I want to take a moment to recognize David Skinner, Finance Manager, and Chandler Carey in Sales. From start to finish, both of these gentlemen demonstrated what outstanding customer service and professionalism should look like. They were respectful, straightforward, and, most importantly, true to their word. When they said they would follow through on something, they did--and that speaks volumes. What stood out to us most was their willingness to listen, communicate, and genuinely make sure everything was handled the right way. That level of integrity and accountability is not something you always encounter in the car-buying process, and we truly appreciated it. David Skinner and Chandler Carey, are a credit to the dealership. Their professionalism, character, and commitment to doing right by their customers deserve to be recognized. People remember how they are treated, and these two left us with a very positive impression. Thank you, David Skinner and Chandler Carey, for showing us what it looks like when someone stands behind their word. We sincerely appreciate you both. read more

I am aware of how damaging a one-star review can be to a business, which is why I did not leave this review lightly. I exhausted every reasonable avenue to resolve these issues privately first--repeated calls/messages to my salesperson, several voicemails to the sales manager, messages for the service manager, and ultimately opening a case with Genesis Customer Care. I would have much preferred to resolve this directly, but after receiving no response from the dealership, I don't feel I have been left with another reasonable option. I purchased a 2024 Certified Pre-Owned GV80 from out of state. My salesperson, Adrian Anderson, described the vehicle as "pristine." Knowing I couldn't see it in person, I repeatedly asked for close-up photos of any flaws, particularly the wheels. When it arrived, I found significant rim damage that was not clearly visible in the photos I was provided. Communication had already been frustrating during the sale. I made it clear I was a serious buyer ready to move forward, but the process dragged on for days because responses were so slow. I remained patient because Adrian repeatedly told me how busy he was. It wasn't until I was ready to walk away from the deal that suddenly things moved quickly. I also had to arrange transportation to New Mexico entirely on my own, as the dealership offered no assistance with transport. Once the vehicle arrived, there were more concerns. It was poorly detailed, with makeup and grime still inside and the previous owner's car-wash stickers on the window. Genesis Connected Services had not even been transferred to me--the previous owner's information was still in the vehicle, and no one from the dealership assisted me with getting it properly set up. Most importantly, the vehicle has a heavy vibration and pulls to the right. Since taking ownership, the communication that was difficult before the sale has essentially disappeared. I cannot get my salesperson, sales management, or service management to return my calls. I finally contacted Genesis Customer Care, and even they have been unsuccessful in getting the dealership to respond. I still do not have my second key fob, the 191-point CPO inspection I have repeatedly requested, or confirmation of when the vehicle was inspected/serviced--particularly concerning since the service information was never reset in the vehicle. I understand that a used vehicle may have imperfections or develop an issue. That isn't why I'm leaving one star. It's the combination of how this CPO vehicle was represented and prepared, the issues discovered after delivery, and most of all, the complete lack of support once the sale was finished. I was patient and courteous throughout this entire process and gave Genesis of Tulsa every opportunity to make things right. Unfortunately, I now genuinely regret purchasing from this dealership and would not do so again. read more

One of the worst dealerships ypu can possibly take your business to. The reviews regarding the dealership are accurate. The salesmen will not call you back, managers will give you bogus excuses for price markups. We agreed on a price finally, and magically the car was "sold". Turns out they simply wanted to increase the price on their website. SCAM DEALERSHIP, PLEASE STAY AWAY FOR YOUR SAKE!!! read more

This dealership does not honor their "Tulsa Hyundai Price" advertised on their website. I've bought a lot of new cars and have only had this happen twice. Both times were at this location. Please understand, I'm not talking about trying to sell "add-ons" or extended warranties, but the actual BASE price of the vehicle. Save yourself a day of trouble and go to Broken Arrow Hyundai. read more

-Sales people who are knowledgeable (and call u back on availability) -Service Department that doesn't stand around avoiding eye contact (e.g. - just now...empty service bay... drive up for scheduled oil change...6 service people "busy do nothing but different than the day before" who wouldn't come to the car to maybe see why I was parked in their bay. Only when I started to walk inside did someone start walking towards me saying "you just need to wait by your car, we'll come to you"...uh, I did that-didn't work... -BTW, "scheduled" for the first available means if an unscheduled customer just drives up then they're taken immediately ahead of you. Still trying to wrap my mind around that one...??? -As the last time I came here I am just going to drive to Hyundai dealership in Edmond, see family and be home before Tulsa Hyundai would be thru with their oil change -and again, just pitiful read more

