Very poor customer service, difficult to manage membership online. Response time getting back to…read morecustomer is atrocious !

I paid for the Full Service for my Jeep Grand Cherokee. It's the best it's looked since I bought…read moreit. Did miss the door post on the passenger side and rear storage area wasn't vacuumed, but other than that it was very nice.

SCAM!!!!! swiped my debit card and selected $8 was option…read more pulled in , got blasted with soap then it STOPPED!!!! i had to drive to a different car wash to get the freaking suds off! also my card was charged $13! telling EVERYONE not to EVER go here!

Payed for the deluxe wash, pulled in and the pre soak ran, rinsed and then it said spot free rinse…read moreand water just trickled... no soap no wash, called and phone has been disconnected. Great money maker for someone!!! Very disappointed!!!

Very nice and new car wash in town Fort Madison with a nice new dog wash there to I've taken car…read moreand my dog to the the wash they both worked very well for me I will be goin back again I'm was very satisfied

From the owner: Family owned and operated, Turbo Wash Inc. is your reliable source for full-service car washes and…read moredetailing. Our state-of-the-art facility houses multiple bays with credit or debit payment options, self-service vacuums, and even a self-service dog wash that's open 24/7. We use the industry's best products to help you achieve a squeaky-clean result and scratch-free shine. We're proud to serve Fort Madison and the surrounding areas, and we hope you'll stop by!

Paid for car wash. Followed instructions over the loud speaker which was pull forward, then stop…read more Soap was sprayed on my car for about 30 seconds and then it stopped and the loudspeaker said to pull forward. I had soap on my car! Pulled around to the front and called the number. I explained what had happened and he said it was because I pulled in off center. I replied "That's ridiculous". He said "No, that's not ridiculous.". By this time I was very upset because it seemed to me he was not going to make things right. I asked in a stern, but not rude tone of voice, "What are you going to do?". There was a long silence, and I was concerned that he was trying to blow it off. I repeated the question in a more stern voice and he said "I'm not going to do anything unless I you for being rude. I asked him if he would prefer to talk to my attorney, and he said "Sure, go ahead". And then repeated his demand that I apologize for being rude. I finally apologized and then he let me get back in line and get the car wash I paid for. This jerk is obviously on a power trip and will never get my business again!

We were pleasantly surprised to find that the car wash did a good job of getting rid of the salt…read moreand ash from a recent snowstorm. Was disappointed to find that the vacuums do not work very much at all. There was hardly any suction. it's two dollars for four minutes. We just returned the vacuum hoses to their spot before time was up because it was a waste of energy. I'd say if you want a good car wash they are worth the money, but don't count on the vacuums.

I'm a maintenance and appearance fanatic about my vehicles, and have owned 3 detail shops. The…read moreAutoshine car wash on 48th and the one at 25th and Broadway are in my opinion the only first-class car washes in Quincy. Personally, I won't use the "tunnel" option as the brushes touch your car, but the self-service bays are full featured and use quality chemicals and soaps. Both locations are maintained very well and usually staffed. The automatic touchless option in the self-service bays are quite good and provide a good strong undercarriage wash. All bays are equipped with credit card readers- very convenient and beats hauling a roll of quarters with you! The vacuum setup at 25th and Broadway is beyond convenient with separate hoses for each side of your car and credit card readers. I wish they'd change the ones on 48th to the same setup!

We came to Quincy from Chicago for a family funeral. Our Forester's windshield was plastered with…read moreinsects from the drive so bad I had trouble seeing through it. I used Yelp to find a car wash place and drove over to Water Works to discover that it was a detailing shop and I had to make an appointment for a day or two in advance. I asked the owner if he could recommend a place nearby that I could go to right away explaining we had just come from the funeral service at St. Francis. He told me to nose our car into the packed garage and he would clean off the windshield and front of our SUV with his high power spray hose and solvent spray. That he did and then he had one of his employees come over to help wipe down the car. When they were done I was going to give him 20 bucks thinking that was fair recompense. He turned down the offer saying that due to Covid and family illnesses he had lost a number of his relatives over the past two years and that he understood what we were going through. He told us we didn't have to pay! I thanked him gratefully and we drove way with a clean windshield and front end completely impressed by the owner's humanity and generosity!

I have been detailing my own cars for years. But when I made a recent purchase of a used vehicle, I…read morecould see that as dirty as it was on the inside, I'd be taking too much of my time to do it. Around town, I heard Water Works was a good place to get my detail done. They were right. Service was prompt, professional and friendly. Vehicle was perfectly clean. We are talking, seats removed and carpet taken out, a big job. And they did great. I'll be taking my vehicles there from now on. I highly recommend Water Works.

I will give you a few machines being broken but half?!?!?‍‍Seriously!!!!…read more I will also say, you try to keep it relatively clean even through all the brokenness and disrepair. The one thing I do not tolerate is when you have a broken machine and don't put a sign on it SAYING that it's broken. We were fortunate enough to have a "regular " tell us such. Now people are going to put money in it and not get anything back for it Shame on you!!! Fix your machines !!! That is very uncool Some people need every penny to make it and you're just stealing from them

The last few times I've bren there the jets to wash haven't turned and hasn't been getting all my…read moresoap off my car. I called the number listed for them and after 2min no one answered..... you'd be better off going to the double bubble place where someone's usually there to remedy any issue

After hitting a few bumps in the road I received a text from business manager Karla who addressed…read moremy issues and I'm a satisfied customer again

Beware of membership scam!! I went to Champion Xpress Car Wash on 6/04. I told the attendant I…read morewould like a single car wash. The attendant explained to me that they were running a special for a month for the price of a single car wash. I gave her my credit card and I was charged for the single car wash price. I went to have my car washed on 7/06, the attendant was by the door of the business not at the gate. She waved me through so I assumed my month was still valid. I checked my credit card account last night and saw I was charged on 7/04 for $26.74. I called Champion Express Car Wash headquarters to report the non authorized charge. The man apologized, said he would cancel my membership but I would still have to pay for the month of July since I used the car wash on 7/06. I explained to him that I did not sign up for a membership and was charged on 7/04 prior to washing my car on 7/06. I also explained that I paid for a single wash on 6/04 but was given the month for that single car wash price. He said he has my signature signing me up for a membership. Not sure whose signature he has because I did not sign for my credit card swipe at the gate. I also explained that the attendant was not at the gate but waved me through and he still stated I used the car wash on 7/06 so I had to pay for the membership. No customer service whatsoever! Make sure to check your credit card statements for additional charges from this business!