Exceptional Service, Quality Work, Competitive pricing...Highly recommmend! We had both of our HVAC systems( AC units, furnaces, and all new ductwork) replaced by McGee Refrigeration, and the experience was exceptional from start to finish. Our lead installer, Troy, and his crew were truly outstanding. Troy is knowledgeable, detail-oriented, and takes great pride in his work. His communication and customer service were top-notch. He kept us informed throughout the process and made sure we were completely satisfied every step of the way. He was consistently polite, thoughtful, and professional. Troy went above and beyond, and treated our home as if it were his own. This was not a simple installation. Our home presented some unique challenges, but McGee handled everything seamlessly and helped us navigate solutions in a very cost-conscious way. Their estimate was accurate, there were no surprise upcharges, and tbeir pricing was very competitive. We are so glad we chose McGee Refrigeration and would absolutely recommend them to family and friends. read more

I have been using McGee Refrigeration Service for a few years now using their Annual Service Plan. Noe has been my Service Tech. He arrives as scheduled comes in and checks thermostat and changes filter before he goes outside to service unit. When complete , he shows me before and after photos and explains and answer any questions I may have. Noe is very polite and professional Thank you for great Service... read more

Stay away from this co. They are dishonest and shady about the fees. I booked them for an annual HVAC checkup based on a quote of $125. When the technician came out, I noticed he was taking quite a long time just to check the furnace and the ground level AC unit. Then I figured out why. He was milking the clock and then claiming the annual service is charged by the hour so 2 hrs total was $250. I've never paid that much for a simple annual checkup. He didn't even put coolant in because it didn't need it. Very unscrupulous, go elsewhere for your HVAC needs. read more

Great customer service We replaced a 1950's air and heating unit in our old farm house which was quick a unique challenge. They did a fantastic job and will all the specialty pieces we need to make it work they were very reasonable. Would recommend! read more

Jose came by the house did our winter service for our HVAC system. He was on time, quick and even showed us pictures of the heating system working. Would recommend McGee refrigeration. read more

I just want to say that McGee's has been absolutley amazing! I had a crazy issue with my new heater. It was literally sending off an explosion and a flame coming out the top of my heater/Air conditioner every time it would ignite. They came out right away when I called, to take care of it. Since it is a newer unit with apparently alot of california restrictions etc. they were still learning about these units. Brendan and Gary and ALL of the staff at Mcgee's were amazing. They have figured it all out and it is now working how it should and I can not express how greatful I am to them for doing so. I would recommend McGee's to anyone who needs prompt, friendly, and amazing customer service on their Heater or Air Conditioner. Thank you so very very much!! read more

What an awesome family owned company! First off, I'd like to thank Gess she was super awesome helping me out and accommodating my work schedule to have someone come out. Secondly, Javier was extremely informative about everything he was going to inspect and work on. He explained everything step by step and answered every question I had. They didn't try and add on any extra expenses and were straight forward. They gave a goodie bag at the end which shows how much they care for their customers! 5/5! Highly recommend read more

McGee Refrigeration - Goodie bag that Javier gave! - Heating & Air Conditioning/HVAC Near Me - Visalia, California

This company is all about customer service. I needed to replace the wine room compressor and they quickly ordered the unit and scheduled a tech to install it right away. Brendon did a great job of explaining the process and trouble shooting a glitch in the wine room sensor. He is very professional and knowledgeable. HIGHLY RECOMMENDED! read more

My heater stopped working and it was McGee's to the rescue! I called today, on a Sunday, and "Brendan" was here in 30 minutes, as he had told me over the phone. Dependable and professional. My heater is running. That was fast! read more

Great service at a reasonable price. They showed up on one of the hottest and busiest days so far this year. Quick diagnosis and repair. I will use them again...for sure. read more