I hate writing bad reviews, but after what my family went through, I feel like people should be aware before coming here. To save you the stress, I could write all day about this place, but the bottom line is to be extremely careful because they will take advantage of you just to make a sale. My niece purchased a car from this dealership and drove it for almost a month. Out of nowhere, they told her she either had to return the car or bring in an additional $7,000 if she wanted to keep it. Of course she didn't have an extra $7,000 lying around, so she returned the car. Even after returning it, it took over a month for her to get her down payment back. Things escalated to the point where my brother-in-law nearly got into a physical fight with the finance manager. The finance manager even tried to provoke him by telling him to hit him to start a fight. Thankfully, my brother-in-law is a retired Army veteran and chose to walk away and handle things the right way. I personally called the general manager, who said he would take care of the issue, but after that we heard nothing. Eventually my sister filed a complaint with corporate. They did look into it, but it still took quite a while before my niece finally received her down payment back. This experience shows how desperate this dealership is to make a sale, with very little regard for their customers afterward. If you're set on buying a Hyundai, just be very careful. But if you have other dealership options, I would strongly recommend going somewhere else. The salesperson was fine, but the finance manager was by far the worst part of the experience. Since financing goes through them, that's where most of the problems came from. Overall, save yourself the stress and go somewhere else. It's simply not worth it. read more

WOMEN BEWARE! My son and his father went to look at a Elantra that was online. Price quoted was $19,500. When I (mother) went back to purchase car with son, the price surprisingly went to $25,000. They said it was due to trade in at $1,500 but adding that back in is still not $25,000. Finally, said they could get it down to $23,000. We left very disappointed. Why is the car higher priced for me, a female?! read more

I am extremely disappointed in my experience with Tulsa Hyundai. My son was in a serious accident when he was younger that left him with major head trauma. As a result, he was awarded damages that were placed into a court-ordered trust. We cannot simply withdraw money from that trust whenever we want. Every request must be formally submitted to and approved by a judge, with documentation. We have only requested funds three times: once for accident-related medical bills, once for orthodontic braces, and most recently for college expenses and a vehicle. The judge approved funds for my son to purchase a car, and we were working within a strict cash budget. While waiting for the funds, we found a 2025 Hyundai Elantra SE listed on Tulsa Hyundai's website at a "Tulsa Hyundai price" of approximately $16,000, which was just below our approved budget. You can see it here until they remove it: https://www.tulsahyundai.com/new-Tulsa-2025-Hyundai-Elantra-SE-KMHLL4DG2SU092707 . On May 13, we went to Tulsa Hyundai and were greeted by salesman Jackson. He asked what we were looking for, and we showed him the exact Elantra from their website. I explained that it was within our budget. At no point did Jackson tell us that the advertised price only applied if we financed the vehicle. Instead, Jackson first brought us a 2019 Sonata. We looked at it, then asked again about the Elantra we had come to see. He got the keys, we test drove it, and we told him that was the vehicle we wanted. After we returned to the office and waited, Jackson came back and told us that the advertised price was only if we financed. I again explained that we were paying cash. He went to his manager, Sami, and they came back stating the price would instead be approximately $21,200. In my opinion, this is a classic bait-and-switch. Tulsa Hyundai advertised a vehicle at a price that brought us into the dealership, allowed us to test drive it, waited until after we said we wanted it, and only then disclosed that the actual cash price was thousands of dollars higher. This was not just a minor inconvenience. This involved court-approved trust funds for a young man who suffered life-altering injuries and was trying to purchase a reliable car for college. We were honest from the beginning that we were paying cash and had a strict budget. Tulsa Hyundai should have been honest from the beginning about the actual price. I would strongly caution anyone considering Tulsa Hyundai to carefully document everything, screenshot online listings, verify the VIN, and demand the full out-the-door cash price before wasting your time. Based on our experience, I do not believe their advertised pricing can be trusted. read more

