The people are professional, kind and the office is clean. Very nice people. The staff made me feel…read morecomfortable and answered all my questions clearly.

I am a week after my Lasik procedure and I am feeling great. I can't say enough nice things about…read morethis place! The staff are so kind and welcoming, not to mention so supportive! I kept mentioning how nervous I was to get this done but they just made me feel so comfortable from the initial consultation to the post op appointment! Dr. Nelson did a beautiful job on my eyes and he also made me feel so calm and comfortable in the operating room. It is a fast procedure but it is life changing!

I had cataract surgery here by Dr Sanan. He wrecked my eye sight in my right eye. When I went…read moreback for a check up I told him I could not see distance with my right eye and vision now had blurry spots. He looked and said" I bet you have good midrange vision?" What? He also told me that Lasik would probably help me BUT he would not touch me. As if I would ever let anyone touch my eyes again. Just be wary as my vision has been diminished greatly by this doctor. Yes I still have to wear glasses to see far but now I get the added enhancement of blurry spots. thanks a lot Doc.

Dr. Johnson Co recently joined the Pima Eye Institute. He is exceptional. He is a very…read moreintelligent, logical and compassionate doctor.

Very forthcoming and informative regarding personal statistics of successes and complications,…read moretakes time to thoroughly explain and discuss in a respectful, understandable, and pragmatic way, regarding all questions as valid, taking into consideration patients' needs and thoughtfully answering without talking down to patients and family

He is the consummate professional, and he cares for his patients as though they were his own…read morefamily. He is the best at what he does. My family and friends would go nowhere else.

I had surgery here and was impressed with the friendliness and professionalism of all who helped…read moreme. Dr. Mudie was patient about answering all my questions and checking to be sure I was comfortable. Everything was very clean and staff did everything they could to make me comfortable. I was there for a total of 2 hours which wasn't bad. The procedure didn't take too long. They gave me clear instructions prior to the procedure and instructions for after-care. The office called me at home to see if all was well and Dr. Mudie also called to see how I was doing. I have a follow up appointment next week but am doing as well as I can be after surgery. I appreciate the care I was given.

Don't mind the drive to Tucson to get great care. The office staff is amazing and the doc is down…read moreto earth and provides great eye care.

My elderly, low vision family member had an infection in her seeing eye that needed to be checked…read moreout. Dr. Lewis was the first appointment available, and he pulled in Dr. Maltzman since he regularly worked with her. Dr. Maltzman prescribed antibiotic eye drops and scheduled a follow-up with her at the start of the following week. At that appointment, the condition had not improved, so he added another drop and--because the cornea was involved--got her in to see Dr. Bakewell two days later. Dr. Bakewell took a corneal scraping to determine what antibiotic would work best. The testing process, unfortunately, takes 3-5 days. He had her back in as soon as the results came back and called the local compounding pharmacy to get the appropriate antibiotics in our hands that day. He also called Dr. Duerksen to see if she could fit my family member in to fix her ectropion eyelides, since he thought it contributed to the infection. The phone calls were much appreciated and beyond what many doctors would do. For the next month, he saw my family member every week to check on her progress. When she became ill and passed, we notified the office so they would cancel future appointments. Within days we received a sympathy card from the office. Our family's experience with Drs. Maltzman and Bakewell was 5-star. Do make sure you get electronic confirmation of appointments made over the phone.

Cataract Surgery: "Don't Worry! Be Happy!" [My Testimony,…read moreJune 19, 2024] When the smiling dentist coming at you with the drill says, "Don't worry!" You: "Easy for you to say! You're on the other side of the drill!" When the smiling surgeon reassures you about cataract surgery says: "Don't worry!" You: "Easy for you to say! You're on the other side of the scalpel!" Yesterday, Dr. Henry and his surgical team provided all kinds of encouragement, and the anesthesiologist, Dr. "C" (as she called herself), gave very fine, graphical, and believable examples of the few sensations that I actually WOULD be feeling. But, no matter what encouraging words I heard and read about yesterday's cataract surgery, as I was being prepped for it while lying on my gurney - no matter WHAT I was telling my emotions, my emotions kept whispering back, "But, how do you know what is going to happen?!" The fear of the unknown does not like to listen to statistically based comforts. Situations like this tend to intensify one's prayer life - if one has someone to pray to! Fortunately, I do, and it sure helped. But I also wanted to reassure anyone reading this little testimony that those comforting words that came from my surgeon, his team, and his pamphlets really ARE true! I not only felt no pain; I didn't feel or see a THING! No scalpels, no thumbs! The drops and gel that they apply make the vision in your affected eye so blurred and anesthetized that you see no details of any kind, and feel very few sensations of any kind. They put a covering over your face, so that your good eye sees nothing at all. Then they open a little opening in the covering to expose that little "patient." That eye just "sees" some dull colored background light with no details whatsoever. During the entire procedure, I "saw" absolutely nothing: no scalpel, no thumb! I also "felt" absolutely nothing. This went on for what seemed like ten or fifteen minutes; I was still waiting for something to start when they announced that it was finished! That was it. Over the years, even though I have spent most of my days working on my laptop, that eye had become worthless for reading anything. But, when I woke up this morning my "new" eye, which had been the far worse of the two, saw things in better detail than the formerly good eye! And with my surgically corrected new eye, that eye can read what I am now typing here with no glasses at all! Yesterday, even with glasses that uncorrectable left eye saw nothing that I had read or written but a black blur! I told Dr. Henry this morning that I feel like a kid at Christmas eve who went to bed hoping to get a jackknife and being given a new pony! So, "don't worry, and be happy!" You are in good hands! And thank YOU, Doctor Henry, you and your marvelous team! In a few more weeks you get to work on my RIGHT eye! Reed Merino, M.Div. (age 83) ReedMerino@gmail.com

Initial service wasn't bad, though a little slow. 10 months later, they sent me a bill, effectively…read moremore than doubling my out of pocket expense. Called the support team who did nothing more than explain that insurance didn't cover all of the cost. Perhaps they were a bit short on their budget and intend on making up the shortfall by extra billing customers. I do not recommend at all.