A key to a happy customer is communication. Another is reliability. And then there's competence. McGee Refrigeration is great on all three! Where have you been in our 30+ years here in Visalia?? We've tried so many other HVAC companies. Brendan came out yesterday for our fall service. He was polite, friendly, and communicated clearly. He took a pic of the issue one of our units had and fixed it RIGHT, even though it required an extra trip back to the shop to get the right part. Highly recommended company!! read more

My family has used McGee Refrigeration for decades with their heating and cooling needs at their home. I had my first personal experience with them this winter when my home's heater stopped working. They quickly found and replaced the broken motor and did it for about $150 less than one of their competitors wanted to charge. Also their competitor charged me $78 just to come give me a bid on the work, whereas McGee sent out a friendly technician for free to come check things out and give me a bid. On top of all this they were very easy to schedule an appointment with, the technician came out the next day, and I even got a call from the owner when the work was done making sure I was satisfied with the process. Whenever I need hvac work in the future I will call them with zero hesitation! read more

We had excellent customer service today from Troy. We have been customers for the last 7 years and they have always been so quick to help and are the best! Thank you for taking such good of your customers and again thank you Troy for helping my mom today and for your professionalism. read more

The people that work here are FANTASTIC!!! In the middle of 100+ degree heat with the indoor temperature of our house at 91 degrees the ladies in the office made sure our A/C unit was going to be fixed no matter what. Thank you to Troy and Gary for replacing the mother board in our unit inside the blazing hot attic and a huge thanks to the ladies in the office for making sure everything went smoothly. All of you are amazing!!!! Thanks again, The Plantenberg's read more

My air conditioner went out and they squeezed us in. I truly felt I got an honest repair and I paid about what I expected. I was recommended them by my neighbor and now I'm recommending them to you. read more

I have been using McGee for years to service my air. I would describe them as fair, honest and reliable. I recently replaced both air conditioning units. Both technicians (Troy & Carmello) were excellent and did everything to minimize downtime. Highly recommend McGeee and their team!!! read more

My A/C compressor quit running so I had no cool air. The temperature was predicted and hit all of 104*. Called McGee on a Saturday at 12:30 PM and their technician, Brendon, was able to squeeze me in and got here by 3:45 PM the same day!!! This is a great company, helpful and friendly staff, and their price was less than the other guys have charged to replace the capacitor in the past! Calling them for work from now on! read more

I gave them 1 star as they did respond quickly to my request for service but would STRONGLY recommend to never use this company. I am sharing an email I sent to the owner that explains why I say this. Lana, I just wanted to let you know how disappointed I am in the dishonesty of your company. You sent a service person out to evaluate the air conditioning unit on our rental in Visalia. You gave me one estimate in the amount of $2,574.45 to replace the compressor, condenser fan motor and change out the refrigerant. It was explained to me by the service person that all of these were necessary. You charged me $147.50 for this evaluation which I thought was a little exorbitant but I went ahead & paid it. You then sent me another estimate for $9,295.36 to replace the whole unit. It was explained to me that due to how much was wrong with the unit it would be best to just replace it. Unfortunately (or I guess I should say fortunately) our home warranty insurance would not recognize your estimate & authorize the repairs so I had to wait until one of their "approved" companies could come out & check it. Once that company checked the unit they said the condenser fan motor was indeed not working & needed to be replaced. They said the compressor could not be checked until the fan was replaced as that was a necessary element for the compressor to run. They replaced the fan motor and now everything is working just fine. I have owned my own business now for 28 years and I always treat my customers with complete honesty and fairness. It is disappointing to know that there are companies like yours out there that try and take advantage of their customers. You have lost my business & probably a lot more from other customers as I will do my best to warn others of your ways. A VERY dissatisfied customer, Pat Note: I received NO response to this email. read more

Well worth the money anytime I have needed them. I needed them during the summer three years ago and they were right there that day. Ever since then have had them do the bi-annual service of units during winter and summer. Today Marcus took his time and made sure all my units were in working order. He also took the time to explain a problem that was happening and what he did to fix it. Thank you for the great customer service provided by this company in a time where that aspect of business seems to be lacking all across the state/country. read more

