I stopped by this place for a dinner meal, and the staff are very friendly and helpful. I had a lot…read moreof questions about the food they offered and they were very patient. The restaurant is nice inside and adequately lit. They had a special for two pides and a salad and I got that. One pide was chicken and cheese and the other was just cheese. I'm a big fan of the salad's they offered, my favourite being the lentil one. The staff mentioned that they would be getting a shwarma machine soon, and I learned after than pide is often eaten with kebabs. I visited the location about 1 hour before closing and the staff mentioned that they sell out of some items in the end of the day; some of the items I asked about were already sold out. Throughout my meal the staff enquired about how things were and were very willing to answer any questions I had. I like this place. It's a nice family run restaurant that I'll visit more.

On the way home to the United States, so stopped in London Ontario before it got too late. Service…read morestarted off a little slow but then we had great attention. Host / waiter brought out fresh hot bread with "mezzas" (yogurt with mint and olive oil, hummus, and a tomato based sauce) All were very good. My plate was HUGE, and honestly can feed 2-3 people. My wife went with a vegetarian salad and added chicken. She liked the salad but chicken lacked flavor she said. We liked the interior as it had private intimate booths, perfect for either a romantic dinner, dinner meeting or family get together

i really liked the ambiance and the private cubicles for the parties. the food was pretty good and…read morehuge portions, a bit pricy though. service was good as well

Very pleasantly surprised by the quality of food. We've had bad experiences with takeout but the…read morewas not one. The wraps had lots of veggies, delicious flavours and not dripping in sauce. Also great prices! We will be regulars.

From the owner: Turkish food for individuals and families. Budget friendly and Halal. read more

Unbelievably flavourful food and friendly service! They opened just over a year ago and I can tell…read moreit's already a great middle-eastern food addition to the KW area. For 3 people we ordered: Turkish Flames Mix Platter - highly recommend this to have a taste of a variety of their meats!!! Everything was incredibly seasoned and the meats were juicy - my favourites were the both the ADANA and CHICKEN KEBABS, MEAT and CHICKEN DONER. The rice and bulgar on the side complimented everything nicely, and the TURKISH BREAD was fluffy soft! Shepherd Salad - I would pass on this, too much raw onion and the portion was small considering it was $10 Kunafe -I would also pass on this, I found that they make their kunafe with a syrup that's too watery and caused the phyllo to be soggy All in all, I'd recommend the meat platters and I'll be looking forward to trying the other savoury main dishes next time :)

Best kofta between windsor and toronto. Always fresh ingredients. Perfect spices. You can't go…read morewrong with anything on the menu.

Just had dinner with my colleagues and the food and service was out of this world. We ordered the…read morelahmacun, and Sujuk pide as starters to share. Both were amazing. For our main, we ordered the large mix grill, with lamb chops as additions. This platter is huge, and even after 4 hungry guys, we had plenty left over. All the meat was juicy and full of flavor. For dessert we shared a kunefe, and Turkish tea. This was better Turkish food than I had in Istanbul last year. Will definitely be back.

(Delivery order) -…read moreSultan's Favourite: It was fine, but it had cooled by the time it got to me. - Chicken Soup: Creamy and good. - Trileche: Pretty good. - Kunefe: I didn't like it. I hadn't had kunefe before, so not sure if I don't like that dish in general or just this restaurant's version.

We went to this location for a family lunch and we were greatly disappointed. We love Turkish food…read moreoverall, but the food here was not fresh or tasted good. We ordered lamb chops and it served huge pieces but it was all fat and no meat at all! The Iskander Kabab meat was burnt unfortunately. Bulgur was cold when it was served! Big flies everywhere, spider in the bathroom and no toilet paper!

This place is great. I've been here twice now. The staff are really friendly. The food is…read moreamazing. Huge portions and flavor. The restaurant is beautiful and clean. The wraps are all huuuge and under $10. I will be back soon!

I went here as it was close to the hotel i was staying at. The place was completely empty with no…read moreone standing at the counter. I grabbed a menu that was on the side and stood near the counter since I wasn't sure if i should sit down at a table or order there. Someone came out after a minute or so and took my order. When my order was ready, I had to grab it from the back counter instead of them bringing it out to me. I had high hope for the Chicken shawarma poutine. Too bad it was terrible. I also got a mixed shawarma wrap. they bragged about making the bread in house. It too was not good. I couldn't eat half of either order. I just had enough to fill me up for the night and had to toss the rest. No one ever checked on how things were either. I hear this place has since closed. Hope that something better is there the next time I am in town.

I felt compelled to submit a complaint about unsafe food handling at Jerusalem Shawarma after my…read moredisgusting experience. We ordered two shawarma sandwiches, one was a combo that came with fries and a drink, as well as hummus dip, all for takeout. We had already driven off then realized they had forgotten our hummus dip so we turned back. After having waited so long for our food, we were annoyed that we had to turn back around. Because the kids were hungry, I wanted to give them fries in the meantime. I opened the container and immediately saw a used bandaid inside. I was absolutely disgusted!! We went back and I told them they had forgotten our hummus but more importantly showed them the used bandaid inside the container of fries. They apologized; their excuse was that the other cook was new, but I no longer wanted anything to do with them. I left the food on the counter, asked for my money back and left. Upset that we had to go back because of the forgotten hummus, but absolutely DISGUSTED, REVOLTED and PISSED about that used bandaid inside the fries!! What a waste of time, such a terrible experience. I submitted a formal complaint to the health unit, because this is unacceptable, unsafe food practice.

Went in for some lattes and lokum and it was so wonderful. They put the lattes on these cute wooden…read moreplatters with a little glass of flowers-- so sweet. Their lokum (Turkish delight) were so fresh; we tried the coconut pomegranate, the fig pistachio, and more. Loved them all! This is such a cool addition to Masonville. Also, the staff are super nice. Go check this place out!

Totally unexpected but the food and tea were absolutely delightful! We visit frequently from the…read morestates and always looking for something different and good and this was a winner. Very friendly staff. See you soon!