We Always receive fantastic service, and We have also purchased our vehicles from there. It's nice…read moreto be able to trust the Service Advisors like Marty Fisher! Especially when you have specialty items, like our 2500 Promaster Van. This vehicle was not purchased there, but we were treated no differently than our purchased vehicles from there. Our family had a bad experience with Greenway, and actually paid extra milage to tow our family VAN to Orlando ChryslerDodge, Jeep, Ram‼ Estimated prices were determined first, then the schedule... All went perfectly!

This experience with Orlando Dodge was unacceptable…read more After my vehicle was serviced, the coolant cap was left loose, which worsened over several days of normal driving and eventually led to coolant leaking and engine damage. This was not something I caused--it was the result of improper reassembly during service. I was later told the work was performed by the service manager, which makes the mistake and lack of accountability even more alarming. After months of being delayed and left without resolution, the issue was escalated to the general manager, Luke, who attempted to shift the blame onto me by stating the vehicle arrived with low coolant and that the damage was therefore my fault. That statement is false. The truck was not critically low on coolant when it was brought in, and I paid for them to run diagnostics. I had it inspected by two independent mechanics, both of whom confirmed the damage was consistent with a coolant cap left loose, not owner negligence. While the dealership offered to tow the vehicle at first, trust had already been completely lost due to their lack of responsiveness and refusal to take responsibility. I ultimately had to take my truck elsewhere to have the issue properly handled. A dealership's leadership should stand behind their work. Orlando Dodge did the opposite. I would not recommend them to anyone and I will be filing complaints everywhere, with anyone who will listen as well as filing in small claims court.

The best Honda dealership I have ever dealt with, and I have dealt with four of them. I have…read morepurchased and leased several new vehicles from this location, and the service and care has always been top notch. The sales & service folks have always been pleasant. I always come back to this dealership because I always feel I get better treatment and a great deal. Thank you so much!

Our Honda broke down on i4 and wouldn't start. According to the service guy our car went into "limp…read moremode" turns out our fuel pump went bad. We towed the car to this location. Prior to us deciding we wanted to tow it here I called to make sure it was okay. The woman on the phone said she doesn't work at the location she can only schedule service but that it should be fine to show up. I trusted what she said and towed the car there. When we arrived it took a while before we were approached by anyone. A sales man told us that someone in the area we were standing at should be able to help us. I approached a young man behind a screen and he said he was available. We told him what happened and he told us they were booked for the day but could try and squeeze in the car. We were not in a hurry we just wanted our car to be looked at carefully and accurately. We left the car there and went home. This was around 12pm. Around 4pm the same day we had a call and voice mail letting us know to call back because they diagnosed the problem. We called back many times and reached a lady who said she doesn't work at the location but would pass the message along. We never got a call back, until mid morning the next day. We were so worried about our car for the remainder of the night and the following morning. A direct line to the dealership would be nice. We moved forward with service and got our car back the next day. The total cost was around $1,200.

My son recently purchased a 2016 High Country truck from Orlando Preowned, and unfortunately, our…read moreexperience has been extremely disappointing. This was his first major purchase, and we were assured by the dealership that the truck was in mint condition, fully inspected, and had no issues. However, shortly after the purchase, the truck developed serious transmission problems. It ultimately required a full transmission replacement. Thankfully, we did purchase a warranty, but even that has turned into another issue. The warranty company is not covering the full cost, and the dealership has refused to step in and cover the remaining balance. Their reasoning was that the repair shop was charging too much--but that leaves us stuck paying for a major repair on a vehicle that should not have had these issues in the first place. To make matters worse, even some of the dealership employees have told us that this situation isn't right and that the cost should have been covered. However, the owner has refused to take responsibility or pay the remaining balance. The truck has now been sitting in the shop for over a month, completely undrivable. I do want to mention that Jay, our salesman, was great to work with. Unfortunately, beyond that, I cannot say anything positive about this dealership. We feel like we were sold a lemon, and the dealership is not standing behind the vehicle they sold us. I would strongly caution anyone considering buying from Orlando Preowned to think twice.

Contacted them about a Nissan Leaf, did the credit application. They ran my credit and then no…read morecontact afterward. No update, no follow-up. Typical dealership experience, highly recommend going elsewhere.

