Rude, moody and condescending. Saw her for about 20 years and the first time I brushed it off as…read moreher having a bad day. It happened again and felt I didn't need to go see a doctor leaving feeling worse than when I came in.

I chose Dr Loomis as my PCP after getting on Medicare coverage. I had no health issues when I first…read moresaw her. After getting my lab results, she incorrectly diagnosed me as "Diabetic" even though it is common practice to have more that 3 high A1C readings before pronouncing that diagnosis. Frankly, she shocked me when she told me I was diabetic. She sent me to see her useless dietician, presumably so she could bill Medicare for these service. I did not authorize the dietician visits, not was I aware that she had to note me as "diabetic" in order for the services to be covered. I had to ask her to delete the diagnosis which I am not sure she ever did. This is not the first time she shocked or scared me. Later, she told me I needed to come in for fluids because my Sodium levels were low. When I rushed down, after cancelling other commitments, she said I did not need fluids after all, to just drink more water. The last straw was when she ordered labs tests that I found out from Quest, were "not medically necessary", and I ended up with a close to $500 bill. I worked with her office staff for 5 months (yes, 5 months!) to get this bill reduced. I never got an answer as to why she ordered 3 tests that were not deemed a medical necessity. One is supposed to sign a waiver when presented with a test or procedure that Medicare may not cover. I was never asked to sign the Medicare waiver. This sounds like malpractice to me. When I called the front office staff they would bounce me from one person to the next, wanting me to give the whole story over and over again. They would put me on hold for 10 or 20 minutes, no problem. The person I was working with, Brianna, was always "busy on another line", or "just stepped out". When I finally did speak with Brianna, she would say that she hadn't gotten around to my issue and to give her another month. She told me that the lab could not send me to collections for a long time. I finally just paid the lab bill to get this resolved and off of my desk. I would not recommend Dr Loomis or her staff or office to anyone looking to have a meaningful relationship with their primary care doctor. If this is how they treat me when I am basically healthy, what kind of care will they give when really needed. Save your time and find a competent, caring doctor.

i was referred here by my Dr. What a huge mistake. First thing was it takes 2 months to get…read morein. Totally unacceptable to start off. Then they say they had a cancellation and I could get in 7 weeks. (eye roll)!! Then they wanted my email. I said no. Then to top it all off, I have to give this office a credit card number to hold my appointment in 7 weeks! I don't think so. Last thing I want is my credit card number floating around some unknown dr office!!! Avoid this place!!

Just trying to schedule an appointment was like a nightmare - forms that were scanned were emailed…read moreto me and I could hardly read them (and I'm young and have great vision). Jen, I think it was, was SO unprofessional and rude to me. When giving her my insurance info on the phone she interrupted me rudely when I explained that some other doctors had forgotten a digit and therefore my insurance didn't go through properly. I emailed to cancel my appointment after reading these awful reviews online, and got back a weird message that was clearly typed out but made to look like an auto response, telling me to call. I called 3 times over the course of 24 hours and got sent to the hold line. Left a message asking to please call me back and confirmed I'm cancelled - they called back and didn't leave a voicemail. When I called a third time to confirm, they were SO rude and interrupted me, hung up on me. This is NOT how anyone's medical experience should go. Please entrust your medical care with someone else who actually cares.

My husband and I have been patients of Dr.V for over 20yrs. I have never had such an understanding…read moredoctor and I am over 75 years old she is the best she cares for her patients

Great doctor. Front office is a disaster waiting to happen. The entire local community knows that…read moreshe is a great doc, but unfortunately her front office are ruining the relationship with her patients. I feel very bad to write this because Dr. V has been a kind doctor for a very long time. But, I have noticed that in the past few years the front office staff have become progressively rude and dangerous. They would want us to come on time, but if we come on time, they would make us wait for 45 minutes to 1 hour. They charge for missed appointment. There are better ways to make money for such a talented doctor. I have seen family members manage the front office... The front office staff that they pick should never be in the medical field. They lie about passing messages to the doctor, or they deliberately delay sharing the status, or lie about calling the patient, etc. They don't direct you on next steps. Sometimes, they are expecting the patient to ask for medical tests. Why would the patient pay for the doctor's service if they know what tests need to be done. It seems like this is deliberate attempt to tarnish her name or to selectively discriminate patients, so they drop off. Some of us don't walk away...

