i was referred here by my Dr. What a huge mistake. First thing was it takes 2 months to get…read morein. Totally unacceptable to start off. Then they say they had a cancellation and I could get in 7 weeks. (eye roll)!! Then they wanted my email. I said no. Then to top it all off, I have to give this office a credit card number to hold my appointment in 7 weeks! I don't think so. Last thing I want is my credit card number floating around some unknown dr office!!! Avoid this place!!

Just trying to schedule an appointment was like a nightmare - forms that were scanned were emailed…read moreto me and I could hardly read them (and I'm young and have great vision). Jen, I think it was, was SO unprofessional and rude to me. When giving her my insurance info on the phone she interrupted me rudely when I explained that some other doctors had forgotten a digit and therefore my insurance didn't go through properly. I emailed to cancel my appointment after reading these awful reviews online, and got back a weird message that was clearly typed out but made to look like an auto response, telling me to call. I called 3 times over the course of 24 hours and got sent to the hold line. Left a message asking to please call me back and confirmed I'm cancelled - they called back and didn't leave a voicemail. When I called a third time to confirm, they were SO rude and interrupted me, hung up on me. This is NOT how anyone's medical experience should go. Please entrust your medical care with someone else who actually cares.

One star is very generous. I wish I could give less. The staff are completely incompetent at this…read moreoffice. And when they're incompetent ends up being a complete inconvenience to you they do not care. They don't even apologize. I called weeks ago for an appointment with the doctor. They told me the doctor was booking really far out. I told them I wanted to definitely have him see the doctor eventually, but in the meantime, I was offered to see the nurse practitioner. I expressed to her since I wanted him to get in quickly or as quick as possible, which was within a couple weeks that I'd be willing to see the nurse practitioner quote so long as I can still see the doctor eventually" she assured me that that would be fine. So we decided on April 23 for the nurse practitioner and then she made me appointment in June to follow up with the doctor. I do not live close. I live 40 minutes away and I had to pull my child out of school, and then we drove all the way out there showed up 15 minutes early for our appointment and she proceeds to tell me that we do not have an appointment. I explained to her that I absolutely did have an appointment and she basically made it seem like since I couldn't remember the name of the person who scheduled the appointment or had some sort of text message appointment reminder that I had basically just made it up in my mind or something. She told me that I only had an appointment in June and I told her and explained to her what had happened and how I had the initial appointment with the nurse practitioner and I was told that I had a follow up appointment with the doctor in June, she told me "we cannot make two appointments at one time" which is interesting because whoever takes appointments when you call over the phone clearly doesn't know that rule and did not let me know that or else I would not have gone out of my way to call out of work and pull my child out of school to go to my nonexistent appointment because of their incompetence. Needless to say, I will never be going back there again and I do not recommend this place at all because they're incompetent, they're rude, they don't even apologize when they make mistakes or try to make it right. We were standing there she could've tried to squeeze us in, but she didn't even try. She just stood there smugly in my face saying sorry your problem not mine.

Great Specialist!! We were fortunate to have him treat 3 members of our family!! All his staff are…read moreorganized and the best in their field. I'm not sure if he is semi-Retired .

I have been seeing Dr Jiang for 4 months now and she does not even listen to my problems. She has…read morenot figured out my problem yet she discount any possibilities and refuses to do any more test to find a solution. Very unprofessional

Dr. Jiang's medical office. I wasn't warned this might happen to me, after the skin scratch…read more EXTREMELY unprofessional! This is the condition 1 week later. I've posted a photo of forearm.

He is a kind and warm physician. I am very grateful to switched to his care after my Primary doctor…read moreof 20 years retired 5 years ago.

