Back in town and had to stop by. Every time I travel my car gets super dirty. I love it when they clean it up . Fast service. Thank you Jose and to your staff for such a great service! Everyone is so nice and fast. Best car wash best prices Check them out read more

I returned to get my mats washed due to them being sprayed with air freshener and staining my mats. I talked to Jose. As the owner instructed me too and he still charged me on my car wash!!! and said he's giving me a deal because he wasn't gonna charge me for my mats being washed which is five dollars each. And took 5$ off my charge! I showed him the message from the owner and he said, I still have to charge you. And to make sure come back. I'm waiting for my vehicle as I type this and there is no way I will never be back to this car wash again. I paid him because I don't wanna argue with him, but it's the principal like I told him if the owner says it's free of charge it should be free of charge. ** update First of all my car was not extremely dirty!!! Second it was not 45 minutes! Third I had to call your so called supervisor back because they did not vacuum my front seats! So before you say, they cleaned my vehicle with extra time, check your facts! I took video and pictures. DO NOT COME TO THIS CARWASH!! read more

I have continued to go to this car wash but have learned that during the heat of the summer, they often don't have anyone show up to dry the cars and they turn people away. That can be frustrating when I've planned to do some quick shopping in the Albertson's center while my car is washed. read more

I rely on Tsunami Car Wash whenever my car needs attention. Their work is consistently impeccable and well worth the price. I always choose the special wash and hand wax, which keeps my car looking great and protects the paint. The team takes their time to deliver a flawless result, and I highly recommend them. read more

I have been coming here for years. The owner and all the employees are very friendly and go above and beyond with cleaning the car inside and out! They are the best car wash around for the best prices! read more

Went in waited about 5 minutes before getting out to see if anyone was going to assist...lady said she was helping the boss out.. she was pleasant. Said that if I could pay cash cause the card reader sometimes charges twice (should've left then). I have the residue from when buying the car and asked her if they could remove it and I'd pay extra if needed. She didn't have an option for but still charged an additional $10 to get it removed. I walked over to Panda Express had some lunch, then walked over to dollar tree. I was gone a little over an hour, got there waited an additional 10-15 minutes. Guy says car is done, COOL! I say hey I paid an additional $10 for the window gunk to be removed... asks for my receipt (was never offered, but also I wouldn't even think to take it), I tell him I don't have it but that the lady didn't give one. I also ask if they wipe seats (the did an ok job to the back) and the guy rudely says lady do you really think for $50 you're getting it detailed. I said what!!! I explain again that I paid extra to get the gunk off the window and he goes on about how he's not detailing my car for $50 and starts wiping my window at that point I just wanted him out of my car. I matched his energy, unfortunately I had to yell at him to get out of my car cause I wasn't going to spend another moment with this guy. First time and last time there, I just figured out why the place is always dead when I go by and why it looks worn out. read more

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I went to Tsunami Car Wash recently to have my car washed and given extra TLC for the service I selected (the enhanced wash and clean). They were amazing. Jose was very intent of providing the service I requested and staff worked very hard . They checked and re-checked their work throughout the service. It looked brand new when it was finished. read more

There was no one here and it took 40 minutes to get the car washed. No a/c in the waiting area in the summer heat

Great thorough car wash. Super waxing. The best in palm desert . I wouldn't go anywhere else. read more

WARNING- if you want your car damaged Do not go here. They leave behind marks and streaks using same towel cleaned with other cars. And uses chemicals to clean on same surfaces. The people clearly know nothing about cleaning ask them yourselves. read more

Waited twenty minutes for them to just rum my car thru their wash no cars in front of me going to be 30 minutes just to get a wash

After reading all the bad reviews I decided to give them a try and believe all the negative reviews weren't all true. Just to be disappointed and proven wrong on how right every bad review is . After getting my NEW truck washed here I noticed the rim and bumper on the right side got both scuffed and scratched. Beware of how bad the people here drive Your vehicle and not take care of your property . read more

Tsunami Car Wash - Car Wash Near Me - Palm Desert, California

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First time I tried this place I left because it was moving so slow. Thought I would give it one more try. I was parked for about 5 min before anyone even came out. I was only car there. There seems to be only 1-2 guys working there and they are in no hurry. After my car was done I had to request all the bugs be cleaned off bumper. The person who happened to pull in 2 min after me had to wait about 20-30 min before their car even was put thru washer. $30 dollars for suboptimal wash and slow as . No air conditioning in waiting area and nothing for sale in "store". read more

Love Jose and his crew- friendly and efficient. Jose always works with me on the price and time spent cleaning my car. Went yesterday and inside and outside of my car was a mess! Could only afford inside detail whose price we agreed on. Fifty minutes later ( 10 minutes early), my car was spotless inside and OUTSIDE, no additional cost. Love this place!!! read more

