOT JUST HAVE A NORMAL CHECK-IN COUNTER/line and stop the madness!?! :( It's no wonder all the JetBlue customer service team are GROUCHY AF and all of them act like they HATE their lives. Zero smiles, zero customer service and no care whatsoever. The JetBlue I knew and loved is LONG GONE...... this process SUCKS. And after wasting almost an hour just to check-in our luggage (yes, the lines were that SLOW) --the so-called "PRIORITY LANE" takes another hour just to go through TSA check. JFK/Jetblue should DO BETTER!! BE BETTER!! We're all paying you top dollar for your so-called "excellent customer service" --WHERE DID IT GO?!? The only reason we put 2 stars is because the TSA agent was funny and tried to be positive......a big thank you to him. And another star for our flight attendant who was super friendly and polite. She was the ONLY ONE (out of 4 FAs)who smiled and kept people on the positive vibes. The other flight attendants and "customer service" agents were just grumpy AF and had perpetual frowns on their faces. JFK / JETBLUE = FAIL

Surprisingly, despite the long lines, the process moved very quickly. I felt like I was constantly…read moremoving instead of standing around waiting, which made the experience much more pleasant. If you're flying Delta, be prepared for a bit of a walk, as the terminal is located all the way at the end. It feels like you're walking for quite a while before reaching your gate. By the time I arrived around 5:00 a.m., all the stores were already open, and there were plenty of travelers throughout the airport. Despite the early hour, everything was well organized. The airport was exceptionally clean, well maintained, and easy to navigate. Overall, I really can't complain. It was a smooth and efficient airport experience.

JFK Airport Travel Tips…read more Move with Purpose: JFK is always packed, so know where you're going and keep moving to avoid delays. Security Tips: If you have CLEAR and TSA PreCheck, getting through security is much faster. If you don't, consider investing in them if you're a frequent flyer--they're worth it. Lounge Recommendations: American Express Lounge - One of my top picks for comfort and amenities. Chase Sapphire Lounge - Another favorite with great perks. Capital One Lounge - Haven't tried it yet, but it's on my list. ro Tip: Frequent flyers will benefit greatly from both TSA PreCheck and lounge access for a smoother JFK experience.

Well I don't understand what the hell is going in terminal 7…read moreThere's a massive construction project going on and some of the workers smell like they are just sleeping in a pot farm If you are on a frontier flight you might end up here Frontier is like spirit but it might cost you more I was on a flight from jfk to ohare and they said " please deplane fast we are late from the upcoming passengers going to Atlanta." Classy I spent 12 hours in the terminal recently becquse I flew from Greece The Dunkin' Donuts downstairs only opens on some days at 5 am but this day I was there they opened at 6 . I look forward to the final renovation

Well I didn't really have a choice for what terminal I wanted to use but this one was okay. It's…read moreone of the older ones and there is some construction. Check in was super fast, TSA only took 15 minutes. Friendly TSA workers and thankfully there's a Dunkin except they have no frozen drinks. There isn't much to do fortunately there's free wifi and tons of places to charge your phone and tablet.

If judging this from an American perspective based on US standards for major airports, this is a…read moredump. It is small, inefficient, and badly in need of an upgrade/refresh. Several international carriers use this terminal such as Air France, Korean, China Eastern, Asiana, Egypt Air, and Turkish. My advice to you is that when flying out of JFK, if you can choose an airline that uses a different terminal, do it. I think one of the biggest issues here is that because so many foreign passengers come through here, it feels like TSA and the rest of the staff in the terminal don't even try to live up to US standards. As an example, while there is a TSA pre-check line marked off, it is not open most of the time so any US frequent flyers with any sort of status get zero advantages when coming through this terminal. Since you are going through the security line with everyone else, you are subjected to very basic security practices, such as removing all of your electronics and liquids, showing your ID regardless of participation in CLEAR, etc. Additionally, it feels like the TSA staff are burned out from dealing with non-English speaking visitors and foreign persons with different cultural practices so they default to giving you commands in a very surly, curt tone which comes across as almost disrespectful. It's really too bad because it would seem like this would be one time for TSA and the travel industry to make a good impression on visitors to our country. Based on what I saw throughout the check-in, security screening, and boarding process, this is completely a missed opportunity on the part of JFK and TSA. Additionally, the entire physical terminal feels like it was built in the 60s and has only been modified in a minimal way. The public restrooms are insufficient to accommodate the number of passengers coming through the terminal as are the seating areas at the gates. It honestly felt worse than some of the terminals I have been in overseas in second world countries. It's an embarrassment for a major US airport. Lastly, what's up with the food prices in this terminal? I realize that airport prices are always inflated and passengers waiting are a captive audience, but the prices charged at the eating venues are downright criminal. A simple cheeseburger (and I mean small and simple; see the picture for reference) and a draft beer with a tip were $42. That is insane even by NY standards! My Takeaway from this is that I would book on any airline out of JFK that doesn't come through Terminal 1. I am told that there is a new Terminal 1 coming. It can't get here soon enough.

