For the win. Thank you all so much for fixing our disaster of a yard! We love it, the dog loves it,…read moreour neighbors keep complimenting us. Solid work with a solid team. Thank you guys!!!

Martin completed our initial estimate, and at first the communication was great. Unfortunately,…read moreafter that, things started going downhill. It's disappointing because I really wanted to love this company, but the entire experience has been filled with frustrations, constant follow-ups, and having to ask why things weren't getting done. On the first day of the project, the crew arrived and began measuring the area. They knocked on my door because they wanted to confirm some measurements. When I went outside, they explained that the measurements Martin had provided seemed off and that the border where the plants were supposed to go was much wider than expected. I agreed and told them that wasn't what Martin and I had discussed. I immediately called Martin and explained that the measurements were incorrect and did not match the design photo I had been shown. He told me he had used Google Maps for measurements and that sometimes it's not accurate. I was shocked because I specifically thought he had physically measured the area himself. He then informed me that additional materials would be needed, resulting in an extra cost of approximately $1,900 for more pavers and artificial grass. I explained that this was not my mistake and that it was his responsibility to ensure the measurements were accurate. I had asked multiple times if the quoted amount was final because one of my biggest concerns was avoiding a seam in the artificial grass. While he ultimately corrected the issue without charging me the additional amount, I still ended up with a visible seam running through the grass. Which I'm not happy about still. We also added a raised seating area with lighting. After installation, the area had a significant slope that was very noticeable. When I brought it to their attention, they explained that some slope was necessary for water runoff. However, this wasn't a slight slope it looked more like a sunken area on one side of the square. They eventually came back and corrected it. The pavers have also been an ongoing issue. They were uneven and not properly leveled. The company has returned twice to address the problem. While there has been some improvement, it still isn't what I would consider acceptable, and the unevenness remains noticeable. The plants they installed also began drying out. They had to return twice to address that issue as well, but only after delays and on their own schedule. Currently, I still have cracked pavers, chipped pieces, and stained pavers that need to be replaced. I am still waiting for a response regarding these issues. Once again, everything seems to be handled at their convenience rather than with urgency or concern for customer satisfaction. My overall impression is that once the company secures the job, customer service significantly declines. The quality issues, lack of communication, repeated repairs, and delays have made what should have been an exciting project into a frustrating experience. As a customer who invested a significant amount of money, I expected better workmanship, accountability, and follow-through.

Shlomi, what started out as a gift for my family and should have only taken a week or so has turned…read moreinto this long, drawn out, unfortunate thing lasting months. First, I live and work minutes away from my daughter, son in law, and grandchildren, and my residence was not questioned when you accepted my money without having met me in person. The sunken, unleveled area near the patio was sunken prior to the children playing there with water, which was brought to your attention immediately by me, and remains sunken. The children were playing on the artificial turf after installation, not during, and also when your crews would come for repairs, always unannounced, whenever they could fit in the time, because new business was prioritized first, according to your employees. My daughter would move toys, including their inflatable pool which was destroyed by cement thrown into it by your workers. The ineffective drainage by the patio was replaced, without a change order, by the structurally impaired lateral drain after I simply asked your professional if it was a possibility. You did us no favor by installing additional drainage that you stated "will help significantly during the winter season", but which we never wanted, never asked for, never saw a change order for, and I supposedly refused to pay for, which is false and libelous. The poorly placed drain at the back of the wall that you speak of was never meant to be located there and was removed because it didn't connect to any discharge or overflow line. The artificial turf, with holes cut in it to fit drain covers in that location, was laid back down and patched up. I cannot accept a repair method that leaves brand new artificial turf with a patched or piece meal finish, particularly to fix an error made by your team. One item I have complained about since the beginning is the safety concerns with the unfastened down and lifting turf which has never been addressed by anyone on your team. And you're saying this is the best you can do.

Highly Recommend Pure Turf USA. They are professional, reasonable and deliver excellent outcomes…read more We had our front yard, court yard and backyard redone. We had to resurface our pool deck along with expanding the footprint, installed pavers to the courtyard and added turf to the front yard. We purchased our own plants but they dug all holes, planted and did all new drip systems. Kevin was incredibly helpful in that I had done AI designs of what I wanted and he created the plan to make it happen. Cheers to the amazing hard workers who endured terrible hot heat but continued to work with a smile. We offered water and food as I believe in taking care of those who help you. Plus they appreciated it. Lester was the supervisor of the team and got the job done. My only suggestion is for corp/management- Create a position Concierge liaison- a Individual who communicates to the home owners on all job sites in the morning by text of when to expect the crew and what part of the project is going to be worked on. Lastly provide easy ups for your crew as these working conditions are difficult. I love the outcome of the job and would highly recommend Pure Turf USA.