I wish I could give zero stars. I found a great deal on a used Nissan (2015 one owner with only 48K miles), so I drove from Bentonville, AR to pick up this gem. Sammy, our "salesman", told me the vehicle had been checked over and was ready for my enjoyment. This was strictly a 6 month vehicle for commuting purposes (30 mpg with AWD) while my wife relocates to her new home, so I didn't feel the need to purchase the warranty. My bad? I mean, it's a one owner Japanese vehicle with under 50K miles, so I should be good for the next 10K at least...right? Not only am I purchasing a new transmission for $6K after only FIVE HUNDRED MILES, but Sammy (my "salesman") is ghosting me. Before I told him the issue, he responded immediately. After hearing the issue, he claimed to escalate and get back to me. Buyer beware. There may be great people that work at this dealership, but my experience was "great" on the front and a gut-check on the backend. Management and/or leadership has never responded. Don't trust Sammy, but I would recommend avoiding this place altogether. read more

Very poor service department. Pricing is unclear (I have been charged widely varying labor rates for the same service.) Wait times are also grossly understated. Repair sales representatives use sneaky tactics to upsell different services that may not be required. read more

Fair warning - don't do business with this company. Their sales team and service department are trash. They are unprofessional and clearly do not care if they put you in a situation. Communication from their service department is horrible. We dropped our car off at 9:45 a for an oil change and to check the safety sensors due to an error message that popped up. 3:30, we sent a text to check the status because we didn't hear anything. 4:30 we called because we still haven't heard anything even after we sent the text. We get a voicemail. 5:30ish we receive a text back asking if we still needed assistance. Finally they text us that the car will need to be kept overnight because they aren't sure what's going on. They didn't let us know ahead of time or ask us to approve them taking the car apart for that. Next day, we again have to reach out midday because we don't hear anything about it. This is when they tell us that they are going to need to keep the car again because they have taken it apart and have to wait on a part When asked for a loaner car because I can't be without a car. I have kids that need to get to school and we had appts the next day. The guy, James, told me he would check to see if the car was drivable and let me know. Again, crickets. I heard nothing. My husband calls and chats with the service manager who tells him she will not talk to him unless he's on her office, what? He leaves work and goes up there to be told she doesn't want to talk to him. This is beyond unprofessional. Why tell someone to come to your office to talk about the situation but then not do that? They give the car keys to my husband and we now will be taking it to another dealership even though we purchased it from this one, which was a whole other experience. They could have asked if we could be without a car and/or schedule a time to take the car apart. We were going in for an oil change and to have the errors checked. Will never do business here again and will tell everyone I know. read more

If I could give this dealership zero stars, I would. On April 16th, I purchased what I was told was "my car" -- a 2025 Hyundai Tucson. My husband and I provided every document Tulsa Hyundai requested: IDs, paystubs, insurance cards, even my business bank statements when they failed to submit the paperwork correctly. At each step, the staff reassured us everything was fine. The finance guy, Brant, even told me, "This is your car, unless your paperwork is fraudulent," which gave me false confidence. What actually followed was months of pure incompetence. The finance company repeatedly told us they couldn't get the dealership to send documents or even answer the phone. We personally called 47 times (yes, we counted), while the dealership dodged responsibility and failed to communicate. We ended up resigning contracts multiple times, and still, the dealership "forgot" to send documents. Fast forward: July 14th the finance company finally declined because, shocker, they could not get the dealership to cooperate. We returned the car July 15th. Brant promised we'd get our down payment refunded to the original account. Weeks went by, nothing. Each time we showed up in person, management (David Skinner included) had a new excuse. On August 7th, they admitted they hadn't even started the paperwork until an hour before we walked in. Finally, on August 29th, I was told we would not be getting our money back because we had the car for "three months for free." In reality, Tulsa Hyundai strung us along, mishandled our documents, wasted our time, and then blamed us for their own incompetence. Meanwhile, I walked into a different dealership, bought a brand-new Equinox with zero problems, and had financing finalized in a single day. Funny how that works when a dealership actually does its job. Bottom line: Tulsa Hyundai is unprofessional, disorganized, and completely unwilling to take accountability. Save yourself the headache -- buy your car literally anywhere else. read more

absolutely bottom of barrel service. embarrassing, should have dealership license pulled. no urgency to support selling a vehicle and providing basic information. struggle to communicate. call the dealership, no answer, leave vm with sales manager, no response! follow-up 1.5 hours later with cs person answering the phone and she delivered a note to call, never calls! business is incompetent. try to bait you on pricing and then the price evolves - shady business - stay away!!!!!! read more