Good customer service, car wash was excellent, one problem is that the ac in the waiting room is really bad. I was sweating. read more

Tsunami Car Wash - Broken ac - Car Wash Near Me - Palm Desert, California

They do a decent job washing my car (I've been coming here for over a year now and have the monthly membership), however the experience of coming here is why I've given the 3 stars. The A/C has been down for months and when I questioned the employees on what's going on, apparently the owner refuses to fix it. It's burning up in the waiting room and I am pouring sweat by the time I get my car back. Additionally, they consistently take forever to give me my car back after washing it, which I find frustrating. I would probably take my business elsewhere where they care more about customer service. read more

Total shit show. No cars being sent thru the wash, 8-10 people waiting for their interior to be finished. Guys telling us it takes 40 minutes. The one who spoke English that is. Ridiculous. I took my car and left after it came out of the wash. Stay away read more

I just want to thank Jose M. and Jose the detailer. Jose M was very kind, respectful, and professional. He made me feel welcomed as I asked for a full detail on my 1993 Honda Civic. He was very helpful and went through the process of cleaning my car and gave me an incredible deal. Jose the detailer was very kind and professional as well. He did an incredible job on restoring my Civic. I will 100 percent be back again because of the hard work he put into my car. Thank you again both, Moe. 10/10 read more

It took over an hour for my car to go through the wash. They left it running for over 1/2 an hour with no other cars in site. I checked on it on the lady at the register says they vaccine it first. Don't all car washes vacuum cars first ? It's been 60 minutes still waiting... Some of us are not retired and do not have this. Also absolutely not family friendly. A cartoon episode playing on tv was called girls are horny too. Talking about sperm and using the F word. Stay away !!! read more

After having horrible service four months ago, I thought I would give them one more chance. Called the phone number this morning at 7 AM and the answering machine said they would open at 8 AM and also they are posted for 8 AM on the website. Get there at 7:45 AM. Nobody is there wait in line until 810 when the first guy shows up comes and locks the door behind him 815 to more people show up. I have now been there 30 minutes. At 8:20 they roll up the door in the back and one guy comes out and I ask him. What time do you open your posted at 8 AM and he tells me anywhere between 815 and 830 we will be ready to help you in 45 minutes. That means I have now will be sitting for one hour. Don't think I wanna wait any longer. I'm going to quick quack for now on you guys. Just absolutely suck. read more

Horrible hand wax job!! And staff not wearing mask. I came home and waxed doors and cleaned tires!! It looked like car was just maybe washed!!!! And the $5.99 drive thru car wash doesn't dry at the end. They ask an additional $2.00 if you want someone to dry! I would just like my $59.99 refunded minus $2.00 coupon as the more I look at my car the more I see it wasn't expressed waxed, washed or tires cleaned!!!! No service at all after 1 1/2 hours later!! read more

I spent alot to have my car wash. When it was done I inspected & I literally have to dictate that the inside doors, sides, seats, side glove compartment (which is totally empty), and almost everything needs to be wipe off. I ran my fingers and it was still so dusty & dirty. How hard is it to clean the inside of a vehicle with a towel !! my goodness, I wonder why they have no customers. And yet I tipped. This place will eventually close for poor service. I DO NOT recommend this car wash place. Horrible business!!!! This is a 0 Star. read more

Amazing! They turned a 2015 Toyota that was really a mess inside including the residue of coke cans that exploded in the trunk on a hot day. Looks like new. Jose and his crew and Tsunami are to be recommended for their work. Thank you! read more

2019 Dec 30: I'm a firm believer in quality, customer service and follow-through however this establishment failed me. After paying for a wash and wax somehow the throttle cable on my BMW became disconnected. My car was taken down the street to have it reconnect by the mechanics at the shell gas station. That never occurred so now I will have to follow up with Tsunami car wash tomorrow. This has caused me to waste my entire day and hopefully, they are available to assist me tomorrow. (DO NOT BRING YOUR CAR HERE) 2019 Dec 31 Update: The issue is still not resolved. The carwash is attempting to rely on mechanics from the neighboring jiffy Lube to deliver diagnosis for the problem. A different mechanic found the root cause to be from the car wash. I will continue to update this review as it develops as an operations manager for a top e-commerce company I'm a firm believer in customer service and resolving issues. 2019 Jan 02 I received contact from the general manager via yelp messaging asking To "change the review. " My issue is still not resolved as a disabled veteran with a service animal this is unsatisfactory service. I now have to pursue another way of having the damages handled. I will continue to update this site as events unfold. Once again in the Best Interest of your vehicle use one of the neighboring car washes. (DO NOT GO HERE) 2019 Jan 06: The issue was fixed by Getting a clip that cost less than $10. I still don't recommend anyone to use this establishment for obvious reasons. Maybe they will actually contact me since the problem is resolved now. hopefully this review is helpful to someone. read more

