My stove lighters were not working. Rodel responded quickly to the pricing request. He also made a…read morequick diagnostic and repair. Everything was done in 2 days (day 1 to determine the issue a d order parts, and day 2 to complete the repair).

Rodel is the kindest, most genuine and honest appliance repairman I have ever had the pleasure of…read moremeeting. He did a great job on my washer and I will definitely have him back on any/all repairs in the future. Thank you, Rodel! 100% Recommendation for this business!

Isaac was amazing helping fix my microwave he came out figured out the issue and fixed it after he…read moreordered the correct part. I highly recommend him. He's honest and straightforward. Glad our microwave is fixed again.

Isaac was very helpful. My dryer stopped working after having no issues and I had already called 3…read moreother companies who either couldn't help, or would take days to come out. He listened to my problem and was able to quickly diagnose it over the phone, it was a simple fix! I just need to order a replacement part. He was honest and didn't try to charge me when others would take advantage of it. I will definitely call if I need help in the future with my appliances.

My dryer stopped working on a Thursday and I needed it fixed fast. AA Rapid Appliance Repair had…read moresomeone out within 30 minutes of me reaching out which I honestly couldn't believe. The technician, Ryan, was professional and clearly knew what he was doing. Diagnosed the problem quickly, explained what was wrong in a way that actually made sense, and had it fixed the same day. No runaround, no "we'll have to order a part and come back in two weeks." Just solved it. The pricing was fair and transparent. They told me what it would cost before doing anything which I really appreciated. No surprise charges at the end. Licensed, locally owned, and you can tell they actually care about doing the job right. The response quality being rated excellent on here is accurate, its not just a badge. Appliance problems are stressful and finding someone reliable in Fresno can be hit or miss. AA Rapid took all the stress out of it. Saving their number for next time something breaks, which in my apartment, will definitely happen.

Wonderful service. Showed up on time and fixed issue on first attempt. Will use againread more

Absolutely best service provided by not coming. I'll explain…read more We have a 20+ year old Whirlpool refrigerator that developed an almost constant drip out of the cold water dispenser. After a growing frustration with it, then checking both Next Door and Yelp, I decided to call Ricardo. He was awesome to chat with about the issue. He was willing to drive out to us and check it, and we were willing to pay the service charge. At his suggestion, he had me text him photos, including the model number and serial number. He called me back a few hours later. He had researched the issue and determined original parts are no longer available. (I had researched separately and had come to the same conclusion.) Ricardo added that in his experience, the aftermarket replacement parts are not the same quality and have been problematic. His recommendation was to plan on replacing the refrigerator if we still wanted that capability. No charge for his time. It was a great experience and highly recommend him.

Diagnosed the problem with our washer, got the parts, and installed them in reasonable time. Nice…read morepeople with a good attitude. I'll definitely call them again if I have appliance issues.

I needed my refrigerator repaired. Considering he popped up as having 4 stars and local. But this…read moreguy doesn't respond at all. Who knows if he is still working or servicing appliances. I called and called with no returned phone call, you can't leave a message. I even sent a text, considering that he may be busy and he can read my text later. But no response, someone needs to do a wellness check on him. Anyways move on and check with Frank's in Visalia or Conners Appliance in Hanford.

I called Mr Z's to service a dryer at a rental property. The tenants had somehow broken it, and he…read moregot it working again the day he visited. A few days later it broke again. On top of that the tenant let me know the washer wasn't working very well, which may explain how the dryer broke. (If the clothes weren't getting wrung out before being put in the dryer, it probably was too much weight for the dryer.) The service man from Mr Z's (I think his name was Ira) went out and fixed the dryer again, and fixed the washer. He charged me nothing for this second trip, because he guaranteed his work. Of course, this is better than a guarantee- the dryer probably only broke again because it was mistreated, and he never even billed me for the washer! I told him I owed him at least the cost of the parts he used, but I totally forgot about it until last week. Ira, thank you so much for your work. That was several months ago and the tenants just confirmed again that everything is in good condition.

Abel repaired my kenmore washer in a timely manner. Abel communicates well. I would recommend him…read morefor any appliance repairs you may need. He will definitely be my first call on my next appliance repair

Abel seemed like a nice guy. Diagnostic fee was fair but the quote that I was provided after for a…read moresmall repair seemed like I was being overcharged. To diagnose the problem it took about 15 min max. Most of the work was already done as part of the diagnostic and all that needed to be done was to clip on the new igniter for the oven. I looked up the part and not even the OEM part was that high of a cost. I didn't quite see the value of the diagnosis or the quote. Once I declined the quote demeanor changed a bit. Didn't find the quote to be fair and I was not satisfied with the result. Now I gotta replace it myself, I'm not paying for another 15 min diagnosis. UPDATE: I replaced the igniter myself. Literally took me about 10 mins to replace. All I had to do was clip the new one in. A YouTube video saved me hundreds. Some of these repairmen overvalue their expertise I guess. Glad I didn't pay the outrageous price for such a simple job especially since I knew what the problem was be before the diagnosis.

I have been using Dean's Appliance for service on all my appliances for over 25 years. Great…read moreservice and very trustworthy.

Always knowledgeable and on time. Calls back at the end of the day and gets to the job within two…read moredays. A more urgent need would bring him out faster I'm sure. Never had such luck with other appliance repair companies. And add to that, a conscientious price at the end.

Frank's is what good ol' fashioned customer service should be and seems to be missing in a lot…read morenowadays. They treat you like a customer, wish they serviced other brands but as long as you have one the requisite brand's you're good to go. Recently called them to service our Maytag dryer as it blew its fan belt, a little pricey for service but you get what you pay for. Happy to support a local business and great to have a store nearby that supports our appliances. Thank you!

I bought a Speed Queen washing machine at this location. Coming from Hanford I looked at other…read morelocations before I decided on Frank's Appliance. I chose to do business with them and very grateful I did. First, they have the best deals around. Second, they service their own products and are very knowledgeable when it comes to them. I had a problem with my machine after a couple months of purchase and the owner himself came to service it. He was very well dressed and professional. After figuring out it wasn't my washer, he still troubleshot the problem and fixed whatever the issue was. He was very kind and humble, something you wouldn't expect from the owner of a company. I was so impressed by the customer service the entire process.