Why can't you give zero stars? Service department is inept and incompetent. Do not quote a repair over the phone and then charge another price when the repair is done. Then act like complete assholes when you call them out on it. DO NOT DO BUSSNESS WITH THESE ASSHOLES! Complete voucher bags. read more

Is there a way to leave zero stars?? I guess not. Beware this dealership. They offered "free" oil changes, and then every oil change try to guilt you into hundreds of dollars worth of other repairs. Alignment is out, suspension is bad, air filters, additives, almost anything that they can try to sell you. Seems suspect for a car that has 20,000 miles. On top of that, the "free" oil changes stop at 4 oil changes. Yeah, that wasn't disclosed on purchase. Go to Purdy Hyundai in Broken Arrow or anywhere else. I'd trust a use car on Marketplace from a guy named "sketchy Steve" before believing another word from these shysters. Since I can't reply to the owners comment, I decided to update the review. First, if I have to drop hundreds of dollars on the first oil change to ensure my vehicle in "top condition" then I question the quality of Hyundai. Maybe I should write them a review. SECOND (and even more infuriating), there was no "misunderstanding" on the free oil change. We were between two Hyundai dealerships on purchasing. Tulsa Hyundai was closer, but did not offer free oil changes. So, when I told them we were going with the other place because prices were the same, but did not offer free oil changes, the salesman and his boss offered free oil changes to close the deal. There was no misunderstanding, your sales people and their manager flat out lied!!! read more

They sold my son a car with my ex husband as the co-signer and me as the down payment person. They said my ex and son qualified and he drove off in a car. 10 days later my son took it in for a complimentary car wash. They took the car back saying that they didn't qualify after all. They kept my $11k down payment for 20 days before they finally gave it back without any interest! I had to pull that much more out of my IRA to buy another car in the meantime and I had to pay a lot more taxes on it. Nowhere in the contract did it say they could take the car back for not qualifying! Only for non-payment. Why would they say they qualified at the time and then later say they didn't?! And how can they keep my $11,000 for 20 days interest free? They never even gave my son any paperwork on how they had the right to just take the car back. read more

Service department is beyond inept and rude. They had the VIN number wrong for my last service and can't fix it despite numerous attempts. So now the service records are wrong. They guaranteed alignment for a year and are now trying to lie and say it's been over a year because they still can't fix the VIN. My car is there in the service department and I called and they couldn't even find me and said I had the wrong dealership despite having texts from them today! What a joke! Shameful. read more

Tulsa Hyundai I am writing to formally express my concern and disappointment regarding a vehicle I recently purchased from your dealership. I bought the vehicle less than 60 days ago and have driven it less than 2,000 miles. Despite this short time and limited use, I was just informed that the vehicle requires over $3,800 in maintenance and repairs. Specifically, I was told the vehicle needs the following: New tires Brakes and rotors replacement Brake fluid flush Coolant flush Air filter and cabin air filter replacement Oil change Hood struts replacement New battery These issues are unacceptable for a vehicle sold by a reputable dealership and suggest that the vehicle was either not properly inspected prior to sale or sold in poor condition without full disclosure. This level of wear and required maintenance is not consistent with a reliable, roadworthy vehicle--especially one sold by a certified dealership. I trusted Tulsa Hyundai to provide a safe and dependable vehicle, and I now feel mislead. read more

TRASH. They hire literal children and rejects from other dealerships. Do not get suckered into a car by these people. I was not impressed with their sales team. Bait and switch, told me one deal and price over the phone, went in and Rayna gave me a different price and said since it wasn't in writing this was the price. ZERO APOLOGIES. I walked out. read more

Without going into a lot of detail it was a stressful 3 hours I spent with this dealership. There was conflicting information throughout the process. After reading other reviews I'm relieved that I did not leave with a car from Tulsa Hyundai. I especially find canned responses insulting. read more

We had a return comment from the business "Emily T." " Call and we will be happy to make your issue right." Called and no such person could be identified with the company. If I could provide a zero rating, I certainly would. 2nd contact we have had with the company that turns into nothing. read more

I am very disappointed that you cannot buy a car for what they are advertising it for on their website. Make sure you read fine print that you have finance with them and have a trade-in. They have horrible customer service, the salesman never gets back with you. read more