We had a 31 year old system that died in our upper level of our home. McGee guys came up and spent 3 days completely replacing the air handler and outside compressor and all associated equipment. Access was a major issue in the attic area and they handled it beautifully. Very professional service and attitude, and they cleaned up everything. Then a month later our lower (5 ton) unit started acting up and they repaired that also. Will always use them in the future. read more

Theyresponded to my call promptly. They came to serviced my AC unit and fixed the issue at a reasonable price.

I highly recommend McGee Refrigeration. I have been using their service for a few years now. I have never been disappointed with their service, dependability, efficiency, urgency, friendliness and professionalism. Thank you McGee for keeping my family comfortable. read more

I am so glad I found McGee refrigeration and Tucker! They were able to get me in for a same day service which was awesome since my AC started making a terrible noise and stopped working during a 110+ day! Tucker was able to get us back up and running quickly and took the time to talk me through the problem and my options. I also opted to sign up for their scheduled maintenance program so that I don't get caught by any unexpected outages due to lack of maintenance. Im a happy now that we are not melting in the house :) Thank you so very much! read more

My review is not on their performance but on their reckless driving by one of their techs. Sped through a school zone with kids present. 8hjj289 was their plate number, so if McGee checks their reviews, please let this tech know to be more considerate. Thank you read more

I have to say the technicians that have been to our house have been wonderful. Their billing is dishonest. First time I used them they charged me for an extra half hour, which was incorrect, I was able to have the bill corrected. Recently they charged for 1.5 hours again ,now they say its for travel time. No where on my statement does it say for travel time nor did they say they charge for travel time when I booked the appointment. And Elsa or Elsie was very rude. I will NEVER use them again. That was an extra $47.50 for 15 minutes of travel time. read more

Over the years, I have used various HVAC companies. Being somewhat disappointed in the past company, McGee Refrigeration was recommended to me. I decided to give them a try with an annual service agreement for 2023. I called and was scheduled promptly. I have 2 units for my home and the tech came out and serviced them. Upon inspection, one of my units was near failure (drawing double amperage). I knew this day was inevitable as it was a 23 year old unit. They offered great pricing and it was explained what to expect. On install day, Troy and Carmello arrived (at the stated time) and spent 2 days completing the install. They took time to check all existing ductwork and make sure everything was perfect. They were respectful of our property and when they left, everything was cleaned up well. More importantly, throughout the process the communication from office staff to technicians was exceptional! It's nice to have a local company that understands good value and service. read more

Could not have found a better company to call! We just bought our home, and to say we needed help was an understatement! They came out within the same week we called. Great customer service, extremely knowledgeable. The service provided by Brendan and Tucker was, hands down, the best we could have asked for! We are now signed up for their service plan in order to keep our system running as best as possible, and will not be calling on anyone else! Thank you guys for all that you did! read more

Our heater stopped working on one of the coldest days of the year. We called McGee Refrigeration and they came over within 1 hour. Turns out we needed a part which they ordered same day and returned the following day to install. The technician even changed one of our return air filters because we did not have a ladder tall enough to reach this vent. Can't say enough about the quick and considerate service! They are our HVAC service for life! read more

We we're very happy with the service that McGee provided for us. Troy and Branden installed our new air conditioning unit and did a great job they were very polite professional and thorough. Thank you for the great service read more

