I called this company to come out for a couch cleaning, and they sent out their employee Aurelio to do the job with a helper. They came out and did a fine job with the couch with the exception of one spot. When I mentioned a couple of other jobs I needed done he said he could do it, and came back the following day. When he came back with his helper, they ended up only doing part of the job, and now claiming to be "unable" to finish some of the others, despite me paying him ALL in advance. He now had to come back the following day to complete the paint. He has been a no call no show for 2 weeks now! I can get a hold of him every couple of days, which he has some dramatic excuse and promises to show up the next day, which never happens. This morning, he allegedly couldn't come because his helper got arrested and sent to jail for a warrant! He had this man in my house with my family! Stay away from this company. read more

Excellent service from calling Luzy to schedule an appointment, to having Chris and AJ come over the next day to do the work. They are extremely professional and came to the door with masks and gloves, during this difficult time. They were quick and efficient to clean our vents and really just nice guys doing their jobs during this pandemic time. Highly recommend this company and will use them again, Thanks! read more

I was a previous customer of this company 3 years ago and was happy. 'Tried' them again to do some cleaning at the same location. I scheduled them for today's date, Saturday 03/23/19 between 7:30-8:00 AM. Confirmed with Mark the day before to ensure we had the right date set. Saturday 8:30 AM, no show and no call. Called to double check status, Mark answered and said he would check and call me back. No call back. I called back at 8:50 AM, and Mark informs me the workers had mechanical issues. Whatever that means. He apologizes for that. I understood. He said they would try to get there. No offer of rescheduling, just left it open. 10:25 AM, still no show or call. Called Mark back, and no answer. Needless to say, its safe to say this company was not gonna show up or make any sort of professional effort on righting a wrong. So please read the other poor reviews on this company and heed the warnings of this review. DO NOT USE THIS COMPANY WHATSOEVER! Lack of professionalism and follow up. read more

They don't show up at the time window and they are very unprofessional . After I got two calls from their office one from Las Vegas and another guy from Dallas?? the person showed up at my property with no clue about his task. read more

Ben and Anthony came out to redo some of the carpet. 5 stars for them. The customer service is incredible!! If they had been the first ones out it would have been a 5 star review. However, for the inconvenience I deducted one star. My suggestion: Ask for Anthony or Bill :) read more

I'm super happy with the service I got! I called Ben on Tuesday and he was able to get me a next day appointment. He and his staff were very up front about what I could expect for pricing, as I have pets and one is getting older so therefore gaining a weaker bladder. They have a special going on with 1 room free up to 450sq ft so that was great on my wallet. Jason was the tech who came out to perform the service. He was super friendly, very efficient, and even helped me move the light furniture I had around the apartment. I know I'll be calling this company in the future, their pricing is fair and you can't beat their level of customer service! If I had to point out anything negative, it would only be that I was expecting the carpets to be a little more dry. Previously companies have had my carpets dry within two hours, I was told to expect these to be dry in 8 hours. However, the overall experience and results earns them 5 stars from me :D read more

See all

Couldn't be happier with my carpet cleaning.....super detailed in what Jason did and super friendly as well as making a deal...thank you for being phenomenal read more

Turbo Clean - Before - Carpet Cleaning Near Me - Las Vegas, Nevada

See all

Jason did an amazing job on my carpet! He's been out to clean three times now and he is amazing at his job. Very profesional. All charges are up front no hidden up charges. I will continue to use turbo clean. They always do a great job!!! I recommend Jason and turbo clean to do the job right every time. read more

See all

Once more Ben and his crew came through for me. I asked for an estimate to get our office carpet cleaned and it was done by Ben himself as promised on a Thursday. The quote to do the work was excellent and I had an instant approval from my corporate office. I called Ben on Friday to ask if they could please do the cleaning on Saturday. Ben accommodated me on that VERY short notice and so; on Saturday morning bright and early Ben and his crew were on site and in approximately 3 hours had the heavily soiled carpet in our office cleaned, deodorized, and a PH spray added to prevent spots from regenerating! Best of all, the nasty food and drink spill stains are GONE!, Traffic patterns gone too! I couldn't be more pleased and cant wait to hear the comments from my staff and my corporate management people due to arrive on Tuesday next week. This should be Fun! Update: My VP and Regional Dir were very impressed with how clean it looked in the office now that the carpet was cleaned. 2/16 Shortly after the carpet cleaning, I had Turbo Clean come back to clean our upholstered furniture, There was a small love seat in my office, which was initiated (weak bladder) by a friends puppy, Ben's employee cleaned it at the office but the smell just grew stronger, Ben and I spoke and he had a employee pick the cushions up and brought to thier office location. There they were saturated with a enzyme to kill the odor, He called a couple days later and said "HE" wanted to keep them and repeat the process once more as the odor wasn't completely gone. in other words he wasn't satisfied! The cushions are to be returned today. Again proving Ben's integrity and customer service @ Turbo Clean which is above and beyond! read more