2024 Tuscon Hybrid 12000 miles. A/C not blowing cold. Informed by service rep that it could cost and not be under warranty. The only people who have been under my hood is Tulsa Hyundai. If somethings broke and not covered under warranty you broke it. This should never been brought up. It should have been yes sir we will get it taken care of. If this is typical of Tulsa Hyundai, I'll be buying my next vehicle somewhere else. read more

I am extremely disappointed with the dishonest and disrespectful treatment I received from this dealership. When reviewing my contract with the lender, I discovered that the dealership had added a $3,500 warranty and a $1,100 gap insurance policy -- neither of which were ever discussed with me or authorized by me. In fact, I was falsely told the gap insurance was mandatory, when it is not. When I questioned this, instead of fixing the issue, I was pressured to either accept the fraudulent charges or return the vehicle. I requested that all communication remain in writing for documentation, but I was repeatedly pushed to take unrecorded phone calls instead. This type of shady practice -- adding thousands of dollars in hidden products and lying to customers about what is "mandatory" -- is unacceptable. Buyers, please review your contracts carefully and do not trust what you are told here without verifying directly with your lender. I strongly recommend avoiding this dealership if you want an honest and transparent car-buying experience The finance employee David skinner had been rude, and aggressive from my very first interaction with him. read more

Buyer beware describes our experience recently at Tulsa Hyundai/Genesis. Dealership offered the same used car at three different prices online of $40K thru one sales assoc., then $37,500 by another sales assoc. and then even $36,889 on cars.com; We only knew of the $40,000 price and weren't aware of the lower active advertised prices at the time of our purchase, but they were and did not offer the lower price(s) to us. We immediately returned the car the next day and asked for a refund of the difference or to return the car, but no such luck. All sales final they said. Had only been 12 hours. Don't they want their customers to have a good experience buying a car from them? They could have been heroes here, but chose to deceive thru omission of the facts, and be unethical in their business practices. They had an opportunity to right a wrong, but chose not to. At this point we are not sure what else they told us about the car is true... Buyer beware!!! read more

Absolutely horrible experience. I have a brand new car, I don't even drive, because it vibrates so bad. I took it back immediately, and the said "that's normal" Don't by from them!! dont buy a Hyundai Santa Fe. read more

called to get my statements for things done to my vehicle from 2022-2024. showing only 10 time so was there. the gentlemen I spoke to asked if I could have someone pick it up and I said I would like it emailed and he said it's a awful lot of papers he's gonna have to email going back years I said it's literally 2022-2024 and he claimed it's im not even joking a lot of work because he has to go back and get the prices because prices aren't on the statements. well see how it goes once I receive the email but being told it's a lot of work is quite comical and unprofessional for 10 service statements being to much for them read more

assholes who don't know how to return calls, label cars as manuals and raise prices by two grand in person vs what's online

Do not waste your time at this place. They have vehicles listed online that are not available but they will definitely try to sell you something more expensive with more miles. The keep relisting the same vehicle on multiple platforms that was sold weeks ago, terrible way to do business. The old bait and switch. read more

Was interested in looking into a vehicle from this company and called 8 times for a sales associate and never once spoke with anyone and was sent to voicemail each time customer service here is absolutely terrible!!!! read more

Not happy about business practice....prices are posted, even online, but do not include the $2000 current market adjustment or $700 dock fee...Surprise! Also, every new car is tinted on drivers side window (DANGEROUS FOR NIGHT DRIVING) and uses Nitrogen filled tires. I asked about why nitrogen and the rep tried to tell me that the pressure changed less with changes in temperatures...regardless of what the gas law says. read more

Used Car Buyer BEWARE!!!!! Purchased a car on Sat 3/22/2025. Brought it home and didn't drive it until Monday 3/24/2025. Was sitting at a red light and received a Service Stablitrak message on the dash. Didn't have any issues during the test drive. Salesman told me that the dealership backs their cars and if I have any issues, just contact them and they'd make it right. WRONG! Contacted them and they said too bad, you bought a car with zero warranty. I realize that I did do that, but for the salesman to tell me that they would back the car and not do it is just not right! read more

By far the worse service department in the state of Oklahoma. Never returns calls for updates on vehicles. Always has excuses as to why something is taking so long. I highly encourage buying a vehicle elsewhere or at the least take your vehicle to another Hyundai or non Hyundai dealer for service and repair. Steer clear of this business! read more