My biggest qualm with Terminal 1 is the TSA line. There is a precheck line marked but in reality…read morethere is no difference in your experience. You can show a red precheck stamp on your boarding pass in order to go through the metal detector scanning rather than the spinny hands-up one--that's about it. The queue lines are a bit unorganized. One good thing about terminal 1 is that most of the gates are within a very short walk of the TSA line completion. In terminal 4 for example, the general facilities are more upgraded and the TSA line is more organized. If you need to change terminals at JFK even for a domestic flight, you do have to exit the secure area, use the AirTrain, and re-enter another TSA line. That's very inefficient in 2026, although I recognize the challenge of being a huge airport. Other large airports (Atlanta, Dallas) still handle between-terminal transport well. Terminal 1 is largely home to all international airlines, like Air France and Lufthansa but not Delta. Duty-free purchasing is available.

JetBlue has an always my to go. They always have various times…read more Clean and easy to get to the gate

There's plenty of seating. The staff updated us at the last minute of the flight delays. We were…read moredelayed at least 3xs. Had we known in enough time, we could've arrived later. Our original flight was scheduled to land in Nashville at 2:57p. We didn't arrive until almost 9p. We boarded the plane after 4p, i was seated by 4:22, and was stuck for some time. They had to call IT which arrived at 4:37p. We finally took off at 7:28p. Being stuck on a plane for 3hrs is insane. I wasn't able to make it to my destination in time for my sisters birthday dinner due to the delay. At one point, the captain made an announcement saying we might be ready to go at 9p after we had already been sitting for several hours. A 2.5hr flight shouldn't have taken this long.

They are totally inefficient. Seems they are contractors across the airport. The staff is…read moreunprofessional and untrained how to work behind the desk and warehouse. Nobody thinks about the many drivers who are being serviced that may have driven 6 and more hours or have a trip out long and to have to wait tremendously due to lack of handling things correctly is crazy. Other airports in region are so efficient.

Worst customer service ever. Walked up to the window across from a person who worked here and she…read morestraight up ignored me. Had to say excuse me to get her to look at me. Not friendly at all. It was like I had to twist their arm to get them to do their job.

Rough and long wait, even with Pre-Check. Sometimes you win, and sometimes you don't. This was not…read morea winning checkpoint. On the other hand, I have Pre-Check, and that also did not end with a win. There's always next time...

Overall, this TSA checkpoint is OK…read more Although it's an international terminal, TSA is small. It's in a cramped space and there isn't a lot of room for all to line up in an organized way. I was really excited to use my new TSA pre check, but it turns out this TSA doesn't have pre check. Apparently the airlines have to opt in to this, none in this terminal seem to. Despite this, the line moved fairly quickly. All TSA agents were nice and respectful.

Wow, TSA got into a fight with a passenger. Haven't seen that yet. The TSA was very rude to…read moreeveryone. My bag got put on a different conveyor belt and I wasn't sure what was happening because it was sitting there for quite awhile. Finally I asked a TSA member what was happening and he said it needed to be searched and finally gave it back to me. You also have to take out your laptop/ electronics in a separate bin even if you are CLEAR/ pre-check. It's very crowded in security, there were individual lines for each lane of bins. Thankfully I was really early so I was okay with it taking awhile. The terminal itself is really nice. There's not too many food options, but enough. I think there's Wendy's, Shisho restaurant and some snack stores. I appreciate that there's charging plugs at every chair. The Wi-Fi isn't great, but that's okay.

Functional, it's the word I'll use for terminal 2. It's obviously old, 2 levels and feels…read moreoppressive in it's construction. It gets full of people quickly and the gates are small with seating that says it charges your cell phone, but does not, because the power supply is unplugged. There is a central hub for eating, several small gift stores, but none that supplied antacids for upset stomach.

Dang, these guys were quick & efficient in the pre-check lanes. I was impressed with how painless…read morethe process was & signage was clear. The agents were on task, keeping traffic flowing.

The worst TSA employees, I go to airports most of the time for my job but so far TSA at JFK…read moreterminal 4 is power tripping most of the time . Privatize ??? I'm against it but going through JFK I think they need to......