I bought my first ever glasses from this store almost a year ago. The girl who helped was…read morehorrible. Not helpful at all, even though I told her several times I had never worn glasses before. Thankfully I had brought someone with me who worked as a technician in an eyeglass store for years and helped me with all my decisions. The sales associate told me my insurance policy for my glasses was good for a year. I called the store today to activate that policy as my glasses got scratched and need to be replaced. I was told the prescription expired a week or so ago and they couldn't replace my glasses! I said, I was NEVER told that it was only good until the prescription expired because I would've remembered that especially since my eye doctor didn't want to see me for 2 years from the date of my prescription... I was told I had a year to replace my glasses.... From the date of purchase!!! Not from the date the prescription was written. Now they don't want to honor the warranty. Horrible business practices. I was very clear with all of my questions being that it was my first time purchase $$$ of glasses.

I saw Dr. Cross today. He's super nice and patient and seems to really care. The office staff were…read moreall very professional. The only complaint I have with this optometry 'mega-chain' is their prices. Their prices are off the charts compared to what you can get online. And honestly, the quality is just as good if not better from the online shops. With my insurance I'm only able to get one pair of very cheap eyeglasses per year. I was not even able to get any uv or blue light coatings on my glasses. Only the cheapest possible plastic lenses with no coatings. So I did place an order for one pair of glasses to have as a back up, but the real glasses that I will purchase to use on a regular basis will have to come from an online store and I'll have to pay out-of-pocket. Those will only cost $35 though compared to the $250 that Nationwide Vision wanted to charge. I really do appreciate that the exam was covered and the doctor was super nice.

For the 1st time I went to see DR Mckenny he was a real…read morereal good Md !! I have some eye issues & he referred me to where I needed to go !! Nationwide was Very Good for me !! Damion was great too !

Really liked Dr McDonald at first. They made my glasses wrong and instead of fixing it he kept…read moredebating me over and over. Turns out his office manager optician got the wrong pupillary distance and that threw everything off. I had to bring them an accurate PD from another eye doctor before they would remake them. Before that he made me come in for another eye exam and when it was slightly different he berated me for wasting his time. They wasted my time and I found out later that it's normal to have slight variations in vision exams based on the time of day, fatigue etc. The issue was not my eye exam; the issue was the pupillary distance. I think he didn't want to lose any money remaking the glasses so instead of just doing that he thought he would attack me until I gave up and stop telling them I couldn't see out of the glasses. This is the dark side of this office that you won't see until someone screws something up. I didn't know anything about pupillary distance or eye exam variation or anything because I never been to a place where I experienced something like this. If his office manager, who I see from some other reviews has been rude to other people as well, had not measured my PD wrong none of this would have ever happened and I would have just thought he was a great guy and it was a great office. But as the saying goes, customer service begins when something goes wrong. They messed up and they bullied me. It was a horrible experience.

Dr. McDonald is the best doctor I've ever been to. He patiently listened as I explained symptoms…read morethat I was experiencing and, even though he'd never heard of anything like it, he did some testing and helped me sort out what might be going on. He has excellent equipment that helped him diagnose my macular degeneration early. He is kind and empathetic and takes a lot of time with each patient. I never feel rushed and I always feel like I can ask any question. His staff is wonderful as well. I highly recommend Dr. McDonald.

When I lived in Tucson AZ several years ago I went to Dr. Lewis for a few years before I moved to…read moreMaryland to be close to my family. I was sad to leave Dr Lewis because he was the best Dr., kindest, most thorough Dr. I had ever been to. I hated to leave his practice. Now living in Baltimore, having gone through 3 incompetent opthamalogist I finally found the "new" Dr. Lewis who I have found to be very much like Dr. Lewis in AZ. What a relief to find another competent Opthamalogist with the same attention to detail and a caring concern for my eye health. If Dr. Lewis happens to read this I want to thank him for his concern and care while I lived in Tucson, AZ. I have found that in Baltimore, excellent doctors are hard to find. Thank you Dr. Lewis. Joanne Larman

I can't say enough. I had an eye infection that only increased in severity throughout the day. I…read morewent to a different eye doctor who just prescribed me medication and a specialist who wouldn't have an opening until April. So I called this office; they took me in on an emergency appointment. My wait time was minimal. Dr. Lewis figured it out immediately. By the time I left the visit, I already had relief; but more so just gratitude that he was able to help me to get on the road to recovery.

The staff was super friendly. The Dr. is AMAZING with kids. My daughter felt comfortable and…read moreeveryone was super patient .

I went in for a routine eye exam and had a wonderful experience. The front desk staff were…read morewelcoming and friendly. Dr. Hickson was so kind and knowledgeable. I really appreciate her taking her time to answer my questions. I would definitely recommend seeing her!