I bought a Honda Civic type R a couple weeks ago from them. the sales guy I had was nice and easy-going. but that's it. everything else. horrible I do not recommend buying a car from this dealership. we initially addressed concern about the tires before buying the car because they looked super worn down. the salesman we had said he'd look at them but there was nothing they could do because the manager was not on duty. so he looked at them and said they were fine. (It was also late and already dark out) long story short. I went ahead bought the car because they're pretty hard to find right now and I really wanted it. well, I've already had to buy a new 400$ tire for it and the other three will need to be replaced soon as well. (I did go back after buying the car to see if there was anything they could do. and got nothing). they also failed to tell us that the car had some damage on it that we found later on after already purchasing the car. so will be having to get that fixed as well. Id say youll be better off buying from any other dealership rather than this one. Oh AND, I got the title in the mail and both mine AND my co-signers names are completely spelled wrong on it. Very disappointing. read more

Tulsa Hyundai - Car Dealers Near Me - Tulsa, Oklahoma

Terrible experience!! I wanted to buy a car quickly. Called MJ. The car advertised online was conveniently unavailable. I selected a different one (priced $3k more). Asked if I could get the price online and he said yes but I wouldn't qualify for low interest. I said nevermind, He said "it's the last day of the month. They might do a deal to get you $1500 off and low interest." I told him to call me back if they could. Nine minutes later, he called back. They'll do it. Went to the dealership . Three hours later. They can't do both. Such a waste of time. And a ding to my credit. Classic car salesman. The manager in the front office was no better. He said he told MJ they couldn't do both when he asked. He wouldn't come off the price $1500 to make the deal what I was clearly told on the phone it would be. Also he never ran my credit yet their was a hit within 10 minutes of me submitting an application. LIES LIES LIES AND MORE LIES AT TULSA HYUNDAI. They almost had me just bc I didn't want to have to go through this process again for $1500. . We wanted that car!!! read more

Tulsa Hyundai - Car Dealers Near Me - Tulsa, Oklahoma

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FULL STORY. PLEASE READ: It all started on Monday, 8/14/25. I found the best deal by far for a 2025 Hyundai Elantra N, Brand New on Cargurus. I was skeptical of the price so i called them. I was put in touch with a very friendly sales woman. She said she would have to get back with me on the price. After a few she texted me and said the price was only if i met certain criteria, which i didn't. I thanked her for getting back with me and if anything changed to let me know. She then proceeded to ask what it would take to earn my business. I gave her the number that would make it worth it for me to fly down there and drive it 800+ miles back home. She then texted me shortly after and said that her manager approved the offer of $31,400 out the door and asked if i wanted to put a deposit down in order to reserve the vehicle. I texted back and asked if i could receive a call to go over the numbers. I never received a call or text that night. Tuesday, i called multiple times and could only get a hold of the receptionist. I finally received a text from the same number but this was a manager. This number was visible and accessible by bother the Sales Associate and ALL MANAGERS. They sent me the deal and the price was incorrect of $34,000. I responded that the price was incorrect. I then received another text stating "Best Offer" with an offer sheet of $33,204. I then responded that i was confused and sent a screenshot of the agreed price of $31,400 out the door. A manager, Dee, then texted me stating his best offer was $31,400 + Doc Fees and if i did not want it they would remove me from their contact list. I responded by asking for a call to verbally discuss what was going on. I called multiple times Tuesday, asking to speak with either my sales woman (who i found was off) or a manager. I never received a call. Wednesday arrives. I tried calling multiple times, again, with no one responding. Finally they responded and said they were sorry because "they thought i had a trade" even though i made it ABUNDTLY CLEAR THAT I WOULD BE FLYING DOWN THERE. HOW COULD I HAVE A TRADE IF I AM FLYING??? I called again and then a different manager, Sammy, finally called me. He made the same offer of $31,400 + Doc Fees. I told him that i had received a text from his dealership stating $31,400 OUT THE DOOR. He said they made a mistake and could not do that and that was his best deal. I told him i would need a moment to think about it. 1 hour later i texted that i would accept the offer and requested the paperwork so i could sign it. No response. Several hours later i tried calling. No one would take my call or call me back. I then responded again and asked for the link to place my deposit on the car. No response. I called several more times until they closed and again, no one would take my call. Thursday arrives and i finally hear back from my sales woman. She apologized because she had to take several days off for personal reasons but would see what was going on. I then received a text at 1:45 P.M E.T with the agreed $31,400 + Doc Fees along with a link to place a deposit. I paid the deposit, sent my drivers license, and filled out a credit app. I asked for all the paperwork to be sent so i could E-sign it so that A) I knew we had a binding and signed contract/agreement B) when i arrived there would be very little left to do. I was told that that was not an option because everything had to be signed in-person. I asked if it was safe to now purchase a plane ticket. I was told yes. I asked if it was possible to picked up from the airport and they said yes. I then booked my ticket for the next day (Friday) and sent them the flight information. I received a text back stating that all was good and i had "Tier 1 Credit". I then had to arrange and pay for someone to house sit my dog, pay someone to drive me to the airport. Friday arrives and i had to be up at 2 A.M in order to catch my flight from Cincinnati, OH, connect to Chicago O'Hare and then arrive in Tulsa. I arrived in Chicago and i received a text from my Sales Woman asking confirming my appointment and i said yes. A few minutes later she then called me and asked if i had gotten on the plane for Tulsa yet and i replied No. She said "Ok good, i am so sorry but management has decided to pull the deal. They are no longer going to honor the agreed $31,400". I then told her that i was in Chicago getting ready to board my flight to Tulsa. I told her i did not have a way to get home and that we had an agreed price, a deposit down, and was told to book the flight. She apologized. I then asked to speak to a manager to sort this out. NOT ONE MANAGER WOULD SPEAK TO ME. THEY MADE HER SPEAK TO ME. THEY TOLD HER TO TELL ME THAT THEY WOULD ONLY DO THE DEAL AT $33,200 AND IF I DIDNT ACCEPT THAT TO BUY A RETURN TICKET HOME. I told her that i didn't have the funds to buy a return ticket home and that the car i was going to purchase from them was my ride home. read more