I'm preparing my house for sale and reached out to JRs to provide rock for both my front and back…read moreyards. The rock in my front yard was originally installed in 2001 and is no longer available. JRs went above and beyond to find a very similar rock, and the match was perfect! I had also met with another landscaper who simply told me to go to the rock yard and find a match myself. They never made any effort to help find something comparable. JRs, on the other hand, took the time to find a solution and made the entire process so easy. They were professional from start to finish. The rock was delivered the evening before so the crew could get started first thing in the morning. I received text notifications throughout the process regarding the appointment, delivery, and start of the work, which kept me informed every step of the way. The crew worked incredibly hard, followed all of my instructions, and took great care to clean up when they were finished. They even hosed off the road and the rock after it was installed. The price was very reasonable and worth every penny. I couldn't be happier with the results or the service I received. I would absolutely recommend JRs to anyone looking for quality landscaping work, and I would definitely use them again!

He is wonderful. We reached out a year ago and have been using him ever since. He responds when we…read moreneed help.

Z Best did my neighbors yard, this is the reason I called. I met the owner Rob the next day. Rob is…read moregreat!!! He actually offered me a cheaper product to help save $$$, but when your taste is Rolls Royce, you buy the Rolls Royce!!! LOL. Z Best is definitely not cheap, HOWEVER you get what you paid for. We opted for their top of the line *Plush" artificial grass. The install is flawless. The crew were on-time and could not have been better. Very professional, very considerate. The fit and finish is BEST OF THE BEST!!! The best part is how they left the yard. Completely clean, everything picked up, nothing left behind, they even removed the trash and scraps, nothing in our trash cans. I 100% recommend Z Best to everyone. Look at the absolutely beautiful job they did for my family!!!

Great Job by Rob and Team efficient and great result, we have not done artificial Turf before…read moreso.their knowledge of the process was really useful - Highly recommended

love them I will continue shopping with them!!! if you are…read morenew to the area or even a life time resident I recommend them!

Best Price flooring is everything! I called them at the last…read moreminute to get a quote on flooring bc I received an extremely high quote from another company. I spoke with Javier son Jaylen. He was accommodating. He didn't just give me a better quote he included delivery and recommended someone to put down tile in my bathroom that gave me a fare quote! I'm so happy I decided to call them and get another quote!

We have had turf in our backyard for about 5 years now, but have never hired someone to clean it…read moreprofessionally. Every so often we used simple green to rinse out the turf and that was it. Finally decided that it was time for a deep cleaning and TurFresh provided the most reasonable quote. Other companies wanted to charge us over $600 and our yard is not huge. I was able to schedule an appointment within a week. However, on the night before someone contacted me to let me know that their technician got sick and asked to reschedule. We had to wait another two weeks, but I appreciated the communication. Anthony showed up on time, explained the process and asked me where the high traffic areas were in our yard. He took around two hours for the deep cleaning and did an awesome job. The turf looked so much better and all the bad smells were gone! It has been a little over two weeks now and everything is still looking good! Great service and definitely worth the money to not be stressed about cleaning turf on your own. We will definitely call TurFresh again in the near future!

I scheduled an appointment with TurfFresh Las Vegas by phone about a week in advance and the…read moreprocess was easy. On the day of the appointment, the staff member who was coming to clean our turf sent a message letting me know he would be slightly delayed, which wasn't a problem at all. Great communication to start. When staff member, Dean, arrived, he was very pleasant and helpful. He took a few minutes to explain the cleaning process and asked a couple of questions about our backyard so he could understand the space and our needs. Our backyard is pretty small (probably less than 100 square feet) but with two dogs it definitely needs regular cleaning. Dean completed the turf cleaning in about 40 minutes and did a great job. The turf looked clean and smelled really fresh afterward, which is very important to us with our dogs. All the debris was removed as well. He also left us with a TurfFresh solution that we can use between professional cleanings to help maintain it. Overall, we're very happy with the service. Thank you so much! We'll definitely be scheduling another cleaning in about 3 months. Thank you TurfFresh!