See all

I can't say enough good things about Turbo Clean....!!! AJ and Chris were extremely professional, arrived on time and did a wonderful job cleaning my carpet as well as all the tile and grout in the kitchen and bathrooms! This was my first time using Turbo Clean and I will be a repeat customer for sure.. Great job and very affordable.. Thank you Turbo Clean, AJ and Chris!!! read more

Mark returned my call promptly and got me scheduled for next day service. A.J. and Chris came in and did a fantastic job cleaning my carpets and my A/C ducts. I am very pleased with every aspect of my cleaning project, from start to finish. Great job, guys! I will be sure to call you first when I need help cleaning up my place again in the future. read more

By far an amazing job! Fast and efficient. These guys worked hard to make sure our carpets were back to New. We will see recommend to every one just ask for Jason and jarish. We are very impressed with the quality of work and how efficient they were. Very professional. Thank you so much read more

Turbo Clean - Amazing job - Carpet Cleaning Near Me - Las Vegas, Nevada

Spoke with Ben,as he was very accommodating to my needs...great price for my whole house being cleaned. Jason came in the time frame he said he would,was very friendly and understanding. Great company I would recommend to anyone. read more

Anthony was very thorough and explained the process. Even explained that they would do their best on a few stains I had but because of the kind of stain they may not come out. I appreciate they honesty.....they did great and what an improvement read more

See all

Super quick response, next day service. Left carpets clean and got the pet odors out with no problem. Gave me a call before they were on their way which was much appreciated! Very happy with the service. read more

There is nothing turbo about this company. I did my due diligence on yelp before I contacted turbo and I overlooked the bad reviews thinking the good reviews would be my decision factor. Today I spent my entire Saturday waiting for them, they set a 12-4 window, then they called at 2:20 to push it down to 6-7pm. At 6pm I called mark and he was to get an update on his workers. No call back.. I called him 3 times at 6:30 and no answer. Needless to say I can't believe you claim to be customer service oriented, when you can't keep your word on the schedule you set. I do not recommend this carpet cleaning services to anyone. It's a damn shame you have no mans to keep your word. read more

Great job by this company. Worked with My tenant schedule and also reasonable pricing for services. Thanks ! read more

They have great customer service and on-time. Our carpets are only a couple years old, my cat decided to pee on the carpet only in one area but we decided to have the whole house cleaned, even a few rugs. Got the platinum package with urine removal plus stairs. Total came out to $255. The total was done in less than 1 1/2hrs. When I did the inspection the carpets were damp and I thought they looked great but as they dried they look just the same as the did before. Still got a urine smell. So I bought a bissell and did the carpets again. I started one small section that didn't have urine and the bissell was pulling up dark water. I will b posting a picture of one of the 30 tubs of dark water I pulled. Can't believe I wasted so much money just to have to this my self. BTW, no more urine smell. Carpets look better than new. I want a refund . read more

Turbo Clean - My bissell pulling brown out of the carpet after we just paid for platium carpet cleaning - Carpet Cleaning Near Me - Las Vegas, Nevada

See all

We are currently renting our house that is so full of carpet. (Whoever thought of laying fabric on floors was a crazy person, obviously.) After more than six months of living in the house, the high traffic areas had become dingy or almost black near the entrance from the garage and front door. We researched reputable carpet cleaners from big name companies like Stanley Steemer to other local businesses. We decided on Turbo Clean due to the affordability and reviews from Yelp. We called on a Friday and set up an appointment for just a few days later. (They are very accommodating on times and availability.) Without asking they told us that they were running a special and though we were not sure on the square footage of exactly what we needed, they would accommodate us and give us the special anyway. We were quoted at $155 for two floors and a set of stairs, which was at least half of what Stanley Steemer was going to charge us. Today our technician showed up promptly and was so cool. We chatted the whole time about carpet care, the business, equipment, and anything else I had questions about. The tool that he used looked like and ran like a floor buffer, but for carpet. He "buffed" the floor and immediately the carpet came back to life and was so vivid again. Though he stated that the blackened area near the garage would not look brand new, he would do his best, he assured. (Frankly, I appreciate honesty!) As it turns out, the carpet there actually looks amazing and better than I expected! On the stairs, he cleaned each individual stair with amazing attention and scrubbed the hell out of each one by hand with a smaller tool. The stairs are so incredibly soft and fluffy. Who would have thought?! Now, the carpet looks better than when we moved in. The tech finished in around 90 minutes, assuring me that the carpet would be dry by the late evening. Well, only about five hours later and the carpets are almost completely dry and look amazing. He charged the exact quoted price and never tried to up-sell me or anything. I am all about supporting passionate, small businesses with honest, knowledgeable, and hardworking people. Turbo Clean is an excellent business with affordable services, amazing results, and better equipment from what I can tell. read more