If I can give 0 stars this is exactly what they would be getting the medical assistants are the…read moreworst they don't pick Up the phone calls nor return voicemails I had to walk in to see what was going on when I arrived they claimed that they were leaving me voicemails to a number I never gave them plus I left many voicemails with my number so yeah I will not ever be returning to this doctor again I am switching him asap and I suggest you all do the same he does not care for your heath and neither does his staff

Dr. Anand Trivedi is such a nice caring doctor. I worked in the mecical field since 1989, I havent…read moremet a doctor like him. He genuinely cares and listens to his patients. I will still come back for the doctor. The staff were nice but I wish the front desk staff could not talk to each other so loudly. They were each appearing like yelling because of talking from station to end of the hallways. Staff needs to be mindful of the roomfull of patients the waiting area. This type of interaction needs to be reserved in the break room also noticed one of the staffs artificial Nails were too long It dies not fit doctors office caring for patients. Staff must match Dr. Anand Trivedi's professionalism and high quality service.

Dr. Trivedi was nice, but I only saw him during my first appointment. After that, every visit was…read morewith a nurse practitioner. Regardless of whether I arrived early or on time, I consistently waited more than an hour to be seen, even when there were almost no other patients in the lobby. Meanwhile, the front-desk staff frequently chatted and laughed among themselves without acknowledging the long wait or providing any updates. My worst experience occurred during an allergy test#1 on Feb 03, 2026. This was not my first allergy test, so I understood that small needles would be used on my back and that some pinching or mild discomfort was normal. However, the nurse administering the test struck each needle against my back with excessive force, causing severe and unnecessary pain. I have a very high pain tolerance, but I nearly screamed. I asked her to stop applying the needles so forcefully and to perform the test normally. She did not respond, and the procedure felt even more forceful afterward. I felt that my concern and request were completely ignored while I was in a vulnerable position. This was an extremely painful, frightening, and unprofessional experience. I strongly believe the office should investigate this employee's conduct and ensure that no other patient is treated this way. I am also considering seeking legal advice regarding the incident. Overall, it was a nightmare experience.

The first time I called, it went straight to hold music. I waited five minutes and called back…read morelater. The receptionist was incredibly rude. Immediately asked for my date of birth even though I have never been there before. I mentioned that my doctor recommended them. "Name?" I said her name. "PATIENT'S name," in a snotty tone. I said "Never mind" and hung up.

They are not doctors just they are fase ppl, pleaseeee dont go there they can killing caus they are…read morenot profesional

We absolutely love Dr. Pham! From the very first visit, we have felt welcomed, heard, and…read moreconfident that our children are in great hands. He is incredibly knowledgeable, caring, and patient, and always takes the time to thoroughly answer our questions and explain everything in a way that is easy to understand. We never feel rushed during appointments, and it is clear that he genuinely cares about their patients and families. The entire office staff has also been wonderful--friendly, helpful, and accommodating. We are so grateful to have found such a wonderful pediatrician and would highly recommend him to any family looking for compassionate, attentive, and knowledgeable care!

This review is long overdue. Both my children have been seeing Dr. Pham for over 2 years. We are so…read morehappy that we have found him. Both my husband and I work full time and when our kids are sick and need to be seeing ASAP, he is able to see us. He is highly responsive. He truly cares and is very thorough. Highly recommend Dr. Pham!

I can't say ANYTHING negative about this place. I'm a white woman who needed lots of help with…read moreeverything and Chinatown was there for me at my lowest. Leo, Alvin, Jordyn in BH and the Dental Department have exceeded my expectations with the kindness and care they extend to myself...and I know for sure other patients. I will forever be grateful for finding this gem of a place. It's difficult to find good care and this is exceptional.

I really, really like all the services they provide. From the receptionist to the actual doctors,…read morethey are wonderful! Every location that worked with me has been a joy. They are attentive, respectful, mindful, thorough, and consistent. The psychiatrist I saw was willing to listen to my mental problems and I think June the therapist was a very sweet lady there to just listen which I can always appreciate. I really like the dentist I see. She and the assistants make me feel comfortable and they seem non judgemental. I have the nastiest teeth for a 32 year old. Tsk tsk on me. The substance abuse counselor, Mr. Felix was such a breath of fresh air. He went at my pace and we set realistic goals for my road to recovery. I will always choose their services over anyone else's except I'm in a program which means I have to see my program's psychiatrist only. Very good people and professional :)

