waterworks came out next day after I called. They were on time called ahead to verify that I would…read morebe home. Bryan the service tech was very polite and knowledgeable about my plumbing issues. I would highly recommend Bryan and. the waterworks crew for any of your plumbing problems. Thank you so very much

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

Great service! Ethan came out the very next day and I felt he was very honest with the pricing;…read moreexplaining that we could spend ~$200 to replace the parts on a 20 year old toilet or spend $400 on a new one. He was fast, very knowledgeable, polite and most importantly, had fair and transparent pricing. I would highly recommend.

We have been renting out home in Orion. Our property manager had another HVAC come and give a quote…read moreto replace the furnace It is acting up and is 21 years old so it is time I called NES Plumbing and Heatjng for a second quote It took a little coordination to get the tenant to respond and schedule the estimator to come out, but it finally happened. I am appreciative that NES is willing to work with us on that They called me after the estimator finished. The technician proceeded to tell me he did an evaluation of what was wrong and the fee would be $75.00. Um.. no. I already know what is wrong with it, I only need a quote to place it. We are not repairing a 21 year old furnace. They backed stepped the service fee since there was an obvious miss-communication Their quote was $1,500.00 more than the company our property manager uses. So we went with them. Please be specific with what you need them to do.

We had a little bit of a plumbing emergency this week at my fiance's house, and when he called his…read moreusual plumbing company they said their first available appointment was in a WEEK. I called a company I had used before, Precision Plumbing, and they said they could be there that day; however, later in the day, they asked if they could outsource to an affiliate of theirs, which ended up being Zoom Drain. Precision had guaranteed me an arrival time after 5pm; I received a text from Zoom Drain saying they'd text me 30-45 minutes before they arrive, and Precision told me Zoom would be there 2-6pm. I received a call around 2pm and they showed up around 2:30pm. Wyatt, the technician that showed up (there were two people, I believe, though) was able to quickly diagnose the problem and fix it. They were in and out within half an hour. The total price was $666 (ominous, ha) and that included the time and the work - they had to move both toilets to get to the pipes, my fiance said (I was working downstairs during that time), unclog both, and then put both back. Would use Zoom Drain again - I see they're in Clarkston, same as Precision Plumbing (Troy area, but their tech was in Clarkston that day too), but they were able to come to my fiance's house in Farmington Hills which was nice.

They came quickly later at night. Did a great job! It's not the least expensive service in the…read moreworld, but sometimes that's ok. Would recommend.

Sam thank you for coming out to my house last night. I appreciate your honesty and support with my…read morepluming situation.

1/8/25 Chris and his apprentice arrived to service our tankless hot water heater and install a…read moregarbage disposal. Chris was friendly, professional and definitely takes pride in his work. Chris is the owner and he explained things as he progressed along as well as answering any questions I had, plus it was just really nice visiting with him on other topics. They wore disposable booties, covered our newly tiled floors and cleaned up before leaving. Chris double and triple checked for any plumbing leaks before leaving as well. The invoice price was well within reason and the warranty on our disposal is fantastic.

John was great! Very patient and detailed with my older parents. John ran a new line upstairs for…read moremain floor plumbing to a washer dryer combo. He was clean and tidy and gave mom and dad a rundown of all steps. He went above and beyond and installed the actual unit once all the work got done. I appreciated the communication and pics he sent to me!

John came in and absolutely saved the day! We had Hoover Plumbing over to help us clear out a…read morekitchen sink drain backup in our 3 year old house. They supposedly ran 75ft of cable to snake it - only to tell us it couldn't be unblocked with just a snake and we needed to do a $1500 jet power flush. I felt like they were giving us the run around, so I gave John a call - he came in personally on his day off and was able to power through the blockage with his cable. That's it! No add ons, or extras! John and his team are absolutely our primary plumbers from here on out, no question!

I found this business on here for my sister's urgent plumbing issue. Eric replied quickly and was…read moreable to come out on the weekend! He identified and fixed the problem fast, and pricing was reasonable. Thank you so much for excellent, quick service! Grateful for you.

Fast service. Good prices. And great communication. Call Eric for your needs! He even found other…read moreissues that could pop up and fixed those fast as well.

Great guys. Very helpful and knowledgeable. Able to explain my options to me well. Quick…read moreresponse time too.

Called Steve's Waterworks Plumbing in Waterford, MI to have a washer & dryer moved from basement to…read moreupstairs. What should have been a relatively easy, 1 day, project, "as the technician/estimator said", turned out to have many, "careless issues". Tried to discuss these issues with a manager, but you can imagine how that went. I would not recommend using this company!

I had the good fortune of talking to Kevin. he walked me…read morethrough how to resolve a frozen pipe problem, spent 20 minutes on a call, and then requested I call back to let him know results. Very refreshing to find that knowledge & patience. 5 star ++

With this freezing weather , we experienced what we assumed was some freezing in some of our hot…read morewater pipes that we couldn't get to. We called Superior plumbing...and Kevin listened and gave us the help we needed over the phone. He was extremely courteous and professional, and helped us solve our problem. Highly recommend!