Outstanding! Not sure why it's 3 stars, 'cuz I received phenomenal service. For one, amazing price. Bring your gas card and it's half off, so I got their top of the line wash which includes inside vacuum and wipe for $17 ( tax included ). Secondly The front desk guy (frank) was super kind, professional which is always a plus. And third it was quick, in n out in about 30 minutes and I didn't break a sweat trying to wash my own car and struggle getting the bugs off my windshield. Looks like I found my new car wash place. read more

They were fast and they hand dry for only $1 for my car and $2 for my work truck so I was happy with that, some places charge up to $5 for hand dry and still mess that up read more

Had a pretty good experience for my first visit. I got the super clean package which was a steep 59.99 plus $10 for truck and -$5 manager discount. Price was steep but my truck was horrible inside and out from summer beach trips and what not. Took about an hour and 10 minutes, very fair amount of time to wait. Guys we're out there busting their butts in the 110+ degree heat. The outside of the truck looked super clean after the wash, the tire and rims were nice and shiny, that didn't last very long at all. It didn't bother me much because my truck sees a good amount of dirt roads and I have the standard rims on them. But to others I can see it being a little upsetting. The Interior of the truck looked AMAZING. It was more clean than when I got it from the dealership. The interior was what I was more concerned about. They did a excellent job with it. Only thing I did not like are the prices at this location are pretty steep. I don't think I will do regular washes here but next time I need a real good detail done again I will be back. read more

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Highly recommend. I was not sure how this would turn out based on reviews but my car was screaming to be cleaned. The place wasn't busy so I was able to negotiate a discount which allowed me to add the hand wax. It was totally worth it! The car looks like brand new inside and out. Normally you see where the car wash took short cuts but I don't seem to see any here. I am impressed and will be back. I hope I will get the same results next time! read more

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I needed wash on the 26 Dec and they were close. Just wanted the exterior cleaned. Was done thoroughly and quickly. Couldn't get anything better than that. # 1 in my book. Wish I knew of them last time! read more

I have been here an hour and my car is still sitting in the last stage waiting to get wiped down. The customer service is horrible! And it's not even busy! The longest car wash I have ever been to! Do not recommend! The guys are walking around in circles! read more

One star is 10 too many for this business. I tried to get my car washed yesterday and after 35 minutes of waiting and not seeing my car in the queue yet I went to find other cars suddenly ahead of mine. When I asked the guy vacuuming he lied and said they were ahead of me, which was strange as I saw them in my review mirror as I waited. The people that dry the cars just walked around with no plan of finishing one car, a little on this one and little on that one. The guy that worked there, in a blue velour track suit with white leather shoes consoled me by saying it wasn't my fault, oh thanks! When I asked the female brain surgeon behind the counter for a refund, while the vacuum guy drove my car out of line, she could not make the system work to issue me a refund. A very long way to get to my point, please do not patronize the business!!! read more

First time here in September and they did an awesome job! I got a premium type car wash and wax. It did take quite awhile to finish the car, but the inside of my car was disgusting from my twins and it looked completely detailed when they were done. I'm glad Tsunami is so close to my home because I think they are great! If your in a rush maybe just ask if it's going to be a long wait, that way no one gets their feathers ruffled.... read more

Good quick $ 5-6 buck car wash. Of course it grab get up to the delicious $65 dollar wash but if you are in a hurry , you can vacuum your car your self for free and run in through ( while you sit in car) For like 5 dollars and change. You can add on hand drying if you want. I was in a super hurry and this was exactly what I was looking for. read more

It's so good to see Melissa again, it felt like home. She always makes us feel so wonderful and my family brings all their cars in for her and it feels like things just get better and better every time we see her. Thanks Melissa for always giving good customer service and always helping me feel comfortable every time I visit. read more

They ran my car into the wall. I paid 49.00 for a hand car wash and specifically told the man not to run her through the machine! The owner didn't even have the balls to take my call or call me back! read more

Tsunami Car Wash - Apparently this is not the first time they've driven a car into the wall, they have a pad on it! - Car Wash Near Me - Palm Desert, California

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I had two expired Groupons for this place that says the value I paid never expires but the manager refused to honor. Shady. The lady working the register was nice though. read more

horrible service. wrong air freshening. bad attitude . I handed him a tip and he just looked at it and didn't say anything

I love bringing my car with this guys they always do a great work, if only the owners could fix the a/c...for better customer and gor the ppl working read more

Took about an hour for the $89 detail. I'm a mechanic and the interior of my car is light tan leather, so you can imagine what they were up against. My only complaint was they did such a good job that the one or two tiny places they missed were glaring at me. For $89 and an hour, this was worth it read more

Worst carwash they charged me $56 for a hand wash and they left the truck still dirty and the guy who wash it used the same rag to wash the truck,tires and rims. read more