Chez Leon Tailoring purchased 2 tuxedos I brought to its shop during the week of 8/5/25; the shop's…read morerepresentative was very responsive to my request to sell my tuxedos; the shop's inventory and staff were excellent all around

I found this place on yelp and they did a great job with my tailoring. Highly recommend.read more

My friend and I both had our wedding dresses tailored with Dao (without knowing the other was…read morecoming here too!). In general, there will be 3 appointments spaced out over a couple months. Surprisingly, the appointments are not very long. The first appointment, I wore the dress and Dao immediately told me a list of things she needed to fix (things that I am clueless about so I cannot verify if true or not) and provides a quote/invoice. The second appointment is a double check. The final appointment was my longest one as I asked her to make a small tweak, which she did on the spot. I did notice that the dress felt more supportive and structured on the last visit due to the work she did (adding boning etc). She usually has one other associate working in the shop and together, they are extremely good at hyping you up as you try on the dress. Cost wise, my friend and I both spent about $1K each on our dresses. In summary, Dao is very confident in her skills and vision and it is clear she has a lot of experience in wedding dresses as her entire shop is lined with wedding dresses. PS. My friend looked STUNNING on her wedding day - the dress fit like a glove and was so flattering. She told me you can take the dress back after your appointments if you need more work. PPS. There is free street parking.

I called this place after seeing so many good reviews because I only needed a very simple…read morealteration -- shortening my pants by an inch or two. To my surprise, the man who answered the phone told me they didn't have availability until next year. I couldn't believe it -- we're talking about hemming pants, one of the most basic alterations out there. If a shop is so busy that they can't squeeze in something this simple, then wow... good for them.

I finally got my item back, it was my decision to have them hold it for a month. Really nice…read morequality work they do from the small jobs to couture. I want to give a special shout out to Rose, she was incredibly helpful to me. I also met the owner, who by chance also owns Towne Cleaners. 189 Grove st Chestnut Hill, MA 02467. I would recommend this business. The prices are inline with competition, with great customer service. I always like to work with companies, locally, to find this quality of work and Customer Service at this day & age, I Think is a hidden gem .

Had a relatively small tailoring need to bring in a sleeve. Value for money is questionable but…read morethe work is satisfactory and the staff polite. I would repeat all things considered as long as you're comfortable with the pricing model.

The most unprofessional and incompetent dry cleaner we've ever experienced. This place simply does…read morenot deliver. Seriously, avoid it if you value your time and clothing. Ruining clothes - One of my coats had a significant issue after we got it back. The owner promised to fix it and told us to return. We went back FOUR times over the course a month after the initial pick up date and only to be told that he didn't have time to fix it. On my last trip in, I saw the coat had been left on the counter exactly where we had left it a week prior. Ending: they never fixed the issue, complained it wasn't their problem, and we had to leave with a ruined coat. Takes no accountability - If something goes wrong, the owner will deflect any responsibilities. In the case of my coat, he kept telling me it wasn't his fault. In the case of repeatedly asking us to return and wasting our time, his response was "you don't need a coat at this time of the year anyways," "it would take me 30 mins to work on it even though it's not my fault," and "I don't care because I didn't do it." Cannot deliver on the date promised - We dropped of a couple of jackets and a month and half and two trips later, were told the cleaning company was on vacation come back next week. When we pressed, the owner admitted that he had no idea when the jackets would be ready and it may be a couple of months given their cleaning company is on "vacation." No respect or customer service - Never an apology for any of the above. The owner also acted like he did not remember previous encounters. Always tried to have us come back the "next week." Just. washes. his. hands. Also don't believe any responses they provide. Our experience shows that they lie to get the business and then pushes off the responsibility to the customers.

So this happened to my mom: "AWESOME SERVCE!! A few months ago I took a red suit for dry cleaning…read moreto them. When I went to pick it up the collar and the pockets were completely discolored and ripped. They explained that the tags didn't say any thing about special handling. I talked to the owner and he said he was going to fix it. I thought I had lost the dress and did not think about it any more. I visited the business this week for another issue and to my surprise, the owner had my dress impeccably repaired to its original state. This is what I call excellency in customer service." She was so happy and surprised that she asked me to share her experience with other people.

Personal Cleaners and Tailors absolutely saved the day. My daughter got a saffron ice cream stain…read moreon her silk-and-sequin dress, and I was convinced it was going to be permanent. They removed the stain completely, and the dress came back looking flawless -- no damage to the delicate fabric or sequins at all. Super professional, friendly, and clearly experienced with tricky, high-end items. I'd 100% recommend them and will definitely be back.

Always great service. Our go to cleaners for the family. Timely and transparent. Tailoring on site…read moreis a great plus.

Maria did a nice job hemming a pair of wide leg pants for me. During her busy prom season managed…read moreto fit me in quickly at a very reasonable price. I will definitely use her again. Thanks Maria!

Dropping my daughter off for college and her jeans needed a new button. Heartbroken and proud as I…read morewas - I knew that these jeans were going to be fixed before I left back to Cali, no matter what. I contacted this business and she kindly asked for a pic. She told me she would be happy to help, but also let me know how I could fix myself. This will definitely be where my daughter will go for all of her alteration needs. (My daughter is an avid thrifter and I'm certain their will be a broken zipper, button or seam in her future.)

Beyond upset at how my boyfriends pants came out. We went in, asking for his 100% linen pants to be…read morehemmed 3 inches. When we picked the pants up a few days later, a full polyester liner had been sewn into the pants.... Never did we request this, nor were we consulted if this is something we wanted done. I brought the pants back and requested the liner be removed and was told that they were not able to due to how the polyester liner was sewn in. Now a perfect pair of linen pants ruined and we had to buy a complete new pair of pants. Oh and not to mention that we were also charged for the unwanted polyester liner. 3 stars because although very disappointed in this situation, the work done was done well.

This place is the best in the business! I dropped off my…read moresuit for alterations in the afternoon and it was ready within hours. I had a wedding that weekend that I had to fly to and they did a phenomenal job. Thank you for everything!

Man, are they fast!! The business is run by a married couple who really know their craft and won't…read morewaste a second of their customers' time. Especially after interacing with the wife I feel like some espresso just kicked in. The price per shirt for dry cleaning is lower than usual and yet it's done flawlessly. They also got stains removed which we already gave up fighting. Finally, the wife in the shop has a fashion design degree for a reason! Over time, we brought in several things for different alterations and she did it all perfectly every time.

Highly recommend - Very reliable and friendly business. I've been consistently pleased with the…read moreservice here, the prices are very reasonable and the tailoring service was excellent. The owner was such a pleasure to work with and the quality of her work was done super quick and inexpensive compared to other places I've been to. I will definitely come back for all of my tailoring needs!!

These are really good tailors. They hemmed my jeans and they came out perfect. Really good quality…read more I had them redo things other tailors had hemmed. I do dry cleaning there too. Lovely people and great business.

After a horrific experience at another alterations location, the wonderful woman at Chinneys was…read moreable to save my wedding dress. I couldn't be happier or more thankful. She was able to add applique to the front and fix what turned out to be a very difficult bustle. She also spent a generous amount of time helping and supporting my mom while she learned how to bustle my dress. I will continue to bring all of my alterations to this location, reasonable prices, fast service and quality work!

They brought back to life a sweater I was going to ditch! I couldn't believe the quality…read more They also dry cleaned some wedding guest dresses I had worn & did the most phenomenal job. I have been recommending them to everyone! So awesome.

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.