Carpet cleaning for listing pictures...I have used ZeroRez in multiple states and they never fail to give the best service. Carpet and tiles always look awesome. Technicians are friendly, knowledgeable and quick to finish the job Highly recommend their service read more

I spoke to Chris and, I believe, Alex, prior to booking my reservation. They both provided the same, accurate information which left me feeling like I can trust their service. The technician who serviced our home, Brian, was very kind and helpful. He gave us some tips of on how to remove stubborn stains effectively. I appreciate that their formula is non-toxic to pets or children. Our carpets look nearly brand new! Pricing was fair and they often have good deals going, just got to ask! I will definitely hire them again to clean the rest of my home. read more

While the technician was awesome, super friendly, professional, and EARLY, the results left us disappointed with the cost. Carpets looked great initially; but, once it dried new stains appeared and the initial stains I was trying to remove showed back up. I got the service done about 2 weeks ago...I used my own carpet shampooer to try to get rid of the spots and the water in the cleaner is still completely black. Maybe cleaning chemicals are good after all. Picture is the water from my carpet shampooer AFTER a professional clean from Zerorez. I will say the tile looks great. read more

Zerorez Las Vegas - Carpet Shampoo water AFTER Zerorez "professional cleaning" - Carpet Cleaning Near Me

I always use zero Rez for my carpet cleaning. Today I had the good fortune of having carpet cleaner justice provide the service. He was pleasant, thorough, and did one of the best jobs ever. Thank you justice for taking the time to do an excellent job on our carpet. The cost for three rooms was what I expected. Good value. read more

Travis did a great job on our house. His was fast and thorough. The carpets dried pretty quickly. I would recommend Zerorez to anyone. Be sure to ask for Travis as your technician read more

I don't understand anything less than 5 stars for this company. Anytime someone comes into your home, you don't know, it is a little awkward, but Bernardo immediately made me feel at ease. He advised me of what he had to do and explained options for a separate rug he cleaned for me. He immediately went to work and did a first-class job. The carpet is 10 years old, but it looks like I remember it looking when we bought the house in 2015. The other remarkable thing is that the house suddenly smells cleaner, and though we were thinking of replacing the carpet, we may now well keep the carpet for a while. Yeah, that's how nice it looks. We will have Zerorez come once or twice a year from now on and keep it looking great. Thanks for a great experience and for being so nice! Awesome! read more

Zerorez cleaned our HVAC Ducts for us. We are the original owners of our home but have been here close to 20 years now and never did anything like this - I wish we would have done this sooner. They guys that came out to our home to do the work were efficient & cleaned up after (vacuumed the floors). Definitely recommend the two gentlemen that came to our home to do the work. read more

Zerorez Las Vegas - Carpet Cleaning Near Me

Amazing service! Very polite technician showed up exactly on time. He was very thorough and informative, and got the job done quickly. Carpets look brand new, and he even talked me into getting the scotch guard. So thankful for that! It will save my carpets from getting dirty too quickly. Thank you so much read more

We used them back in MN and were happy so used here. Technician was pleasant, courteous, and thorough. Would recommend them, did hallway bedroom and stairs. read more

They have so many radio commercials that I thought the company would be great, but it wasn't. Booking the appointment online was impossible, but I did manage to Book the appointment over the phone. During the appointment, there was a lot of upsell, the tech seemed like he did not want to do the job, and he kept pushing for us to buy new carpet or flooring (keep in mind this room is my home office, with barely any foot traffic). The tech spend 5 min at the most in the room and 10 min on the stairs. It seriously seems like they used water only. They advertise no harsh chemicals but it seemed like no chemicals or cleaning products were used at all. After the tech left the room and stairs had a really bad odor. We have no pets at home so it couldn't be that. I ended up renting a machine from home depot and did it myself. For the price they charge I don't think it's worth it. I was really disappointed. read more

Do NOT use Zerorez carpet cleaners!! I had my carpets cleaned this past Monday and where they parked their van, it melted my synthetic turf. Now they're not willing to replace the turf. They've offered to patch the portion that was ruined! Let's face it, a patch will always be visible. It's in the front of my home, one that I try to keep nice and the best Zerorez can do is put a patch on it? That's ridiculous and then the guy made it sound like he was doing me a favor offering that! I am so very very disappointed in this company. It can be remedied so easily by replacing what was ruined. Put a claim in on their insurance for the full replacement, that's what their insurance is for. If they had ruined something in my home, they would be placing a claim and giving me the full cost of the item. This is NO different. I will NEVER refer them to my real estate clients again!! And the technician didn't even have the courtesy to tell me what happened. I noticed it later that evening. I'm so very disappointed in this situation. My front lawn that cost me $5000 a year ago, will never look the same now. A patch may look ok at first but it always fails down the road. If it was on the side of my home or in a yard, I'd be find with a patch. But NOT in the front of my home!!! read more

