After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

My experience with RMG Management was extremely disappointing. After moving out, they attempted to…read morekeep my security deposit without a valid reason. I had to take the matter to court to defend my rights. Once the case was filed, they quickly tried to reach a settlement and return my money, which says a lot about the situation. It was a stressful and unnecessary process that could have been avoided if they had acted fairly from the beginning. Tenants should be very careful and make sure they document everything when dealing with this company. Based on my experience, transparency and fairness were lacking.Anait Diaz.

Loved working with John!…read more Very professional and efficient in managing my properties. Fast and good service as well! I look forward to working more with the Oak Loop team in the future!

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

I have been living in a rental property since the beginning of May. The first month was very slow…read moreto get things repaired, fixed or looked at. Come June 1st, i found out Evan and Shana would be my new management. These guys are AWESOME!! With my first management company which was a large company, i had to drop off a check downtown. This is 2018. With Evan, I paid online. So easy! When my unit has had issues, instead of calling someone or a lengthy email, i just use an online portal to submit issues. The responses are super quick- either someone coming to repair or scheduling a repair. I see lots of reviews from the people who hired Evan Howell, they are completely correct with how they treat everyone. If I could do it all over again, I'd look for a rental these guys managed. Or maybe i will have them as my realtor when i decide to buy a home. Either way, I'd like to continue to use their services any way i can.

I have been with Evan Howell Properties for a year now and this company is an absolute godsend…read more They have managed my townhouse and the tenant's issues - from the little things monthly that come up, to a leak that they responded to immediately - they handle EVERYTHING promptly and appropriately. Shana is a joy to work with, and I would recommend this company to anyone!!

Property Care has been amazing for me. it was a smooth process and I am appreciative of how…read moreunderstanding they are and they provide great efficiency. Jessica has been fantastic, answers all of my questions and is always a call away!

Avoid this company. I hired them to manage 4 rent houses. I fired them for 3 reasons-…read more1 They failed to rent a property for 4 months. They don't even post a FOR RENT sign on the property! My new management had it rented within 30 days. 2. They failed to rent another property for 3 months and I discovered that it's staging was awful. There were cut limbs and trash in the front yard at the house entry and junk piles in the back yard. It took 2 complaints and a couple of weeks to get them to clean it up. 3. They failed to sell another property until the listing contract ran out. I found out there were very few showings. It is relisted, with a sign and more aggressive marketing now. Overall, I think they are understaffed and it affects their performance. On the 3 occasions I visited their office to hand deliver paperwork, I found the office door locked,

Totally unprofessional. Pushy, condescending, and quick to shift blame…read more Does the bare minimum, but acts like they're doing you a favor. Zero respect for landlords, zero accountability. Worst experience I've had with a property manager -- and I've seen some bad ones. Avoid if you value your sanity.

I had a fantastic experience with Honeywood Realty. Diane was super responsive, friendly,…read moreknowledgeable and on top of all tasks. Steve provided some critical insight with regard to my home's status and thorough comps data to help us with ideal and realistic price point. I received excellent counsel at each step and the end result was a quick and easy sale that helped me and my family tremendously. Highly recommend if you are in the Cypress area. I can't imagine having better partners to help get it done.

Exceptional customer service provided from scheduling to close out…read more Kieflyn provided cleaning services including carpet cleaning/shampoo (an add on service) prior to our move. The house not only looked clean, it felt and smelled clean. I will definitely utilize their services in the future for deep cleaning on a quartely basis. Thank you ICON and Kieflyn.

Avoid ICON Management entirely…read more This company has caused me an unbelievable amount of stress and frustration as a property owner. Hiring them was a massive mistake, and I genuinely regret trusting them with my property. The communication has been terrible from start to finish. I constantly had to chase them down for answers regarding MY own property, MY own money, maintenance issues, accounting, inspections, and tenant matters. Instead of transparency and professionalism, I received vague responses, incomplete explanations, delays, and constant confusion. The biggest issue is the complete lack of accountability and documentation. They cannot properly explain where the tenant security deposit/reserve funds went. I was told the money was supposedly used for maintenance items, yet when I requested receipts, invoices, work orders, or supporting documentation, they could not provide it. As a property owner, that is completely unacceptable. How do you spend an owner's money yet fail to provide basic proof of where it went? That alone destroyed my trust in this company. I repeatedly requested maintenance records, inspection reports, photos, invoices, and accounting documentation and was continually left in the dark. Simple requests became exhausting battles just to get basic information that should have been automatically provided from the beginning. The entire operation felt disorganized, unprofessional, and honestly very shady. I never felt confident that my property or finances were being properly managed. A property management company is supposed to reduce stress for owners. ICON Management did the exact opposite. They created more stress, more confusion, and more frustration than if I had simply managed the property myself. And don't even bother trying to get them on the phone -- they never answer. Terrible communication, terrible experience, and honestly unprofessional people to work with. I cannot recommend strongly enough that property owners avoid doing business with this company. If you value professionalism, transparency, communication, accurate accounting, and accountability, stay far away from ICON Management.

lease renewal department. Ms Stephanie steps in action and went above and beyond to help me with my…read morenew contract . I truly appreciate her knowledge and friendliness. kudos to her

Update: Called about…read morea reduction on rent since they are adding the landscaping fee for $100. No luck. Unfortunately we will be uprooting our family, and moving.

I worked with Leroy from MR and can't say enough. He spent the whole day driving my brother and I…read morearound to many different new homes and tours. He was knowledgeable and patient. He helped do some negotiating for us and we found a great home in our budget. The Marshall Reddick team helped make the process seamless. We had questions after the purchase with warranties and Leeroy helped connect us with the builder to answer all our questions. I would highly recommend working with Marshall Reddick.

I can't say enough great things about working with the Marshall Reddick network for real estate…read moreinvestments. Purchasing an investment property in Texas through Marshall Reddick was super smooth, and having them be my property manager means I don't have to constantly deal with things like lease renewals, annual inspections, and maintenance issues -- Heather Foster's team handles all these things proactively and gracefully. I've also done several of their lucrative private money lending opportunities which I love can be viewed and set up all through their website. As a tech guy myself, being able to do things like that online is a huge plus. I would highly recommend Marshall Reddick for all your real estate investment and property management needs.

Bayou City Luxe was an amazing help as I transitioned from out of state for work. They easily and…read moreeffectively found me a property to lease, while I learned the city to make a final residential decision. I can't give them enough credit for helping me feel comfortable with my move. I highly recommend them every time I am asked about renting a property, I believe you should as well.

Great Service! Bayou City Luxe was responsive and helpful. Worked with me and my needs, would…read morerecommend to everyone.