Disappointed in the scheduling of Turn It On Electric. While all other companies gave me an exact time for an in-person estimate and arrived at the time scheduled. Turn It On Electric confirmed a specific time only to then text me that they would arrive within "a 4 hour window". As a full-time professional working from home, I don't have the luxury to cancel an afternoon of important meetings to wait 4 hours for someone to come and spend 10 minutes at my house to give a quote for services. read more

I needed light fixtures installed and some wiring checked on exterior lighting and a bathroom light. Jose came out and gave me an estimate. Price was comparable to other companies. He got to work right away and finished quickly. I do recommend. read more

Unfortunately the job we requested to be done was not finished. Technician was at house over 8 hours to separate the bathroom light and fan to separate light switches. Even after all that time left the bathroom less functional than before they came out. Vanity light did not work. Tried to explain why we needed to have the entire house rewired. Sent estimates for rewiring entire house and install new and improved smoke detectors that we did not request or want. In an effort to convince my wife that we have major electrical wiring issues, they made her feel unsafe and anxious in the home. Reached out to turn it on to inform them we were not satisfied and did not want same technician. They still had him reach out to schedule a time to finish with another estimate. All the while we were not going to have the main light working in the most used bathroom in the house which was working prior to being "worked on". If you cannot performed the work requested please to do not waste over an unexpected 10 hours at our home resulting in us cancelling appointments and activities all to leave bathroom light not functional. In those 10 hours there was plenty of time to inform us that the job could not be completed the way tech would like based on his opinion. The tech did accurately detect a gas leak in the attic we are very grateful for that which is solely the reason I'm giving 2 stars. Paid $959 for small gas leak detection. Had the work completed with someone else who clearly explained what was done previously and through visually showing the wires/splices informing us why the unasked for estimates and recommendations were unwarranted given the nature of what was needed. And yes, you can find another licensed, bonded, and insured electrician that will not try to sell you on services that are not needed by using terms such as "unsafe" and using electric house fire stories. Their yelp rating is solid but I recommend getting 2 or 3 opinions before making a decision with this company. **Response from manager does not address main concern and inexcusable time frame spent just to leave area worse off than before. Tech started work at 10am (this is after gas issue was addressed) and didn't leave til after 7pm and left unfinished. I was present at home for the first 2 hours. Tech maintained job could be done throughout the day. See photos of communication below.** read more

Turn It on Electric - Electricians Near Me - Phoenix, Arizona

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This company made a wonderful first impression. Becca answered and was friendly and helpful getting me scheduled for a next-day inspection/estimate. However, they stop answering the phones at 4 and divert you to an answering service that doesn't have access to anything. So I called back the next day and allegedly had everything scheduled as promised the day before. She made some dubious comments regarding the scheduling that made me wonder if they'd follow through. I should have trusted my gut. Not only did they not show up as scheduled, I haven't heard from them again. It has been over 48 hours since they were supposed to do this estimate for me. They have my phone number and email address. No call, no show.... Next!! In response to Chad's reply, please see the added screen shot of emails clearly showing the details of my appointment. It is too late to make this right. I needed an electrician immediately. Please see my other reviews to find a reliable electrician who shows up on time! read more

Turn It on Electric - Email confirmation of my appointment with my details scrubbed - Electricians Near Me - Phoenix, Arizona

