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    Turtle Jack's

    4.2 (319 reviews)
    Closed 8:00 am - 10:00 pm
    Updated over 3 months ago

    Turtle Jack's Photos

    Business Info

    TURTLE JACK'S ATMOSPHERE

    What's the vibe?
    Casual
    Touristy
    Good for kids
    Good for groups

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    Recommended Reviews - Turtle Jack's

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    Poke bowl
    Dave F.

    This place is within walking distance of several hotels. I went in with low expectations due to its location. I was proven wrong! Everything that we ordered was actually good. My son, who can complain about any food - loved his as well. My poke bowl was actually balanced perfectly from a quantity perspective - and the flavor was great with just enough spice. The staff were great. Our waiter was on his game. He checked in on us frequently and made sure the drinks were always near full. The place had a bunch of families with kids - but that's expected in touristy areas. Even with a heavy crowd, the staff kept things moving efficiently. Will definitely try this place again.

    Nicole E.

    Food was delicious and very friendly staff. Located right by Niagara Falls Marriott Fallsview Hotel.

    Chicken Parmesan
    Amanda W.

    Had a wonderful night with server James! He was attentive, quickly met all our requests and did it with a smile! We had the whipped feta with pita appetizer! It was so yummy! Naan was very hot and perfectly salty. Cheese has pine nuts and lemon juice, perfect! I had the Fettucine Alfredo with chicken. The sauce was creamy and the pasta was al dente. I ordered the garlic bread which was crunchy and had the perfect amount of butter and garlic. Would definitely return!

    Kung Pao with shrimp
    Darryl B.

    This place has a wide variety of dishes to choose from. Very roomy and a friendly atmosphere. Bratt was our bartender and made some great drinks. He was very personable and professional.

    Paige B.

    This place has a great vibe. We went on vacation and basically every where we went was busy and crowded. We caught a lucky break and was able to be seated quickly at a bar table. The server was friendly and very likeable. We did wait a little bit for our food but that was to be expected for a busy night. I ordered the burger on a GF bun and it was a really good burger. Lots of flavor and cooked perfect. My significant other got the fish. I cant remember the type. The salad was delicious and very filling and the fish was really good too. Then for dessert we shared a GF Turtle Cheesecake. It was pretty rich but really good. My son got the kids grilled cheese fingers and fries and since it was his birthday he got a free brownie! They also had really good seltzers at the bar in draft. It was Cottage Springs Rasberry Lemonade and I HIGHLY recommend it!

    The calamari was rubbery, nothing on this plate was fried crispy.
    Dominique Britnee R.

    The calamari was rubbery, and nothing on this plate was fried crispy. Afterward, I just ordered a salad. Everything was disappointing, and I didn't even want to take a picture. How this place has 4 stars really upset me because I choose my restaurants based on the stars when I'm out of town. This was a real waste of my time. On the positive side, you get free parking while you dine. The service was friendly and kind.

    Quawnishia M.

    Turtle Jack's was great. This was our first restaurant stop as we visited Niagara Falls on spring break for the kids. The service was phenomenal, and the food was above my expectations. I opted for poutine and it was so great. My family also enjoyed their meals as well. There didn't seem to be many weight staff working however we didn't have too long of a wait while being serviced in the restaurant. The fried pickles, calamari, and Alfredo were excellent. Can't wait to visit this place again. Next time we are in Niagara

    Fried pickles and calamari
    Maelien S.

    First stop on our Niagara Falls trip! Just a walks away from our hotel - free parking for dining guests (can be validated at hotel front desk after dining w proof of receipt) Service (4/5) Food (3/5) - Fried pickles 2/5 I don't care for pickle wedges, we like pickle coins - fried calamari 4/5 loved the mixed fried veggies! The fried bell pepper was tasty! Was not served with marinara which we liked - classic burger 4/5 add cheese +$2 my sister said it was juicy - chicken fettuccine Alfredo 3/5 we prefer a super creamy saucy pasta - Kung pao 2/5 - poke 2/5 - bison burger 3/5 - blackened chicken on naan 4/5 goat cheese was good! Service was great! Big restaurant with lots of seating and bar seating.

