My countertop looks amazing!!! I purchased Santorini Quartz. From start to finish they did an…read moreamazing job. From my order at the office, the scheduling, the very nice guy who came to measure, from the guys that installed all went very smoothly. The attention to detail on what they had cut was perfect! Also, installation of the undermount countertop sink was also perfect! This isn't my first time purchasing stone for kitchen countertops and I can tell you they have the best prices and great to work with! Christine Rotterdam, NY

We ordered countertops. What arrived was nothing like the showroom display. They took it back…read more Sent a second and it was still wrong. If they cannot supply what is in their showroom then they should remove the item from their display.

We renovated a bathroom in early 2021 and ordered virtually all supplies through Kimberly at Frank…read moreWebb. Kimberly was exceptionally helpful in choosing from among many options and the showroom was very helpful as well. When one item arrived from the manufacturer damaged, Kimberly stood behind the product and, with minimal hassle, promptly ordered and had delivered a replacement at no additional cost and without delay to completing the renovations. In total, dealing with Frank Webb proved to be a very rewarding experience.

I shop this Home Depot in Albany since it is the closest to my place downtown, but also because it…read moreis hardly ever busy. So, you can get all the help you need like you are the Prince of Thailand. I needed a tape measure to take care of some construction work. Was in and out in 10 minutes $6 later. Love it.

I definitely associate Home Depot with competitive pricing, so I give them that. Their selection of…read moregardening and home improvement supplies also are as robust as other similar stores, and this location is no different. Parking is aplenty. We'd go back.

Had aspired to buy new Stickley for years. My in-store experience and impression was fantastic, but…read moremy $4K+ chair came with a very poorly executed upholstery and pillows. I shared pics and concerns on line and someone quickly responded. Sales rep Sharon conveniently called me outside of the email chain to share her mutual feelings of the subpar appearance outside of the documentation of email. Ultimately, they only offered to put some extra batting in the cushions. I wasn't looking for a return or refund, but I think replacement cushions is a realistic expectation when they don't match the floor model or online appearance.

I haven't received my furniture yet but I wanted to send a shout out to Patrick who was ever so…read morepatient with me as I looked for a dining set. He went out of his way to find what I wanted (going so far as to call the company after they discontinued the table I liked). As we selected chairs his attentiveness was obvious as he listed to my concerns about wear and handprints etc. Patrick also beat every local competitors prices so don't hesitate to visit Stickley for your furniture needs!

This is my second review of this Sherwin-Williams location…read more This is the second time that I have rated them 5 stars - because they are, in my opinion, most certainly worthy of that rating. Today I had a need for a very small amount of paint. All I had was a now discontinued model number of the paint I needed. I expected that it might be difficult to make a match. Not so at all! Joseph was able to find an exact match in the Sherwin Williams computer system. I had told Joseph I only needed a small amount for some touch up work. Did Joseph try to up sell me to a gallon? No! He asked if a quart would be sufficient for my needs and - it was. I liked that, although Joseph could have made more money on the sale by just assuming I would purchase a gallon, he didn't do that. He LISTENED to and heard my need and responded appropriately. So, Joseph was a major asset to his company in terms of putting a customer's needs above a (legitimate) desire to make a bigger sale. Sherwin Williams offers superior product and, in Joseph, has a superstar representative.

My wife and I are about 80% of the way through the process of having an addition put on our house…read more Our builder told us that we could save $2500 by doing the painting ourselves. Hello, Sherwin-Williams. The location closest to us is pretty convenient -- right in the middle of 20 Mall on Western. As timing would have it, they were having a 30% off sale on all paints. We selected a few colors, grabbed some primer, some rollers, and brushes. Adam, the employee who was there each of the four times I went back that week (either for another can of paint or for additional supplies), was very helpful. We told him what we were doing, and he told us what kinds of paints would work best. I got very familiar with the little container full of Starbursts on the counter. There were only yellows left by the end of the week. In the past, I've gotten paint at Home Depot or Lowes, but going to a dedicated, paint-only store is nice. The price was right (especially with that sweet 30% off sale). I'm not saying that I enjoy painting. In fact, this may have been one of the most miserable two-week stretches of my entire life. But S-W made it a little more bearable.

Worst company I've ever dealt with. Go to their competitor…read moreplease. I've been misled by several of their employees that I spoke to about my purchase. The impression I was getting was that they could care less about my concerns.

I highly recommend Backyard sheds. We had our shed custom made and delivered in 4 weeks. The price…read morewas reasonable and the owners and installers were very professional. I was able to send pics of our siding and roof to match our shed and they matched it perfectly! The quality is excellent as well!

Had a terrible time. Plainly inflated estimate, and then could not even supply the exact product I…read moreasked for. And then refused to give me the measurements of my windows so I could search around to see if I could find what I was looking for, so I now have to climb a 20 foot ladder to take the measurements myself. Marcus the owner had a totally unprofessional attitude.

Really great shades installed today, look wonderful and very thankful !read more

Over a year later under new ownership and I am still coming back. Their prices might have seemed…read morehigher than the old Ace prices, but everywhere you look in this world things cost more and their prices are in line with the big box stores. Sometimes even lower. That really doesn't matter though, because the helpful service I receive here more than makes up for a few extra pennies. The staff are super friendly and have helped me with lots of projects along the way. I needed a weird part that wasn't available anywhere else and they found it for me in their storeroom and gifted it to me. I needed a certain type of paint on a holiday-eve and they spent the extra time going through their stash to find a suitable product. When the entire northeast region is out of salt and they have a shipment coming in, they were willing to make arrangements so that some was waiting for me when I showed up that evening. And when I need advice (and honestly, it seems to be always) they are a lot more reliable and useful than trying to randomly search Youtube. It is the smaller hardware stores that provide what most do it yourselfers (read: amateurs) really need: attention. Because of that, I will keep coming back to here.

This is no longer Shaker Hardware! There is apparently new ownership, and the name is changed to…read moreChance's Hardware. I normally would not be in a hurry to write about a hardware store that is not near my house. How often would I likely be to visit it again? But this store caught my attention when I saw an ad for them on TV. They claimed that they have items not found in other stores. They also emphasized that they offer friendly and readily available service. Today, in search of a particular style cabinet knob, after nothing met my wife's satisfaction in Lowe's, Home Depot, and several other stores, we tried Chance's on our way through Latham. The first thing we noticed was a friendly greeting from an employee helping another customer in the parking lot. Walking through the store we saw everything very well organized and nicely displayed in a clean environment. Once we found what we were in search of, we met that same welcoming employee (owner?) from the parking lot on our way to the register. He was truly friendly and made the shopping experience a pleasure. The item we purchased could have been ordered for less from Lowe's, but it was not available today and we've never received such a sincere welcome in any big-box store. There is definitely truth in advertising from Chance's Hardware store.