After 12 years of never having my carpets professionally cleaned, I finally caved. I'm an avid Yelper when it comes to finding reliable and highly rated service, Yelp once again comes to the rescue. I can't say enough about this company. I was amazed by the courteous and professional service. I literally watched as my dingy carpet came back to life. The equipment bring used was amazing and I never expected the results I got. Pricing was fair and up front, nothing hidden and was straight forward about what he could and couldn't do. Some areas were beyond getting 100% clean but the difference is truly amazing. Quick and reliable. I will recommend this company to my friends and will definitely be using them in the future. read more

Jason came to clean the carpets of a home we were renting. They were thrashed. Stained, dirty, black, in my option ruined. Well not after he was done. I couldn't believe the difference. Very professional and did and awesome job for a great price!! read more

Wow! Let me just say that Jason was amazing! He came by Tuesday to give me an estimate to have my carpets cleaned and to acid wash my WHITE tile flooring and grout. He washed a spot in the dining area and the difference in that spot was like night and day. He gave me a super fair price and I was able to schedule the very next day. He came in at about 11am and estimated to be done about 2:30p. He finished around 6pm because he wanted to do the job extremely well, and he did! I've never had such amazing service! Jason was thorough, detailed, and super funny. If only I could have that same customer service every where I went! I am really glad I chose TurboClean and got Jason as my guy! Really great experience and they have a customer for life! read more

Turbo Clean - White on white. Wow! Great job Jason! - Carpet Cleaning Near Me - Las Vegas, Nevada

Yesterday turbo clean came out to steam clean travertine & clean & wax slate flooring! They were fast, efficient & extremely honest! I would definitely recommend them read more

Hours say Sunday 7am-8:30pm I called for service because I needed someone right away and they said "We don't actually do service on Sunday, we just answer the phones." Please update your hours if you don't do service on Sunday. read more

No show. I know there are a host of great reviews but when you take off work for a 4-hour window and call at roughly the 4-hour mark to be told they tried to reach you when there has been no calls or voicemail, it sucks. Maybe they had the wrong number? Nah... They knew the number when I called... read more

Best cleaning on your carpet...uses a turbo circular brush that really lifts up your carpet pile...Bill is professional and knowledge, plus fast and efficient. And the pricing is incredibly affordable. .. ..WOW can't ask for anything more...thank you Turbo Cleaning.... read more

Turbo Clean - Clean...so happy...they are the best. - Carpet Cleaning Near Me - Las Vegas, Nevada

Great job Turbo clean. Jarish and Leo came and did an amazing job. I would totally recommend this company any day.

Turbo clean gave us a 12-4pm window to arrive at our house. They arrived at 1pm and did an amazing job! We had our entire upstairs cleaned that included 4 bedrooms and a loft, our stairs, as well as 2 area rugs. I informed Raul our carpet cleaner that our dogs had a little accident on one of the area rugs and just like that!! He sprayed something on the spot and bam it was gone! My house smells amazing and my carpets look Brand New! Customer Service is definitely a #1 priority for this company! They even wiped down my tile when it got a little wet. The best thing they have are the bumper protectors to prevent any scratches on my furniture! I will 100% refer this company to all my friends and neighbors. read more

Turbo Clean - The exact spot where my dog had an accident! It's all gone! Thanks guys!! - Carpet Cleaning Near Me - Las Vegas, Nevada

Use this place for the first time for a friend I was helping out when it came to cleaning up her house made a phone call to see if they could clean my friends carpet and they said they'll send someone in 10 to 20 minutes the guy named Anthony who they send shows up he was very friendly and helpful and shampoo ed the rooms that we requested him to shampoo he got every stain smell and spot out really good to the point where you can't see the spots or smell the smells coming from the carpet he also went above and beyond his job and answered any questions that we had for him I see myself possibly using him to clean the carpet in my apartment as these guys are good and will do whatever you can to make sure your happy and that you get what you want when your looking to have your carpet cleaned. read more