    French Dip

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    16 days ago

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    2 months ago

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    24 days ago

    Good food. Friendly service. Easy to walk here from the hotel and right next to the WEGO bus stop.

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    11 months ago

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    18 days ago

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    1 month ago

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    13 days ago

    Food was good. Service wasn't good, as it was only the bartender handling all of the tables. Could have used another person to help him.

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    1 year ago

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    3 months ago

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    2 months ago

    Excellent food, service, and venue. Noise level was reasonable and easy to carry on a conversation. We will visit again when in the area!

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    2 years ago

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    10 months ago

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    11 months ago

    We stopped in for breakfast on our first morning. Decent breakfast for the price that was charged. Waitress was nice enough.

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    3 years ago

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    1 year ago

    Good food options, including some decent vegetarian selections. Good service. Nice ambiance. We all enjoyed our dishes.

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    2 years ago

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    Cavernous bar with multiple floors and rooms conveniently located just off of downtown and near…read morepublic transit. Food portions are generous and prices are attractive. Parking lot seems small for a location of this size but again, very close to public transit. Nice selection of beers and an outdoor second story patio, good spot to meet people

    Decades ago, I hung out here with other professionals because the patio was awesome and the food…read moreand drink were reliably good. I went again last week. To me, the Madison seems like a fraternity/warehouse party house and not the interesting multi-level mansion that it used to be. To get into the building we had to pass through a passage or hallway (partly outdoors) in which a person--who seemed like a waitress--was smoking. When we left the bar, several people were smoking there and we had to pass through a fug in order to exit. As soon as I sat down on the patio, I smelled cigarettes. The smell persisted; when we changed seats to a different area of the patio, I noticed a young woman smoking in her seat. I finally told the waiter it was illegal and unpleasant and he agreed to do something. She was smoking so blatantly; I haven't seen that in years. Why I had to mention it, I don't know. My friends invited us to the Madison because their website advertised a deal on food and drink on the first Thursday of the month, and my friends are thrifty. When I arrived, some of the group were angry because they had been denied the deal although it was Thursday June 4. I spoke to the manager and showed her the offer on the Madison website. After a lengthy wait--she said she had to speak to someone higher up first--we were allowed the deal. The two most hangry people of the group left for another restaurant before we learned that the deal would be honoured. We proceeded to order some fine Amsterdam draft and snacks as per the deal. The beer, fish & chips, and quesadillas were all very good. However, because of the kerfuffle over the discount, the beer took at least 20 minutes to arrive AFTER they agreed to honour the deal: the Tap on the patio wasn't working. The food came when we were about half-done our pints; at this point, we were at least 45 minutes in the bar (which was not very busy). The music was blaring loud; we had to yell at each other to communicate. So I led the group over to another area of the patio without telling the waiter (he had been hard to find already, but I was fed up with the yelling and sitting at a picnic table, so we just moved). I guess that offended him because he gave me a heck of a glare; I gave him the same look back because I don't need that on a night out. A few minutes after moving, our group had a good laugh because it seemed that the music had been turned up louder in the new area; we had to talk very loudly to be heard over a group of students beside us and the music. We had repeatedly told the waiter that it was too loud and surprise!, the volume goes up! This may have made sense when I was young--hollering HOW ARE YOU at my friends in bars. The waiter seemed moody, so a friendly gal in our group asked him if he didn't like us, and another of our group asked for the waiter's name and introduced himself. The waiter then seemed to realize that we weren't just complaining irritants. Although I noticed an older man who appeared to be an academic and an affluent boomer couple from the neighbourhood, this seems to be a party place, like a warehouse bar. Loud, long waits for the beer, moody staff and false advertising. If I want to get wasted and blow $10 per draft beer, I'll be back.

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    Turtle Jack's - tradamerican - Updated July 2026

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