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Hubby had asked for my help in finding a good, reputable company to help him in installing some smart switches. Hubby is handy with some things but when it comes to messing with electrical stuff, it was most prudent to have a trained professional do the work. I wholeheartedly agree. It was early in the morning when hubby made his call to TIO. We were laying in bed together while he made the call and he did make his requests very clear - someone to come out preferably sooner rather than later to inspect some wiring and install the smart switches he bought. The lady receptionist was able to have someone come out in about 2 hours. Talk about FAST! Hubby quickly agreed. The tech assigned to us came out earlier than the quoted time frame. How lucky of us to have 2 different companies come out to us sooner on the same day! Our tech was polite and honest with his opinions. He was able to recommend a cheaper alternative to achieve a goal hubby wanted for the kitchen instead of trying to steer us into doing a partial remodel to accommodate the space the wires would need. I strongly said no as soon as I heard the partial remodel was mentioned. Sorry, not sorry! The tech did install all the smart switches hubby wanted. Thanks to TIO, he can relax knowing his goal has been reached. I took off a star because the receptionist did not communicate to the tech the full request of hubby. Tech believed he was only doing an estimate when it was supposed to be a full job. Also, the tech made the same small error twice in 2 different switches. This was caught before he left our house but as a trained professional, it was confusing that the error happened not once but twice. Hubby and I appreciate how easy it was to get a hold of the company, the scheduling, and the promptness of the whole process. Even with the small mishaps, we won't hesitate to use them again. read more

Justin was very knowledgeable. He did the job very well and was very timely. I would hire him again!

slow to respond wanted $500 to tell me that the driver was bad and then wanted another $800 to come back out and replace it. I bought it from Grainger for $50 and did it myself read more

Great company and great service! If you're lucky you will get Bob! Amazing person and will get the job done right!

Bob was prompt, super helpful and did an amazing job helping resolve our electrical issue. I will definitely be using Turn it on Electrical for any future needs! I can't say enough good things about Bob and this company as a whole. read more

I called b/c my hot water heater was tripping the breaker at 7a, Bob was here by 7:40a, told me what he was doing, went over the issue, gave me a quote and was done in an hour. Very pleased! read more

Highly professional team. Everyone was on time and performed work as requested. All professionals masked and were respectful of propriety. Turn it on Electric actually went above and beyond helping me replace a few bulbs in my attic and showing me where the boards are in my attic for walking. In 10 years of owning my house nobody ever was willing to just help me knock this out or share this information. I received two quotes on the project from different electricians they did the job for $1200 another electrician wanted 1700. Good, Fast, Affordable. These guys are the trifecta of electrical contractors. read more

Great customer service! Just got the bid and they were much higher than my first bid so we will see if they can make some adjustments. Might have to get one more bid. I can say, the customer service from the start to the gentleman coming out for the bid has been wonderful! We shall see! I just cant justify paying $5,500 more for a job just for great customer service! Will update review once I get a update if they will adjust the bid some. read more

First, the office team is terrific. Prompt response, listened to my needs, and made sure I understood that there was a $250 minimum charge. HOWEVER, the electricians sent were incompetent, constantly upselling, and had no interested in solving a complex problem. When the two electricians arrived to solve a 12-volt transformer problem, they were unable/too lazy to isolate which of the 6 transformers in questions was faulty, suggested they all had to be replaced and provided a quote of $185 per transformer (when we found the on-line for approx. $65 each), plus $95 per hour to replace them. Subsequently, we had a experienced electrician work with us to find a safe and low cost solution. At his suggestion, we found transformers on Amazon, and while they had to be "McGivered", the problem is solved. And we saved literally $1000. If you want 'cookie cutter,' they are probably fine, but if your issue is out-of-the ordinary, go elsewhere. read more

Service requested was fulfilled very professionally, and I was very impressed by the technician. He was very helpful and forthcoming and very polite and accommodating. read more

We were going to go with them but they gave us an hourly rate and the quote failed to include a $250 travel fee. Apparently you have to pay an hourly rate for the time it takes them to get here and they don't mention that in their estimates. We could've had somebody here by now had they given us an accurate quote. It's also funny that they quoted a round trip 2 hour drive when they're less than 10 minutes from us. I guess customers have to pay extra based on where somebody lives. The message below says to call their office but this was the quote they gave us (my mistake, it was $250 just to show up and only $250 for the two-hour round trip drive for a technician who apparently lives 50 minutes away from their office.) Instead of spending $500 here we went to George Brazil and paid $59. read more

Everything went well from start to finish, Marcus was very professional. I would use them again!