The salesman, Charles Maynor, was excellent. The Finance Department Director showed me the ugly side of buying a car. He tried to sell me an extended warranty without disclosing the cost. It took me three tries and finally a demand that he tell me exactly how much the loan would be. It was $8,000 more than the $21,000 sales loan. He was pushy and condescending. After I purchased the car, I contacted the dealership through their website, asking for an explanation of what the Interior and Paint Protection package actually provided. They never replied. I posted the same question on their Facebook. Again, no response. I guess once you buy a car, they don't care enough to reply. read more

Bought a truck from Tulsa Hyundai. Bought a warranty for the windshield and tires. The finance guy told me the windshield would be replaced if needed. That was a lie. Turned in a claim for the windshield. It needed replaced. Come to find out the warranty is only for repair so the claim was denied. I would not have gotten this if he would have told me the truth about the warranty. Thought I would call and cancel this. Couldn't get in touch with anyone. No one would call me back. So made a claim with the BBB. Got a call several weeks later from the GM. He said he would get it taken care of. Again it's been weeks. Have not seen a refund or heard from anyone. These people are not worth your time or money. Keep driving past this business. The ownership has terrible reviews as well as this dealership. I should have dug deeper before this purchase with these guys. Don't make the same mistake I did and keep your hard earned money away from here. They have zero problem lying to your face. They should lose their A+ from the BBB but they will just pay off the BBB is my guess. DO NOT DO BUSINESS HERE. Edit: Jan 31st 2025 Its been months at this point from the original time I tried to get the warranty canceled. Doubt I will ever see it. Do Not Do Business with these people. They will lie to your face repeatedly and smile doing it. read more

We recently purchased a 2023 Genesis G70 sport prestige. After purchasing we realized the front sensors were not working properly. Our salesman Jacob was on top of it. Within a day the service department called to schedule the work and let us know they had a loaner for us to use. Not really expecting much from a loaner it was a nice surprise to get a new Genesis G70 as a loaner. Nathaniel was our service tech and when I say going above and beyond expectations this man did it! He messaged frequently keeping me updated on our car and checking to see if we need anything. Returning the car and picking up our car was seamless and everything was done perfectly! So let me tell you, in a world full of people trying to squeeze everything out of you, this place was a blessing!!! Sales was PERFECT, Service was PERFECT!! Our new Genesis is an amazing car! Go give them a chance!!! Highly recommend!! read more

Jeren at Tulsa Hyundai was excellent to work with! He was so knowledgeable, helpful, and wasn't pushy at all! He was so patient with all of our questions, and I left knowing SO much more about the cars I was interested in. We will definitely be back 100% because of the service we got from Jeren! read more