I cannot say enough wonderful things about Dr. Pearce and her team. I am incredibly grateful for…read moreeverything they have done for me. When I first found the Dizzy & Vertigo Institute, I was completely lost and terrified. After experiencing two bouts of vertigo, my entire world turned upside down. My anxiety (which I had struggled with for many years) was through the roof. I constantly felt like I had this gravitational pull, was unsteady all the time, and honestly felt like I was losing my mind because I had no idea what was happening. I had seen two different ENTs, and both told me, "It's just BPPV. It should go away soon. Give it a couple of months." But no one could explain the constant gravitational pull, the swaying, or the feeling of instability. I was left without answers or guidance, and I became desperate. Finding Dr. Pearce was truly life-changing. During one of the scariest and lowest points of my life, Dr. Pearce gave me something I desperately needed: hope. She not only gave my condition a name, PPPD, but she also told me that it could be treated. At a time when I couldn't imagine ever feeling normal again, her confidence and optimism became my guiding light. From my very first consultation through every follow-up visit, I was treated with kindness, compassion, and genuine care. Dr. Pearce never once made me feel like my symptoms were "all in my head" or that I was overreacting. She listened, validated my experiences, and made me feel truly seen. Little by little, day by day and month by month, I began to improve. There were times when I felt more like myself than I had in months. And whenever I experienced a setback, Dr. Pearce was there to reassure me, adjust my treatment, and help me move forward again. I always knew I had someone in my corner, and that support made all the difference. Eventually, I reached the point where I "graduated" from treatment, and I was so excited. A few weeks after my last visit, however, I suddenly began feeling unstable again. The swaying returned while I was sitting and even when I was trying to sleep. Although I was doing my best to stay positive, the symptoms continued to worsen. As soon as I spoke with Dr. Pearce, she got me in quickly, reassessed my symptoms, and gave me a new treatment plan. Once again, it worked. I felt like myself again. One of the biggest lessons I've learned is that PPPD can have ups and downs, and I may experience symptoms again in the future. The difference now is that I'm no longer afraid. I know what I'm dealing with, and I know I have Dr. Pearce's expertise, compassion, and unwavering support to help me through it. Dr. Pearce didn't just help treat my PPPD, she gave me my confidence, my hope, and my life back. I will be forever grateful to her and her entire team. If you're struggling with dizziness, vertigo, or PPPD and feel scared or alone, I truly cannot recommend Dr. Pearce and the Dizzy & Vertigo Institute highly enough.

After months of feeling disoriented with no solution, I decided to bite the bullet and contact the…read moredizzy and vertigo institute, and I am so happy that i did. To start, in March of 2025 I experience my 1st vertigo episode after waking up to a spinning room. I wasn't sure why it happened but after going to a PT she reported I have BPPV, used the epley maneuver and sent me on my marry way. The only issue is that every month, like clock work I kept having vertigo symptoms, waking up in the middle of the night to the room spinning. I have gone to several ENTs with the same stupid response "take medication, you just have vertigo." As someone who likes to believe they're more holistic, I did not accept that as an answer. I just felt like something must be off. While it was an investment I am so happy I found DVI and Dr. Pearce. She is a literal angel and exactly what I needed at the time!! Finally, a doctor that was able to look at the whole picture and not gaslight me to believe that I am just 32 years old with a bad case of BPPV, crystals flying out of my ear every 3 weeks. She tailored a treatment plan just for me, and supported me though further investigation, including blood work, and looking at the neurology of my brain. I learned that my history of migraines and hormonal imbalance may have continued to vestibular migraines. While it was an overwhelming process with ovarian cysts and learning I have endometriosis in the background of it all, I can say that I was able to find peace in this health journey. The spinning has stopped happening in the middle of the night, I do not feel like I'm on a boat the majority of my life, I am not triggered by a spinning washing machine, or a car passing by, and I sure as heck feel like myself again. If you have the ability to see this treatment through, I highly suggest giving Dr Pearce a shot. Getting the whole picture rather than being gaslight and thrown medication at, was worth every penny!