I have used their carpet cleaning service for many years in this time was the technician was here less than a 1/2 hour for 3 areas of carpeting did not do behind the door left a big spot in my living room and all the company wanted to do was give me $40 towards my next service of which I explained I will never use them again. I asked to speak to one of the owners and they had a manager call me and she explained they don't talk to the people very poor customer service. read more

While the technician was on time and knowledgeable, my carpets look like hell. They are striped like only the edges of the cleaner/suction was working. We've vacuumed it several times hoping it would help. It didn't. Date of service was November 28th 2022. I was hoping after vacuumed it would get better. I took these pictures yesterday, January 13 and as you can see, they're still striped. read more

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I used zerorez for years as a real estate agent and used to refer them constantly as well as my own personal residences. About five years ago I discontinued referring because of their shady practices with pricing. One website offers a lower price, a mailer offers another, the valpak ad a different price, if you mention a certain radio DJ's name you get another and then their most expensive pricing by just calling in. There is zero transparency in their pricing. Because of this clients thought their service would be shady but I always told them play their game and use the service as it's chemical free just run through the different pricing modalities. But because of my allergies I've dealt with it and prefer their cleaning system. I just always advised friends and clients to make sure if price is an issue for you to run their gamut of asking for each of the above since they won't offer their best price without the gimmick. My most recent properties the PM dictated what carpet cleaning could be used so I hadn't been a customer for a few years. I called an booked for my own property a few months ago. The technician was decent. Carpets looked good even though they still had a strong dog smell to which he told me would dissipate after a few days. But at the end of the service he told me he broke a closet door because it wasn't on the track correctly. I asked him why he didn't ask me for help and his reply was "I just shoved it open". In the process of him shoving it open. He bent the older 1990 metal door hang closet track. The tech said he couldn't get the door back on. He was aggressive with me and blamed me for it not working and said it was already broken to which I told him this is a vacant home and walk through was just done the door worked but it's a speciality 3 panel door and you can't shove one side. He continued to state is was already broken then admitted again he shoved it and it fell off. I called zerorez immediately while the tech hurried me to sign his invoice and pay the bill. There wasn't a manager available and I was told I would have to wait until Monday. Since I had such a long term relationship with the company I decided it was ok to wait and just pay in full. I still tipped the tech but not as much as I would have he had not broken the closet door. My mistake was paying the bill. Management didn't call me for a week. I had to chase them down. I had to hire a repair man to fix it and zerorez refused to pay what the labor was to fix even though I sent them pictures and invoice for repair. I'll admit after dealing with this for 3 weeks I got snippy with the manager who handled this and told her I would write a negative review and wouldn't be referring any more business after all these years of my being a loyal customer. I never wrote the review and just figured i would I let it pass and deal with it as I enjoyed the chemical free process. Zerorez gave me one half of the costs to repair the door. Today I called to get a quote for area rug cleaning and was told a supervisor would have to call me back. When she did she told me that the company had decided to end the relationship with me. I thanked her and decided to write the review and let potential customers know of their practices. I would not recommend zerorez based on their lack of transparency in pricing, failure to do repairs caused by their technicians and poor customer service. read more

This is the second time we have used Zerorez. We highly recommend them for your carpet cleaning and tile. Steven M. was very friendly and professional. He did a great job. We will definitely use Zerorez again. read more

SCAM ALERT!! Today was the third time I had my carpets cleaned by Zero Rez Las Veags. I also have tile in my kitchen. They have a 50% off sale on right now for tile cleaning. The crew came out, measured the kitchen at 180 square feet and gave me a price. I said it is 50% off, they thought about it a few minutes then came up with a price. The issue, the kitchen is only 90 square feet. So they doubled the size of the kitchen floor to make up for the 50% off! SCAM!! I called the office and told them what happenned and they said "is there anything else?" One of the workers also used my bathroom, but never used the sink or toilet. Wonder what he was doing in there? read more

Excellent service. I've used them for years and have never been disappointed. Best carpet cleaning ever