Absolutely fantastic service! Jason arrived within the time frame provided and proceeded to give amazing service. Jason had a wealth of knowledge that he could only develop through years in the industry. I was unaware of the extra work that is needed specifically for pet urine removal but Jason knew exactly what to do. After reviewing all target areas, it was obvious our problem was bigger than expected. Knowing what the job could turn into, Jason "looked the other way" as he cleaned areas without crippling us with a high bill. Anyone reading this review would be absolutely foolish to hire any other company to clean their carpets, especially urine removal. I will never call another carpet cleaning company as long as Turbo Clean is in business. read more

Easy to make the appointment, they told me 8:30 and called at 8:10 confirming and let me know on their way. Had them clean the traffic areas in the downstairs of our vacation home in N Las Vegas. Jason was fast, through and very professional. Our carpet looks better than ever. Highly recommend. read more

Turbo Clean - Carpet Cleaning Near Me - Las Vegas, Nevada

I was in need of a good carpet cleaning for the upcoming holidays so I checked Yelp and found Turbo Clean Pro. I liked that they were close to home so I called up and was able to set an appointment for the day and time that I wanted which is very important on short notice! So today was the day. About 30 minutes before the scheduled window, the tech gave me a call and let me know he was on his way. Upon arrival, I was greeted by Anthony and he was very kind in assisting me as far as any questions I had. I wanted to ensure the furniture was moved out of his way and he was helpful. Overall I am very satisfied with the work Anthony has done today. The carpet is left nice and clean. He was kind and personable all while working hard. I really appreciate the cleaning. I hope to schedule another cleaning in about 6 months! read more

First time using professional carpet cleaners and decided to go with Turbo Carpet Cleaners base on high customer reviews. There were some spots that were not completely clean after the 24_hour time frame to have the carpets fully dried. I guess some of the spots were hard to clean. Overall, I recommend them and hopefully on the next visit, they can remove those annoying spots. read more

Turbo clean came out to my house and cleaned my 14 year old carpet like new. Awesome job Jason!! Many thanks to Turbo clean... read more

Turbo Clean - Carpet Cleaning Near Me - Las Vegas, Nevada

See all

We had phenomenal service with Jason from Turbo Clean. He was prompt, courteous, and very knowledgeable. He's been in the industry for 20 years, and was able to recognize that my area rug inherited from my parents was made of wool, and so knew it would require a different technique for proper care. We had a bad traffic area in the master bedroom that previous carpet cleaners were completely unable to resolve. Turbo Clean provides, with no extra charge, a fancy shmancy circular/rotating machine you can see in their photos here. With heavy duty pretreatment, our carpets and traffic areas are now ready to show for our house to sell. Thanks you so much for all of your advice and expertise. Seriously Bomb! read more

This was my first time having a professional cleaning company come to my home and clean furniture. My sofa had residue staining from being soaked from bissell cleaner and dried with "browning" stains. Jason was extremely friendly and professional, and Raul, I was so thrilled he removed the stains from my seat cushions with ease. He also educated me on some helpful tips! I will be a returning customer and definitely would recommend turbo cleaning to everyone!! read more

If you're in search of a carpet cleaner you can stop scrolling right here! Jason was wonderful, going over and beyond what I was expecting. Our cheap gross carpets have been restored! He also cleaned our couch and gave great customer service. Thank you Jason!! read more

This was the first time I have ever used a professional carpet cleaners to clean my floors. I chose Turbo based on the high customer reviews and the coupon I received for signing up as a member on their website. Im not sure how much I saved by signing up but it was easy to sign up to receive the coupons. Anthony was on time and did a great job! I purchased their deep clean option and the carpet has never looked so clean since moving into this rental. Prior to moving in there where stains on the floor that we assumed were permanent. Turbo Clean is definitely worth looking into if needing your carpets cleaned. read more

Phone to have tile grout cleaned. Mark was very pleasant and promptly scheduled my service. Chris came in and did an unbelievably fantastic job cleaning the grout (I actually am still in awww). I had Zerorez do it a year or so ago and nothing, I mean nothing like this job, Zerorez rushed through it and argued over the grout being different colors. (it is not). I am extremely pleased with every spec of my grout, from start to finish. My floors look brand new again. You guys rock. I will be phoning you back for other work. Keep it up guys!!!!!!! read more

We had our carpets and couches cleaned today, and they look amazing. The techs were very professional, and meticulous. In a city where I hesitate to refer businesses, there will be no hesitation on my end. Thank you for your hard work! read more