Outstanding. They took such good care of me. Had a tire leaking for a couple of weeks. Finally…read morebrought it in. An old nail was embedded in my tire. All fixed now. Thank you Jim and Rene.

I lived here for 30 years and could've kicked myself when I finally came to Duffy's 5 years ago. I…read moreknow I'm getting the truth and that my best interests are being served. This had never been the case at prior tire shops in town.

I've been coming here for years. Always a good experience here. They never try to sell you a…read moreservice you don't need. It's easy to make an appointment. They'll often squeeze you in, if they can. Russ, at the front desk, is always nice and helpful. Even though I live over an hour away now, I still try to get my car serviced here.

From my first contact to discuss options, to completed service, staff were welcoming, professional…read moreand knowledgable. Delivered as promised. Real customer service!

I love the fella at the desk -I didn't catch his name (tall and full build-was this Ernie?). He…read morewas soooooo helpful and honest. Honest is a wonderful characteristic in a car mechanic. I'm considering them my car mechanic from now on, and I am voting for buyers choice Re: repairs that is currently in the ballot. Yay Ernie's Garage!! Eileen Ball, new resident to Northampton

Years of reliable and thorough service by helpful employées and Ernie's decades long oversightread more

Went in for a tire repair. Staff were super friendly and efficient :) overall great service and…read morefair pricing.

Service Technicians do not check to make sure lug nuts are tightened before they call you to pick…read moreup your vehicle. I have 4 tires put on. Was called and told my vehicle was finished and ready for pickup. After driving started to hear a whapping noise around one tire. Had it looked at. Found out that 2 of the 5 lug nuts about fell right off and a 3rd was one twist before falling off. I spoke with the manager and stated my concerns. He apologized and said he would talk to his staff about this. I told him this is unacceptable as people are trusting you with their vehicles. When you say its ready for pickup, they assume it ready to be driven. I'm just glad I didn't drive far and didn't have my children with me. The person I had look at it afterwards stated if 1 more fell off, it would have been a lot worse for me. Luckily nothing else was damaged.

Perfect I was in and out relatively quickly…read more I hit a pot hole and my fairly new tire developed a bubble. So glad I got the warranty because TFT honored it. Ryan's quick with cute jokes. I like this place.

One of the least profess business I've ever been to. They bullied my pregnant girlfriend into…read morepaying for an incomplete service. She brought the car to have it realigned and they said they could not do it. We miss placed the receipt and instead of looking up (they knew which car and we had the other paperwork) and giving us a refund they got into an argument with me about how they deserve compensation for the work they did. They actually made one of the alignments worse. The car didn't feel better at all. Beware the employe name jeff as well he has a terrible attitude as well as the store manage.

Service was very quick and the people up front were kind and helpful to me. Will bring my car here…read moreagain.

I had the oil changed here and the splash guard under the car was not secured properly. On a trip…read moreto Ohio soon after the car started scraping -- the same as one other reviewer. Since then we've had to remove parts that are falling off and need to schedule service to get it replaced. If not for this I would have said I received quick and efficient service.

TL:DR Greg's is the best around. Decent, trustworthy mechanics are worth their weight in gold…read more Background info: I turn my own wrenches. I work on my own cars and my motorcycles. In general, I don't use mechanics. But my wife's brakes started squealing, and she wanted us to find a good mechanic we could trust for the big jobs (Translation: she doesn't want to die if I mess up her brakes.) I called a couple of friends, and they both recommended Jeff at Greg's. I can't say enough good things about Jeff and his crew. I called and asked about replacing all 4 rotors and pads. Got quoted a very good price, and scheduled in for a Tuesday. Jeff called a few hours into Tuesday, and let me know that the front brakes were fine and didn't need replacing. I'd forgotten that we just replaced them not that long ago, and they didn't have many miles on them, just rust. The rears needed replacing, but the front just needed the rust ground off to stop the squealing. Now, a lesser mechanic would have seen the brakes were fine, and replaced them anyway; we'd have gotten what we asked for. Jeff doesn't roll that way. He fixed the actual problem, and it cost half of what we were quoted. Another note, the rotors he sold us are quality rotors. Ceramic coated so they won't rust after 5 minutes in the rain (unlike the old rotors our last mechanic installed!) All in all, Jeff and his crew are top notch. Honest, reliable, with a great reputation. 5 Solid Stars!!!

I went to Greg's Auto Repair with a check engine light on my 2016 Scion. Upon arrival, I was…read moregreeted by the owner and he offered to check the codes. I had an engine and a transmission error code. A mechanic at the shop also checked fluids and found burned metal in them, not a great sign. They told me in the gentlest way possible it was time to get a new car. I asked what I owed them and they refused to charge me. Coming from NYC, I was taken aback to be treated with such kindness and good faith by strangers running a business. We talked more about cars and about some new cars to avoid that they are seeing a lot of problems with. Since this visit, I bought new car. It probably won't need work for a while, but whenever it does I know where I am going. Highly recommend this business for skill, integrity and trustworthiness. Thank you again Greg's Auto Repair.

Good samaritans,! A low tire pressure light 15 miles from home is no fun. Courteous and quick…read morecheck; down a few pounds per square inch. Tire pressure restored. Back on rhe road. Leaves a favirable impression. A clean and calm shop. Wouldn't hesitate to return.

We've had them fix 2 flat tires and attempted to have them inspect our car…read more They are booked out pretty far, so you need to make an appointment. One of the flat fixes, a plug, only kind of took. The tire still has a slow(er) leak, but we are selling the car anyways AND getting a car in to them to work on is a hassle, so we're just topping the air off weekly, bi-weekly. Also the repair cost 2x what I paid last time I had plug done in Boston. Meh. We brought our other car in to have faulty valve stem replaced. Fine job done. Ni While the car was having that valve stem replaced, we asked them to inspect our flawless, unmodified 20k mileage sedan. They refused, saying that they'd need to fail it for tinted windows. The car was delivered to us FROM THE FACTORY with the tint and sold to us brand new from a dealer in Massachusetts. This makes the tint legal (and it is Mass legal tint). It has passed inspection in Mass 4 times. It was an necessary hassle to bring it elsewhere.

MONRO! IF YOU GIVE RESERVATIONS TO CUSTOMERS, PLEASE BE…read moreOPEN AND STAFFED FOR THOSE CUSTOMERS AT THE SPECIFIED TIME! I got a flat in NoHo yesterday. I called Monro, got an appointment for 4:30 and asked Triple A to take my car to the King Street location. You already know the rest of the story. The store was empty and locked. The reservation was a pipe dream.

Aggressive sales tactics, overcharging for services and parts, poor quality of work leading to…read morevehicle damage, and issues with customer service, including rude or inattentive staff and failed service commitments. All true and you can not connect with anyone other that the facility that attempted to repair the car. ZERO STAR Expensive repair gone terribly south!!!!