Brought my SUV in for routine maintenance after being referred to this location. This was my first…read moretime here and my advice advisor , Michael was super cool and attentive to questions and concerns I had. I ended up dropping my truck off and loved that they send a text with areas of concern that you can pick and choose what items you want serviced outside of the oil change and tire rotation. The service advisor gets a 5 star but the tech who serviced my vehicle gets a 1 star because he stated I was in need of a new battery which is false. I literally replaced my battery not even 6 months ago and after I picked my suv up I took it to my mechanic to run a battery test and it was good! Nissan didn't mention other issues that I had concerns with and then they didn't even top off my washer fluid ! I think falsely reporting items could cause me to stick with Bill Ray Nissan and never buy another Nissan!

Brought my vehicle in for an oil change and tire rotation only. Before service, my key fob worked…read moreperfectly. After pickup, my car would not start and showed a "No Key" warning while driving. The advisor blamed a low battery, but I went straight to AutoZone, where my battery (purchased Oct 2025) tested good. When I asked the dealership to fix the issue or return my car in the condition it was received, the manager Nick R. was unprofessional and hostile, unwilling to assist and even threatening to call the police and have me trust passed instead of offering assistance to resolve the issue. I'm now facing a $400 key fob replacement for a problem that did not exist before service. Inspection paperwork was also inaccurate (washer fluid marked filled when it wasn't). Proceed with caution. Definitely Fraud tactics

I'm going to make this short for now and may amend it later. I don't recall the salesman's name but…read morehe was very polite very professional and very cordial. Dexter one of the managers was also very helpful very polite very professional. The other manager, whose name I also can't all at the moment was also very polite and professional. Their business is very detailed, very well thought out and has everything that they need for an individual with troubled credit. They offer in-house insurance and in-house lending. They did accommodate my disability, and did modify their return policy to accommodate my disability. For this, I'm thankful appreciative, and they did the right thing in accordance with the ADA. The downside is that their pricing is a bit high because of who their clientele is. They also have mandatory warranty coverage. This is both good and bad. It protects their investment and your product but there's no way to opt out that's driving the cost of ownership higher. The other con is that they have a mandatory GPS tracking device that invade your privacy that you cannot opt out of. This is not only violate several privacy laws. It also violates the ADA. They violated the ADA, because I requested an accommodation for them to modify the warranty coverage to a shorter period to accommodate my disability related needs, and they failed and refused to respond as the ADA requires, in writing, demonstrating how they requested accommodation fundamentally alter the nature of their service product or activity. That is what is required, and they failed, and refused to do so. Overall, I do recommend them if you were in a situation that needs this type of service and is OK with the cons.

Credit Cars is outstanding. They warranty the car for 2 years. Yes, it is included in the price,…read morebut they sell used vehicles so it is awesome they provide you with the warranty. At the end of the day, used cars break and when yours breaks, they are there for you to get the vehicle fixed.

Purchased a car from Orange GMC. 2026 Arcadia Denali from Jay. Excellent experience... No haggle…read more.. Very straightforward and knowledgeable. Entire experience was very pleasant and not a big dealership guy, but in and out in no time. Would definitely recommend.

Everyone that has given this place bad reviews didn't deal with the guys I was lucky enough to…read moreget. My salesman was Andre Fredrick and my finance manager was Jason Butera. I went in with an amount I would settle for on my explorer based on cash offers. I researched the vehicle I wanted and had in mind a price I would pay. Met Andre which showed me the vehicle and answered questions on the vehicle I was interested in and Jason handled the financing. That simple! I love these 2 guys! Best car buying experience I've had in my entire life and I've bought at least 30 vehicles over the years.

Great service all the way through and no pressure sales. Rep Joshua and Manager Willie was up front…read morefrom the beginning and gave me several options to try and get me where I wanted to be. We did not get a deal done I think I was asking for more then they could do but they tried. I would recommend Sun State Ford 10/10 times. I was very comfortable and they were just great. No tricky salesman everything they said was right on paper to see. Great job guys and that is the way to do business!!

It puzzles me how I scheduled an appointment for Wednesday to get my car fixed and there is no…read morerecord of it the next day. Thank goodness I took my car to another dealership that could get me in today or else I would have been out of luck when I brought my car in on that day.