It seems that there is always a running to do list when you have a rental property. This past July I called around to a few different air conditioning companies to see about having our AC unit serviced. It was in one of those conversations with Lana at McGee Refrigeration that she informed me about a twice a year unit service that they offer to rental properties. I learned that they will set up and service the unit before summer and winter. McGee will keep track of service dates and take care of scheduling the visit with the tenant and let me know before and after how it went! Lana was an absolute delight and so friendly! My tenant was not the easiest person to schedule a service time with but McGee Refrigeration just asked my tenant when a good time for her would be be. She said Friday at 3:00, they said, "Perfect, we will be there!" This is after my tenant had avoided phone calls and canceled visits planned the day before. Since it was the first time having this company service our unit I wanted to be there and I also wanted to use the opportunity as an inspection at the property. Tucker and Alan were prompt, professional, considerate, knowledgeable, and went above and beyond just servicing the AC unit at our rental property. They answered questions in a manner that made it simple to understand and made sure I was aware of service that had been done on the unit before was noted. The two were there for about an hour and I was thankful they didn't find anything wrong or needing repair with the unit but actually added some insulation to a line and taped up some wires that were exposed on the unit outside...no extra fees other than the original reasonable amount agreed to in our contract...Winning! Thanks Lana, Tucker, and Alan for the great service from start to finish! You have earned a customer and I'd recommend McGee Refrigeration to friends and family! read more

Superior costumer service! From answering the phone to our service tech guy. It was nice of the service tech to explain the problem and get the job done. Good family business who treats you like family not just another person. read more

McGee Refrigeration just finished fixing my AC, and I couldn't be happier! Tucker provided excellent, courteous service. Despite already having a full schedule for the day, they were able to squeeze me in and arrived just a few hours after I called. The only thing that feels better than supporting a local, family-owned business is this cool air blowing on a triple digit day. read more

You won't go wrong with this company. Our air went out in the middle of the summer. Had to call them on a Sunday (yes time and a half, but I had no problem with that) - and they turned out to be less than a trip by another company - and I even got their yearly check-up program. The Service Tech was very knowledgable and let us know about everything he needed to do. I will definitely use them, if ever needed again. read more

Owen is the man! He quickly diagnosed our A/C outtage and had it up and running within 30 minutes using parts he had with him! He saved us in this ridiculous heat!! Thank you Owen! read more

We LOVED McGee Refrigeration! We bought a fixer upper and needed to get the air conditioning unit looked at as well as our vents. They came out super quick and the guy was so knowledgeable! Not trying to sell me anything. He went up on the roof to look at the unit, came down and showed me out unit: it was FILTHY. He said he would clean it for us for $5. What?! It looked to much better! Poor guy was out there in the blistering heat and as kind enough to do that for us. So happy we found them. Such a great small business. read more

I cannot say enough about Lana or the rest of the crew. This was a weekend job, one which I was out of town but able to monitor my cooling system through my alarm to find it was not working properly. And the worst thing, I have pets. So if it went out, I was going to be in a very bad situation. I called many companies. My normal company never ever called me back. I updated their review on her. Lana was the first person to make contact with me, understood the situation and the possible outcome, and new how important my pets are to me so she and her worker/husband the on call duty tech for the weekend went to fix the cooler before I even got home from Las Vegas. Their first priority was to make sure my pets were not in any danger. Never was there talk about money until it was due. They invoiced me and I paid them immediately. You cannot find such wonderful people who work hard and have the ethics they do. The same thing happened to me before and including labor the price was close to $850. This with sunday hours including part was $329. BIG DIFFERECE. I knew I was getting ripped off the year before but because it was so hot and everyone was so busy I had to do what the tech told me. Take it or leave it. (Let's say I will NOT be using them again) They worked with me, kept me informed and were absolute easy to deal with and cared very much about my pets, my air conditioner and me as a person in general. Thank you so much Lana for you and your team. You guys are awesome. I am going to call you to do all my servicing, Grant's lost a customer and their look of integrity which was not so good looking in the first place. Thanks again for everything! You not only made a customer, but a great friend who now feels like family! read more

Awesome, super friendly family run business full of honest people who are not trying to take all of your money! I highly recommend this company compared to the other larger companies in town who lie to you and conveniently forget to tell you that your $1200 part is covered by warranty. I so thankful that I found McGee! read more