Bob did an excellent job switching out a ceiling fan and indoor light, making sure everything was up to code. His installation of an outdoor transformer, timer, wiring and landscape lighting really brightened up the exterior! I really appreciate his knowledge, professionalism and politeness. I will definitely have this company continue to provide any of my future electrical needs that may arise. read more

Great service. Fair pricing. He was prompt, efficient, and had our charger installed within an hour. There were no surprise fees; his price is what he quoted, which so much more reasonable than quotes I received from other electricians. I would definitely use him again. read more

I had a long list of things that needed to be completed within 3 days. They were great with scheduling and getting everything done. The electrictions showed up right on time and kept me updated throughout the project. I think their pricing was well worth the results. I'll use them again and highly recommend their services. This was for a home sale and had to be completed to buyers satisfaction. All good. read more

Well the company is very organized and polite but that was the only upside of our experience. We had asked for an electrical rough in and to install trim/lights after drywall was put up. Fast forward - drywall is up, can lights get installed with holes in our brand new drywall. Technicians leave without a word to us "as if we wont notice" and "they didnt know we were home" Fast forward a week or two of figuring out what happened - our drywall contractor is adamant its the electricians fault, Turn it on electric is adamant its the drywallers fault. Bottom line - we eat the cost of repairs to brand new drywall ... not a huge cost but more hassle and probably will end up w blemishes or irregularities in our ceiling. Whose fault was it really? I dont know. Im not a contractor just caught in the middle. I can tell you I will not do business with either Turn it on Electric or the other contractor again. I would not recommend this company to others based on my experience. Unfortunate that no one is willing to admit their mistakes and lose customers over such a small issue ... read more

Turn It on Electric - Can lights w drywall damage. - Electricians Near Me - Phoenix, Arizona

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We had Turn It On Electric come out for a job. In the initial negotiation the work was written out on his iPad. This was definitely not a good outcome. If you should engage with them, I would urge you to get agreement and cost estimate written down in a hard copy because details for us were caught up in the translation. It appeared that Miguel fully understood what we wanted done and a $ amount was agreed HOWEVER, when completed the cord was cut too short and left a serious tripping hazard on the ground. I called the office to voice my dissatisfaction. The lady took the information and Miguel came back and took a look. he readily acknowledged the issue but said it would cost an additional amount of $600-800. to fix the mistake. We had nothing to confirm anything since the only text document was on HIS electronic device! My MISTAKE! Chad, the owner called me back and stood behind Miguel's decision saying that times were tough and he couldn't send anyone out without an additional charge. Obviously their statement of "No matter your electrical issue, we have got you covered. Our highly educated staff has serviced hundreds of clients with a range of needs, always tailoring the job to what our customers are looking for most. This entire job was to wire from a service to an 8x18 shed with 6 outlets and wire for an exterior light and wall switch at a cost of $2350.00. Signed a VERY Unhappy Customer read more

The electrician (Bob Best) came on time, explained what he was doing and cleaned up the area he had been working in. He also showed me how the GFI will light up if there should be a problem and what plugs were connected to that GFI. Bob is the best!! Thank you! read more

Installed 2 ceiling fans in less than 90 minutes. Polite, clean, and did a great job. A very reasonable price.

Honestly would give them 10 stars if I could! Alex and Bob were true professionals when it came to installing a new outlet for our range hood. It was definitely a wan off type of job and they handled it like pros. This was a top notch experience and I will be using turn it on electric for all future electrical projects! They were awesome! read more

I'm difficult to please. TIO Installed a 150amp sub panel and conduit for a future spa and pool heater. Good price, great communication, even better installation. Plan on using them as much as possible-- read more

Sent out a bid for estimate, got an instant response from an employee called Sarah and they gave me the phone number to call. I called the dude knew nothing about yelp, Nothing what I'm talking about even though it took me 20 minutes to provide all the information in excruciating detail along with pictures, and they're booked solid for the next week and had no decency to even look at the detailed bid I sent out. All they care about is what fits their needs. There are 1 million electricians out there who are willing to work for their money, get a clue! Doesn't take long before businesses like this go out of business, good luck! read more