I absolutely love the quality and service I receive from Turf Center! Damian is awesome and is…read morealways so helpful! This is my go to for any turf, or turf cleaning supplies! Thank you for such outstanding service every time!!

I originally found this company on Offer Up. I went to their business not expecting much, but was…read morehappily surprised with the results! They have some scraps of varying sizes probably based on whatever project they happen to be working on at the time. So if they don't have what you need on one visit, maybe check back. I wouldn't necessarily count on leaving them your name and number - they probably think you'll have moved on by the time something comes in that fits your needs. BUT, the best thing about this place is the quality of what they have. I've been checking out a LOT of places trying to understand fake grass (turf) for a month now - "yarn" per square inch, weight, backing material, and for my husband - warranty. I swear if I watch one more video on YouTube about this stuff, I might go nuts. There's eco material, there's cool touch, there's color, there's grass matching, blah blah, blah -- mostly, what do YOU like, because it's all subjective imho. I personally don't like the super short stuff, but I can see how it makes sense for a specific project. (Mini golf!?) Anyway, I saw some that I liked right away and it was heavier and had a nicer backing than the typical "nice" stuff at Star, and a thousand times better than the big box rolls of stuff you can get around town which as a comparison is maybe 50 oz at best. The good stuff they have is 2-3 times that. (I bought 3x, because I like the good stuff - champagne tastes on a tap water budget.) Go check out Star, HD, Lowe's, Moon, etc - but don't buy until you check this company out. Especially if you have either a HUGE or TINY project. Midsize, well... I dunno. YMMV. Oh yeah, and I paid extra for delivery because it was the one thing in our remodel that wouldn't fit in the VW Golf (!) --- and they delivered on the same day. You might not get that lucky, but I know I'm off to gamble away $20 to see if the rest of my day is as good...

Costly. The proposed vision did not reflect what homeowner wanted. They weren't open to cost saving…read moreoptions.

We cannot say enough good things about Scott Gilmore and Landscape Creations. He was courteous,…read moreextremely knowledgeable, detail-oriented, thorough, very hands on and just a pleasure to work with. His team was just as wonderful. Now that we have a whole new yard, we plan to continue our relationship with him by hiring Landscape Creations to maintain our new trees and plants. We already know that they will be in good hands!

Synlawn did our back yard last year. The turf was nicely done, however, when they were done they…read morefailed to turn the water back on to my plants. Many died and when they did show up the water district did not approve the way the water valves were done so they had to do again. In doing so they trampled all over many of my plants in the front yard. Our back hedge was very damaged from lack of water and it has cost me a lot of money in water, new plants and deep root fertilization to retore. I called the company and they sent a rep out who seemed not to care and I have since placed over 6 phone calls to Ken the owner requesting a call back. Nothing. It is difficult to believe that a business owner could just ignore a customer that has spent thousands. Very unhappy. Next step, contractors board and court. Beware of this company.

Contracted with these folks through Lowe's installation services. Took me reaching out to them to…read moreget an estimate. Red flag #1. They came out, measured my area, took notes of what I wanted, and sent me an estimate, in which I approved. I was told I would get a call with an installation date. HA.. I got home from work one day had "something" in my front yard. Something so not what I had asked for, my wife was convinced they installed something at the wrong house. I had a small putting green in the middle of my large front yard. After much back and forth, I got an apology for the "mix up", but they supposedly left me a message with the installation date.. They did not. After even more back and forth, we agreed to repair the botched work outside of Lowes. They sent me an estimate for which I approved. 2 or 3 weeks later, after me having an ask when the work would be done multiple times, they finally showed up and completed the work. The job was not what I had originally asked for and was quoted for, but my wife and I compromised to avoid the thousands of extra dollars they wanted to charge for the additional work. Job done and now I get a bill for over twice the agreed upon estimate. I ask for the correct invoice and they ghost me... until they sent a demand letter for payment of their fraudulent invoice amount and a threat to sue. Do yourself a favor and stay away from these people. They are not trustworthy. They will not do what you ask of them and then will attempt to charge you a lot more. I"m having to file a complaint with the BBB and Nevada board of Contractors to hopefully get this resolved before I have to file the lawsuit.