Came in today as a new patient/ referred by my husband lol. We used to have Kaiser :(…read more Wow I was so impressed here. The front office and back office staff is so nice and friendly. I felt very welcomed. Fantastic customer service. I would definitely be back and bring the rest of my family here. Dr. Malek is great. She goes over the top with patient care. She pays attention to all my concerns and complaints.So blessed to have found the doctor for me. Thank you

Dr Malek is fantastic, thoughtful, and takes patient care seriously. I appreciate the diligence and…read moreprofessional work of Amy and Melissa. Thank you ladies.

Not nuts abt my experience. The day I did allergy testing went ok but up till then I shall agree…read morethe staff comes off oddly by phone. The office also has a cold feel. Im sure they dont want floof for the allergic people but the building is old. Dr Tsai was ok. Im not a doctor but wished in whole I would have been referred to someone else.

Dr Tsai is very responsive for any questions or needs. When I needed to switch brands of my inhaler…read morefor insurance he responded quickly and gave me a list of options so I could check with my insurance. The nurses are great and make sure to answer any questions you have. They are very friendly and know patients by name.

Don't bother. This doctor has a clear bias against Black women in my personal experience with her…read more She was dismissive, condescending to me and my husband, who attended the appointment with me. The appointment was to discuss test results after I came to her about pain. She told me my condition doesn't cause pain and refused to treat my pain. She made it seem like I was looking for pills. Thankfully, another doctor in Torrance listened and developed a treatment plan- something Dr. Several would not do for me. I left her office crying and my husband was in disbelief. This is the kind of medical neglect that kills Black women. Stay away.

Getting bounced around from OB to OB wasn't fun and when I had a serious issue I booked a…read moretelehealth visit with Dr Devera and she treated me as if I was her best friend. Immediately knew I wanted her to be my primary OB of choice the moment she took the time to schedule me for in office visit as soon as possible where other doctors had me waiting months. You can tell she truly cares about her profession and chose the medical field to help her patients and not for the $$$. Highly recommend Dr Devera! Knowledgeable, bedside manners are stellar and compassionate.

One star is very generous. I wish I could give less. The staff are completely incompetent at this…read moreoffice. And when they're incompetent ends up being a complete inconvenience to you they do not care. They don't even apologize. I called weeks ago for an appointment with the doctor. They told me the doctor was booking really far out. I told them I wanted to definitely have him see the doctor eventually, but in the meantime, I was offered to see the nurse practitioner. I expressed to her since I wanted him to get in quickly or as quick as possible, which was within a couple weeks that I'd be willing to see the nurse practitioner quote so long as I can still see the doctor eventually" she assured me that that would be fine. So we decided on April 23 for the nurse practitioner and then she made me appointment in June to follow up with the doctor. I do not live close. I live 40 minutes away and I had to pull my child out of school, and then we drove all the way out there showed up 15 minutes early for our appointment and she proceeds to tell me that we do not have an appointment. I explained to her that I absolutely did have an appointment and she basically made it seem like since I couldn't remember the name of the person who scheduled the appointment or had some sort of text message appointment reminder that I had basically just made it up in my mind or something. She told me that I only had an appointment in June and I told her and explained to her what had happened and how I had the initial appointment with the nurse practitioner and I was told that I had a follow up appointment with the doctor in June, she told me "we cannot make two appointments at one time" which is interesting because whoever takes appointments when you call over the phone clearly doesn't know that rule and did not let me know that or else I would not have gone out of my way to call out of work and pull my child out of school to go to my nonexistent appointment because of their incompetence. Needless to say, I will never be going back there again and I do not recommend this place at all because they're incompetent, they're rude, they don't even apologize when they make mistakes or try to make it right. We were standing there she could've tried to squeeze us in, but she didn't even try. She just stood there smugly in my face saying sorry your problem not mine.

Great Specialist!! We were fortunate to have him treat 3 members of our family!! All his staff are…read moreorganized and the best in their field. I'm not sure if he is semi-Retired .

Great office and great staff. I've been here for all sorts of ailments and they treat me…read moreRight every time. Knowledgeable and supportive are words that come to mind. I've seen a few of the staff and they always prescribe the correct medication and get me in and out.

I, have pick Dr DianaBryant MD for my new doctor my doctor of 11 years DrMaurice Bell just didn't…read morework out I, liked Dr Bell but I, just wasnt getting the care I, needed I, talked on the phone with Dr Bryant staff and they were very nice and helpful thank you so much Linda Fessenden....I would give her office staff a 5....