Guys from Turn it on Electric came out yesterday to give me a quote on my electrical needs. Although another company beat them on their bid, the guys who came out were very professional and knew exactly what they were talking about. As prior, I did not use their services, but I would not hesitate in the future to use them for other services I may have. Bob and his partner Justein are excellent at what they do . read more

The company sent out Bob Best to help with my electrical issues. He was polite, professional, considerate, respectful and knowledgeable. Everything one can hope for in an electrician. Thank you! read more

Turn It On Electric sent 2 crews out to our home and did an excellent job on our electrical needs. They were thorough, and courteous. They also cleaned up before they left. We would hire their company again. Paul & Marcy - Phoenix read more

Contacted TiO Electric after reading their reviews and they did not disappoint me. I recently purchased two ceiling lights that I needed to be installed. Bob and Richard arrived and got right to work removing the old and installing the new. Once they finished with the install, they made sure to sweep up all the little pieces from the old fixtures. I'm so happy with the new lights. Bob and Richard were very courteous and professional with the appointment. I would recommend TiO to family and friends. Thanks again Bob and Richard. read more

Turn It on Electric - Bathroom light - Electricians Near Me - Phoenix, Arizona

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TIO has replaced our circuit panel and upgraded our home wiring, repaired our brother's condo wiring, and today repaired a fire-hazard wiring fault in our rental unit. Every technician and student has been polite, WELL-TRAINED, and thorough in explanation of charges and services. We will not hire anyone else in the Phoenix area. read more

Bob was great. He cared about solving our problem and did a great job. My impression is that TIO has integrity and cares about customer satisfaction. read more

Tecrsesta ivFhnician Bob did a great job: arrived on time, was prepared and completed the job as quoted. "Turn on Electric" is now on my favorite list, I highly recommend them. ***** Five Stars! read more

I would definitely give this company five stars when it comes to customer service, being able to schedule an appointment and the work that they completed for me. My only issue is that when I called to ask about scheduling an appointment, I was quoted $199 for the first hour and $145 for every hour after that plus any other material fees. When I received my bill I noticed that it was high, when I called to inquire I was told that it was $145 per technician and I had two technicians on site. I was never told that the fee was per technician and I was never informed that there were two technicians at my house (I had a family member there as I could not be). In fact when I received a text message informing me of the technician that would be coming it only mentioned the one technician. Again everybody that I dealt with at this company was fabulous and great I just wish that it had been communicated about the fees. read more

After getting an estimate for wiring and hanging ring cameras in our backyard, the technician got started on the work and said he would back to complete the job. We paid the FULL PRICE. When we called to follow up to get the technician back out to complete what we had an estimate for, they claimed we needed a whole new estimate and that technician would not be back out. Total rip off read more

Punctual. Fair. Honest. Great communication and very helpful! I highly recommend these good folks!

Last night some of our power went out and we couldn't turn on some lights, microwave, TV or garage. I called them this morning to come out. The receptionist was able to work us into their schedule today. They estimated arrival time 12p-4p . I received a text at 9:40a stating Johnny M. and Robert M. are in their way. It was a very simple fix and no repairs were needed. Very nice guys and response time was much appreciated! read more

Our electricians knew what they were doing, they worked on an hourly rate with materials and they did not mess around, they worked really hard all day and our 60s rancher home is feeling way more safe. I'm confident in their skill and professionalism. Thank you so much. read more

Great company. Installed our Ring camera outside. Very dependable, reliable workers. They put the customers needs first. Highly recommend. read more

Just had Bob and Richard put in two outdoor circuits for me. They did a great job, showed up when they said they would, and cleaned everything up afterwards. Awesome experience! TIO as a whole did a very nice job, and I would use them again without a doubt. I called for an estimate, 24 hours later, I had it, and 24 more hours until it was done. Still waiting for the first two companies to call me back. Great job TIO!!! read more