This care facility is amazing. I have had 2 loved ones stay in the hospice here and both…read moreexperiences were exactly what you want for your loved one. The place is peaceful and clean and the staff are very compassionate. You can visit loved ones in the hospice 24 hours per day and it is a safe facility with locked doors. Nurses are kind and well trained and the rooms are cozy and comfortable.

Somehow I got put on a list to receive mailers from them, and after three calls to get removed, I'm…read morenot confident that's going to happen. I do NOT qualify by age or distance to live there...not by a long shot...so I don't know how I got put on their list, or why their marketing department is not skilled enough to screen in advance and remove people for good; even the people I've spoken with over the phone don't seem very competent, so I can't imagine what it's like to live there, but good luck everybody else!

We researched many assisted living homes in the Tucson area and were very fortunate to find Casas…read moreAdobes. The home is very well run with a caring and professional staff. The staff worked with our family throughout my Dads residency and spent time helping us with difficult decisions on his care. Caring for these residents is a very difficult job but this team of experts are always professional, compassionate and helpful at all times. The home is very organized, clean and has a welcoming environment making everyone feel at home.The home is designed with a large great room, tv room and very nice kitchen. It is also located in a quiet neighborhood with a beautiful front and backyard for the residents and family to sit outside. I would highly recommend Casas Adobes over any other homes in the area.

My father-in-law spent his last week in hospice here. I am very happy with the care he received…read morehere. The staff is very nice and treated him well. His private room has its own bathroom and the large-screen tv and cable was included. I'm very happy that we found this place for him.

My father has been a resident there for over nine years. I think it's a wonderful facility and…read morepeople truly do their best, except the current manager, Juan. Long story but he is lazy, unresponsive and unhelpful. The phone passes to the bistro and they can't help nor transfer the call to the receptionist. The receptionist is ill equipped at best and transfers the call to the manager, Juan, who either ignores the call or just doesn't care or work his shift. I needed simple stuff and got no response. Time to let that dude go. It's a difficult job, but it's not getting done. I will recommend the place when they set the manager straight. It's sad.

My grandma has lived at Fairwinds going on 5 years now. Originally, she lived there with my grandpa…read moreand they both were really happy. Since then, grandpa has passed but before then the staff at Fairwinds worked so that he could stay there and be cared for. They took such good care of him and he loved the staff. Now, it is just my grandma and she continues to do so well and receive amazing care. It allows her whole family to rest assured that she is ok. I can't say enough about the staff, from the front desk, maintenance, the restaurant, events, etc. they are all amazing and so good to my grandma. Plus, the nursing and aid staff are fabulous to her. I go and visit her there at least twice a week and can attest to the fact that this is a great place for anyone who has someone that is in need of help to ensure they can live independently and safely. They have tons of things for her to do and activities to take part in. Finally, the food and menu is actually really great and the wait staff is even better!

The care my husband has received at Saguaro Ranch Luxury Assisted Living has been exceptional…read more There has been no turnover in staff and they have all become like family. The facility is a beautiful home that has been converted and it feels like a home. Amy, the manager, is always available when I have questions and concerns and I can't say enough good things, other than keep up the great work.

Our experience with Fairmount has been wonderful. Our family member has been there for over 3…read moreyears, and we have been impressed with the quality of engagement offered, the meeting of his physical needs, and the willingness to assist in any way needed. I cannot speak to anyone's negative experience, but ours has been excellent. The staff is always willing to communicate with you and respond to questions and concerns.

Not managed well and i Question if residents are getting…read morequality care. Food quality questionable.

My mom has been living at The Fountains at La Cholla for over a year now. She started in…read moreIndependent Living, and has since moved to Assisted Living. At every step of her journey, she has received exceptional care and abounding compassion. When she moved to assisted living, one of the associates found out that she is a pianist. That associate then donated a keyboard for her to play on headphones in her apartment. That's only one example of the kindness that I've seen displayed over and over. They have gone above and beyond at every turn. My gratitude goes out to everyone at the building. Highly recommended.

We knew we were home right as soon as we walked in those front doors! We had the best coordinator…read moreLeah. She's a real asset to that company and she sealed the deal. Jena is going to live out of the rest of her days at the most precious place available for her Don't think twice you don't need to see anywhere else but go see for yourself. You'll love it. It's Home!

We happened upon SDS when we needed to move my Mom to a 24 hour care Memory Unit, but needed an…read moreindependent unit for my Dad. A place that would allow them to be close and feel safe, supported. The property is lovely, and every single staff member I have come into contact with in the last two weeks is gracious, kind and friendly. It is not easy working in the senior retirement community business... I know as I worked in it for roughly 4 years as an ED. It is even more difficult working in a memory care unit, where aging loved ones are not the same selves they once were and need a lot of care. You have to give a level of trust, and rely on strangers to take care of your loved one the way you would. My Mom was here for roughly 2 weeks, with supplemental hospice care from the time she moved in, until the time she passed. The team in the memory care unit was always amazing to us, and my Mom. We were not there 24 hours mind you, but I observed the other residents being cared for and looked after by all the staff. My Mom was pretty much incapacitated and relied heavily on the kind and gentle care of the team here. Besides the Wellness Director Jackie, who was knowledgeable and kind, there is one lady in particular who was a standout to me. It was such a stressful time, I can't even for the life of me remember her name... but she had an eastern European accent. I felt as though she always took great care with my Mom, making sure she was comfortable and looked after... especially when we were not there.

Sherwood Village deserves every bit of my 5-star rating. Not because everything is perfect, but…read morebecause of the way they conduct their business. The true measure of customer service commitment can only really be seen when things don't go according to plan. We moved my father-in-law (Papa) late June '26. The transition for him was seamless, but his room wasn't ready when it was supposed to be. When I emailed Ms. Jennie Fay, the Marketing Director, late that Saturday night to let her know what happened, I didn't expect to hear from her until Monday, when normal business hours had resumed. But she got back to me right away. She adjusted things on their end to make up for the loss of time, allowing us to move Papa in before admission. When he showed up, his apartment was ready, fully moved in feeling as much like home as possible. Sherwood Village has dedicated employees that have worked there for ten years or more. The fact that they hold on to good people and promote from within their own facility is a testament to the quality of the work environment. Happy employees simply do better at their jobs - which means better, more stable care for their residents than a place with high turnover. The fact that they take both private pay and state assistance residents means that Papa will not have to move, even if he needs to go on state aide. That's huge both for his mental and physical stability as he ages, and for us - saving us the worry and time of having to find him somewhere else to live and moving him all over again.

Intake staff has no understanding of a person with dementia. And how sometime they get angry very…read moreeasy when they don't understand everything that is going on. I would never recommend this place. They start with a smile then as soon as everything isn't perfect good-bye. So if you happen to put down a deposit it may take 30 days to get your money back.